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HomeMy WebLinkAbout9/7/2005 - STAFF REPORTS (24) y Z V N * * VI <fFpIWI City Council Staff Report DATE: September 7, 2005 CONSENT CALENDAR SUBJECT: SYSTEM SUPPORT FOR POLICE DEPARTMENT COMPUTER AIDED DISPATCH AND RECORDS MANAGEMENT SYSTEM FROM: David H. Ready, City Manager BY: Information Services Division, Office of the City Manager SUMMARY The Police Department utilizes a sophisticated computer aided dispatch and records management system to process telephone calls from the public, dispatch police and fire units to calls, and to maintain records. This action provides software support and maintenance for this system. RECOMMENDATION: 1. Adopt Minute Order No. , approving the purchase of software support and maintenance for the Police Department's Computer Aided Dispatch and Records Management System with Tiburon, Incorporated for a one-year period (FY 2005/2006) in the amount of $79,159. 2. Authorize the City Manager to execute all necessary documents. STAFF ANALYSIS: The Police Department's computer aided dispatch (CAD) systems provide a responsive and reliable manner for tracking units and call-for-service status. The records management system (RMS) enables the Police Department to properly record, store, and retrieve department records. These systems were purchased and installed by Tiiburon, which is a California based company specializing in public safety solutions. Item No. 2 . " . City Council Staff Report September 7, 2005 -- Page 2 System Support for Computer Aided Dispatch and Records Management System Due to the critical nature of this application, adequate software maintenance and support is exceptionally important. For this reason, staff recommends that the City Council approve the purchase of software support services from Tiburon. The total cost for this support is $79,159 and includes periodic system review and analysis, new releases/upgrades, remote diagnostics, and 24/7 telephone support. FISCAL IMPACT: Funds have been budgeted in the current fiscal year budget for this purpose. Troy laff, Aosis � t City Manager David H. Ready, City Mager Attachments: Minute Order MINUTE ORDER NO. APPROVING THE PURCHASE OF SOFTWARE SUPPORT FOR THE POLICE DEPARTMENT'S COMPUTER AIDED DISPATCH AND RECORDS MANAGEMENT SYSTEM WITH TIBURON FOR A ONE- YEAR PERIOD (FY 2005/2006) IN THE AMOUNT OF $79,159. --------------- I HEREBY CERTIFY that this Minute Order, approving the purchase of software support and maintenance for the Police Department's Computer Aided Dispatch and Records Management System with Tiburon, Incorporated for a one-year period (FY 2005/2006) in the amount of $79,159., was adopted by the City Council of the City of Palm Springs, California, in a meeting thereof held on the 7th day of September, 2005. James Thompson, City Clerk