HomeMy WebLinkAbout12/17/2008 - STAFF REPORTS - 2.G. o, ?PAMsp�
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'g41F 10N& CITY COUNCIL STAFF REPORT
DATE: December 17, 2008 CONSENT AGENDA
SUBJECT: AWARD RFP FOR AUTOMATED TELLER MACHINE (ATM) LICENSE
AGREEMENT TO UNIVERSAL MONEY CENTERS, INC. EFFECTIVE
JANUARY 4, 2009
FROM: David H. Ready, City Manager
BY: Aviation Department
SUMMARY
The requested action will provide a three (3) year License Agreement for automated
teller machine (ATM) services at the Palm Springs International Airport with two one-
year options effective January 4, 2009.
RECOMMENDATION:
1. Approve award of license agreement to Universal Money Centers, Inc. to provide
Automated Teller Machine (ATM) Services at the Airport effective January 4,
2009 through January 3, 2012 with two one-year options.
2. Authorize the City Manager to execute all necessary documents.
STAFF ANALYSIS:
The availability of Automated Teller Machines (ATMs) is an important service to many
travelers at Palm Springs International Airport and the contract for two ATMs will expire
on January 3, 2009. Staff issued and posted to the City's website a Request for
Proposals (RFP 09-09) on November 19, 2008 with a closing date of December 5,
2008. 14 financial institutions were solicited with the notice of RFP. Three proposals
were received and evaluated by a committee composed of Airport and Finance staff.
The proposals were rated on the following criteria:
1. Transaction fee to the City
2. Customer transaction fee
3. Completeness of proposal
4. Background and experience of firm
5. Sufficiency of equipment
Item No. 2 e G e
City Council Staff Report
(January 4, 2006) -- Page 2
ATM License Agreement Award
The three proposals received the following overall scores:
1. Universal Money Centers, Inc. 86.0%
2. U.S. Bank 82.7%
3. Insta Cash 45.0%
Universal Money Centers proposed keeping the customer fee unchanged at $2.25 per
withdrawal to begin the new agreement not to exceed $2.50 for the remaining
agreement term. There are no other customer fees. Universal Money Centers
proposed a transaction fee to the City of$1.25 (YR 1), $1,30 (YR 2) and $1.35 (YR 3-5).
Universal can meet the agreement start date of January 4, 2009 with a two week Notice
to Proceed. Universal Money Centers currently has ATMs in Sacramento, Gainesville
and Panama City Airports as well as off-Airport locations. Universal Money Centers has
been in the ATM business for 27 years.
U.S. Bank proposed a higher withdrawal fee of $3.00 per transaction with various other
customer fees at lesser amounts. U.S. Bank customers would receive free access to
the ATMs. U.S. Bank proposed a City percentage fee structure (10-55%) that increases
based on higher volume instead of a set transaction fee. U.S. Bank would require at
least 60 days from contract execution to install the new ATMs. U.S. Bank has ATMs at
Portland, Seattle, St. Louis, Minneapolis / St. Paul and Colorado Springs Airports as
well as off-Airport locations. U.S. Bank has over 30 years of ATM experience.
The proposed new license agreement will increase the number of ATMs to three at the
Airport; one unit in the center Main Terminal and two units post-security at the Bono and
New Concourses. The term of the license agreement will be for five years consisting of
a base term of three years and two, one-year options.
FISCAL IMPACT:
The revenue generated from the Universal Money Centers, Inc. ATM License
Agreement will be relatively the same as the City receives under the current agreement,
approximately $25,000 per annum. With the addition of a third ATM at the New
Concourse the revenue may increase although ATM revenue for 2008 is down 8% due
to overall economic conditions.
Thomas
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s Nolan, A.A.E.
Executive Director, Airport
David H. Ready, City r
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LICENSE AGREEMENT FOR
AUTOMATED TELLER MACHINE
(Palm Springs International Airport)
THIS LICENSE AGREEMENT ("License') is made and entered into, to be effective the_
day of , 2009, by and between the CITY OF PALM SPRINGS, a charter city and
California municipal corporation ("City"), and I a
("Licensee").City and Licensee may hereinafter be referred to individually as
a "Party" and collectively as "Parties."
RECITALS
A. City is the fee owner of that real property known as the Palm Springs International
Airport, located at 3400 East Tahquitz Canyon Way in the City of Palm Springs, California
("Property").
B. The Property consists of an international airport terminal and adjacent buildings.
C. City believes that travelers and visitors using the City's airport terminal and related
facilities would benefit from the convenience and accessibility of automated teller machines
(ATM's") located within the Property.
D. Licensee is a federally insured bank desiring to operate three (3)ATM's within the
Property.
E. Pursuant to a request for proposals, City has selected Licensee to install, maintain,
and operate ATM's, as described in the Scope of License (Exhibit 'A"to this License), within the
airport terminal of the Property.
NOW,THEREFORE, in consideration of the mutual covenants, promises and conditions set
forth herein,the Parties hereto incorporate the recitals set forth above and further agree as follows:
1.0 SERVICES OF LICENSEE
1.1 Grant of Access. City hereby grants to Licensee, its employees and agents, a
non-exclusive license and permission to enter upon and use a portion of the Property ("License
Area") for the limited purposes of operating ATM's. A site plan for the Property depicting the
License Areas, as well as the approximate location for the ATM's, is attached to this License as
Exhibit"B". The License granted herein shall be valid for the term set forth below only. Licensee
expressly acknowledges that this License is nonexclusive and nothing in this License shall be
construed to grant or authorize the granting of an exclusive right within the meaning of Section 308a
of the Federal Aviation Act of 1958(49 U.S.C. 1349a). Licensee further acknowledges that the City
operates a commercial and public airport on the Property, such that City's employees, agents,
tenants, and the general public, including the traveling public and users of commercial airline
services may also access the License Areas. For the purpose of this License,the term"Licensee"
includes the heirs, representatives, successors in interest, and assigns of Licensee.
1.2 General Scope of Use. Pursuant to this License and for the term provided in
this License, Licensee may use the License Areas to install, maintain, and operate a general ATM
kiosk, as provided in the Scope of License. The final design of the ATM kiosk,the precise location
of the ATM kiosk, and manner in which the ATM kiosk will be installed and maintained are subject
to the review and approval by the City's Director of Aviation prior to installation of the ATM kiosk.
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Licensee may not use the ATM's to advertise for other businesses or events; however, Licensee
may have one sign on the ATM's identifying Licensee as the operator of the ATM's. The ATM's
shall not incorporate features to attract members of the public for purposes otherthan the use of the
ATM's.
1.3 Preparation of the License Areas.
1.3.1 Familiarity with Requirements. Licensee warrants that Licensee: (a) has
thoroughly investigated and considered the Scope of License and all work and requirements
specified in the Scope of License and otherwise expected of the Licensee; (b) has carefully
considered how the Scope of License and the work and requirements should be performed and
provided; and (c) fully understands the facilities, difficulties, and restrictions (including but not
limited to all requirements of the federal government) attending performance of the Scope of
License and the work and requirements under this License. Licensee has fully investigated the
License Areas and is fully acquainted with the conditions existing in the License Areas. Should the
Licensee discover any latent or unknown conditions which will materially affect the performance of
the Scope of License, Licensee shall immediately inform the City's Director of Aviation of such fact
and shall not proceed except at Licensee's risk until written instructions are received from the City's
Director of Aviation.
1.3.2 Installation, All costs of installation shall be borne by the Licensee and
Licensee shall reimburse the City for any costs the City incurs in preparing the License Areas for
use by the Licensee, including any arrangement or work performed to provide electrical power and
telephone service to the License Areas accessible to the ATM kiosk location, The ATM kiosk shall
not be installed or placed into operation until the City has been fully reimbursed its casts as
provided in this Subsection.
1.4 Regulations Licensee shall ensure that the use of the License Areas by Licensee
and its agents, officers, and employees(collectively"Licensee's Parties")during the Term comply
with all federal, state, and local laws and ordinances.
1.5 Licenses, Permits, Fees, and Assessments. Licensee shall obtain, at its sole cost
and expense, such licenses, permits, and approvals as may be required by law for the performance
of the services required by this License. Licensee shall have the sole obligation to pay for any fees,
assessments,and taxes, plus applicable penalties and interest,which may be imposed by law and
arise from or are necessary for the Licensee's performance of the services required by this License,
and shall indemnify, defend, and hold harmless City against any such fees, assessments, taxes,
penalties, or interest levied, assessed, or imposed against City hereunder.
1.5.1 Sales and Use Tax. Licensee shall be solely responsible for the payment of all
sales and use taxes relating to any taxable transactions in connection with the operation of the
ATM's.
1.5.2 Real Property Taxes. The parties expressly acknowledge that, as a result of this
License, the License Areas may become subject to real property taxes and that, in addition to the
License Fee, Licensee shall pay any and all annual real estate taxes and assessments levied upon
the License Areas (including any possessory interest taxes), as well as taxes of every kind and
nature levied and assessed in lieu of, in substitution for, or in addition to, existing real property
taxes. Such amount shall be paid on the date that is twenty (20) days prior to the delinquent date
or, if City receives the tax bill, ten (10) days after Licensee's receipt of a copy of the tax bill from
City, whichever is later.
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1.6 Licensee's Proposal. The Scope of License shall include the Licensee's proposal,
"Exhibit C"to this Agreement. In the event of any inconsistency between the terms of such proposal
and this License,the terms of this License shall govern. In the event of any inconsistency with the
terms of Exhibit"C" and Exhibit"A", the terms of Exhibit"A" shall govern.
1.7 Security-
1.7.1 General. The parties acknowledge that the security of the public,the License Areas,
and the ATM's is a priority. For this reason, Licensee shall implement safeguards to minimize
security breaches. The ATM's shall be appropriately affixed to the floor of the License Areas in the
manner provided in the Scope of License. An internal camera in the ATM's shall capture the
physical image of all ATM users, which may be used in the event of a dispute, theft, or fraud.
1.7.2 Armored Courier. At all times during the term of this License, Licensee shall maintain
an agreement with an armored and bonded courier to provide service to the ATM's for cash fills,
balancing, supply replenishment, and similar matters. Licensee shall schedule cash fills either
weekly or bi-weekly, depending upon the need for cash. Licensee shall be responsible for securing
such security clearances as the federal government may require for such courier to have access to
the License Areas.
1.7.3. Additional Security. Licensee shall be solely responsible for the Cost of any
additional security deemed necessary in connection with the ATM's.
1.8 Maintenance. Licensee shall maintain the ATM's and all utilities providing services
to the ATM's in a first class condition, as needed or as may be directed by the City's Director of
Aviation, at Licensee's sole cast and expense.When utility maintenance is required, Licensee shall
so notify the City's Director of Aviation and City shall, in conjunction with any applicable utility
company,make the necessary repairs.Any costs incurred by City in connection with such repair of
utilities for the ATM's shall be reimbursed by Licensee. As further discussed in Subsection 5.2,
Licensee shall have the sole obligation to maintain the License Areas and adjacent property free
from waste, such as ATM's receipts, which may be generated in connection with the use of the
ATM's.
1.9 Free From Liens. Licensee shall keep the Property and the License Areas free
from any liens arising out of any work performed, material furnished, or obligation incurred by
Licensee or alleged to have been incurred by Licensee
2.0 COMPENSATION
2.1 License Fee. In exchange for the non-exclusive use of the License Areas pursuant
to this License, Licensee shall pay the City, within the times and manner set forth herein, the
greater amount of ($) per month or ($) per transaction for each
transaction occurring at the ATM's installed on the Licensed Areas. This license fee shall be paid
from a portion of, not in addition to, any transaction convenience fee received by Licensee.
However, should Licensee elect to not charge a transaction fee to cardholders of Licensee's bank
or any other customer(s) of the ATM's, Licensee will nonetheless pay City the license fee for each
transaction conducted at the ATM's. Transaction herein is defined as any withdrawal or any other
surchargable transaction.
2.2 Method of Payment. Licensee shall be solely responsible for collecting all
compensation from ATM's customers or their respective financial institutions. By no later than the
twentieth (201h) day of each month of the Term, including the twenty-fifth (25`h) of the month
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following termination of this License, Licensee shall pay to City all fees due City under Subsection
2.1 for the immediately preceding month, which payment shall be accompanied by an itemized
statement showing the number of customer transactions completed from the ATM's.
2.3 Payment Reports. By no later than April 30th of each year of the Term of this
License, and including April 30th on the year following the termination of this License, Licensee
shall provide audited financial statements, certified by an authorized officer of Licensee,confirming
the number of transactions performed and fees generated from the ATM's underthis License forthe
previous agreement year. Should the audited statements show any underpayment by Licensee to
City, Licensee shall pay such difference to City within ten(10)days of City's demand therefore plus
three percent(3%)of such underpayment. Should the audited statements show any overpayment
by Licensee to City, City shall reimburse Licensee for the actual amount of such overpayment as a
credit to the following month's revenues due to City, provided such overpayment is confirmed by the
City's Department of Finance. If an overpayment is discovered after termination of this License, City
shall reimburse Licensee the amount of the overpayment within ten (10) business days of City's
receipt of the audited statements.
2.4 Maximum Transaction Fee. Licensee may charge a transaction fee not to exceed
Dollars ($) to process a cash withdrawal of funds at the ATM's. Such
convenience fee shall be payable from each cardholder's bank account. The transaction fee shall
not assess against or charged the City.
3.0 TERM
Unless earlier terminated in accordance with Subsections 8.5 or 8.6 of this License, this
License shall entitle Licensee to non-exclusive use of the License Areas for the limited purposes
described herein from through ("Term")- At the sole discretion of
the City, this agreement may be extended for two additional one (1) year option periods. At the
conclusion of this Term, unless this License has been extended by the parties by pursuant to a
written agreement Licensee must remove the ATM's and surrender the License Areas pursuant to
Subsection 5.1.
4.0 COORDINATION OF WORK
4.1 Representative of Licensee. The following principal of Licensee is hereby
designated as being the principal and representative of Licensee authorized to act on its behalf with
respect to the work specified herein and make all decisions in connection
therewith: . It is expressly understood that the experience,
knowledge, capability and reputation of the foregoing principal was a substantial inducement for
City to enter into this License. Therefore, the foregoing principal shall be responsible, during the
term of this License,for directing all activities of Licensee with respect to the ATM's. For purposes
of this License, the foregoing principal may not be replaced nor may his responsibilities be
substantially reduced by Licensee without the express written approval of City.
4.2 City's Director of Aviation, The City's Director of Aviation, or the Director's
designee, shall be responsible for the management of this License on behalf of the City. It shall be
the Licensee's responsibility to ensure that the City's Director of Aviation is kept informed of all
matters relating to the ATM's and the Licensee shall refer any decisions which must be made by
City to the City's Director of Aviation. Unless otherwise specified herein, any approval of City
required hereunder shall mean the approval of the City's Director of Aviation.The City's Director of
Aviation shall have authority to sign all documents on behalf of the City required hereunderto carry
out the terms of this License.
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4.3 License is Assignable. This License shall become effective immediately and is
personal to the Licensee and may only be assigned with the express written consent of the City.
Any attempt to otherwise assign this license without the City's express written consent shall be void
and unenforceable and shall operate to immediately terminate this License Agreement.
4.4 Independent Contractor, Neither the City nor any of its employees shall have
any control overthe manner, mode,or means by which Licensee,its agents or employees, perform
the services required herein, except as otherwise set forth in this License. City shall have no voice
in the selection, discharge, supervision, or control of Licensee's employees, servants,
representatives or agents, or in fixing their number, compensation, or hours of service. Licensee
shall perform all services required herein as an independent contractor of City and shall remain at
all times as to City a wholly independent contractorwith only such obligations as are consistent with
that role. Licensee shall not at any time or in any manner represent that it or any of its agents or
employees are agents or employees of City. City shall not in any way or for any purpose became or
be deemed to be a partner of Licensee in its business or otherwise or a joint venturer or a member
of any joint enterprise with Licensee.
5.0 PROPERTY RELATED ISSUES
5.1 Waste, Damage, or Destruction: Surrender of Property. The Licensee shall not
allow any waste,damage,or destruction to occur in or to the Property orthe License Areas. When
this License terminates, upon such termination, Licensee,as its sole cost and expense,shall repair
any waste, damage, or destruction and shall restore the License Areas to that condition existing
prior to Licensee's use of the License Areas Should Licensee fail to vacate the License Areas in a
clean and undamaged condition, City may arrange for the cleaning and/or repair of the License
Areas, the cost of which will be immediately reimbursed by Licensee, and Licensee will be
additionally penalized ONE THOUSAND DOLLARS ($1,000) per day, or portion thereof, that the
License Areas is unavailable for its normal use or forthe commencement of replacement services.
5.2 Waste Receptacle and Waste Removal. Licensee shall be required to have one
permanent waste receptacle on the License Areas at all times. This requirement may be satisfied
with a waste receptacle that is incorporated into the ATM's itself,or the waste receptacle may be a
separate free standing object. Licensee shall have the sole obligation to maintain the License
Areas,and adjacent property,free from all waste, including but not limited to ATM's receipts,which
is generated in connection with the use of the ATM's. This obligation shall require Licensee to
ensure that the waste receptacle is emptied on a regular basis at sufficient intervals to allow the
waste receptacle to retain capacity for the disposal of additional waste.
5.3 Customer Service Help Line Should Licensee desire to install a customer service
help line at the ATM's, Licensee shall have the sole financial responsibility to operate, install, and
maintain a telephone line to establish the help line. If City's assistance is necessary for the
installation or maintenance of such line, City's costs shall be reimbursed by Licensee.
5.5 Modification of License Area. Any future modification of the License Areas which-is
required by law shall be undertaken at Licensee's sole expense, subsequent to receipt of written
approval by the City.
6.0 INSURANCE AND INbEMNIFICATION
6.1 Insurance. Prior to its ability to access the License Areas, Licensee will provide
City with proof of insurance, at Licensee's sole cost and expense, to remain in full force and effect
during the entire term of this License. The following policies of insurance shall be maintained:
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6.1.1 Workers' Compensation Insurance. Workers' Compensation Insurance in an
amount required by the laws of California and Employer's Liability Insurance in an amount not less
that ONE MILLION DOLLARS($1,000,000)combined single limit for all damages arising from each
accident or occupational disease.
6.1.2 Commercial General Liability.Commercial General Liability Insurance written on a
per-occurrence and not a claims-made or modified occurrence basis with a combined single limit of
at least ONE MILLION DOLLARS ($1,000,000) bodily injury and property damage including
coverages for contractual liability, personal injury, independent contractors, broad form property
damage, products and completed operations.The policy must include Standard ISO CG0001 0196
Contractual Liability coverage, or its equivalent, and a Separation of insured's clause. There shall
be no exclusions for continuing or progressive losses not known by Licensee to exist prior to the
policy inception.The policy may not contain any SIR/deductible exceeding$25,000 and the policy
must permit satisfaction of the SIR/deductible by City or its related entities. Licensee agrees to
maintain this coverage for a minimum of ten (10) years following termination of this License.
6.1.3 Automobile Liability Insurance. A policy of comprehensive automobile liability
insurance written on a per-occurrence basis in an amount not less than ONE MILLION DOLLARS
($1,000,000)combined single limit covering all owned,non-owned, leased,and hired vehicles used
in connection with operations occurring on the Property
6.1.4 Other Insurance. Such other policies of insurance including, but not limited to,
casualty insurance, business interruption insurance, property insurance,and fidelity insurance, as
may be required by the nature of operations.
6.1.5 General Provisions. All of the foregoing policies of insurance shall name City and
its affiliated entities, and their respective officers, directors, agents, and employees (collectively,
"City's Parties.") as an Additional Insured and shall be primary insurance and any insurance
maintained by City shall be excess and non-contributing. Each insurer of Licensee shall waive all
rights of contribution and subrogation against City's Parties and its respective Insurers. Each of
such policies of insurance shall name City's Parties. All policies of insurance required to be
obtained by Licensee hereunder shall be issued by insurance companies authorized to do business
in California and must be rated no less than A-, VII or better in Best's Insurance Guide. Prior to
engaging in any operations hereunder, Licensee shall deliver to City certificate(s)of insurance with
the required endorsements evidencing the coverages specified above. Such policies shall not be
cancelled or materially altered to the detriment of City or Licensee without the insurer providing City
with thirty(30)days'advance written notice. City reserves the right, in its sole discretion,to require
higher limits of liability coverage if, in City's opinion, operations by or on behalf of Licensee create
higher than normal hazards and risks,and,to require Licensee to name additional parties in interest
to be Additional Insured's. Nothing in this Section shall reduce Licensee's obligations as set forth in
the Indemnity provisions of this License.
6.1.6 Waiver of Subrogation. Licensee hereby waives all rights of recovery by
subrogation. This waiver includes but is not limited to deductible or self-insured retention clauses,
inadequacy of limits of any insurance policy, limitations or exclusions of coverage,against City,and
its elected officials, officers, directors, agents, and employees, in connection with any matters that
are the subject of the License.
6.2 Indemnification by Licensee. Licensee shall indemnify, defend (with counsel
designated by City), protect and hold harmless City, City's Parties and the Releasing Parties from
and against any and all claims, demands, judgments, actions, damages, losses, penalties,
liabilities, costs and expenses(including,without limitation, attorney's fees and court costs)arising
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at any time directly or indirectly from or in connection with (i)any default in the performance of any
obligation by Licensee to be performed under the terms of this License, (ii) Licensee's use of the
License Areas, or (iii) the conduct of Licensee's business or any activity, work or things done,
permitted or suffered by Licensee in or about the Property, except to the extent caused by City's
negligence or willful misconduct. The obligations of Licensee under this Article 6 shall survive the
expiration or earlier termination of this License.
Licensee, as a material part of the consideration to City, hereby assumes all risk of damage
to the License Areas, including, without limitation, injury to persons in, upon or about the License
Areas during Licensee's use of the License Areas, arising from any use of the ATM's or other
activities of Licensee or Licensee's Parties on the License Areas. Licensee hereby waives all claims
with respect thereof against City. City shall not be liable for any injury to the License Areas,ATM's,
or injury to or death of any of Licensee's Parties, or injury to the ATM's, or injury to or death of any
other person in or about the License Areas from any cause except to the extent caused by the
negligence or willful misconduct of the City or the City's Parties.
6.3 Assumption of All Risks and Liabilities. Licensee assumes all risks and liabilities
arising out of any and all use of the License Areas by Licensee or Licensee's Parties.
7.0 REPORTS AND RECORDS
7.1 Reports. Licensee shall periodically prepare and submit to the City's Directorof
Aviation such reports concerning the use of the ATM's as the City's Director of Aviation shall
require.
7.2 Records. Licensee shall keep,and require subcontractors to keep, such books
and records as shall be necessary to perform the services required by this License and enable the
City's Director of Aviation to evaluate the performance of such services. The City's Director of
Aviation shall have full and free access to such books and records at all times during normal
business hours of City, including the right to inspect, copy, audit and make records and transcripts
from such records. Such records shall be maintained for a period of three (3) years following
completion of the services hereunder, and the City shall have access to such records in the event
any audit is required.
7.3 Ownership of Documents. All drawings, specifications, reports, records,
documents and other materials prepared by Licensee, its employees,subcontractors and agents in
the performance of this License shall be the property of City and shall be delivered to City upon
request of the City's Director of Aviation or upon the termination of this License,and Licensee shall
have no claim for further employment or additional compensation as a result of the exercise by City
of its full rights of ownership of the documents and materials hereunder.Any use of such completed
documents for other projects and/or use of uncompleted documents without specific written
authorization by the Licensee will be at the City's sole risk and without liability to Licensee,and the
City shall indemnify the Licensee for all damages resulting therefrom. Licensee may retain copies of
such documents for its own use. Licensee shall have an unrestricted right to use the concepts
embodied therein. All subcontractors shall provide for assignment to City of any documents or
materials prepared by them, and in the event Licensee fails to secure such assignment, Licensee
shall indemnify City for all damages resulting therefrom.
7.4 Release of Documents. The drawings, specifications, reports, records,
documents and other materials prepared by Licensee in the performance of services under this
License shall not be released publicly without the prior written approval of the City's Director of
Aviation.
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8.0 ENFORCEMENT OF LICENSE
8.1 Governing Law. This License shall be governed by, interpreted under, and
construed and enforced in accordance with the laws of the State of California.
8.2 Compliance with Law. All services rendered hereunder shall be provided in
accordance with all ordinances, resolutions, statutes, rules, and regulations of the City and any
Federal, State, or local governmental agency having jurisdiction in effect at the time service is
rendered.
8.3 Waiver. The waiver of any breach of any provision hereunder by City or Licensee
shall not be deemed to be a waiver of any preceding or subsequent breach hereunder. No failure or
delay of any Party in the exercise of any right given hereunder shall constitute a waiverthereof nor
shall any partial exercise of any right preclude further exercise thereof.
8.4 Severability. If any paragraph,section,sentence,clause or phrase contained in this
License shall become illegal, null or void, against public policy,or otherwise unenforceable,for any
reason, or held by any court of competent jurisdiction to be illegal, null or void,against public policy,
or otherwise unenforceable, the remaining paragraphs, sections, sentences, clauses or phrases
contained in the License shall not be affected thereby
8.5 Termination Prior to Expiration of Term. This Section shall govern any
termination of this License.The City reserves the right to terminate this License at any time,with or
without cause, upon thirty(30)days'written notice to Licensee,exceptthatwhere termination is due
to the fault of the Licensee,the period of notice may be such shortertime as may be determined by
the City's Director of Aviation. The parties further agree that if Licensee. (i) files a petition in
bankruptcy, (ii) is adjudicated bankrupt, (iii) if a petition in bankruptcy is filed against Licensee and
not discharged within thirty(30)days, (iv) if Licensee becomes insolvent or makes an assignment
forthe benefit of its creditors or an arrangement pursuant to any bankruptcy law, or(v) if a receiver
is approached for Licensee or its business during the Term of this License, City may terminate this
License upon twenty-four(24) hours'written notice to Licensee. In addition, Licensee reserves the
right to terminate this License at any time,with or without cause, upon thirty(30)days'written notice
to City. Upon receipt of any notice of termination during the Term, Licensee shall immediately cease
the operation of the ATM's, and shall clean, repair and vacate the License Areas.
8.6 Termination for Default. If termination is due to the failure of Licensee to fulfill
its obligations under this License, including but not limited to the provisions of Section 10 of this
License, City may give Licensee thirty (30) days'written notice of the termination and the reasons
therefore to Licensee. Licensee may be found to be in default for Licensee's failure to comply with
any term or condition of this License,to acquire and maintain all required insurance policies, bonds,
licenses, and permits, or failure to make satisfactory progress in performing under this License.
Upon termination under this provision,all goods, materials, documents,data and reports prepared
by Licensee under this License shall become the property and be delivered to the City on demand.
The City may, upon termination of this License, procure, on terms and in the manner that it deems
appropriate, materials or services to replace those under this License.
8.7 Attornne 's4 Fees. If either parry to this License is required to initiate or defend or
made a party to any action or proceeding in any way connected with this License, the prevailing
party in such action or proceeding in addition to any other relief which may be granted, shall be
entitled to reasonable attorney's fees and costs.
9.0 CITY OFFICERS AND EMPLOYEES; NON-DISCRIMINATION
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9.1 Non-liability of City Officers and Employees. No officer or employee of the City shall
be personally liable to the Licensee, or any successor in interest, in the event of any default or
breach by the City or for any amount which may become due to the Licensee orto its successor,or
for breach of any obligation of the terms of this License.
9.2 Conflict of Interest. No officer or employee of the City shall have any financial
interest, direct or indirect, in this License nor shall any such officer or employee participate in any
decision relating to the License which effects his financial interest or the financial interest of any
corporation, partnership or association in which he is,directly or indirectly, interested, in violation of
any State statute or regulation. Licensee warrants that it has not paid or given and will not pay or
give any third party any money or other consideration for obtaining this License.
9.3 Standard Covenant Against Discrimination. Licensee covenants that, by and for
itself, its heirs,executors,assigns, and all persons claiming under or through them,that there shall
be no discrimination against or segregation of,any person or group of persons on account of race,
color, creed, religion, sex, marital status, national origin, or ancestry in the performance of this
License. Licensee shall take affirmative action to insure that applicants are employed and that
employees are treated during employment without regard to their race, color, creed, religion, sex,
marital status, national origin, or ancestry.
9.4 Americans With Disabilities Act. In its operation and maintenance of the ATM's,
Licensee shall comply with the Americans with Disabilities Act and all federal regulations applicable
under the Act.
10.0 FAA REQUIRED PROVISIONS
10.1 Airport Concession Disadvantaged Business Enterprise (ACDBE) This license
agreement is subject to the requirements of the U.S. Department of Transportation's regulations,49
CFR Part 23. The concessionaire or contractor agrees that it will not discriminate against any
business owner because of the owner's race, color, national origin, or sex in connection with the
award or performance of any concession agreement, management contract, or subcontract,
purchase or lease agreement, or other agreement covered by 49 CFR Part 23.
The concessionaire or contractor agrees to include the above statements in any subsequent
concession agreement or contract covered by 49 CFR Part 23, that it enters and cause those
businesses to similarly include the statements in further agreements.
10.2 In the event of a breach of the covenants specified in Subsection 10.1 and 10.2 of
this License, City shall have the right to terminate the License and to reenter and repossess the
License Areas and the facilities thereon and hold the same as if said License had never been made
or issued. This provision does not become effective until the procedures of Title 49, Code of
Federal Regulations, and Part 23 are followed and completed, including the expiration of any
appeal rights.
10.3 License shall furnish its services on a fair, equal, and not unjustly discriminatory
basis to all users thereof and it shall charge fair, reasonable, and not unjustly discriminatory prices
for its services; provided that Licensee may be allowed to make reasonable and nondiscriminatory
discounts, rebates, or other similar type of price reductions to volume purchases or other rational,
reasonable basis. Non-compliance with this provision shall constitute a material breach of this
License and in the event of such non-compliance, City shall have the right to terminate this License
and any interest in property created without liability or at the election of the City or the United States
Page 9
.�1
either or both Governments shall have the right to judicially enforce this provision.
10.4 Licensee agrees that it shall insert the above three provisions in any agreement or
contract by which Licensee grants a right or privilege to any person, partnership, or corporation to
render services to the public on the Lease Areas pursuant to this License. Nothing in this provision
shall be construed as waiving any obligations or requirements of the Licensee pursuant to
Subsection 4.3 of this License or abrogate the rights of the City pursuant to such subsection.
10.5 The License shall be subordinate to the provisions and requirements of any existing
or future agreement between the City and the Untied States relative to the development,operation,
or maintenance of the Property.
10.6 This License, and all provisions hereof, shall be subject to whatever right the United
States Government now has or in the future may have or acquire, affecting the control, operation,
regulation,and taking over of the Property or the exclusive or non-exclusive use of the Property by
the United States during a time of war or national emergency.
11.0 MISCELLANEOUS PROVISIONS
11.1 Headinos. The headings of this License are for purposes of reference only and
shall not limit or define the meaning of the provisions of this License.
112 Counterparts. This License may be signed in any number of counterparts, each of
which will be deemed to be an original, but all of which together will constitute one instrument.
11.3 Labor Disputes. Licensee shall give prompt notice to City of any actual or
potential labor dispute which delays or may delay performance of this License.
11.4 California Law. This License shall be construed and interpreted both as to
validity and to performance of the parties in accordance with the laws of the State of California.
Legal actions concerning any dispute, claim or matter arising out of or in relation to this License
shall be instituted in the Superior Court of the County of Riverside, State of California,or any other
appropriate court in such county, and Licensee covenants and agrees to submit to the personal
jurisdiction of such court in the event of such action.
11.5 Disputes. In the event of any dispute arising underthis License,the injured party
shall notify the injuring party in writing of its contentions by submitting a claim therefore.The injured
party shall continue performing its obligations hereunder so long as the injuring party commences to
cure such default within ten (10) days of service of such notice and completes the cure of such
default within forty-five (45) days after service of the notice, or such longer period as may be
permitted by the injured party; provided that if the default is an immediate danger to the health,
safety and general welfare, such immediate action may be necessary. Compliance with the
provisions of this Section shall be a condition precedent to termination of this License for cause and
to any legal action, and such compliance shall not be a waiver of any party's right to take legal
action in the event that the dispute is not cured, provided that nothing herein shall limit City's or the
Licensee's right to terminate this License without cause pursuant to Subsection 8.5.
11.6 Rights and Remedies are Cumulative. Except with respect to rights and
remedies expressly declared to be exclusive in this License,the rights and remedies of the parties
are cumulative and the exercise by either party of one or more of such rights or remedies shall not
preclude the exercise by it, at the same or different times, of any other rights or remedies for the
same default or any other default by the other parry.
Page io
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11.7 Legal Action. In addition to any other rights or remedies,either party may take legal
action, in law or in equity, to cure, correct or remedy any default, to recover damages for any
default,to compel specific performance of this License,to obtain declaratory or injunctive relief, or
to obtain any other remedy consistent with the purposes of this License.
11.8 Reservation of City Rights. City reserves the right, but shall not be obligated to
Licensee, to maintain and keep in good repair the Property or the Lease Areas. The City further
reserves the right to direct and control all activities of Licensee consistent with the provisions of this
License.
11.9 Interpretation. The terms of this License shall be construed in accordance with the
meaning of the language used and shall not be construed for or against either parry by reason of
the authorship of this License or any other rule of construction which might otherwise apply.
11.10 Integration: Amendment. It is understood that there are no oral agreements
between the parties hereto affecting this License and this License supersedes and cancels any and
all previous negotiations, arrangements, agreements and understandings, if any, between the
parties, and none shall be used to interpret this License.This License may be amended at any time
by the mutual consent of the parties by an instrument in writing.
11.11 Corporate Authority. The persons executing this License on behalf of the parties
hereto warrant that (i) such party is duly organized and existing, (ii) they are duly authorized to
execute and deliver this License on behalf of said party, (iii) by so executing this License, such
parry is formally bound to the provisions of this License, and (iv)the entering into this License does
not violate any provision of any other License to which said party is bound.
11.12 Notice.Any notice required or permitted to be given hereunder shall be in writing and
signed by the Party, officer or agent of the Party to whom it is to be sent, and shall be either: (1)
personally delivered to the Party to whom it is to be sent, or(2)sent via overnight courier services,
or (3) sent via certified or registered mail, return receipt requested, postage prepaid to the
respective addresses, or such other addresses as the Parties may specify in writing:
To City: City of Palm Springs
Department of Aviation
Palm Springs International Airport
3400 East Tahquitz Canyon Way, Suite OFC
Palm Springs, California 92262-6966
To Licensee: Universal Money Centers, Inc.
6800 Squibb Road
Mission, KS 66202
Page ii
IN WITNESS WHEREOF,the parties have executed and entered into this Agreement as of the date first written
above,
ATTEST: CITY OF PALM SPRING
a municipal corporation
By: BY —
� City Clark City Manager
APPROVED AB TO OR ."' 1 ,
By.
CityA omay
GONTRACTOR: Check qne: Individual `Partnership Corporation
•.Corporations require two nolaTized•Slgnatures: One from each of the following: A. Chairman of Board,President,or
any Vice Aresidont.ANON Secretary„Assistant Secretary,Treasurer,Assistant Treasurer,or Chief Fnanoial
Officer.
By: Signature(notarized) By; Signature(notarized)
Name: Name:
Title- Title:
State of State of
County of county of
On before me, On before me,
i
_ personally appealed personally appeared
who proved to me on the basis of satisfactory who proved to me on basis of satisfactory
.evidence to be the person(s)whose,name(5) evidence to be the person(s)whose name(s)
Ware subscribed to the within Instrument and is/arc subscribed to the within instrument and
acknowledged tome that he/shq/thicy and acknowledged to me that he/she/they
executed the same iwhislherl,ItieiG'authorized executed the same in his/her/their authorized
capacity(tes.),and that by hislhodtheir Signature(s) capacny(es),and that by his/her/their signatures)
i on the instrument the person(s),or the entity Upon on the instrument the person(s)or the entity upon
behalf of which the person(s) acted,executed tha behalf of which the person(s)acted,eKeculed the
instrument. instrument.
I certdy under PENALTY OF PERJURY I cenify under PENALTY OF PERJURY .
under the laws of the State of California that under the laws of the State of California that
the foregoing paragraph is true and correeL the foregoing paragraph is true and correct.
WITNESS my hand and official seal. WITNESS my hand and Official seal -
Notary Signature:. Notary Signature:
Notary Seal: Notary Seal:
i
I
L4
EXHIBIT "A"
SCOPE OF LICENSE
Licensee agrees to provide the following services:
A. The Licensee shall be required to provide, install, operate, and continuously
maintain in proper operating condition, at its own expense, three (3) ATM's in
the locations set forth in the attached Exhibit"B",the exact location of which will
be subject to the approval of the City's Director of Aviation.
B. An ATM is defined for purposes herein as an electro-mechanical device,owned,
operated, and maintained by the Licensee, and used by its customers
(cardholders having accounts with the Licensee or cardholders having accounts
with other financial institutions which entitles them access) for the purpose of
executing banking-related transactions solely between the Licensee and its
customers on an automated basis.
C. ATM's utilized by the Licensee during the term of the License must be new and
shall present a "First-class" appearance, technologically state of the art upon
introduction into service, and compatible with any space limitations of the
Premises. Licensee is encouraged to propose utilization of equipment
incorporating advanced design/customer service options (such as 24-hour
customer service telephone,audible instructions, multi-lingual display, recessed
keyboard, protruding writing ledge, camera providing photographic record of
each transaction or constant monitoring, dial back-up, privacy screen, light
compensating screen and touch-screen display).
D. All ATM's must, at a minimum be: 1) affiliated either with one or more national
ATM banking networks (such as CIRRUS, Plus, or Starr), and/or one or more
regional ATM banking networks) and display all such affiliations on the exterior
of the ATM's; 2) equipped with internal diagnostic equipment to electronically
signal Licensee of malfunctions that have or may cause the ATM's to become
inoperative (such as card jam, equipment failure, cash dispensing problems,
possible vandalism, electrical overloads,communication breakdown, or an out-
of-stock condition; 3) equipped with a placard providing telephone numbers of
Licensee's 24 hour customer service department for use by card holders
experiencing difficulty: 4) available for use and operational on a 24-hour per
day basis throughout the term of the Agreement; 5) equipped with a paper
waste receptacle; and 6) designed to minimize glare and allow the user a
feeling of privacy-
E. Licensee shall have the nonexclusive right, privilege and obligation to install,
operate and maintain (within the Airport)ATM's-
F. For the purpose of operating the License as described herein, and for no other
purpose, the City will allow the selected Licensee, its employees,
subcontractors, suppliers, service persons, licensees, guests, patrons, and
invitees the right to use the areas of the Airport specified herein, including the
necessary rights of access and ingress and egress from the Premises.
Page 13
G. Title to the ATM's equipment shall remain with the selected Licensee.
H. Licensee shall perform all alteration work necessary for the installation of its
ATM's at no cost to the City and subject to the indemnification clause at Article
6.0,
I. The City will pay all utility costs related to the services provided Licensee by
underthe License except telephone orany other telecommunications charges in
connection with operation of the ATM's-
J. Service and maintenance of the ATM's are as follows:
(i) Any and all first line maintenance to be provided at Bank's sole
expense.
(ii) Cash replenishment to be provided by Bank on an as-needed basis.
(iii) ATM's hardware maintenance to be supplied by Bank at Bank's sole
expense.
(iv) City shall provide for required electrical power lines and usage, as
well as telephone line and usage for ATM's.
K. Bank agrees to provide normal and reasonable maintenance to the equipment
provided for in this License. Bank agrees to take reasonable steps to repair
malfunction(s) within 24 hours-
L. In the event the City requires the ATM's to be moved after the initial installation,
all costs associated with such move shall be paid by the City.
M. By no later than June, 30 of each year of the term of this License, and including
June 30 on the year following the termination of this License, Licensee shall
provide a financial statement audited and certified by an authorized officer of
Licensee, confirming the number of transactions performed and fees generated
from the ATM's underthis Agreement. Should the audited statements show any
underpayment by Licensee to City, Licensee shall pay such difference to City
within ten (10) days of City's demand therefore plus three percent(3%)of such
underpayment. Should the audited statements show any overpayment by
Licensee to City, City shall reimburse Licensee for the actual amount of such
overpayment as a credit to the following month's revenues due to City, provided
such overpayment in confirmed by the Director of Aviation-
N. Criminal History Records Check (CHRC): The Licensee will be required to
submit to the AIRPORT, prior to commencing work in accordance with this'
License, a letter authorizing specific Licensee representatives to approve the
issuance of Airport Identification badges and the processing of a fingerprint
based Criminal History Records Check(CHRC) and/or an employment history
verification. Each of the Licensee's employees or representatives requiring
unescorted access to restricted areas of the Airport will be required to
successfully complete a Criminal History Records Check(CHRC)in accordance
with 49 CFR Part 1542. Employment history verification records and/or CHRC
results must be made available to the AIRPORT, the Transportation Security
Page 14
r
Administration (TSA)and/or Federal Aviation Administration(FAA)immediately
upon request.
1. Under certain circumstances, and out of control of the Airport, security
measures may change on short notice. No deviations from any security
measure shall be allowed at any time.
2. All Licensee personnel requiring unescorted access to restricted areas
of the Airport, prior to the issuance of an Airport Identification badge,
must successfully complete a fingerprint based Criminal History Records
Check (CHRC). In accordance with CFR 49 1542.209,the CHRC must
disclose that the applicant has not been convicted,orfound not guilty by
reason of insanity, of any of the disqualifying crimes listed below or as
stated in 49 CFR 1542.209, during the 10 years before the date of the
individual's application for unescorted access authority, or while the
individual has unescorted access authority. The disqualifying criminal
offenses are as follows:
a. Forgery of certificates,false marking of aircraft,and other aircraft
registration violation; 49 U.S.C. 46306.
b. Interference with air navigation; 49 U.S.C. 46308.
C. Improper transportation of a hazardous material; 49 U.S.C.
46312.
d. Aircraft piracy; 49 U.S.C. 46502.
e. Interference with flight crew members or flight attendants; 49
U.S.C. 46504.
f. Commission of certain crimes aboard aircraft in flight; 49
U.S.C. 46506.
g. Carrying a weapon or explosive aboard aircraft; 49 U.S.C.
46505.
h. Conveying false information and threats; 49 U.S.C. 46507.
i. Aircraft piracy outside the special aircraft jurisdiction of the
United States; 49 U.S.C. 46502(b).
j. Lighting violations involving transporting controlled
substances; 49 U.S.C. 46315.
k. Unlawful entry into an aircraft or airport area that serves air
carriers or foreign air carriers contrary to established security
requirements; 49 U.S.C. 46314.
I. Destruction of an aircraft or aircraft facility; 18 U.S.C. 32.
m. Murder
n. Assault with intent to murder.
o. Espionage.
p. Sedition.
q. Kidnapping or hostage taking.
r. Treason.
S. Rape or aggravated sexual abuse.
I. Unlawful possession, use, sale, distribution, or manufacture of
an explosive or weapon.
u. Extortion.
V. Armed or felony unarmed robbery.
w. Distribution of, or intent to distribute, a controlled substance.
x. Felony arson.
Page x5
Y. Felony involving a threat-
Z. Felony involving—
(1) Willful destruction of property;
(2) Importation or manufacture of a controlled substance,
(3) Burglary;
(4) Theft;
(5) Dishonesty, fraud, or misrepresentation;
(6) Possession or distribution of stolen property;
(7) Aggravated assault;
(8) Bribery; or
(9) Illegal possession of a controlled substance punishable by
a maximum term of imprisonment of more than 1 year.
aa. Violence at international airports; 18 U.S.C. 37.
bb. Conspiracy or attempt to commit any of the criminal acts listed in
this paragraph (d).
3. The AIRPORT utilizes an electronic fingerprint machine, which will be
utilized for the taking and submission of fingerprints.
4. Generally, CHRC results are returned to the AIRPORT from the TSA
within 3-5 business days.
O. Employee Security Badges
1. All Licensee personnel who will be performing guard services must
obtain, and conspicuously display on their person at all times when they
are on duty at the Airport,an Airport issued security identification badge.
2. The appropriate badge may be obtained at the Airport Operations Center
located in the terminal building. The cost for each identification badge,
CHRC and stolen and/or lost identification badges are delineated in the
City's Comprehensive Fee Schedule.
3. All badges are to be returned to the Airport when the services are no
longer required-
4- In order to obtain a Secured Area identification badge, each Licensee
employee must have satisfactorily completed the aforementioned CHRC
and successfully completed a required 2 hour training class on airport
security. Attendance of the class and subsequent issuance of the
security identification badge may take longer than 3 hours per person.
a. SIDA training will be provided by the Airport and will be
scheduled at a mutually agreeable time to the Licensee and the
Airport.
P. Armored Car Service
1. The Licensee armored car service will be required to submit to the
AIRPORT, prior to commencing work in accordance with this License, a
Representative Identification List of all armed couriers and maintenance
technicians that will need access to a restricted area.Armed personnel
Page 16
will be escorted by an Airport Law Enforcement Officer at all times they
are in an Airport restricted area.
2. The Licensee's armored car service will be required to submit to the
AIRPORT, prior to commencing work in accordance with this agreement,
a copy of the service's current Firearms Policy. Said policy shall be
approved by the Airport prior to the start-up of service.
3. The Licensee's armored car service shall comply, at all times, with the
service's Firearms Policy, all local rules and regulations, and all federal
guidelines and regulations regarding the carrying of firearms at the
Airport.
Q. Installation of all ATM's shall be completed within 30 days of the effective date of
this License. At least three (3) days before Licensee installs the ATM's,
Licensee shall first contact the City's Director of Aviation to coordinate a
convenient time and date install the machines. Licensee warrants that the
installation of the ATM's shall be performed in no more than two(2)consecutive
days. Licensee shall assure that all such work is performed in a manner so as to
minimize any disruptions or interference of Airport operations, including but not
limited to, Airport pedestrian traffic. Licensee shall further assure that any work
performed hereunder shall be in a competent, professional and clean manner.
Licensee shall completely clean all construction equipment and materials upon
completion of the work. Service and maintenance of the ATM's shall be
conducted on an as-needed basis.
Pagc 17
EXHIBIT "B"
SITE PLAN
AND
DEPICTION OF LICENSE AREA
Page 1.8
2 5
Palm Springs International Airport
ATM Locations:
Main Terminal ( Pre-Security Checkpoint) MT
Bono Concourse BC
New Concourse NC
W w
ADQ
r ���fj��� erEs�,
e2TE5. } GAZES
BC
R r..fr
7
u
NC
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MT
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EXHIBIT "U"
LICENSEE'S PROPOSAL
Page Xg
22
y
Universfal
UNIVERSAL MONEY CE NTERS, INC.
RESPONSE TO PALM SPRINGS
INTERNATIONAL AIRPORT RFP 09-09
ATM SERVICES
REQUEST FOR PROPOSALS
7�amt���ea�;r�*i:i r�,..��n:� w. .�,zF"r_.�w�:ie�'.,�J'.�7`;k��(.v,w�S�:;�y,,;�. a.�:r•:i�'fi�iC..
`� �;�: ..i r•"d''�S�ih::��:'u.�;�'•.:,,
COPY - THREE OF FIVE
Proposals due by:
Friday, December 5, 2008
I
23
V, P pnF i-oaf': Y,N!°-.F•1 �r�'i.�.-....�.
J a -� •.` 4ia -
LTWERSAL
MONEY CENTERS,
RESPONSE , PALM SPRINGS
INTERNATIONAL AIRPORT ■ 1 ' 1 I ■
ATM SERVICES
REQUEST FOR PROPOSALS
-.,w',rv3?.'!,':+�•�.I".uj`�r�� �`::- - i,. �.•���';��:�fi'�,e'}' 9� r{nl�.�nx�,yl, :c. �� �,�-c7�y'r�,-mc�'�.._.v
•., �k �.^x..:5 ;3�� �'M'''.,�i,T-� �I .',w�.'�•-'.�'' to L��p� t ;�
_, '�r.nr;'�iN�.?N:nt,.,..�:�Y'��e.l',}m�i�>`.�{: �r.�3'�.,i',�n,".: ._se�J„1"r T,`i; �;q. :..fir: •.;��i.'_ _ "+.,ki:'_b:.,.
Proposals due by:
December i
TABLE OF CONTENTS
For
Universal Money Centers, Inc
RESPONSE to RE VEST FOR PROPOSAL for
PALM SPRINGS INTERNATIONAL AIRPORT
SECTION TITLE PAGE
Universal Money Centers Cover Letter 3
A. Identification of Proponent 4
I.
A-5. Attachment"A" 8
D. Proposed ATM Concession 9
C. Additional Data 16
D. Pricing: Exhibit°GC"Licensee's Proposal 19
2
Universal Money Centers, Inc.
6800 Squibb Road
Mission,KS 66202
Tall Free:800-234-6860
Phone: 913-831-2055
Pax:913-831-0248
December 2,2008
Procurement Specialist II
Attn: Leigh Ann Gileno
Palm Springs International Airport
3200 East Tahquitz Canyon Way
Palm Springs, CA 92262
Re: Request For Proposal 09-09 for Airport ATM Services
i
Dear Ms. Gileno,
Universal Money Centers, hio,, C UMC")thanks you for the opportunity to bid on the
Airport ATMs. UMC understands the needs of large accounts with high volume traffic and
looks forward to forging a partnership with the Airport.
UMC was awarded five—(5)ATMs at the Sacramento International Airport, ("SAC'),
recently in March of 2008 and Donna Scranton, Senior Economic Development Specialist—
Airport Properties, SAC, can corroborate at 916-874-0913. In addition,UMC is qualified
under the Disadvantaged Business Enterprise("DBE") Program throngh our utilization of
Rangel Distributing, Inc., a certified DBE business,based in Kansas City, Missouri.
I have attached my business card for future reference,too.Please contact me with any
questions at 913-244-3249 and thank you for all your help.
I
Sincerely,
Reid Graham
Senior Account Executive
i
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3
C l�
SECTION A. IDENTIFICATION OF PROPONENT
I
1. Complete identification of Proposer to include the full legal name of the
organization, address, telephone number(s), legal nature of the organization
(individual, partnership,Joint venture,corporation)and name(s)of key individual(s)
who will be responsible for the concession operation.
Answer:Letter to the Board of Supervisors
Date:December 2,2008
TO_ Honorable Board of Supervisors,City of Palm Springs,California
SUBMITTED BY:
Proposer: David 5.Rousal,Chief Executive Officer
Legal Name of Proposer's Company: Universal Monev Centers,Inc.
Mailing Address: 6800 Squibb Road
City,State,Zip: Shawnee Mission Kansas 66202
I
Telephone: 913-831-2055
Fax: 913-831-02488
Legal Nature of Organization: Corporation
Federal Tax Identification Number: 43-1242819
SUBJECT: PROPOSAL FOR AUTOMATED TELLER MACHD4L RFP 09-09 FOR THE PALM SPRINGS
INTERNATIONAL AIRPORT
i
The undersigned hereby submits to the Board of Supervisors of the City of
Palm Springs this proposal for the Agreement at the Palm Springs International Airport as described in this and
the attached documents_
Proposer acknowledges receipt of the following Addenda to the RFP:
(Proposer shall list all addenda received)
L Addendum#1 2. Addendum 02 3. Addendum#3
Provisions of this proposal are based upon all the terms,covenants and
conditions set forth in the Agreement and other RFP documents.
i
The signature(s)below represent those of the Proposer.
S
David S.Sonsal Chief Executive Officer
Print Name Print Tide Sigw me
4
2. An out-of-state corporation shall be required to qualify to do business in the State of
California prior to execution of an Agreement.
Answer: Corporation Statement
Corporation If your business is operating as a corporation,please answer the
information following questions_
When incorporated?September 75,1981
Where incorporated?State of Missouri- Charter Number 00234919
Business purpose:Provide ATM and ATM services to Financial Institutions
I
Businesses Education and Governmental Institutions and Merchants
Is the corporation authorized to do business in California?
171 yes 11 No
If yes,as of what date?June�991
Is the corporation held: ❑ Publicly? a Privately?
Directors' Please supply the following information for each and every Director.
information (Attach additional pages,if necessary.)
Principal Business
Director's Name&Address Affiliation
Other than Pro osmr's diw:tmW )
I
Arthur Moglowsky,Milwaukee,WI Attorney,Bass&Moglowsky
Jeffrey Sperry,Alban ,NY Vice President,CB Richard Ellis
Officers' Please supply the fallowing information for each officer.
Information (Attach additional pages,if necessary)
Officer's Name Position
David S.Donsal Chief Executive Officer
Pamela Glenn President,Chief Operating Officer
Joe Phillips Senior Vice President,Communications
Erin Winkler Vice President,Finances
II
(r�
3. State tetal number of ATM locations and machines currently operated by Proposer-
Answer: Universal Money Centers,Inc.,("UMC"),has been in the ATM and ATM services
business since September 25,1981 —27 eeirs of growing, owning,managing and operatinga
1200+portfolio of ATMs. UMC has en'oved stead owtb of their ATM network since its
inception and has the expertise and experience to qualify for the Palm Springs International
Airport ATM portfolio. In addition UMC is authorized to do business in the State of
California and has paid all taxes due to the State of California,
4, Contract parties,contract numbers,and dates of five(5)of Proposers contracts for
operation of ATMs. List any such agreements which have been terminated, either
voluntarily or involuntarily, prior to the expiration of their terns, within the past five
(5)years-
Answer:
Location Ctiuq, ct . '.I.eRgtji,;of,hC,erv%ce NumgeS„of AT;MEq*pment
;Nambers - -
•(-5 Ycars on 5 Year
Sacramento International Resolution No. Term 2-ATMs located in U.S.Terminal
Airport 2008-0321 1-ATM located in International
6900 Airport Blvd Terminal
Sacramento,CA 95837 1-ATM located in Rental Car Center
Contact: Donna Scranton 1-AT'M located in Fxccutive Airport
Phone:916-874-0913
Gainesville Airport Contract No.05 3 years on 5 Year I-ATM located in Main Terminal
3880 NE 39`"Avenue 003 Term
Suite A
Gainesville,FL 32609
Contact: Allan Penska
Cell: 352494-2259
Panama City Airport Airport Lease 1 Years, on 3 Year 1-ATM located in Main Terminal
3173 Airport Road Agreement Term
Panama City,FL 32405
Contact: Pamn Henderson
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Kmart Corporation ATM Plaocment 9 Years on 3 Year 400+ _ ATMs located is 38 U.S.
3100 W.Big Beaver Rd Agreement with Term with states
Troy,MI 48084 Amendments Renewals
Contact: Dave Sohuvie
Phone: 248-463-5566
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University of Texas — 'El Lease Agrecment 4 years on 3 Year 1 -NI'M located at Student Union
Paso for ATMs with Term 2—ATMs located is Sun Bowl
3120 Sun Bowl Dnve Amendments Stadium
El Paso,TX 79986 2—ATMs located in Don Haskins
Contact: Liz Mendez Arena
Phone: 915-747-5810
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UMC provided a Termination Letter to the University of Texas—El Paso after the three year
term was finished due to the lack of surehargeable transactions and UMC's Financial
Institution (FI) partner. Goverament Employees Credit Union (GECU),who shared the
monthly lease payments with UMC did not believe that the GECU transactions were
commiserate to the invest¢nenL The University is currently bidding out for a replacement ATM
provider,however,UMC and CECU have agreed to different terms and conditions until
another ATM provider is found.
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S. Completed Signature Authorization and Addenda Acknowledgment(see Attachment
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Answer: ATTACHMENT"A"
RFP 09-09
ATM Services for the Palm Springs
International Airport
tNOTE: THIS FORM MUST 131?COMPLETED AND INCLUDED WITH YOUR PROPOSAL
SIGNATURE AUTHOR17ATION
NAME OF FROPOSER/FIRM:
Universal Money Centers, Inc.
A. I hereby certify that I have the authority to offer this proposal to the City of Palm Springs for
the above listed individual or company_ I certify that I have the authority to bind myself/tbis
company in a contract should I be successful in my proposal.
/aJi
SIGNATURE
lDavid S. IIonsal,Chief Executive Officer
PRINT NAME
A. The following information relates to the legal contractor listed above,whether an individual o
or a company. Plaec check marks as appropriate:
1. If successful,the contract language should refer to me/my company as:
_An individual;
—A partnership,Partners'names:
1
_A company,
X A corporation
2. My tax identification number is: 43-1242819
ADDENDA ACKNOWLEDGEMENT;
Acknowledgement of Receipt of any Addenda issues by the City for this RFP is required by including
the acknowledgement with your proposal. Failure to acknowledge the Addenda issues may result in
your proposal being deemed non-responsive.
In the space included below,please acknowledge receipt of each Addenda:
Addendum(s)#1,2,and 3 is/are hereby acknowledged.
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SECTION 13. PROPOSED ATM CONCESSION
Proposer shall provide a comprehensive narrative describing, In detail, the proposed ATM
Concession operation clearly setting forth Proposer's qualifications in terms of experience,
quality of performance, organization and similar factors in operating automated teller
machines to include the following:
!. Description of the management structure to be used in the operation of the
concession.
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Answer-
„T7 GITCc 1'crso"el. palifications T7lt7C,EX .erienee:
David S.Bonsal,CEO Owner of YJMC.Responsible for long-range 20 years
planning and strategy for UMC and decision-
making in all facets of ATM business including
finance,sales,and largo account negotiation.
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Pamela A. Glenn, Risen through the ranks from Card Services. 26 years
President/COO Responsible for LJMC operations including
management of personnel, strategy implementation,
account negotiation, and reports to CEO.
Responsible for large house accounts like Kmarc
and High's.
Joe Phillips, Senior Vice- Responsible for ATM Mainframe, ATM 21 years
President,Communications telecommunications models, new product
development, and ATM hardware testing &
com atibility-
Frin Winkler, Vice- Responsible for procurement, LTMC database, vault 6 years
President,Finance cash management and order department, and new
mduct devele mcmt.
2. Schedule of services and distinctive features to be offered by Proposer at each ATM,
compare to latest trends in off-promise ATM locations.
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Answer UMC will post on the ATMs a list of ATM Transaction_Fees,transaction surcharge
warning that the cardholder's FI may charge an additional fee,or any other fees charged. All
OMC ATMs will have a receipt option and a swipe card. VMC's 800-234-6860 Customer
Service number will be posted and available to all customers 24x7x365 with instructions for the
Ai ort costumers and employees. UMC ATMs will have access to the below networks and
ATM services:
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UMC ATM Scope UMC Alliance UMC ATM Future
of Services Network for Financial Trends
Institutions iI5
Withdrawals Surcharge-free • Nexxo Money
• Balaucc transactions to Fl Transfer
Inquiries members • TIG Bill Pay
• Fund Transfers • Local,regional, . Check
super-regional, Imaging
national,&
GiH Cards
international,
• Current FIs
included
3. Location, availability, and name of repair service and machine maintenance group.
Answer:
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ATM e'"rvace CUn an , Avriilaliili 8c:lVlaritcuzuee 6r6
u.
Universal Money Centers • 24 x 7 x 365 ATM Hardware Support
Field Engineer Services . 4-Hour Response to Second Line Maintenance(Hardware
110 Mission Drive Lvsues)
Camarillo,CA 93010
Pendum ATM Services . 24 x 7 x 365 ATM Service Support
505 r.Rincon 4-Hour Response ro Firsc I,=Maintenance(Bill&Card Jam
Suite 100 Issues)
Corona,CA 92979
4, Maintenance response time.
Answer: UMC's emergency response procedures begin immediately at our Network
Operatbae Center that guns twent, our hours ver day and three hundred and s' -five
da s a year 24 x 7 x 365 . Customer Service and Com titer Q erations are merged
together in order to communicate better. UMC's_Tandem mainframe and ATM
Manager Pro UMC's database software vro2ram,work iu tandem querying and
ideotifyAng low cash and maintenance issues on n real-time basis and report an
anomaly to the UMC staff. This allows our Customer Service and Computer
Operations people to see if the AirpartATMs are low on cash bas any maintenance
issues,and/or is experiencing comniete downtime due to theft or vandalism. In
addition, the Airport ATMs would be"earmarked"by both UMC and Pentium
Armored and in their northwest U.S.and Sacramento offices on the Airport ATM sites
and their Service Level Contract on a special Addendum as four—(4)hour response
sites. Many of our hi h level accounts and the majority of the References that UMC has
provided are included in this tune of Contract. Furthermore,the Airport ATMs would
be desi2mated as a"Red-Level"account internally at UMC. Red-Level accounts receive
priority above all other accounts.
Ifan issue is discovered the UMC team irmnediatel dia noses the issue via our
dia nostics software at the NOC. UMC Ioads this remote dia nostic software on all of
our ATMs and via the ATM telecommunications at the Airport ATMs the diagnostic
process is on a real-time basis. All Customer Service and Computer Operations
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personnel are empowered internally to send an agent of either Pendum Armored or
UMC to fix the issue immediately. UMC and Pendum have local offices in the X ns
Angeles market.
Pendum will perform all reenlar cleaning duties_in addition to delivering vault cash and
reloading ATM receipt paper. All ATMs in the terminals will be cleaned and
maintained,on aweg&or bi-weekly basis.Any issue will he resolved_within a Four-(4)
hoar timeframe for the Airport ATMs.
11MC has ATMs in their warehouse in Kansas City that is centrally located for quick
delivery as needed. IJMC has a parts_depot_for the Airport ATMs_and will overnight
any needed parts necessary to fix the Airport ATMs in a timely fashion.
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5. Name of ATM network affiliations (regional, national, and international).
Answer*
UMC ATM Card
Network Affiliations
• Plus,Star,Citrus,
• American Express,
Honor,
• Discover,Pulse,
Interlude,
. NYCE,Tyme,Cash
• Station,MAC,
Exchange
• State E13T networks
• UMC Ff Alliances
. intemac
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6. Number of cards and card holders Which can access each network.
Answer: Due to its inherent owning of its own switch UMC connects via an_ATM
network gateway has direct connections to the all imajor ATM companies._ This
enables UMC to connect to an uplimited number of cards and card holders.
. 7. A card holder base(by participating institutions)and number of cards having access
to this ATM.
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Answer: UMC has the unique ability to offer surcharge—free transactions to Financial
Financial Institutions tFls)and to sinn-up with xntcharge—free transactions networks
like Monc Pass that is owned by U.S.Bank. Currently UMC has ten- 10 +FIs that
constitute over 400.000 members and a like number of cards.
If UMC is awarded the Airport pro ram_UMC will consider the MoncyPass program
that includes over 24 million cardholders and over 750 participating FIs and growing.
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8. Maximum amount of cash,travelers'cheques,and other services cardholders can
obtain in any twenty-four(24) hour period,
Answer: "C will allow unlimited amounts of cash and other services for card
holders. Generally.Financial Institutions FFIIs)have a d_ai_l_v_limit for their cardholders
and those same limits would apply at the UMC ATMs.
9. Maximum amount of cash and travelers' cheques each ATM can provide each
twenty-four(24) hour period.
Answer: All UMC ATMs will dispense U.S.currency in$20.00 denominations. All
UMC ATMs will dispense between$120 000.00 and S 240 000.00 depending upon the
amount of cash cassettes between_2—4 in the ATM. The UMC ATM can dispense a
total of Six Thousand(6,000)bills to a total of Twelve Thousand(12,000)bills from the
UMC ATM that equals One gundred Thousand U.S.dollars 120 000.00 to Two
Hundred Thousand().S.dollars 240 000.00 in any Men -four 24 hour pejjod.
10. A detailed description of all fees/charges applied to users of the ATM,which shall be
fixed fur the first year of operation.
Answer: UMC a roes to a S 2.25 fixed fee for all surchar eahle withdrawal transactions
for the first yaar of operation of the contract. Please sec below for the detailed
description for users of the UMC ATMs.-
IC ATM Scope of UMC Fees
Services
• Withdrawals • S 2.25
. Balance Inquiries(BI) • $ 0.00
. Fund Transfers(FT) $ 0.00
• LTMC Alliance FI • $ 0.00
Withdrawals, BIs,FTs
• Otber Services like TBD
Gift Cards,Bill Pay,
Money Transfer,etc.
11. A statement of commitment containing proposers approach to chargeifee escalation
over the 3-year term of the Agreement, and specify the anticipated percent of
increase for each of the three years with 2 one year renewal options.
Answer: UMC commits to the first year of the contract to a 5 7.25 fixed fee ver each
surchar eahle withdrawal transaction and understands the Airport Authority wantin
to limit that fee. UMC commits to ears 2—5 not to increase the surcharLye ast S 2.50.
12. Historical percentages of uptime, equipment failure, and card jams for the ATM
machines to be used.
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Answer:UMC has provided the below report fore ui ment failure that includes card-
lams for ZOOS. However.UMC will provide brand-new Hvosuuz 5050CE ATMs that
nullify the below equipment failure as UMC vrovides refurbished ATMs at some of
their sites. UMC has a 99.9%ATM network u time and see below for the 2008
Tandem Himalaya Mainframe that runs the UMC ATM switch report as well.
Wnfh %DoWhtime
Jan-08 6.8
Feb-08 9-1
Mar-08 5.8
A r-08 3.5
Ma -08 5.3
Jun-08 42
Jul-08 6.3
Au -08 2.6
Se -08 2.7
Oct-08 2.4
Nov-08 4
Dec-08
Tandem Efficiency Ra1in>r
As Of May 2008
Every three months, a utility program called Measure is run to calculate how efficiently the
Tandem is running. The program analyzes five of the critical components for continued
mainframe operations. These components are as follows:
1. CPU Subsystem
2, Memory Subsystem
3. Disk Cache Subsystem
4. Disk Volume Subsystem
5, System Recovery Performance
Each component is weighed on a number of different options to determine its overall
efficiency. They are as follows:
1. CPU Subsystem—utilization, load balancing and performance
2. Memory Subsystem—utilization, swaps
3. Disk Cache Subsystem—disk cache performance over all volumes
4. Disk Volume Subsystem--device performance and queue time
5. System Recovery Performance—ability of the system to provide acceptable
performance if a CPU fails.
After the analysis period is complete, Measure assigns a percentage to identify how strongly
or poorly that component is running. It then merges the five component percentages into an
overall system performance score to indicate how the Tandem is currently running.
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May 2008 Measure Report Surwmary:
1. CPU Subsystom 100%
2. Memory Subsystem 100%
3. Disk Cache Subsystem 95%
4- Disk Volume Subsystem 76%
5. System Recovery Performance 94%
Average Efficiency Rating: 93%
There are 8,760 hours in one year. Out of that total amount of hours, UMC's Tandem was
down hard for only 3.5 hours that entire year. That computes into a percentage of about
99.9%uptime for the last year.
13, Average transactions per month per machlne at other airports (if applicable).
Answer: Please see the attached Airport average transactions table_
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CTMC Airpoi t ATM I dcation Aver ge J00�Monthly
,_i-• [.t1�.8 4oPs
Sacramento'.Germinal A Lowe[Level 830
Sacmmomo Terminal A Upper Level 2511
Sacramento Terminal 81 Upper Level 402
Sacramento Rental Car Building 196
Sacramento)executive Airport 41
Gainesville Airport 307
Panama City Airport 748
14. Special design features which may make the ATM's conducive for use by the
physically handicapped and the blind.
Answer: UMC will provide the following special design features of the 13yosung
5050CE ATMs for the physically handicapped and the blind:
• ADA—compliant ATMs that allow wheel-chair bound customers to reach the
designated height from their wheelchairs
• Braille-enabled keypad to ensure blind can use the ATM
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• Voice-enahled ATMs that enable blind and uhvsicallv-challenged customers to
use the ATM
15, Timetable for commencement of concession operation from the date of Notice to
proceed listing significant milestones (e.g., regulatory approval, electrical and
telephone communications installation, ATM delivery).
Answer:
_P,rejecfll.,7,.tinai.
i►7C117;'Cafllci.St krdine; -' 1.., Metuduih Itu''leuientatioq,Strate
Airport ATM Project Pre-assigned Reid Graham will bandle all Alicia Borders, UMC Project Manager,
after RFP inquiries from the Airport regarding assigned possible new account. VP Finance,
mailing the RFP. RFP Response copy Sr. VP Communications, Director of
automatically requires UMC intemal Operations, & Manager of Field Engineers
processes designating fixed costs, sent LTMC Sharepoint Project list's with task
hardware, & personnel for new lists&updated on UMC Intranet. .
business-
Notice to Proceed via I day Allowing for the designated days for Pamela Glenn, COO, bas signed Contract
Airport the Airport review and selection that includes site. Alicia Borders, Project
process, Project approval in place Mgr, informs all responsible UMC personnel
due to Contract signed by UMC via telephone, email & UMC Sharepoint
prior to receiving Aiport's signing. Intranet Tim Quinn, Field Engineer
Site finalized via signed Contract. Manager, informed to prepare designated
Meetings & conference calls set-up ATM. Computer Operations adds ATM to
via Sharepoint Intranet & email. LTMC ATM Manager Pro database software.
Database software, ATM Manager Erin Winkler, UMC VP, orders cash via
Pro,updated with new Airport ATM Vault Cash Department for the Airport
site for downtime reporting, cash ATMs.
delivery schedule, tolucom
information,hardware identification,
event scheduling, and other ATM
processes.
Order Telecom Lines 2 days Wireless ATM communications UMC Sr. VP Communications, Joe Phillips,
(If Required) shipped with the ATM and do not has ATM telecom line ordered, updated, &
require any lead time. However, if trouble-shot through his department. UMC
wireless not available, ATM Project Manager, Alicia Borders, handles
telecom provider's, AT&T,progress communications between UMC and the
tracked & updated through UMC Airport.
Sharepoint Intranet process.Tnternal
& external Project communications
needs handled by UMC.
Telecom Lines 7-14 days ATM telecom provider's progress Joe Phillips receives emaiN from ATM
Installed tracked & updated through UMC telecom provider of successful installation(s).
(If Required) Sharepoint Intranet process. Internal Tim Quinn, UMC Field Engineer Manager,
& external Project communications assigns LJMC Field Engineer to travel to the
needs handled by UMC. Successful Airport to test LTMC modem and telecom line
installation&testing required. for signal back to telecom Central Office &
UMC Network Operating Center.
ATM Installation 7 days ATM installation process and UMC Field Engineer handles delivery
progress tracked & updated through logistics of ATM as needed. UMC Field
UMC Shampoint Intranet process & Engineer installs&tests ATM back to UMC
through email to rt. Network 0 eratiu>; Center. All installation
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Successful installation & testing work to be performed by UMC personnel
required. UMC will pay per Agreement. UMC Fi....i
Engineer Will inform Alicia Borders
telephone,email, &digital pictures to ensure
that the Airport satisfied with fudsl.
installation,
Cash Delivery 1 day Cash delivery process via Pendum After UMC Field Engineer informs Ali
Armored Delivery and progress Borders of successful installation, Alicia
tracked and updated through UMC contacts Pendum Armored Delivery for c.
Sharepoint hitranet process, via delivery immediately. Request logged
email&telephone,&through UMC follow-up to ensure successful cash delivtt.y
ATM Manager Pro database next day via Vault Cash Department.
software. U1MC and Airport personnel informed 'r
successful ATM installations.
ATMs Installed & 1 day Sucoessful ATM installations & UMC Computer Operations track the Airpu..
Dispensing Casb dispensing cash update to all UMC ATMs on a 24 x 7 x 365 day basis t
Airport p=onnel. UMC able to enables UIMC personnel to attend to anti
track on a real — time basis the issues within a 4 — hour designated th
.Airport ATM via ATM Manager frame for the Airport ATM. Pendum AT
Pro database software & adjust for Services will handle any hardware issues ar
any issue that arise. file Airport ATM. ATM Manager Pro wo.
together with the Tandem Main Fr -
Computer & Salomon Accounting Software
to ensure prompt payment and report.
schedules to the Airport
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SECTION C. ADDITIONAL DATA
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C. Additional Data.
Each Proposershall fumish anyadditional data,exhibits,statements,drawings and photos
which Proposer deems essential to assure total understanding and evaluation of its proposal
by the City.
Answer: UMC will provide new I3vosun>r 5000CE ATMs and the retested
specifications are included below as well as a picture of the ATM below:
H•yosung SOORCE Stand-,lone AT1 C" Desigu�FiLishr$c I1,r�ensi0nS
• Dual Cassette with UL291 Heavy Sate • 70"Height xl7"Width x
• Wireless ATM telecommunications 34"Depth
• 3DES Compliant 2501bs-
• ADA Compliant with Braille pads Light Brown Color with
• Large 14.1"Color LCD Display dark brown accents
• Rugged Composite Material that resists • Steel Composite Chassis
wear&vandalism
• Lit ATM topper w/out advertising
• Identification of American State Bank-
UMC's sponsor FI and UMC
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SECTION D. PRICING
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LICENSEE'S PROPOSAL
A •'r� ;? ricihk.
-Piop 1
Year 1 Yenr Z Year 3 Xcar 4 Year 5
.i. All SIVJD 125 All SWD 1.30 All SWD 1-35 All SWD 1.35 All SWD 1.35
BC All SWD 1.25 All SWD 130 All SWD 1.45 All SWD 135 All SVJD 1.35
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NC If ATM dovx>299 IIATIvIdm>199 FATM goes>199 If ATM does>199 If ATM dm>l99
SWD All SWD SWD All SWD SWD All SW-D SWD All SWD SWD All SWD
1.25,otherwise S 0.00 1.30•othm-wise$0,00 135.othenvin S 0.00 I.35,othowlse S 0.00 1.35,otherwise S 0.00
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SWD=SIU'Cil&1geable Witb&aW3i
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