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12/3/2014 - STAFF REPORTS - 4.B.
4pPLMgpp A. .y U a V N IMIAlAO� CITY COUNCIL STAFF REPORT DATE: DECEMBER 3, 2014 UNFINISHED BUSINESS SUBJECT: UPDATE AND REVIEW OF VACATION RENTAL REGULATIONS FROM: David H. Ready, City Manager BY: Chief of Staff/City Clerk SUMMARY In March 2014, the City Council discussed and introduced Ordinance No. 1848, amending Chapter 5.25 of the Palm Springs Municipal Code regarding Vacation Rental Regulations. The City Council requested a six-month review and update. RECOMMENDATION: 1. Receive and file the Vacation Rental Update Report. 2. Direct Staff as appropriate. STAFF ANALYSIS: Ordinance No. 1848, amending regulations for vacation rentals, went into effect on May 2, 2014. At the time of adoption, the City Council requested a subsequent update and review of vacation rentals. In summary, the ordinance amended Chapter 5.25 of the Palm Springs Municipal Code as follows: 1. Minimum age of a renter changed from 18 to 25 years of age. 2. Every rental requires a written contract that must be maintained. 3. Local Contact Person is required to be physically located and capable of responding in-person at the vacation rental property within 45-minutes. ITEM NO. � City Council Staff Report December 3, 2014-- Page 2 Vacation Rental Update 4. Local Contact Person to endeavor to make telephone contact for the first hotline call within 15 minutes, and resolve the issue including placing a call-back to the hotline within 45 minutes. 5. A second complaint to the hotline, within a Rental Period, requires personal contact with the responsible party, at the site, by the local contact person. 6. The Property Watch List was added to the code. 7. Walk-in waste collection service is required. 8. The definition of a bedroom was added. 9. Advertising must include the Palm Springs ("PS") permit number. 10. The definition of amplified music/sound has been clarified. 11. Registration fee was increased to $200 per year. Since the amended regulations went into effect, City Staff has completed the following relating to the vacation rentals: A. Obtained the contract services of Vacation Rental Compliance to enhance enforcement activities such as monitoring unlicensed rental locations, review of "hotline" and "police" calls and advocacy work. In February 2014, the City had 1,374 properties registered. As of this report, compliance with registration requirements has improved and the City now has 1,516 registered vacation rentals. B. Verified all the addresses of the Local Contract Person to ensure they will respond at the location within 45-minutes. New registrations are verified at the time of registration. C. Verified with Palm Springs Disposal Services that each Vacation Rental has the required walk-in waste collection service. New registrations, as applicable, submit proof of walk-in service, and are subsequently verified and/or service is modified by Palm Springs Disposal Services on a periodic basis. D. Verified with City Building and/or County Assessor, the number of bedrooms in each vacation rental unit. Verification is now part of the registration process. If the City is unable to verify the number of bedrooms, a City Building Inspector inspects the property to ensure the number of bedrooms meets the criteria in the ordinance. 02 City Council Staff Report December 3, 2014 -- Page 3 Vacation Rental Update E. Vacation Rental Compliance routine) verifies advertising and the Palm Springs P Y 9 Permit Number. F. All vacation rentals were entered into the Police Dispatch system. City Staff provides the Police Department routine adds, deletes, and changes. G. All vacation rental owners/agents were mailed a letter outlining the changes along with a copy of the full ordinance. H. Each vacation rental was mailed two new laminated registration certificates to be posted at the property. The certificate contains the City approved maximum daytime and nighttime occupancy and other rules pertaining to the use of the property for the renters. I. A report has been created that lists all vacation rentals. The City has also added City Neighborhood Organization data, so that City Neighborhood Organizations can easily track vacation rentals in their specific demographic area. J. A weekly email subscription list was created to distribute all the hotline calls for the previous week. K. A monthly Vacation Rental Report was created that details all of the hotline calls, all the Police Department calls, and all administrative citations issued. An email subscription list was also developed, and the report is distributed monthly via email. L. As required by the Code, a Property Watch list criteria and procedure was developed and presented to and reviewed by the Palm Springs Neighborhood Involvement Committee work group. M. City Staff is scanning all hotline calls, police calls, and citations into the City's records management system by address. N. The City has recently created a six-month pilot program with Desert Security Services to respond to vacation rental disturbance calls received by the Police Department. Desert Security Services has a noise meter and body camera to record activity. The pilot program has a uniformed security officer to respond on Friday from 7:00 p.m. to 3:00 a.m., Saturday from 11:00 a.m. to 3:00 a.m., and Sunday from Noon to 8:00 p.m. O. One City Senior Code Enforcement Officer is on duty Friday and Saturday until 5:30 p.m. 03 City Council Staff Report December 3, 2014 -- Page 4 Vacation Rental Update Between July 1 and October 31, the City has placed six properties on the Vacation Rental Watchlist. Additionally, the City has suspended three vacation rental certificates for six-months. Between July 1 and October 31, the City has issued a total of 77 citations for vacation rentals as follows: 37 citations were issued by the City Enforcement Official to ownerslagents for non-response to the hotline and failure to register; 28 citations were issued by the Police Department to renters for noise/disturbance, and 12 pre-citations were issued by the Police Department to renters for noise/disturbance. FISCAL IMPACT: In fiscal year 2013-14 vacation rentals generated $4.1 million in Transient Occupancy Tax (TOT). In the first three months of fiscal year 2014-15 vacation rentals generated $851,403 in TOT taxes, a 31% increase compared to the first three months of the prior fiscal year. TOT taxes are unrestricted general fund taxes used to fund City services such as police, fire and other public safety services, parks, the public library and other City services. The increase in the vacation rental registration fee, to $200 per year, generates approximately $300,000 to off-set the estimated annual cost to the City for the regulatory program. ES THOMPSON DAVID H. READY hief of Staff/City Clerk City Manager Attachments: PSMC Chapter 5.25 Vacation Rentals Watchlist Procedures Public Testimony 04 VACATION RENTAL REPORT p ALMS.. ;OQ 4�y IJ u N r 'C�`nuan.a', p' R41 FOR� PALM SPRINGS MUNICIPAL CODE CHAPTER 5.25 05 Chapter 5.25 VACATION RENTALS Page 1 of 8 Palm Springs Municipal Code Up Previous Next Main Collapse Search Print No Frames Title 5 BUSINESS REGULATIONS Chapter 5.25 VACATION RENTALS 5.25.010 Title. This Chapter shall be referred to as the "Vacation Rental Ordinance." (Ord. 1848 § 2, 2014; Ord. 1748 § 1,2008) 5.25.020 Findings. The City Council finds and determines as follows: (a) The use of single- and multiple-family dwelling units for Vacation Rental lodging purposes provides alternate visitor serving lodging opportunities in the City; however, such uses in certain single-family neighborhoods may have effects that can best be addressed through an appropriate city regulatory program. (b) The establishment of a regulatory program for Vacation Rental lodging will provide an administrative procedure to preserve existing visitor serving opportunities and increase and enhance public access to areas of the City and other visitor destinations. (c) The purpose of this Chapter is to establish regulations for such use of residential property thereby enabling the City to preserve the public health, safety, and welfare. (d) This Chapter is not intended to regulate hotels, motels, inns,time-share units,or non-vacation type rental arrangements including, but not limited to, lodging houses, rooming houses, convalescent homes, rest homes, halfway homes, or rehabilitation homes. (Ord. 1848 § 2,2014; Ord. 1748 § 1,2008) 5.25.030 Definitions. For purposes of this Chapter,the following words and phrases shall have the meaning respectively ascribed to them by this Section: "Applicant" means the Owner or in the event the Vacation Rental unit is covered by an exclusive listing arrangement, the agent or representative of the Owner. "Bedroom"means an area of a Vacation Rental normally occupied and being heated or cooled by any equipment for human habitation, which is 100 square feet and greater in size, consists of four walls to the ceiling, at least one of which is located along an exterior wall with a window, and contains a built-in closet. "Exclusive listing arrangement" means a written agreement between an Owner and an agent or representative where the agent or representative has the sole and exclusive right to rent or lease a Vacation Rental unit to any person and the Owner is prohibited from renting or leasing the Vacation Rental unit except through the Owner's agent or representative. "Good cause" for the purposes of denial, suspension, revocation, imposition of conditions, placement on or removal from the Property Watch List, renewal, and reinstatement of a Vacation Rental Registration Certificate, means(1)the Applicant,Owner,the Owner's Agent, or the Local Contact Person has failed to comply with any of the terms, conditions, or provisions of this Chapter or any relevant provision of this Code, State law, or any rule or regulation promulgated thereunder; (2)the Applicant, Owner, Owner's Agent, or Local Contact Person has failed to comply with any special conditions that were placed upon the Vacation Rental Registration Certificate by the City Manager; or(3)the Vacation Rental has been operated in a manner that adversely affects the public health or welfare or the safety of the immediate neighborhood in which the Vacation Rental is located. "Good Neighbor Brochure" means a document prepared by the City Manager in consultation with the 06 http://www.gcode.us/codes/paimsprings/view.phpAopic=5-5_25&showAll=1&frames=on 11/26/2014 Chapter 5.25 VACATION RENTALS Page 2 of 8 office of neighborhood involvement and representatives of Owners that summarizes general rules of conduct, consideration, and respect, including without limitation provisions of the Palm Springs Municipal Code applicable to or expected of residents of the City. "Hotline"means the telephonic service operated by or for the City for the purpose of receiving complaints regarding the operation of any Vacation Rental and the forwarding of such complaints to the appropriate Local Contact Person. "Local contact person"means a local property manager, Owner or agent of the Owner,who is available twenty-four hours per day, seven days per week for the purpose of responding in-person within forty-five minutes to complaints regarding the condition, operation, or conduct of occupants ofthe Vacation Rental,or any agent of the Owner authorized by the Owner to take remedial action and who responds to any violation of this code. "Owner"means the person(s) or entity(ies)that hold(s) legal and/or equitable title to a Vacation Rental. "Property"means a residential legal lot of record on which a Vacation Rental is located. "Property Watch List" means one or more Vacation Rentals the City Manager has identified on the basis of good cause as properties that warrant a higher level of oversight, scrutiny, review, or monitoring. "Rental Term"means the period of time a Responsible Person rents or leases a Vacation Rental. "Responsible Person" means an occupant of a Vacation Rental who is at least twenty-five (25)years of age and who shall be legally responsible for compliance of all occupants of the unit and/or their guests with all provisions of this Chapter and/or this code. "Vacation Rental"means one or more residential dwellings, including either a single-family detached or multiple-family attached unit, or any portion of such a dwelling,rented for occupancy for dwelling, lodging, or sleeping purposes for a period of twenty-eight consecutive days or less, other than ongoing month-to-month tenancy granted to the same renter for the same unit, occupancy on a time-share basis,or a condominium hotel as defined in Ordinance No. 1521 as such ordinance may be amended from time to time. "Vacation Rental Registration Certificate"or"Registration Certificate" means an annual registration submitted to the City pursuant to this Chapter. (Ord. 1848 § 2, 2014; Ord. 1748 § 1, 2008) 5 25.040 Registration Certificate Required. (a) No Owner of a Vacation Rental shall rent that unit for a period of twenty-eight consecutive days or less without a valid Vacation Rental Registration Certificate for a Vacation Rental pursuant to this Chapter for that unit. (b) The current Registration Certificate number issued by the City shall be displayed in a clear and legible manner on all advertising related to each Vacation Rental, including without limitation,web based advertising, print media, and television. (Ord. 1848 § 2, 2014; Ord. 1748 § 1, 2008) 5.25.1)50 Agency. (a) An Owner may retain an agent or a representative to comply with the requirements of this Chapter, including,without limitation,the filing of a complete Vacation Rental registration,the management of the Vacation Rental unit or units, and the compliance with the requirements of this Chapter. Except as provided in Subsection(b) of this Section and notwithstanding any agency relationships between an Owner and an agent or representative,the Owner of the Vacation Rental unit or units shall remain responsible for compliance with the provisions of this Chapter and the failure of an agent to comply with this Chapter shall not relieve the Owner of the Owner's obligations under the provisions of this Chapter. (b) In the event an Owner enters into an exclusive listing arrangement, the Vacation Rental registration certificate may be secured, and the transient occupancy registration certificate requirements provided in this Chapter may be performed, by the agent or representative and not by the Owner. In addition, in the event an 07 http://www.gcode.us/codes/paimsprings/view.php?topic=5-5_25&showAll=1&frames=on 11/26/2014 Chapter 5.25 VACATION RENTALS Page 3 of 8 Owner enters into an exclusive listing arrangement,the Owner will not be required to secure a separate business license for the business of operating a Vacation Rental.(Ord. 1848 § 2, 2014;Ord. 1748 § 1,2008) 5.25.060 Vacation Rental Registration Requirements. (a) Prior to use of a property as a Vacation Rental, the applicant shall register the property as a Vacation Rental with the City annually on a registration form furnished by or acceptable to the City Manager and signed by the applicant under penalty of perjury. Each application shall contain the following information: (1) The name, address, and telephone number of the Owner of the unit for which the Vacation Rental registration certificate is to be issued. (2) The name, address, and telephone number of the agent, if any, of the Owner of the unit. (3) The name, address, and twenty-four-hour telephone number of the local contact person and verification that the Local Contact Person can respond in-person to the site of the Vacation Rental within forty-five(45)minutes. (4) The address of the residential property proposed to be used as a Vacation Rental. (5) The number of bedrooms and the applicable overnight and daytime occupancy limit of the unit consistent with the provisions of Section 5.25.070(b). (6) Evidence of a valid business license issued by the City for the separate business of operating Vacation Rentals or submission of a certificate that Owner is exempt or otherwise not covered by the City's Business Tax Ordinance (Division II, Title 3 of the Palm Springs Municipal Code)for such activity. (7) Evidence of a valid transient occupancy registration certificate issued by the City for the Vacation Rental unit. (8) Acknowledgement of receipt and inspection of a copy of all regulations pertaining to the operation of a Vacation Rental. (9) Such other information as the City Manager deems reasonably necessary to administer this Chapter. (b) The registration of a Vacation Rental shall be accompanied by a fee established by resolution of the City Council, provided, however,the fee shall be no greater than necessary to defer the cost incurred by the City in administering the provisions of this Section. (c) A Vacation Rental registration certificate may be denied if a registration certificate for the same unit and issued to the same Owner has previously been revoked pursuant to Section 5.25.090. The denial of a registration certificate for any reason may be appealed in accordance with to the provisions of Chapter 2.50 of the Municipal Code. (d) Upon change of property Ownership, agent, or other material facts set forth in the annual registration, a new registration for a Vacation Rental shall be required to continue operation of the Vacation Rental and within fourteen days of said change the Owner or his or her agent shall submit the required registration and fee. (Ord. 1848 § 2, 2014; Ord. 1748 § 1,2008) 5.25.070 Op erational req uirements and standard conditions. _ (a) The Owner shall use reasonably prudent business practices to ensure that the Vacation Rental unit complies with all applicable codes regarding fire, building and safety,health and safety, and all other relevant laws. (b) The Owner shall limit overnight occupancy of the Vacation Rental unit to a specific number of occupants, with the maximum number of overnight occupants as two persons within each Vacation Rental unit plus an amount that will not exceed two persons per bedroom within each Vacation Rental unit. The number of bedrooms in a Vacation Rental shall be verified by staff using County Assessor and/or City Building records, prior to the issuance of a certificate. The Owner shall also limit the total daytime occupancy of the Vacation 08 http://www.gcode.us/codes/palmsprings/view.php?topic=5-5_25&showAl1=1&frames=on 11/26/2014 Chapter 5.25 VACATION RENTALS Page 4 of 8 Rental unit to a specific number of occupants not to exceed an amount determined by adding the total overnight occupants to a number equal to fifty percent of the overnight occupants; except that two daytime occupants shall be permitted in a studio unit or such other unit that does not contain a separate bedroom. The following chart is provided as an example of how this Section would be applied to specific situations: 09 http://www.gcode.us/codes/palmsprings/view.php?topic=5-5_25&showAll=1&frames=on 11/26/2014 Chapter 5.25 VACATION RENTALS Page 5 of 8 Number of Total of Overnight Additional Daytime Total Daytime Occupants Bedrooms Occupants Occupants 0 2 2 4 1 4 2 6 2 6 3 9 3 8 4 12 4 10 5 15 5 12 6 18 6 14 7 21 7 16 8 24 (c) During the Rental Term each Vacation Rental unit is rented,the Owner, his or her agent, and/or the local contact person designated by the Owner, shall be available twenty-four hours per day, seven days per week for the purpose of(1)responding by telephone within fifteen (15)minutes of complaints from or through the Hotline and(2)responding in-person within forty-five(45)minutes to any additional or successive complaints regarding the condition, operation, or conduct of occupants of the Vacation Rental. (d) The Owner shall use reasonably prudent business practices to ensure that the occupants and/or guests of the Vacation Rental unit do not create unreasonable noise disturbances, engage in disorderly conduct,or violate provisions of the Municipal Code or any state law. (e) Notwithstanding the provisions of Section 11.74.043, any radio receiver, musical instrument, phonograph, loudspeaker, sound amplifier, or any machine or device for the producing or reproducing of any sound shall be conducted within a fully enclosed Vacation Rental unit and shall not be audible at the property line of the Vacation Rental. (f) Prior to occupancy pursuant to each separate occasion of rental of a Vacation Rental,the Owner or the Owner's agent or representative shall enter into a written rental agreement with a Responsible Person where (1) the Responsible Person will provide the Responsible Person's name, age, address, and a copy of a government issued identification; (2)establishes and sets out the terms and conditions of the rental agreement, including without limitation occupancy limits,noise prohibitions,and vehicle parking requirements; (3)requires the Responsible Person to acknowledge and agree that he or she is legally responsible for compliance of all occupants of the Vacation Rental or their guests with all provisions of this Chapter and/or the Municipal Code; (4)the Owner or the Owner's Agent provides a copy of the"Good Neighbor Brochure"to the Responsible Person; and(5)the Responsible Person provides a list of all guests by name;and(6)the Responsible Person provides a list of all guests' vehicles, including license plate numbers. Each rental agreement shall be maintained by the Owner or the Owner's Agent for a minimum of four(4)years and shall be readily available for inspection upon request of the City Manager. (g) The Owner,or his or her agent, shall, upon notification that the responsible person, including any occupant and/or guest of the Vacation Rental unit, has created unreasonable noise or disturbances, engaged in disorderly conduct, or committed violations of provisions of the Municipal Code or any state law, shall promptly respond in a timely and appropriate manner to prevent a recurrence of such conduct by those occupants or guests. For the purpose of this Subsection and Subsection(h) below,the phrase"in a timely and appropriate manner" shall mean each of the following three components: 10 http://www.gcode.us/codes/palmsprings/view.php?topic=5-5_25&showAll=1&frames=on 11/26/2014 Chapter 5.25 VACATION RENTALS Page 6 of 8 i. the use of reasonably prudent business practices to contact the Responsible Person within fifteen (15)minutes by telephone for a first incident reported from the Hotline; ii. in-person contact within forty-five(45)minutes for a first call from the Hotline if contact with the Responsible Person is not made by telephone and for each subsequent or successive incident during a Rental Term; iii. report back to the Hotline of the disposition and handling of the reported incident within forty-five minutes of each call from the Hotline. (h) Failure of the Owner or his or her agent to respond to calls or complaints regarding the condition, operation, or conduct of occupants of the Vacation Rental in a timely and appropriate manner shall be grounds for imposition of penalties as set forth in this Chapter. It is not intended that an Owner, agent, or local contact person act as a peace officer or place himself or herself in an at-risk situation. (i) Trash and refuse shall not be left stored within public view, except in proper containers for the purpose of collection by the collectors and between the hours of five a.m. and eight p.m. on scheduled trash collection days. The Owner of the Vacation Rental unit shall use reasonably prudent business practices to ensure compliance with all the provisions of Chapter 6.04 of the Municipal Code(Waste Disposal and Diversion), and shall provide "walk-in service"or as may otherwise be approved by the City Manager. Q) The Owner of the Vacation Rental unit shall post a copy of the Registration Certificate and a copy of the conditions set forth in this Section in a conspicuous place within the unit. (k) The Owner shall provide each occupant of a Vacation Rental with the following information prior to occupancy of the unit and/or post such information in a conspicuous place within the unit: (1) The name of the managing agency, agent, rental manager, local contact person, or Owner of the unit, and a telephone number at which that party may be reached on a twenty-four-hour basis; (2) The maximum number of overnight occupants and the maximum number of daytime occupants permitted to stay in the unit; (3) The trash pick-up day and applicable rules and regulations pertaining to leaving or storing trash or refuse on the exterior of the property; (4) Notification that the amplification of music outside of the dwelling unit or otherwise audible at the property line is a violation of this Chapter; (5) Notification that the occupant may be cited or fined by the City and/or immediately evicted by the Owner pursuant to state law, in addition to any other remedies available at law, for creating a disturbance or for violating other provisions of this Chapter; (6) Notification that failure to conform to the occupancy requirements of the Vacation Rental unit is a violation of this Chapter; (7) A copy of this Chapter of the Palm Springs Municipal Code, as may be amended from time to time. (1) The use of a Vacation Rental unit shall not violate any applicable conditions, covenants, or other restrictions on real property. (m) The Owner shall comply with all provisions of Chapter 3.24 of the Municipal Code concerning transient occupancy taxes, including, but not limited to, submission of a monthly return in accordance with Section 3.24.080. The monthly return shall be filed each month regardless of whether the Vacation Rental unit was rented or not during each such month. (n) The City Manager shall have the authority to impose additional standard conditions, applicable to all Vacation Rental units, as necessary,to achieve the objectives of this Chapter. A list of all such additional standard conditions shall be maintained and on file in the office of the City Clerk and such offices as the City t http://www.gcode.us/codes/palmsprings/view.php9topic=5-5_25&showAll=1&frames=on 11/26/2014 Chapter 5.25 VACATION RENTALS Page 7 of 8 Manager designates. (o) Notwithstanding the provisions of Subsection(n) above, upon a determination of good cause, the City Manager may impose additional or special standards or requirements for(1)the determination or placement of properties on the Property Watch List; (2)placement or imposition of special conditions or performance standards for Owners, Owner's Agents, Local Contact Persons, and their affected Vacation Rentals on the Property Watch List; and(3)and removal of a Vacation Rental from the Property Watch List. (p) The standard conditions may be modified by the City Manager upon request of the Owner or his or her agent based on site-specific circumstances for the pur- pose of allowing reasonable accommodation of a Vacation Rental. All requests must be in writing and shall identify how the strict application of the standard conditions creates an unreasonable hardship to a property such that, if the requirement is not modified, reasonable use of the property for a Vacation Rental would not be allowed. Any hardships identified must relate to physical constraints to the subject site and shall not be self- induced or economic. Any modifications of to the standard conditions shall not further exacerbate an already existing problem. (q) The City Manager shall have the authority to establish administrative rules and regulations consistent with the provisions of this Chapter for the purpose of interpreting, clarifying, carrying out, furthering, and enforcing the requirements and the provisions of this Chapter. A copy of such administrative rules and regulations shall be on file in the Office of the City Clerk. (Ord. 1848 § 2, 2014; Ord. 1748 § 1, 2008) 5.25.080 Audit. Each Owner and agent or representative of any Owner shall provide access to each Vacation Rental and any records related to the use and occupancy of the Vacation Rental to the City Manager at any time during normal business hours, for the purpose of inspection or audit to determine that the objectives and conditions of this Chapter are being fulfilled. (Ord. 1848 § 2,2014; Ord. 1748 § 1, 2008) 5.25.090 Violations. (a) Any person who uses, or allows the use of, residential property in violation of the provisions in this Chapter is guilty of a misdemeanor for each day in which such residential property is used,or allowed to be used, in violation of this Chapter. Violations are punishable pursuant to Sections 1.01.140 and 1.01.150 and the administrative citation provisions of Chapter 1.06 of the Municipal Code, except that the fine for a first violation shall be two hundred fifty dollars and each subsequent violation shall be five hundred dollars. (b) Notwithstanding the provisions of Chapter 1.06, any citation or pre-citation or courtesy notice issued for violations specified in this Section may provide for a reasonable compliance date or time of less than fifteen calendar days but at least thirty minutes from the date or the time the citation or pre-citation notice is given if, due to the nature of the violation, a shorter compliance period is necessary or appropriate, as determined in the reasonable judgment of the city official issuing the citation or notice. (c) Upon the fourth or subsequent violation in any twenty-four month period,the City Manager may suspend or revoke the Vacation Rental registration certificate for a Vacation Rental unit. The appeal and hearing provisions of Chapter 1.06 shall apply to any revocation or suspension of a permit. (d) Any person who fails to timely register a Vacation Rental or pay any fee or charge provided in this Chapter within the time required, shall pay a penalty in the amounts established by the City Council by resolution. Such penalty may also include interest from the date on which the fee or charge became due and payable to the City until the date of payment. (e) The remedies provided for in this Section are in addition to, and not in lieu of, all other legal remedies, criminal or civil,which may be pursued by the City to address any violation of this code or other public nuisance. (Ord. 1848 § 2,2014;Ord. 1748 § 1,2008) i2 http://www.gcode.us/codes/palmsprings/view.php?topic=5-5_25&showAll=1&frames=on 11/26/2014 Chapter 5.25 VACATION RENTALS Page 8 of 8 5 25.100 Requirements not exclusive. The requirements of this Chapter shall be in addition to any license, permit, or fee required under any other provision of this Code. The issuance of any permit pursuant to this Chapter shall not relieve any person of the obligation to comply with all other provisions of this Code pertaining to the use and occupancy of Vacation Rental or the property on which it is located. (Ord. 1848 § 2,2014; Ord. 1748 § 1, 2008) 13 http://www.gcode.us/codes/palmsprings/view.php?topic=5-5_25&showAll=1&frames=on 11/26/2014 VACATION RENTAL REPORT ALM So A. i� a v w < FORN\ WATCHLIST PROCEDURES 14 City of Palm Springs VACATION RENTAL ADMINISTRATIVE REGULATIONS �4hronM� Subject: Property Watch List I. Purpose To establish criteria and a procedure to implement Palm Springs Municipal Code Section 5.25.070(o) pertaining to Vacation Rental Property Watch List. II. Application Palm Springs Municipal Code Section 5.25.070(o) authorizes the City Manager to impose additional or special standards or requirements for (1) the determination or placement of properties on the Property Watch List; (2) placement or imposition of special conditions or performance standards for Owners, Owner's Agents, Local Contact Persons, and their affected Vacation Rentals on the Property Watch List; and (3) the removal of a Vacation Rental from the Property Watch List. This procedure applies to all Vacation Rental properties operating in the City of Palm Springs, and all City employees, and/or City contractors, that administer the Vacation Rental program and/or Vacation Rental regulations. III. Procedure A. Placement on the Property Watch List. The City Manager has determined that 'good cause' is as follows to place a property of the Vacation Rental Property Watch List. 1. Two or more failure to respond to notification from the Vacation Rental Hotline by the Local Contract Person in any given one-year period; or 2. Excessive bona fide calls by the public to the Vacation Rental Hotline as determined by Vacation Rental Compliance; or 3. Excessive bona fide calls by the public to the Palm Springs Police Department as determined by the City's Vacation Rental Compliance officer or contractor; or 4. Two or more Administrative Citations issued by the Police Department to a responsible person or occupant, for noise, and/or over occupancy, and/or other violation of a vacation rental or other regulations; or - 1 - 15 5. Two or more Administrative Citations issued by an Enforcement Official for violation of Chapter 5.25 of the Palm Springs Municipal Code. Any Vacation Rental that meets one or moe of the 'good cause' standards shall be placed on the Vacation Rental Property Watch List. Upon placement on the Vacation Rental Property Watch List, the Vacation Rental Enforcement Official shall notify the Owner AND the Owners Agent, if applicable, of placement of the Vacation Rental on the Property Watch List. The Notice shall include any additional Special Conditions and/or Requirements as determined by the City Manager pursuant to Section III(B). Additionally, the Enforcement Official shall notify the Hotline, the Police Department and Vacation Rental Compliance, the placement of the Vacation Rental on the Property Watch List. B. Special Conditions and/or Requirements. Upon placement on the Property Watch List the following special conditions apply. 1. In addition to contacting the Local Contract Person, the Hotline shall immediately notify the Palm Springs Police Department of any call to the Hotline for a Vacation Rental on the Property Watch List. 2. The Palm Springs Police Department is authorized and shall issue an Administrative Citation or a Notice to Appear for any violation observed. No Pre-Citation Notice shall be required or issued for a violation of a provision. 3. Any other special conditions determined by the City Manager as reasonable for the specific circumstances, including but not limited to: a. Temporary increase in the minimum age required of the Responsible Person. b. Impose a requirement that the Owner or Owner's Agent, if applicable, "meet and greet" the Responsible Person at the Vacation Rental Unit prior to occupancy. G. Temporary reduction of the daytime and/or nighttime occupancy of the Vacation Rental Unit. d. Require the Owner or the Owners Agent, if applicable, to notify the - City 72-hours in advance of each occupancy and shall submit the following information: Date(s) of the Rental Term, Responsible person's name, age, contact telephone number, list of all guests and vehicles. - 2 - 6 C. Removal from the Property Watch List. Vacation rental properties shall be removed from the Property Watch List after 60-days with no further incidents as contained in Section III(A) above. The Enforcement Official shall notify the Owner or the Owners Agent, if applicable, the Vacation Rental Hotline, the Police Department and Vacation Rental Compliance, of the removal of a Vacation Rental from the Property Watch List. IV. Effective Date This procedure shall be effective immediately. (REV. 011/2014) APPROVED: AS TO FORM: DAVID H. READY DOUGLA C. HOLLAND City Manager City Attorney 17 - 3 - VACATION RENTAL REPORT ©�FALM$. iy c V N •C��'Man•a`'gyp' 4l1 FOR PUBLIC TESTIMONY 18 Cindy Berardi From: Colleen Clark <colleen.clark@rogers.com> Sent: Tuesday, November 25, 2014 5:45 PM 2014 NOY 25 PM 6: 02 To: CityClerk Subject: Vacation home rentals JA�CITY GlEnr� � Attachments: PS Home rentals Nov 25.docx; ATT126118.htm November 25, 2014 To: Jay Thompson City Clerk, Palm Springs Subject: Vacation Rental Ordinance Dear Jay We recently bought a house in the Twin Palms neighbourhood of Palm Springs in Dec 2012. We absolutely fell in love with the neighbourhood, and region. We purchased the house with the intent to retire part-time in the near future, and in the meantime rent it out with Vacation Palm Springs (VPS), with minimum rentals of 3 days at a time. We have had extreme success in rentals with our home, as at this time we are unable to handle the costs of monthly expenses, the renovations, without the help of the rental income. This was the sole reason we purchased in this area, due to its rental availability. We have spent 100,000.00 in the last year in solar panels, pool and deck renovation, replacement of pool pump, heater, new roof, HE A/C and Furnace. We would not have been able to spend this money unless we had rental income. We also plan for future renovation and improvements, but only if we are able to have rental income. In the last year we have only had one complaint from a neighbour in relation to loud noise, and this was due to a family with 3 young boys playing and laughing in the pool, which was extremely upsetting to be told to quiet their children from enjoying the beautiful outdoor activities, while we have experienced that neighbours grandchildren playing in their pool and would never think of calling and reporting their grandchildren's noise. We have been upgrading and renovating the house as we can afford it, supporting local business, which brings home values up in the area, but could only do this with the help of rental income. We hope to retire within the next few years and stay 6 months/yr in Palm springs. Many families have rented the house and appreciated its mid-century modern style, and come to support the many activities Palm Springs has to offer. These families spend a lot of money supporting the local businesses, restaurants, grocery stores etc. We became aware that council may have a vocal group petitioning, suggesting changing the ordinance of Vacation home rentals be changed to only monthly rentals. If this happened, I have to regrettably state that we among the many homes that receive rental income would sadly not be able to support keeping their homes, and would be forced to sell. This would cause a huge glut of homes on the market bringing home values sadly lower. I would suggest there a few homes that are rented out by owner, and do not have the immediate response and convenience of having a company responding to the complaints of noise, and therefore frustrating a few home owners. I agree that these homes need to have surveillance and if they do not have a responsible person 19 1 available to respond to noise complaints as we do with reputable companies as VPS, they should not have the privilege of renting out their home. It is a problem of a few homes, that should not ruin it for the majority. We sincerely hope that the council considers this wisely, as we and others would not be able to afford this house without the rental income. We are committed to be responsible home owners in Palm Springs, and the Twin Palms Neighbourhood. With Thanks Colleen Clark and Dr. David Ross 20 2 Cindy Berardi From: gary@garylarson.net Sent: Tuesday, November 25, 2014 5:54 PM 2014 NOV 25 PM 6: 02 To: CityClerk Subject: Attention:Jay Thompson regarding:Include with Stafflotsporflo +Jac tionvental ordinance please CITY GLI Rn Dear Council, My name is Gary Larson and I am the owner of four properties in Palm Springs. Of them, one is my second home and two are listed for rental with Vacation Palm Springs. Each of these properties was a foreclosure requiring sizeable investments to make them acceptable for my personal use or as vacation rentals. Because vacation rentals must compete with four star hotels in terms of amenities and quality standards, my properties were remodeled to the nines—above and beyond the improvements one may typically see made to a formerly foreclosed property. I am familiar with the current vacation rental ordinances and support them. This is the case because the current ordinance targets the behavior of vacation renters, but not their pocket books or retirement status. It is one thing to legislate against obnoxious behavior (loud partying, raucous pool gatherings, drug use and so on) as the current ordinance does, despite criticism of its enforcement. I believe the current ordinance is sufficient, perhaps needing greater enforcement. It does not, however, need more "teeth"to make it somehow more effective at curtailing late night revelry. The proposal to assign time-restrictions to vacation rentals (e.g. 30 day minimums) does not target obnoxious behavior; it simply targets a wide swath of potential visitors to Palm Springs telling them they're not welcome in our city unless they have time and funds to stay for a month. It screens out both good and bad potential vacation renters and leaves us with a situation of excess supply (of properties) and highly limited demand (only those coming for a month or more). How many people do you know, - aside from retirees -that might have a full month to commit to their Palm Springs get-away? Enriching the current ordinance with a restrictive time allowance for vacation renters is tantamount to cancelling the planned Palm Springs vacations of many, redirecting others to neighboring desert cities with less onerous ordinances, forcing still more to choose hotels over vacation rentals (if they can afford them) and will, generally, have a depressive impact on the local economy. More importantly, it will likely force many homeowners like me to re-think our ownership of these luxe houses and condominiums due to a major loss of income via agencies such as Vacation Palm Springs. The knock-on effect for firms such as VPS will be lost jobs as their revenue from short-term rentals is suddenly eliminated. Finally, I have read the inflammatory opinions of anti-vacation rental "advocates" like David Carden Jr. and his Organization "Protect our neighborhoods". Relying on hysteria and hearsay rather than real data or economic concern for the community as a whole, Mr. Carden makes no compelling arguments for even tighter vacation rental ordinances. Instead, he invokes language like "protect" as if to imply somehow that vacation rentals are attacking our city neighborhoods. His is not a true 'community organization' because it excludes any consideration to the many lives that will be adversely impacted should Palm Springs legislate-away a vibrant component of our tourism-based economy. t � 1 Please consider the benefits of greater enforcement of existing guidelines and a continued focus on bad behavior by certain vacation renters. Do not give way to the notion that only those with the time and money to commit a month to a vacation rental are welcome in Palm Springs. Many thanks for hearing my viewpoint. Gary K. Larson 149 S. Avenida Elenora Palm Springs, CA 92262 Gary K. Larson CELL: +1 310 8800594 FAX: +1 480 772 4154 22 2 Cindy Berardi L, From: Leo Wolinsky <leo.wolinsky@gmail.com> 20�y Sent: Monday, November 24, 2014 5:13 PM NOY 24 PM 6: 30 To: Jay Thompson; CityClerk Cc: Lee Wolinsky 3A' "� 7 t CITY Subject: Vacation home rental policy CLEF; Hello, My name is Leo Wolinsky and I am writing to express my support for the new regulations designed to place reasonable conditions on vacation rentals. My wife and I have owned our home at 867 N. Fair Circle for nine years and have had it available for occasional rentals since that time. We didn't buy it as an investment but as a way of experiencing the wonders of Palm Springs with the possibility that we might retire there full time at some point. The ability to rent out our home when we're not using it has made this dream possible. In fact, every dime of income we've generated from the rentals has been pumped back into the house to improve it and make it a real asset for the community. We understand the concerns of some homeowners and support reasonable regulations to assure they can live in peace and quiet. But a complete ban ban on rentals would be bad for the community. We rented a home on Rose Avenue before we decided to buy. It was that experience that made us want to go ahead with the purchase. If we had been unable to rent, I don't think we would have done so. We already limit rentals to no more than 4 persons. We also charge a high rent because of the great condition and high- end amenities that our home provides. The result is we attract renters who have money to spend but don't want the hotel experience. They spend a great deal while in town, supporting local merchants and allowing the town to prosper. Most home owners who rent their homes are responsible and willing to work with the city. Please don't give in to the small minority who have their piece of heaven but want to deprive others of the same experience. I am happy to answer any questions and can be reached at this email or by phone at 323-654-0994. Thank you for your consideration. Leo and Lee Wolinsky 867 N. Fair Circle Palm Springs, Ca. 92262 23 Jay Thompson - From: Leo Wolinsky <leo.wolinsky@gmail.com> Sent: Monday, November 24, 2014 5:13 PM 2014 NOV 24 PM 7: SO To: Jay Thompson; CityClerk Cc: Lee Wolinsky JA.CITY CLEr Subject: Vacation home rental policy Hello, My name is Leo Wolinsky and I am writing to express my support for the new regulations designed to place reasonable conditions on vacation rentals. My wife and I have owned our home at 867 N. Fair Circle for nine years and have had it available for occasional rentals since that time. We didn't buy it as an investment but as a way of experiencing the wonders of Palm Springs with the possibility that we might retire there full time at some point. The ability to rent out our home when we're not using it has made this dream possible. In fact, every dime of income we've generated from the rentals has been pumped back into the house to improve it and make it a real asset for the community. We understand the concerns of some homeowners and support reasonable regulations to assure they can live in peace and quiet. But a complete ban ban on rentals would be bad for the community. We rented a home on Rose Avenue before we decided to buy. It was that experience that made us want to go ahead with the purchase. If we had been unable to rent, I don't think we would have done so. We already limit rentals to no more than 4 persons. We also charge a high rent because of the great condition and high- end amenities that our home provides. The result is we attract renters who have money to spend but don't want the hotel experience. They spend a great deal while in town, supporting local merchants and allowing the town to prosper. Most home owners who rent their homes are responsible and willing to work with the city. Please don't give in to the small minority who have their piece of heaven but want to deprive others of the same experience. I am happy to answer any questions and can be reached at this email or by phone at 323-654-0994. Thank you for your consideration. Leo and Lee Wolinsky 867 N. Fair Circle Palm Springs, Ca. 92262 1 24 2014 NOV 24 PM 7: SO JAB _5 it November 24,2014 CITY CLERK Palm Springs City Council Palm Springs,CA Honorable Mayor and City Council: We have been informed that you will be meeting on December 3,2014 to discuss further restricting the short-term rentals within Palm Springs.We are unable to attend the meeting but would ask that this letter be entered into the public hearing record. Having traveled to Palm Springs on many occasions and having stayed in short-term rentals in the City, we decided early this year to invest in the area. Due to your current ordinance regulating such rentals, we knew that Palm Springs was one of the most restrictive of the surrounding cities. In fact,we seriously considered buying in Palm Desert or Rancho Mirage,to avoid such requirements;however,after careful review of your regulations,we found them relatively fair to all parties. In August we purchased a home on Monterey for nearly%of a million dollars.After buying the home we spent several days in town furnishing the house and,in various ways,contributing significantly to the local economy. In addition to renting the home we plan to spend a couple of months of each year in it and, hopefully,at some point in our lives move to Palm Springs.Clearly with these visits and those of our guests, the City will not only benefit from the Transient Occupancy Tax, but all of the other spending associated with a vacation destination.Obviously, should the City further restrict short-term rentals,these revenues will shift to all of your surrounding cities from Palm Desert to La Quinta;our guess is their governing bodies and staff would much appreciate the windfall. In summary,the short-term rental of the home is essential to our finances and was the basis for our being approved for a mortgage.The elimination of this income would create a hardship on our families and result in our being forced to sell the home,or possibly lose it to foreclosure.We are asking the Council take no further action to restrict such rentals and, if anything, look at ways to further encourage visitors to enjoy all that Palm Springs has to offer. Robert Norman David Bates 14776 Surrey Junction Lane Sutter Creek,CA 95685 (209)296-4917 25 Jay Thompson From: Chris Lim <chris.lim72@gmail.com> Sent: Monday, November 24, 2014 5:51 PM 7014 Nov 24 Pfi 7 5' To: Jay Thompson Subject: Fwd:Vacation Rental Ordinance JAI T is 6TY 6LERA Dear Jay- I am writing this email to express my concern for the vacation rental ordinance for the City of Palm Springs. I hope you will support this because it have help bring revenue to the City of Palm Springs and also tourist to the city and local business have increase the revenue from outside visitors. This is a win-win situation for the City of Palm Springs, business owners and the homeowners renting out their home as a vacation rental. If you stop the support of this ordinance then the City of Palm Springs will lost the revenue income and also the business lost revenue. I am very supportive of the vacation rental ordinance. Please support and let vacation rental ordinance continue so the City of Palm Springs and local businesses will increase their revenue and it's a win-win situation. In every states, cities we do need the tourist to help lift the economy and they come to spend their $$ in our town. Thanks, Chris 510-504-0468 r us Jay Thompson From: Chris Michalik <chrism86@gmail.com> L Sent: Tuesday, November 25, 2014 8:52 AM 2014 NOY P5 AM 113' To: Jay Thompson Subject: Include with Staff Report on Vacation Rental Ordinance jA, S 1 hi;, Attachments: PS Letter 11-24-14.pdf CITY GLEE Dear Mr. Thompson, Please find attached a letter with input regarding the Staff Report on Vacation Rental Ordinance. Please let me know if there are any further questions. Best regards, -Chris Michalik w7 November 24, 2014 2014 NOY 25 AM If- 3+; Christopher Michalik and David Lee JA. S 7r; 862 E. Garden Road CITY CftG ,r Palm Springs,CA 92262 (415)254-3056 Palm Springs City Council 3200 E.Tahquitz Canyon Way Palm Springs,California 92262 Subject: include with Staff Report on Vacation Rental Ordinance Dear Palm Springs City Council, I am writing to express my strong opposition to a potential ban on vacation rentals in the City of Palm Springs. I come to this topic as both a former renter of vacation homes,having rented multiple times in the area,and as a recent buyer. We purchased a home in Palm Springs this past August after visiting the city on a number of different occasions,(New Year's Eve,Coachella music festival,etc.). We enjoyed the balance that the city offered as a place with strong neighborhoods,distinctive architecture, and the diversity and activity of a vacation destination. After our visits,we decided to buy a home in Palm Springs. The city won us over that much. We envision ourselves retiring at our house when that time comes. There is no doubt that we will take care of our home and contribute to a clean and vibrant neighborhood. For now, we plan to visit as often as possible,and offer our home as a vacation rental to other discerning visitors like ourselves. If the city decides to pursue an ordinance of no vacation rentals, I fear for the impact on the city. I fear for the loss of economic activity and the benefits that activity provides to the city.I fear for the loss of diversity that would occur as people who want to stay together as a group and have their own space, lose that opportunity and find a different place to visit.And finally, I fear that we,and many others,would be forced to sell our house in the desert without the supplemental income we expect from renting when we are not staying there ourselves. As I said earlier,one of the draws for us to Palm Springs was balance. A potential ban on short term rentals is the farthest thing from balance. Guests need to behave and respect their neighbors, and those that do not,should be punished, and should look for a different place to return to in the future. I have no problem with this at all, and as a frequent visitor and eventual resident, would expect the same. But a rule like this will have really devastating consequences for what I consider to be a truly underappreciated gem of a city. I trust the Council will act with balance, and allow Palm Springs to continue to be a world class destination. Thank you for your time and consideration. Chris Michalik David Lee n L Jay Thompson From: Susan Berger <sunaray595@gmail.com> L; Sent: Tuesday, November 25, 2014 10:58 AM 201 4 NOv To: Jay Thompson ZJr 3 : Subject: Include with Staff Report on Vacation Rental Ordinance JA, CITY 1ccER Dear Mr. Thompson, I respectfully request that my letter below be included in the official staff report on vacation rentals. We purchased our lovely home in Twin Palms two years ago and definitely knew that we would depend on rental income in order to keep and maintain our home. We had rented for many years in Palm Springs before deciding to buy our home as an investment in the Palm Springs community, which we preferred overall the other areas of the Coachella Valley. We would never have made this substantial investment if we knew that we could not rent our home. The management company we use has been very diligent in screening our potential guests and we feel we have been good and conscientious landlords in our quiet neighborhood. In general, our guests rent on a monthly basis, with some weekly and even fewer long weekend renters. We utilize local companies in the maintenance of our home - pool service, landscape and yard maintenance, local repair services and regular service on A/C, etc. providing income for local people. We have just made another substantial investment in our home in the form of a solar roof system -just completed at a cost of over$50,000 - and will be on-line with So.Cal.Edison within several weeks. We feel that this investment is our commitment to a more green and ecologically aware Palm Springs community, where we hope to retire in a few more years. We know that our guests sharing in the experience of our home make a huge monetary impact in the Palm Springs business community in shopping, renting vehicles, dining and all aspects of vacationers in a wonderful, wann destination for people from all walks of life - from many states & countries who take back the Palm Springs experience to share with friends and family, spreading the word of this wonderful, welcoming city. Please understand that without our rental income we would definitely be forced to sell our home, as we are sure is the case with many other owners. This could have a large impact on the real estate market if a substantial number of current owners were forced to sell their homes, very possibly lowering the value of all homes in the area if the market was suddenly overloaded with homes on the market. We ask that you consider all the ramifications of a possible ban on short term rentals before rendering a decision. A ban would have a monumental impact in many ways on the entire Palm Springs community. Sincerely, Susan and Ray Berger 1160 E. Marion Way Palm Springs, CA. 92264 t - 29 Jay Thompson From: Sheila Hansen <chattadog@roadrunner.com> Sent: Tuesday, November 25, 2014 10:24 AM To: Jay Thompson 7014 NOV 25 AM 11` 34, Subject: Include with Staff Report on Vacation Rental Ordinance J� TY Dear Mr.Thompson, I respectfully request that my letter below be included in the official staff report on vacation rentals. Sent from my Wad I have owned my condo in Palm Springs since 1993 and have made many improvements. The rental has helped me financially as I plan to retire there in five years. My renters have contributed greatly to the economy in the city. I hope that you make this consideration and allow our renters. Sincerely Sheila Hansen Owner t 30 Jay Thompson From: John Granger <jumungijohn@yahoo.com> Sent: Tuesday, November 25, 2014 9:38 AM 7014 NOY 25 AM 11: 35 To: Jay Thompson Subject: Include with Staff Report on Vacation Rental Ordinance J A -y i I` GiTY GLzr To whom it may concern My wife and I have purchased a condo in Palm Springs a couple of years ago because we love this city and eventually want to spend our winters here to play golf and tennis.We have spent a fair bit of money to furnish our condo and do renovation work which has gone right back into the economy of Palm Springs. Presently the condo is used for vacation rentals as we need this income to help offset some of the costs of owning it.Without this income we would be forced to sell the condo and probably end up spending our vacation time and dollars somewhere else. Sincerely,John Granger Dear Mr.Thompson,I respectfully request that my letter below be included in the official staff report on vacation rentals. t 31 Jay Thompson From: ppokm@msn.com Sent: Monday, November 24, 2014 8:46 PM 70h NOV 25 Ali 11- 35 To: j.thompson@psca.gov,Jay Thompson Subject: Please include with staff report on vacation ordinance reniA+,-_ ; L;ITY GLER Dear Mr. Thompson, We respectfully request that our thoughts below be shared at the upcoming council meeting at which you plan to review the vacation rental ordinance. We first came to Palm Springs having found a beautiful home we could rent for a long week-end through McLean Company Rentals. As soon as we walked through the doors of that home -- knowing what was possible in Palm Springs -- we were sold on the desert lifestyle. We knew at that moment where we wanted to retire. Within three months, we had purchased our home in Palm Springs. As finances tightened, we soon realized that for us to be able to keep our retirement home we would have to share it with others. We contacted McLean Company Rentals and worked with them to make our home available to others as a rental so that we might one day realize our dream of retiring to Palm Springs. We soon learned that the people who were renting our home love it-- and Palm Springs -- almost as much as we do. We know for a fact that at least two couples who have rented from us ultimately bought homes in Palm Springs. We received a beautiful email thanking us for introducing them to the desert. The threat of having this opportunity taken away from us will not only seriously jeopardize our dream of retiring in Palm Springs, but also upset this beautiful dynamic where people -- who do not want to stay at a hotel for privacy, comfort and financial reasons -- are introduced to this beautiful city. Renting a home or a condo gives the renter a much more realistic representation of the desert lifestyle than does staying at a hotel. Moreover, we can only imagine that losing short-term rentals will have a negative impact on the economy of Palm Springs. Short-term renters spend far more dollars in the local economy than do long-term renters. First, they spend more money on their lodgings. Second,they are here for a shorter time so they will necessarily get out to the restaurants and shops rather than staying home as often as the longer-term renters do. The percentage of time they spend out and about in the Palm Springs area-- rather than staying home-- is far higher than long- term renters. In addition, we have several short-term renters who come more than one time a year and to think that they would be denied the ability to rent the privacy and comfort of our home is really sad. They love it here and we would bet that they have more than one conversation per visit about how to make Palm Springs their primary home. There is NEVER a return visit for us when we do NOT find a Palm Springs Life and countless other local magazines laying around. These people look to spend money. And, they do not tear up our home. Our home looks far better today than it did before we started renting it: not only because we invest in it, but these people -- the renters -- really take good care of our home for us. We are sure there are anecdotal tales of renters destroying homes and disturbing neighborhoods, but we would guess these incidents are rare and exaggerated. As for how we personally have impacted the local economy, we have spent significant dollars renovating and maintaining our home. Those are dollars we would NOT spend if we didn't need to keep our rental property in excellent condition. Local contractors, local home improvement stores, pool service companies and gardeners 1 32 are just a few businesses we benefit here because we rent our property. We also spend money whenever we visit and go out to the local restaurants, shops and casinos. Short-term rentals represent more than half of our rental income. Losing that source will affect our ability to keep this home for our retirement. We wouldn't just lose a source of income. We'd lose a dream as well. We'd also venture to guess that even the most vocal opponents of short-term rentals would second-guess themselves were they to find themselves in a situation where they needed to move to an apartment and rent out their home so they could ultimately keep it when their finances improved. Please do not take this option away from any of us -- whether we realize we need the option...or not. Thank you so much for giving us the opportunity to share our story. Paul Odroniec Keith Myatt 2845 Sundance Circle East Palm Springs, CA 92262 2 33 Jay Thompson From: Chuck Davis <pacrlty@pacbell.net> - Sent: Monday, November 24, 2014 8:25 PM 1014 NOV 25 AMI I= 3`J To: Jay Thompson Subject: Include with Staff Report on Vacation Rental Ordinance J A,. ,� I I; CITY GLL,'r: Dear Mr. Thompson, I respectfully request that my letter below be included in the official staff report on vacation rentals. Charles Davis 2261 Market St 4287 San Francisco, CA 94114 Phone: 415-648-4800 Fax: (415) 684-7700 Cell: 415-264-8400 Email: paerlty oacbell.net November 24, 2014 To Palm Springs City Council c/o Jay Thompson RE: Vacation Rental ordinance I want you to know I purchased my condo in downtown Palm Springs 2 years ago. I have a lot of friends there and plan to eventually retire there. I have made significant improvements to the property and it would create a financial hardship if I could not rent it, to the point where I would have to sell it. I would never have bought the place if I had known that I couldn't rent it. I do visit and reside in my condo about 6 times a year for 10 days or more. When my friends and guests are there we dine out at least twice a day every day in Palm Springs eating and drinking establishments. Since we are downtown we are in walking distance to everything, and we hardly ever use the car or leave Palm Springs. We just love it and I would sure hate to have to give it up. Sincerely, Charles Davis ^ 4 3 1 Cindy Berardi From: Ian Lewis <hannian@yahoo.com> �014 Sent: Tuesday, November 25, 2014 12:58 PM NOV 2$ PM To: CityClerk Subject: Include with Staff Report on Vacation Rental Ordinance JA' CITY CLE ' My husband and I were informed, that group of people is going to force a council meeting on December 3rd in an attempt to abolish existing short term rental properties from operating in Palm Springs. There are always groups in every community, that are "blessed with the NIMBY concept". What they forget is the fact, that they are cutting their noses to spite their faces.These are not the people who create new jobs, attract new businesses and add financial worth to the city. Had this been the case, the business section would never have fallen on bad times as it did. Remember, "it is the empty can that makes the noise". We purchased our property at a time when Palm Springs was quiet and many of the stores were boarded up. We found a home in extreme poor and neglected condition, but saw an opportunity to improve and beautify it. In the process we put a lot of our time and money into the renovation. Our plan was to have the property managed by a professional company. This would allow other people to enjoy Palm Spings' lovely weather and at the same time, have a little income for our expenses while waiting to retire there some day. Since then Palm Springs has come a long way; new stores have opened, great Restaurants are offering a fine evening out and more plans are in the works to revitalize the city further. Each year more people fall in love with this once again vibrant city. They are spending their money to have a good, albeit sometimes short vacation. We are happy to give people from the North and elsewhere, the chance to learn about the Desert and its surroundings. Should we be unable to pay our expenses until we are moved there permanently, we will be forced to sell our home and give up our dream to retire in Palm Springs. It would be a sad day, when the NIMBY syndrome can force Palm Springs into destroying what you, the City Fathers, have worked so hard to rebuild. Thank you for hearing our story. Ian & Hannelore Lewis 937 Sundance Circle N. Palm Springs, CA 92262 hannian(cDvahoo.com I � 5 Cindy Berardi Li From: Marty Kovacevich <martyko@hotmail.com> ppjy NOV 25 AM 7= 55 Sent: Monday, November 24, 2014 9:28 PM To: C ityC Jerk l A, .,_5 I h Cc: Martyko@hotmail.com CITY CLER! Subject: Include with Staff Report on Vacation Rental Ordinance Dear Mr. Thompson, I respectfully request that my letter below be included in the official staff report on vacation rentals Dear Palm Springs City Council, I have been a home owner and vacation rental property owner in Palms Springs for the past 8 years. I am strongly against a 30-day minimum ordinance for vacation rentals. I will cite the following reasons for why I oppose this proposed ordinance: 1) Palm Springs is a resort community. I would imagine that 80%+ of the city's revenues come from travel and tourism. Why would we want to restrict options from visitors coming to enjoy our beautiful city? 2) Using my neighborhood (Vista Las Palmas) as an example, there are 60%+ of residents who are part- time. The improvement in real estate values in the past 3 years is largely due to the fact that buyers are looking for 2"d homes in the Coachella Valley. Many homeowners rely on additional rental income to cover the costs associated with owning their second home. We want to avoid the situation of past years when Palm Springs homeowners defaulted on their loans and homes sat derelict and abandoned. 3) Palm Springs is a family-friendly city. Many families can't afford to spend $300+ per night/per room for families of 4 or more. They are also looking for a more private and social environment that only a home can provide. Where will these 1,OOOs of families go if they can't rent a house in PS? I'll tell you....they'll go to Rancho Mirage, La Quinta, etc. That's $M of lost revenue to PS businesses and tax base. 4) 1 have owned a vacation rental property located in a HOA community that currently has a 30-day minimum rental ordinance. I also have a vacation rental property located in Rancho Mirage. Both properties appraise for$900K+ and are beautiful properties. After less than 1 year, however, I have decided to sell the property with the 30-day rental minimum. Bottom line, I am losing money because I can't attract renters who are looking for 30-day rentals. Now, I can't afford the property because the 30-day limit is too restrictive! 5) Palm Springs already has fair and appropriate vacation rental ordinances in place to address: a. amplified sound outside b. too many cars in driveway c. over-occupancy Let's just enforce the vacation rental ordinance in place and address the isolated offenders. We cannot penalize all owners who want to rent their homes based on a few isolated incidences. Best regards, 36 Marty Kovacevich 1045 W. Capistrano Ct. Palm Springs, CA 92262 martvko@hotmail.com 323-574-0574 37 2 Cindy Berardi From: Harker Trust <harkertrust@gmail.com> 20,4 Sent: Tuesday, November 25, 2014 9:06 AM NOV 25 AM 9: 19 To: CityClerk JA Subject: Include with Staff Report on Vacation Rental Ordinance i ti , 61TY fSLErtri Dear Members of the Palm Springs City Council, As a resident of Palm Springs, as well as a vacation home owner, I am writing to express my concern about the small but vocal group who is trying to force even stricter limits on vacation rentals, most recently, pushing for a 30-day minimum rental. My family has owned a vacation rental home in Palm Springs since early 2013, and we have been vigilant in ensuring that it is an asset, not a burden, to not only the neighborhood, but to the city as well. We work closely with our vacation rental management firm to ensure that all codes, ordinances, and laws are followed, going above and beyond what is required. We require a 3-day minimum rental, and our vacation rental firm personally checks in each guest, reminding them of the rules and laws as guests in our wonderful city. On the rare occasion when a neighbor has complained about cars parked in front of his house, we and the vacation rental firm dealt with it immediately, and we now remind every guest to use the parking provided with our home, in the driveway, garage, and in front of the home as a courtesy to this neighbor. We strongly believe that vacation rental homes, when managed by reputable firms such as the one we utilize, are a tremendous asset to the city and people of Palm Springs. We have upgraded the home, and maintain it at a high level, so that it has helped boost home values in the neighborhood. Strong enforcement of existing regulations on the books is appropriate; more regulation is not. Likewise, in the Deepwell neighborhood where I reside full time with my husband, there are vacation rental homes, including one directly across the street, and we have no complaints. Palm Springs has been a vacation destination long before many of the current and vocal anti-vacation rental people moved here. Vacation homes generate significant income in taxes, to local businesses, and to the overall economy. The recent Palm Springs Sun article noting the increase in air traffic to Palm Springs is an indicator of how desirable a destination our beautiful city continues to be. Vacation rental homes are an important and necessary component, as many families prefer to travel together and stay in a home. Any action that would discourage vacation rentals by visiting tourists would seriously and negatively impact the valley's economy, and we strongly urge you to oppose any measures that would make it more difficult for responsible owners like ourselves to rent our homes to responsible visitors. If you would like to know anything further about our experience, please do not hesitate to contact me directly. Sincerely, Andrew Harker The Harker Family Trust 38 Cindy Berardi From: Bruce Gordon <bruce.gordon04@gmail.com> 1014 NOV 25 Sent: Tuesday, November 25, 2014 2:17 PM PM 1 3? To: CityClerk JA, _S it! Subject: Fwd:Include with Staff Report on Vacation Rental Ordinance J P CITY GtEIYF, Dear Mr. Thompson, I respectfully request that my letter below be included in the official staff report on vacation rentals. About 4 years ago, my wife and I bought a house in Palm Springs to use now and hopefully retire to in a couple of years. Since purchasing the property, we have made numerous improvements to our house in both the interior and the exterior. The work was done entirely by local contactors and materials and furniture was all purchased locally in Palm Springs. Furthermore, when we are in Palm Springs, we treat it like a vacation. We eat out locally regularly, attend movies, shows and buy all manner of goods and services locally. We discovered Palm Springs originally because we rented someone else's vacation home in the past and loved the area. We were able to swing the purchase of this home because we knew that we could rent out our home when we were not using it. If we were not able to vacation rent our home, it would create a financial hardship for us and we would likely have to sell the house. By the way, I am sure you understand economics. If even a small number of current owners had to sell their property if they were not able to rent their homes, this would create excess home inventory and lower the values of everyones homes, not just the vacation rental homes. In addition to unhappy residents, in the long term, I believe that this would lower all home assessments and consequently lower revenues to the city. This could impact city services like the police. (As an aside, our home has been broken into 3 times. With respect, I sincerely believe that additional support of our great police force should be your focus, not hamstringing people like me, who are investing in the long-term well being of Palm Spriings. Do you really want to lower tax revenue and have it effect the police and other city services?) I would never have purchases a home here if I known that I couldn't rent it out. I have seen all manner of renters in my time here. They are happy, polite, well intentioned and free-spending. They are a unique positive force in the community,just like the people who own these homes. I urge you to defeat this proposed vacation rental ordinance. Thanks you. Bruce Gordon i �9 November 26, 2014 70h NOV 26 AM 9: 10 To the Palm Springs City Council JA, .� i i Re: Vacation Rental Ordinance C17Y I am writing in opposition to a minimum time on all rentals in the city of Palm Springs. As a home owner, I believe this change would be contrary to the charm of Palm Springs. It would also impact a steady stream of revenue for the city. Sure, if you want to spend a weekend in Palm Springs you can stay at a large chain type of hotel but the magic of Palm Springs is the opportunity to pop in for a short 3-10 day visit, while relaxing in a home environment with friends & family. This is dream-like. It's the reason my husband and I bought a home in Palm Springs. After visiting for short visits—long weekends and up to 10 days—staying in rental homes and with friends over the last 10 years we decided to buy a home. Our goal is to be full time residents of Palm Springs. We've had friends and family visit for brief periods but we also rent it out and it is always being rented for weekends and short stays. This generates income for the city of Palm Springs. We and our renters always visit the many restaurants, bars, spas and shops. Money is spent in the city of Palm Springs because of these short visits/stays. A required stay of 30 days would impact revenue to the restaurants, shops and bars (in my opinion) because fewer people would stay/visit. If I want a hotel environment I can go to any city. Our neighbor loves that we rent for shorter periods since its quieter a majority of the time. I believe a 30 day minimum is contrary to the growth of the Palm Springs if you want to continue the steady stream of tourist and visitors. Sincerely, Rick Gubbels 674 S Grenfall Rd. Palm Springs, CA 92264 40 Cindy Berardi From: Ty Neal <ty.neal@matchbox369.com> Sent: Wednesday, November 26, 2014 8:21 AM To: CityClerk Subject: Jay Thompson --Include with Staff Report on Vacation Rental Ordinance To Palm Springs City Council: Ty Neal here, partner at Matchbox Restaurant on Palm Canyon Drive and proud homeowner of a beautiful home on High Drive---- It is with great disappointment to hear that there is a movement afoot to change the vacation rental policy to a minimum of 30 days.This type of thinking feels like a step backward and harmful to the recent gains in the community. We have been in business for almost 10 years at Matchbox and the "pendulum" is swinging toward a betterfuture --- lets keep it going!! Just a quick story at how the current vacation rental ordinance is working as intended --- From a business standpoint for us and many business owners in the community,TOURISM is the Golden Goose. We should be doing everything we can to encourage visitors, even short term visitors.The economic vitality that tourism can bring is well documented and crucial to the success of Palm Springs. And from a personal standpoint--- We love the community and beauty of Palm Springs---so much that we bought a home in the famous Las Palmas neighborhood. We are in love with this mid-century enclave and have, like many other like-minded owners, invested mightily in the details of our home.There is pure personal and economic motivation to keep our home beautiful and drawing top renters to the area. For us, ownership of this home DOES depend on the robust and healthy rental market. A note on noise---Vacation Palm Springs, the company that assists us in our rental plan, reports that ZERO calls have come to them because of'rowdy renters' --- not surprising to us given that the quality of the person that would rent our home is EXACTLY the type of person that we would desire to come enjoy AND SPEND in our community. We look forward to continued investment in Palm Springs. Our hope is that a new generation will be able to experience a healthy and vibrant Palm Springs---one that is growing! One with a respect of a really fun past and a plan toward the next generation of success!! Best, Ty Neal Co-founder Matchbox Food Group o Sent from myiPhone o y� ,K �1 41 Cindy Berardi From: Alison Haynes <alisonehaynes@gmail.com> 7014 NOV 26 AM 9. 16 Sent: Wednesday, November 26, 2014 9:03 AM To: CityClerk JAI _S i I Subject: Vacation Rental Ordinance CITY Gl_Ei"" Hello As a frequent vacationer and vacation home owner in Palm springs, we wanted to write to you to share our concerns regarding proposed changes to the minimum rental term. We operate a very successful vacation home in El Rancho Vista Estates at 3666 E Pasco Barbara. We have had our home professionally managed by Vacation Palm springs for the past two years, and have received no complaints to police, and absolutely no complaints from our direct neighbours, who we check in with frequently. Our home, as with others would not operate anywhere close to break even if the minimum stay was increased to 30 days. A great many of our rentals are less than a week, drawing from LA and San Diego. People are attracted to the many events and festivals or even just a nice blast of desert heat, but the majority of travellers simply cannot afford a 30 day holiday budget or time wise! The hotel inventory in the area simply could not absorb the extra demand, and frankly the customers are different. We and those who choose to stay in homes like ours prefer a private pool and the space that a whole home provides. Palm Springs tourism is marked by a culture of pools, scenic views and relaxation with friends. Private homes are the perfect venue for that, and the number of popular rental homes in Palm Springs is indicative of that. Tourism is a driving force in Palm Springs. It is vital in improving the local economy, providing jobs, and creating an awareness of the unique features of the area. It is driving the real estate market, which has seen a significant upswing in recent years. Without short-term rental homes, I firmly believe that the young groups and families from L.A. and San Diego, who have recently returned to Palm Springs as events like Coachella and Stagecoach have put it back on the map, will find other, more welcoming places to go. We, like numerous others, have been actively looking to purchase another rental property in Palm Springs,but if this change were made, we would be choose to purchase in another desert city or even state,and likely consider selling our existing home. I would imagine that many would do the same, thus putting downward pressure on the real-estate market and would drive city tax revenues and tourism down. The most likely outcome would be that many homeowners would simply use services like Aribnb and do illegitimate renting for short stays and deprive the city of this important revenue stream. t 42 Our very special tract has many well run rental and this growing rental market has led to homeowners spending a lot of money to restore their homes and make Palm Springs a better place with more restored mid-century properties. Without the short-term rental market, this trend may well be reversed just as it is getting started. Our own home, which you can look at by clicking the link below, has actually been featured in a recent campaign by the Palm Springs Tourism Agency. This is what people expect when they come to Palm Springs. https://vacationpalmsprings.com/home detail.php?home name=vacation-home-palm-springs Sincerely, Craig Haynes z 43 Cindy Berardi From: Randy Baidas <rgbaidas@gmail.com> Sent: Wednesday, November 26, 2014 9:11 AM 7014 NOV 26 AM 9: 16 To: CityClerk Cc: michael@vacationpalmsprings.com JAB .j It Subject: Rental ordinance discussion ciTY 6LERr, To Jay Thompson, As property owners who rent thru VPSR. We would find an attempt to regulate residential housing to a monthly period of time unlawful n contrary to the city,s interest. The need to enforce existing regulations over noise or parking issues within the existing permit system will go a long way in making our city an international center of hospitality. The growth of internet generated rentals outside the permit system is a separate and integral problem regarding the legitimate rental regulation of our home here in the city. If we can offer any insight please feel free to contact us. Thank you, Randy Baidas 616-403-8242 Rgbaidas gmail.com Cc: VPSR. Michael Loveless 1 4 2014 NOV 26 AM 9: 03 J A' '`S 1 ` L• November 26, 2014 To the Palm Springs City Council CITY 6LEHK RE: Vacation Rental Ordinance I am writing on behalf of the Palm Springs Rental Ordinance that is being presented for discussion at the December 3, 2014 meeting. I am very much opposed to creating an ordinance that limits a Palm Springs rental to 30 days or more. Let me provide my story and thoughts. I have been coming to Palm Springs for over 10 years. During that time I have been a weekend renter staying as little as 3 days but also up to ten. Most of the time these trips to Palm Springs resulted in anywhere from four to eight other friends joining us for relaxation and a fun gathering. Many times these guests were first time visitors to the Palm Springs area. Having the ability to share Palm Springs with friends in this type of setting cannot be paralled in a regular hotel accommodation. We are able to cook, eat and relax in a private setting that you simply cannot experience in any other kind of setting. Many of these friends are now regular visitors of their own to Palm Springs much in part to the wonderful experiences they had during their long weekend stay. They and many others would not be making these regular visits if their only options were 30 days or more. The economic impact would be quite significant I'm sure. In March of 2014 my husband and I purchased a home in the Warm Sands area. This is where we want to retire. We are both in our mid 50's and we needed a plan. The ability to rent our home to guests on a short term basis while we continue to work in another part of the country is the only way we could afford to have our dream come true. We have made every effort to make our home a wonderful Palm Springs experience for our guests. Based on the feedback an d comments we have received I believe we have succeeded. Many of our guests indicate, "I would come back and do this again!" Also, based on comments from our neighbors we have had well behaved visitors. Our neighbor commented just last week that he thoroughly enjoyed an Italian family who rented our home for a week. The Italian family felt the same way and that experience wouldn't have occurred in any other setting. I hope you strongly consider the ramifications for the many hundreds of us who have rental homes in Palm Springs. I strongly believe the housing market would decline (I know for a fact we would not have purchased the home we did) along with a huge economic impact you would experience in your tourism industry. Feel free to contact me if you have any questions. Regards, Tracy Lewis 674 S. Grenfall, Palm Springs 515-707-6637 45 Cindy Berardi From: Glen Miller <glenm@petpartners.org> 1014 NOV 26 AM 9 03 Sent: Wednesday, November 26, 2014 8:54 AM To: CityClerk J A � h Cc: mcspain@gmail.com CITY GLErtii Subject: Include with Staff Report on Vacation Rental Ordinance To Jay Thompson - Palm Springs City Clerk My partner and I were drawn to Palm Springs not only for the weather but for the opportunity to preserve and restore a mid-century home and the thriving vacation rental market. In 2009, we purchased easily the worst house at the entrance to a lovely street. We spent more than $200k over the next nine months restoring the home to its' original architectural integrity with an eye toward operating it as a vacation rental home until we can permanently relocate to Palm Springs upon retirement in a couple of years. The home went from a dilapidated eyesore bringing home values around it down to a jewel of the neighborhood featured in national magazines Atomic Ranch and Seattle Metropolitan touting the home and Palm Springs as a honeymoon destination We care very much about our home and business and have actually been in favor of most, if not all, the recent rules put in place regarding vacation rentals. We want quiet and respectful guests in our home and already had an age 25 restriction in place. That said, we are very concerned that the city is considering a change to the short term rental duration. A 30-day minimum stay will simply cripple our business and we rely on this vacation rental market to cover our mortgage. That Palm Springs had a vibrant vacation rental market was one of the primary reasons we purchased a home here rather than in another city - and put our retirement on the line to do so. Socially, we travel with extended group friends all over the age of 40. For ten years, we have rented a large house every year in Sonoma, CA and we book through VRBO every single time. I am sure over the years our group has spent tens of thousands of dollars on wine, shopping and dining at restaurants in the area. If Sonoma restricted vacation rentals to a 30 day minimum our yearly trips to Sonoma would stop. People just don't take a month off for vacation. A change in the ordinance in Palm Springs would not only cripple our own business and ability to pay our mortgage but have a very negative effect on Palm Springs appeal as a welcoming destination -just as the city seems on the precipice of a grand revival. We implore you to keep the length of stay intact and thank the city council for striving for a reasonable, fair balance in protecting everyone's property rights - both full-time residents and owners renting their homes like us. Glen Miller National Director, Communications, Media and Publications T 425-679.5514 I C 206-790-5410 glenm@oetpartners.org Iwww.oetoartners.orE � . Pet Partners 46 And NEWMAN I DuVvO s Michael Spain Office: 206.274.2836 Mobile: 206.262.9907 www.newmanlaw.com 2 47 2014 NOV 26 AM 8: 02 Attn: James Thompson, Palm Springs City Clerk Re: Palm Springs Vacation Rental Properties G1TY GLUfn Date: November 261h, 2014 Dear Mr, Thompson, We are a family of four- 2 adults, 2 kids and we all love Palm Springs! Our desert story started when my wife's family came in from Canada in the 70s and rented vacation properties in the desert during the harsh Canadian winters. Krista still has great memories of those times and about 10 years ago she took me on a trip "down the memory lane"to show me where she used to spend time as a kid. I immediately fell in love with the area. Over the years, we've gone back many times renting hotels and when our kids came along we started renting homes as it is substantially easier to do that coming in with the little ones. In fact,we would probably have stopped coming after our kids were born had it not been for the readily available home rental market. After having rented a number of times and realizing how much we were spending in the area,we started considering a possibility of purchasing our own property with the eye to keep it for our retirement. A number of factors contributed to us making this decision: • We would not have been able to carry the mortgage and expenses on our own but there was great vacation home rental market and we thought that we could offset some of the investment cost by renting out our property when we were not using it ourselves • We found ACME and they made us feel completely comfortable in their friendly but no nonsense, professional approach We purchased our first property in Chino Canyon three years ago and we've been super-happy with the city, our neighbors, the rental company and our little haven in the desert. As well as things went with Chino Canyon,we had an opportunity to make another investment and we decided to come back to Palm Springs... We purchased our second property in Palm Springs two years ago. This time we landed in Ruth Hardy Park area, much more kid friendly and a very short walk to town. 48 We use both properties ourselves and we encourage our friends to come and stay as often as possible. With all that said,how do we contribute to Palm Springs as vacation rental owners: 1. We have already invested considerable amounts into beautifying both of our properties both inside and outside (landscaping, etc.) 2. We have plans to invest into our properties on an annual basis. Keeping out properties looking their best is our ultimate goal. 3. We're invested for the long run. We're not flipping... This is our vacation dream that will turn into a retirement dream 4. We're tireless promoters of Palm Springs and all it has to offer: Modernism week, art, antiques, restaurants, desert hikes, etc, etc... 5. We strongly believe that we've contributed to improving comps and therefore local real estate values by making these investments and keeping our properties in top condition. All of the above is of course dependent on a thriving vacation rental market,which I hope keeps on improving in the coming years and decades. I would be glad to answer any questions you may have. Please feel free to call me directly... �Best, ,- Alan Triger 646-552-1643 49 Vacation Pools, Inc. = 1014 NOV 26 hP9 111 (3 PO Box 10940 Indio, CA 92202 JA. , it (760) 77 5-0468 (760) 775-0469 Fax CITY GL f t;' License # C53-8:5683.5 November 26, 2014 Attention: City Clerk and City Council Members of Palm Springs We are writing in to let you know of the positive impacts we receive by having Vacation Rentals in the Coachella Valley especially with a large concentration of homes in Palm Springs. We service and maintain approximately 90 pool/spas/water features at homes in Palm Springs alone,with over 70%of them primarily used as Vacation Rentals.The additional care and upkeep level maintained by property owners in these homes is usually far superior to most homes lived in by owners.The increased level of care helps with neighborhoods that have been less cared for and increase property values in the area as well. Owners and real estate investors are cleaning up older neighborhoods and dilapidated houses with the intent to use them for visitors to the Palm Springs areas,a lot of times prompting these visitors to purchase second homes for themselves. Our valley has always been very welcoming and open to guests from all over the world and should continue to maintain that attitude so we will all continue to benefit from this beautiful place we call home. We benefit as a local business by these Vacation Rental homes and also by the business brought in by outside visitors as they spend their money with other local businesses. Our economy is strongly tied to this and the hospitality industry we are so used to in this area. Respectfully submitted; GH Gerald Hampton President Vacation Pools, Inc. 50 Cindy Berardi From: Michael McCorkle <mike@eliotw.com> Sent: Wednesday, November 26, 2014 11:23 AM ?O��f NOV To: CityClerk 26 qf��l 3,. Subject: Vacation Rental Ordinance - views JA 'Cl T f t Mr.Thompson: My partner and I purchased our home at 1515 S. Camino Real in 2013. After visiting Palm Springs for years and seeing a number of our friends purchase homes there we decided to do the same in order to prepare for potential retirement in a community that we have grown to greatly enjoy. Although full retirement is still a few years away, we currently spend as much time as possible in Palm Springs,which has helped us to appreciate the concerns of current full-time residents. However our ability to maintain this second home for the future is made possible by renting out the home part-time. I feel that to date the City Council has done a fine job in balancing the needs and rights of both constituencies-full-time residents and owners that rent their homes—and hope that this equilibrium is maintained for the long-term character and prosperity of the city. I believe that the revised Vacation Rental Ordinance is working well in this regard. I am sure your statistics prove that the overwhelming majority of rentals occur without concern or complaint.The Ordinance as it stands allows for targeted action against problem renters and properties without penalizing the wider majority of home owners and their respectful tenants. I know for a fact that Acme house co.,our rental management agency, has employed specific and proactive measures to identify and handle problem renters.They have even conducted a very thorough outreach campaign in the community to educate our neighbors as to these measures, earning praise from those they have visited for their actions. Our neighbor often makes a point of telling us how good of a job Acme house co. is doing, proving that the involved partnership of the rental community is making a difference. The economic benefit of maintaining a responsible rental base is also worth mentioning.Although our property was in fine condition when purchased,we have invested nearly$100,000 in upgrades and maintenance over the course of our 1 year of ownership.We will continue to reinvest the proceeds of our rentals in the coming years towards the upgrade and maintenance of our home to ensure that it is in the condition that we desire each time that we visit and, ultimately, when we take up full-time residency there.The direct beneficiaries of this spending are of course local retailers and service providers. In addition,there are the local businesses and attractions that benefit when visitors stay at our house which needs to be considered. It also goes without saying that the tax and other revenue that flows into the city of Palm Springs through this virtuous eco-system goes towards subsidizing and providing many basic services that are enjoyed by the current full-time residents of the city.The impact of removing this funding should be fully articulated for consideration by those who promote a one-sided and negative view of the rental dynamic because the reality is much more nuanced. I hope that the short-sighted nature of the "No Vacation Rentals" advocates is seen for what it is and that the city will continue to develop as a place for visitors and residents of all types under responsible management of the City Council in partnership with responsible agencies such as Acme.The "No" advocates are behaving in an inhospitable and frankly regressive manner which seems incompatible with the notion of a resort community. Thank you for your time, Michael A. McCorkle and Eliot Wilson Michael McCorkle mike@eliotw.com 1 51 Cindy Berardi From: Joshua Hedaya <joshhedaya@gmaiLcom> Sent: Wednesday, November 26, 2014 12:19 PM 7014 NOV 26 P11 14'3 To: CityClerk Subject: Include with Staff Report on Vacation Rental Ordinance A CITY CLE it r: To whom it may concern: I am writing to share my opinion regarding the Palm Springs vacation rental ordinance. As a homeowner and taxpayer who cares deeply about the future of beautiful Palm Springs, and the entire Coachella Valley, I was dismayed to learn of the restrictions which are being considered. My wife and I purchased our home in the summer of 2012, We had been long time visitors to Palm Springs and were very excited at the prospect of being able to own a home in the area. We imagined how wonderful it would be to spend weekends and vacations with our family and friends in Palm Springs. However, we were not in a financial position to own a home clear and away. After consulting with a local and well- respected property management company,Vacation Palm Springs, we decided to purchase a home with the idea of subsidizing its costs by renting it out on a short term basis. Since then,we have spent the better part of 2 1/2 years pouring considerable time,energy,and money into renovating and improving our property. While our costs have gradually come down, our cash flow is still negative at this point. But we did not purchase this home primarily as an investment.The fact that it is not profitable largely reflects the fact that we have treated this as our own home, not a rental property, and maintained it accordingly. You can understand, therefore, how concerned we are that all of our hard work and the risk that we took on would be jeopardized if the proposed changes on rental terms are adopted. Since the time we purchased our home, we have seen all around us the tremendous investment in this community that has taken place. Everywhere you look, you see houses and properties that or more beautiful and better maintained than they were just a few years ago. But this investment, for us and many others who bought homes,was predicated on the opportunity to offset cost through short-term rental. If that reality changes many homeowners like us might be forced to sell our homes.This would not only be sad considering how much work we have put in to building our home, but it would also constitute a big financial hit for us. It is not inconceivable that home values in the area could drop as well, an outcome that I'm sure would please few in the community. Those who have rented our home, for any length of time, have been very respectful of the community. Most are people who have been vacationing in Palm Springs for years and return regularly to enjoy all the desert has to offer. We have yet to hear a single complaint,from anyone in our neighborhood, about our renters. It is my sincere hope that the board will consider these and other perspectives and decline to adopt the proposed rental term restrictions.Thank you for taking the time to read my letter. Respectfully, Josh and Noa Hedaya t 52 From: John S.Woodward jsw444@yahoo.com -' Subject: Re:City of Palm Springs-Vacation Rental Ordinance Date: November 24,2014 at 1:19 PM 2014 NOV 26 Pli 1: 4`J To: Christopher Noblle cnobile@homesrun.net Jk, Letter to Palm Springs City Counsel C I T Y cLL;-0„ As an investor in Palm Springs realty I urge you not to place greater restrictions on short term rentals. We just invested in your town, love it very much as we have for over 3 decades, but greater restriction in these terrible economic times would be very detrimental to our going forward. Thank you for your time and consideration JSWoodward I From: Christopher Nobile<cnobile@homesrun.net> To:cnobile@homesrun.ne Sent: Friday, November 21,2014 1:06 PM Subject: City of Palm Springs-Vacation Rental Ordinance Good Afternoon! i I am a member of the Vacation Rental Managers of Palm Springs, which is a collective of the larger Vacation Rental firms based here in the City. While we have multiple goals to accomplish, we most recently have been working to establish a strong and positive presence to combat the negative and somewhat inaccurate publicity that Vacation Rentals in Palm Springs has been receiving. I am not sure if you have followed any of the local news stories pertaining to this, but there is a group that has the primary goal of placing extreme restrictions on short term rentals- which would have a severe economic impact on all of us. On December 3, City Council will be meeting to review the current ordinance and allow for public comment. I, along with other members of VRMPS, will be in attendance to voice our concerns as well as show our physical presence at this very important meeting. I I 1 am reaching out to you in hopes that you will send a letter of support, no matter how brief, of the Vacation Rental industry in Palm Springs. The elimination or restriction of this multi-million dollar industry would be devastating to our local economy and create a true "ripple effect" that will extend past homeowners and rental firms- down through service vendors, businesses, and attractions. I We need to submit these letters to City Hall no later then Wednesday, November 26th. If convenient, please send these letters to me via email and I will submit along with my own personal letter. I have attached a list of suggested letter topics, should you need any creative assistance. Dlennn In+ mn Imnw if vn, hmm nnv m c+n+innn TL.nnli vn,i rennin fnr Mini v n innnrF of 53 FIVQOV 1GL II IV 1VIVVV Il yVU 1laVC ally MUOOLIVIIO. I lal RT yvu ayallI 1V1 yVUI AUilPUIL Vl our industry! Best Regards, - Christopher christopher b nobile director of business development, homes run 760.459.2636 (office) 76o.902.8922 (mobile) Ii i 54 7014 NOV 26 P11 1: 41. ■N Richard Michaels & Marco Remedios JA. CITY CLcP?;: rsmichaels®me.com 1175 N.via Monte Vista November 24, 2014 Palm Springs City Council Palm Springs City Hall Palm Springs,CA 92262 Dear Palm Springs City Council: Thank you for maintaining a balance in protecting everyone's property rights. Renting out our Palm Springs home part time is essential for us to keep up with its maintenance and appearance. We pay -$9000/year in property taxes and we collect-$4300/year(see attachment for receipts on "Modern Escape')in accommodation taxes for Palm Springs. Vacation villas are what attracts our guests to Palm Springs from near and far, including Europe,Japan and Canada. We've owned our home in Vista Las Palmas since 2005,which is our second home until we can retire. As part-time residents,we can appreciate the need for visitors to be respectful of our communities. For this reason,we work with what we believe is the most hands-on, responsive management agency,to look after our home and its guests,to minimize the impact to the neighborhood.This comes at a price to us,which we've happily paid for past 9 years to make our best effort to ensure neighborhood harmony is maintained. I believe this model is working well and making changes to our ability to rent the home could create a hardship. We appreciate your considering the value that we bring to the City of Palm Springs and our situation as you consider modifications to the vacation home policy. Thank you! Sincerely yours, Richard Michaels Marco Remedios 55 tsriage Appeal, Inc. Account QUICKKeport All Dates Date Num Name Memo/Description Amount Modem Escape 09/19/2012 995 Modem Escape Morgan 11/1-5 310.50 10/08/2012 1035 Modem Escape Tietjen 11121-25 310.50 10/19/2012 1057 Modem Escape Sperling 12129-1/3113 388.13 10/21/2012 1065 Modern Escape Landresse 12124-29 388.13 01/22/2013 1281 Modern Escape Russell2/1.4 232.88 03/22/2013 1159 Modern Escape Piko-Merritt 3/22-29113 465.75 03/29/2013 1121 Modern Escape Armitage 3/29-4/2113 310.50 W02/2013 1549 Modern Escape Cuskelly 4/2-6 310.50 04/06/2013 1007 Modern Escape Robles 4/6-10113 310.50 j 04/11/2013 1D00 Modern Escape Doxford 4111-15/13 310.50 04/18/2013 1237 Modern Escape Edgecomb 4118-22 310.50 05/24/2013 1622 Modern Escape Roosen 5/24-28 279.45 07/04/2013 1999 Modem Escape Cho 714-7/13 201.83 11/27/2013 2132 Modern Escape McKinley 11/27-12/1113 310.50 12/24/2013 2492 Modern Escape Hazelspring- 12/24-12/30/13 465.75 12/30/2013 2392 Modern Escape Conly 12/30-1/2/14 232.88 01/03/2014 2539 Modern Escape Sibert 1.3-1.10.14 465.75 03/20/2014 2614 Modem Escape Kober-3/20-3/24/14 310.50 04/05/2014 2220 Modern Escape Mazzetti 415-12/14 543.38 04/12/2014 2761 Modern Escape Haglund-4/12-4/17/14 388.13 05/23/2014 2782 Modern Escape Conly-5/23-5/26/14 232.88 07/04/2014 3472 Modern Escape Schell-7/4-7/7/14 201.83 11/25/2014 071057SE Modem Escape Lombardo 11125-11/30/14 388.13 12/26/2014 070899LRI Modem Escape Ruggieri 12.26- 1.1.15 465.75 04/09/2015 062522LPP Modem Escape Colon-4/9-4/13/15 319.70 Total for Modern Escape 8,454.85 TOTAL 8,454,85 Sunday, Nov 23,2014 07:13:22 AM PST GMT-8 J6 NICHOLAS FRENCH ?614 NOV 26 PM 1` 2300 W. CANTINA WAY 1 A, 1 r LiTY PALM SPRINGS CA 92264 CELL: 516 448 0672 EMAIL: frenchintl@aol.com WEBSITE: www.nicholasfrench.com 24th November 2014 TO WHOM IT MAY CONCERN j Last May 12th 2014 my wife and I invested 1.295 million dollars into Palm Springs to purchase a home. The premise was to create a beautiful home and additionally be able to do short term rentals through a high end agency to help with the expenses and the mortgage. It has to be said that these Global visitors really help with the economy and a j i sense of a Destination Vacation in Palm Springs. Without these rentals the Palm Springs economy would suffer greatly. I Yours sincerely I Nicholas French I i i a7 From. Jan Stevenson A sia ;rnalc;re Subject: Re:City of Palm Springs-Vacation Rental Ordinance Date: November 23, 2014 at 1:03 PM 7014 NOY 26 Ph 1: 41: To: Christopher Nobile v, ^2+. JA. it .. Palm Springs City Council, G i T Y G L L n n We purchased a wonderful home in Palm Springs and have been working for two years to work with the city and locals so we could use this for our families personal use as well as helping to defray costs of landscaping and maintenance.I personally have been there almost everytime in weather no less than 103 degrees.We are now for the first year going to go down and enjoy what we have spent thousands of dollars improving. We appreciate what the city had put in place as far as noise restrictions for parties and police vigilance for hikers on the Ramon Road entrance.We have found the police department to be very responsive and helpful. Because the season for rentals is rather short we are looking forward to having that opportunity to offset costs incurred when it gets so hot and people are not inclined to visit. I live in San Francisco and can not tell you how many people here want to go to Palm Springs but not live there. Please do not put suggested restrictions on short term rentals. I love what the city has done and is proposing to the downtown.I love the art museum and the proposed architectural museum.Palm Springs is unique and people want to visit and enjoy the city. We are proud of what we have created to help all of us enjoy the experience. Jan Stevenson San Francisco,CA Sent from my iPad On Nov 21,2014,at 1:o6 PM,Christopher Nobile <cnobiler:homesrun.net>wrote: Good Afternoon! I am a member of the Vacation Rental Managers of Palm Springs,which is a collective of the larger Vacation Rental firms based here in the City. While we have multiple goals to accomplish,we most recently have been working to establish a strong and positive presence to combat the negative and somewhat inaccurate publicity that Vacation Rentals in Palm Springs has been receiving. I am not sure if you have followed any of the local news stories pertaining to this,but there is a group that has the primary goal of placing extreme restrictions on short term rentals-which would have a severe economic impact on all of❑s. On December 3,City Council will be meeting to review the.eurrem ordinance and allow for public comment. I,along with other members of VRIVIPS,will be in attendance to voice our concerns as well as show our physical presence at this very important meeting. I am reaching out to you in hopes that you will send a letter of support,no matter how brief,of the Vacation Rental industry in Palm Springs. The elimination or restriction of this multi-million dollar industry would be devastating to our local economy and create a true"ripple effect"that will extend past homeowners and rental firms-down through sen2ce vendors,businesses, and attractions. Nre need to submit these letters to City Hall no later then Wednesday,November 26th, If convenient,please send these letters to me via email and I will submit along with my own personal letter. I have attached a list of suggested letter topics,should you need any creative assistance. Please let me know if you have any questions. Thank you again for your support of our industry! Best Regards, -Christopher christopher In nohile director of business development,homes run 760-459.2636(office) 76o.go2.8922(mobile) <20141121_122759,pd£> Q Tom O'Connell 2014NOY 26 PH I. 41: 165 Cloudview Trail 3 k„ , It ,. . CITY GLtl Sausalito, CA 94965 November 24, 2014 Palm Springs City Council 3200 East Tahquitz Canyon Way Palm Springs, CA 92262 Dear City Council Members: We understand that the City Council is considering proposals that would affect the rules regarding short term rentals and we appreciate this opportunity to weigh in with a few facts that we believe support the existing Revised Vacation Rental Ordinance. We purchased our home in 2009. We could not have made such a commitment without the expectation of rental income to fund ongoing expenses and major improvements we intended to make to the property. We presently live in the home about 1 week per month and rent it for events and short term stays the balance of the time. In the last three years we have paid out $482,424 to local businesses and contractors for monthly expenses, maintenance and improvements on the home. In that period, our property manager and rental agent, Homes Run has also collected and paid to the city $35,834 in short term rental taxes collected from our renters. Since purchasing the house, we have consistently and persistently invested in the restoration of the property to a status nearer and nearer to the original appearance and intent of E. Stewart Williams - this was his first home design. We have gone through the steps to have it classified as a Class 1 Historical site and thereby insured that the site will remain a treasure to us and the city. 59 Further, we have actively pursued charities who might benefit from the use of the property for fund raising events. It has been the site of fund raisers for the Palm Springs Preservation Society, Temple Isaiah, KCET public television, Animals Asia, and, most recently, the Trevor Project. We make every attempt to be aware of and incompliance with all city ordinances and requirements and have asked Homes Run to enforce them vigorously with all renters. I can assure you that these rental agreements are very complete as we rented the house one time ourselves — this is what brought our interest in owning it and had we not been interested in renting it, would probably not have invested in Palm Springs since we had not visited the city since the 1980s...it is a much better city today than it was then! We now LOVE Palm Springs and intend to live here full time at some point. It would simply not be the vibrant healthy city (unlike much of America today) without the presence of the short term rental businesses. This was the origin of Palm Springs and we hope you will continue to support it and benefit from it. Our personal experiences with the City Government have been superb and feel that the present attitudes of City Government and business and resident co-operation and success is a model for the rest of the State and Country. i Thank you for your time, Tom & Marianne O'Connell i I I I 60 DRAFT for Discussion Only 120214 December 2, 2014 2014 DEC -3 PM 3: 1i JA .S 7i1 :,. Mayor Steve Pougnet GITY CLEiii„ City of Palm Springs 3200 East Tahquitz Canyon Way Palm Springs, CA 92262 Re: December 3, 2014 City Council Meeting Agenda Item 4B-Update and Review of Vacation Rental Regulations Dear Mayor Pougnet, The Palm Springs Neighborhood Involvement Committee has continued to monitor and cooperate with city staff in the implementation of the revisions to our Vacation Rental Ordinance that went into effect on May 2, 2014. We appreciate the enormous efforts of city staff over the past six months. In particular,we thank Dr. Ready,Jay Thompson and Chief Franz for their leadership. We believe the revisions approved earlier this year are working and are beginning to make a difference. That difference has not been fully felt. We believe the primary reason for the shortfall is the need for dedicated enforcement personnel. The Vacation Rental Ordinance is not fully self-regulating. Where there are problems, where there are disputes - a neutral party has to be able to respond in-person and on-site. Our Police Department cannot be the primary enforcement personnel for Vacation Rental problems and disputes. At the time when the majority of vacation rental problems occur- weekend evenings - our Police Officers are needed elsewhere. The Palm Springs Neighborhood Involvement Committee recommends: 1. We enthusiastically support the recent decision of Dr. Ready to expand the Desert Security/Code Enforcement pilot to include a on-site follow-up by a security or Code Enforcement Officer to every Vacation Rental Hotline or Police Dispatch call. Our understanding is that this is a three-month pilot. As we understand it the on-site security/Code Enforcement follow-up is not intended to replace the responsibility of vacation rental homeowners and managers to respond to complaints involving their homes and their guests. The vacation rental manager has the primary responsibility to assess and correct misbehavior on the part of their guests. The security/Code Enforcement Officer will respond on-site to -- assess, document and respond as necessary. Where the facts on the ground 1 Adel ,4'ona.) N�oclsrt ��e..t At. 6: ,zlc3 '2- i4 DRAFT for Discussion Only 120214 demonstrate there are no problems and no violations taking place they will document those facts. When they observe violations-they will have the authority to intervene and to issue citations. We applaud this pilot. We have committed to work with the city and all the stakeholders to insure the staff carrying out this pilot are fully trained and prepared. By the end of this pilot we will have facts to guide us defining the enforcement-staffing model needed for vacation rentals. 2. Presently we have three homes that have suspension appeals pending. During the appeal process these homes are allowed to continue to rent out their home. We appreciate and support responsible due process. The suspension of a vacation rental permit is an economic loss. We support a homeowner's right to a neutral review before suffering such a loss. Nonetheless, the appeal process should not be allowed to drag on for weeks or months. Hearing notices and Hearing dates need to be scheduled with urgency and within a matter of days. Those neighbors who made complaints and those neighbors who reside near the home in question should be provided an opportunity to provide written and/or oral testimony to the hearing officer. 3. There is evidence that some individuals are making unwarranted complaint calls to the Hotline. We believe that those making a complaint to the vacation rental Hotline should identify themselves. Under the new pilot program every call to the Hotline will result in on-site follow-up. We believe such on- site follow-up should be limited to those Hotline complaint calls where the people making the complaint identify themselves. When someone calls the Hotline, they should be assured their name and identification will be confidential. They should also be provided with an opportunity to request a follow-up phone call from the Hotline or the city reporting back to them the outcome of their complaint. There are instances where excessive noise not observable from the street is nonetheless in violation of the ordinance when measured in the backyard. Callers to the Hotline should be asked if they wish to allow for the security/Code Enforcement Officers to enter their property for the purpose of documenting the alleged violation. 4. Our committee remains of deeply divided opinion on the advisability of a moratorium or limitation of vacation rental permits. Our disagreements reflect the broad disagreement within our community on this subject. Our committee includes those who have seen the character of their neighborhood altered by the concentration of rentals. Our committee also includes those who challenge and question the consequences of legally restricting a homeowner's ability to obtain a rental permit. 2 02 DRAFT for Discussion Only 120214 5. In our October 2013 recommendations we recommended the elimination of "+ 2" occupancy. The city did not in the May 2014 revisions eliminate"+ 2". While it is not unanimous, by a broad majority our committee continues to support the elimination of"+ 2" occupancy. All of us appreciate the importance of tourism to our town. We are proud that ours is a welcoming community. For many of us, the experience of not being welcomed is quite real. The debate over vacation rentals has divided neighbors and neighborhoods. We want people to feel welcome in every corner of our city. We also have a right to expect peace and quiet in our neighborhoods. We have a good ordinance-we have to enforce it. Palm Springs Neighborhood Involvement Committee Vacation Rental Work Group Sheila Cobrin Larry Huston John McCoy Michael McLean Lisa Middleton Ron Siegel Robert Thorson CC: City Council Members Dr. David Ready 3 03 4 2014 DEC -3 PM 3: 15 CA, f � t / t $ JA. t _ . ROB KINCAID President Vacation Palm Springs 1276 N Pa� {CXny rlr66:`Palm Springs Ca December 2, 2014 TO: Honorable Mayor Steve Pougnet; David Ready, City Manager, Councilmembers Ginny Foat, Chris Mills, Paul Lewin CC: David Ready, City Manager, Jay Thompson, City Clerk, Chief of Staff As owner of one of the leading vacation rental companies in Greater Palm Springs, please allow me to share some thoughts about the Palm Springs vacation rental ordinance. First let me congratulate the Palm Springs City Council and City Manager for its leadership and foresight in creating responsible regulations starting in 2008. As a result, this ordinance is working beautifully with a success rate —every month —at 95% or greater, according to detailed data. That's an "A" in anyone's grade book it seems, and definitely an outstanding performance. 95% Plus Success Rate + $100 million in annual economic benefit The City should be proud of its leadership that has allowed vacation rentals and related tourists to participate in the revitalization of Palm Springs. Vacation rental guests generate literally hundreds of millions of tourism investment in our City. This leadership for vacation rentals has boosted real estate values, improved neighborhoods and curb appeal, and provided an annual $100 million annually in economic benefit to our City in shops, restaurants, spas and galleries. $16 million TOT. Since 2008, Vacation Rentals generated $16 million in tax funds for the City Palm Springs Ordinance has been a model for other Valley cities; other cities in California and throughout the USA striking a balance among a variety of important participants and stakeholders: - Neighbors who have reasonable and honest concerns or complaints. - Tourists to our welcoming City who enjoy sunshine, swimming pools, shops, restaurants - Homeowners who invest mightily in Palm Springs vacation homes, boosting property values. - Cft of Palm 5prings, $4.5 million annually in unrestricted tax funds from short-term rentals. - Business owners for a lodging segment that provides more than $100 million in positive economic impact annually, including more than $19 million for restaurants, $16 million for shops and $11 million for attractions and entertainment, and supports hundreds of localjobs. Truth in Numbers - Numbers show that ordinance in place is working very successfuLLy_ - In any given month, more than 95% of vacation rental homes generate no calls to the hotline. Where I went to school, 95% was an "A" performance every time. 04 - The rules are being enforced —and mightily so. As an example, more than 70 citations were issued by the City or the Police Department in the July-October period. Even so, In these same four months, 97%, the overwhelming majority of vacation rental homes, were operated professionally and operate without complaint; fewer than 2% of rental homes receive citations in any given month, according to a detailed analysis of the City's Vacation Rental Compliance data. - The City is successful in identifying and registering homes operating under the radar. Much of the increase in the number of registered vacation homes in the past year has come from registering "by owner' rental properties. Suggestions/Recommendations: Our group of professional management companies would greatly appreciate your consideration of the suggestions below that professional vacation rental management companies believe will make the Ordinance work even more effectively. - Engage a Dual System: Ensure the quickest response to complaints by activating a dual system continuing to use Hotline. As standard operating procedure, whenever the police dispatch receives a call directly, the Police should simultaneously activate the Hotline, to make sure the complaint is acted upon swiftly. We as professional managers recommend this dual system as standard procedure for Police dispatch to notify the hotline immediately after a vacation rental call is received. The police can and should respond — but police officers sometimes have higher priority calls than noise. The numbers show that the average response time by an agency or responsible party is 21 minutes, according to hotline detailed data. Providing the quickest possible response time is in everyone's interest. The dual system will accomplish this. - Independent Verification: We as professional management companies strongly support City Manager David Ready's new plan to involve private security in responding to hotline calls as a neutral, independent verification or enforcement tool that is in addition to the current Hotline responding vacation rental agent or designated responder. Again, a dual system will get the quickest resolve. Reduce Abuse of Hotline of Exaggerated and False Claims: We are supportive of the neighborhood group's recommendation that callers be required to provide their identity upon calling the Hotline. This information would be kept private with the City and not shared with agencies. It is in the City's interest to differentiate between neighbors making honest and accurate complaints and those making repeated false or exaggerated complaints, currently a frequent occurrence, wasting City and police resources and jeopardizing vacation homeowner rights. Kids playing in a swimming pool on a sunny day may occasionally irritate a neighbor, but it is not an ordinance violation under most circumstances. Again, in every month, 95 % of registered homes operate without any complaint and only 2% receive citations. - Agencies and responsible parties find that the overwhelming number of hotline complaints are easily handled or are unfounded. As an example, 75% of calls to the Police Department result 05 in no citation or violation. The vocal minority who feel strongly against vacation rentals are attempting to bully the city and pit neighbor against neighbor by making false statements. The City Manager's plan is a solution, providing independent authoritative monitoring of complaints, and ensuring that the process of placing poorly managed properties on a limited Watchlist is implemented effectively and fairly. Thank you for listening. And thank you for your continued support of balanced and responsible vacation rental policy. Because of your leadership, the facts show the current ordinance is overwhelmingly successful. Respectfully, Rob Kincaid, President Vacation Palm Springs Real Estate Inc. 06 Jay Thompson From: Steve Pougnet Sent: Monday, December01, 20147:15 PM To: David Ready,Jay Thompson Subject: Fwd:Vacation rentals in Palm Springs Begin forwarded message: From: Luc Bernard<lucrbemardARmail.com> Date: December 1, 2014 at 6:42:01 PM MST To: chris.mills@Xalmsprings-ca.gov, ginnv.foatgoalmsorinesca.gov, steve.pougnet ,palmsprings-ca.gov Subject: Vacation rentals in Palm Springs We have seen in Vista Las Palmas in alarming increase of vacation properties in the last few years. Some are better than others. Some attract noisy tenants on a regular basis. I would simply like to know whether there is a cap on licenses or permits for vacation rentals allowed per neighborhood. If so, is that number based on a percentage of homes within the neighborhood? We are surrounded by vacationers who unfortunately seem to think they are entitled to do as they please, once they have paid for the rental. We have weddings pretty much every weekend,just a street away. They may stopped the loud noise by I Opm but these events still have an impact on the rest of us tax payers, that are simply trying to enjoy a quiet weekend at home. The problem is just getting worst and there must be some way to control what is happening in our neighborhoods. Having a phone hot line to call when it gets too bad isn't enough. We must be able to control numbers before the problems occur in the first place Luc Bernard 610 N Dry Falls Rd Palm Springs Ca 92262 t 07 1 . 2014 DEC - 1 PM 6' 0{3 Vacation rentals are good fir DTP J Springs By Aftab Dada, GM of Hilton for 25 years and Chairman of PS Resorts. Vacation rental properties are an asset to our Palm Springs local economy, public services, public safety, home values and the quality of life in our neighborhoods. Vacation rental homes are common in popular vacation communities where many homes are, in fact, second homes. We are fortunate to have a 30-year tradition of a strong vacation rental network in Palm Springs. $60 million spent in our local economy by vacation property renters Vacation properties are an essential part of our local economy. According to Palm Springs tourism studies, visitors to our community who stay in vacation rentals spend $60 million annually -- $18.8 million in our restaurants; $16.1 million in our shops; and $13.1 million at our local entertainment venues. It is estimated that when you include property improvements, related jobs and lodging fees, vacation rentals bring a $100 million total economic benefit to Palm Springs. We all benefit from this kind of tourism spending because we all benefit form a revitalized local economy. Over $4 million in vacation rental local taxes Vacation rentals are solid producers of local tax revenues. Consider the fact that last year Palm Springs generated $21.7 million in TOT — the occupancy taxes paid by visitors. Twenty percent -- $4.1 million in TOT -- was collected from vacation rental visitors. Every resident of Palm Springs benefits from the vacation rental tax revenues because these dollars pay for our police, fire, emergency medical, 08 1 code enforcement, seniors services and so many essential services that make Palm Springs a wonderful place to live. Vacation rentals strengthen our Palm Springs property values Our strong vacation rental market strengthens Palm Springs home values because it creates a year round demand on the supply of Palm Springs homes for sale. Last year 200 homes became new vacation rentals and the value of Palm Springs homes rose 18%. There are 1,500 vacation rental properties in Palm Springs. Sixty percent of vacation property owners invest their short-term rental revenues to improve their homes and support their investment in the community. In turn, this investment enhances curb appeal and benefits our neighborhoods. Without vacation rental revenues, many owners could no longer afford to maintain their second homes. Owners could be forced to place their homes into the For Sale market. That would saturate the inventory of homes for sale in Palm Springs, soften the market and create a devastating drop in our home values — as much as 30% -- from which it will take years to recover. Everyone is welcome to Palm Springs Vacation rental properties are a value to the Palm Springs community. As the General Manager and an owner of the Palm Springs Hilton Hotel, I recognize the importance and value of vacation rental properties as an alternative rental option for our visitors. Vacation rental properties support our goal that "Everyone is welcome to visit Palm Springs". The City of Palm Springs has been vigilant and smart in establishing regulations for vacation rental properties. The rules are working and that is good for our neighborhoods and for Palm Springs. Vacation rentals benefit Palm Springs. Vacation rental guests invigorate our local economy by supporting our retail businesses, restaurants and services. Vacation rentals support our community 09 2 with a huge contribution in local tax revenues that pay for our essential community services. And, vacation rentals enhance and grow our Palm Springs home values. , p 3 To whom it may concern„ �y�tV9 Pik 2: 5' The purpose of this letter is to bring to attention and explain the positivq.0b �t,kt 6acation prop—,erties have on our strong tourist based economy. 1� C11Y Our air conditioning business, as I'm sure people can guess, is a necessity in this hot desert climate. Every home in this desert is equipped with some type of cooling system,which eventually needs some form of professional service.As a result, I and many others survive off of the business from full time residents as well as from people simply vacationing. For obvious reasons,vacation homes are always in need of immediate assistance when their HVAC system fails.They rely on companies such as Esser to be available to fix these systems as soon as possible. This simple dynamic helps support not only Esser, but many other HVAC companies in the desert. With the amount of vacation rental properties in the desert, it should be pretty obvious and clear that it is vital people continue to utilize these properties. I could continue to talk about how important this is for my family's business, but the bottom line is that this topic goes much deeper. Being born and raised in the Coachella valley, I have personally seen the impact that vacation homes have on the desert. For one,they strongly influence various types of local business.As a member of various chamber of commerce and rotary groups,I know first-hand that ALL business owners anticipate the arrival of out of town guests to support business.Vacation properties not only keep the local HVAC businesses busy,they also stimulate plumbers, electricians, painters, landscapers,restaurants, entertainment based business, and MANY others. Second,the overall feel and look of the desert is changed. By that, I mean the impact of local investors turning homes that might have been previously let go,around and into approachable and well-presented homes.These home are aesthetically maintained,which in turn helps keep people busy and local neighborhoods clean. I could spend hours upon hours writing about how local businesses benefit, but overall,the outside attraction to the desert is something that is vital to us.With more and more people visiting,we find a very high demand on higher quality service from businesses like ours and many others.As a result,this stimulates our business,among others to constantly improve and provide better service;directly impacting the quality of business conducted and the overall quality of our valley. We find that most people who live here on a permanent basis,were once vacationers who fell in love with our valley and decided to make it their permanent home.This positive representation is something I am proud to be a part of. Finishing(and keeping this as short as possible), I know the vacation business will never die and there will always be people visiting.The point I aim to make is that our local population should really make it a priority to take care of and support our vacation properties. It is VITAL that we maintain a positive public image and CONTINUE to welcome visitors to our desert. Respectfully, Michael Esser Esser Air Conditioning and Heating Michaelesser@esserac.com ? 1 for-�''�`. mom L- 0 2014 DEC - I PM 6. 0 2 I" vacation homes JA: . _S 11r,domb , ..the most fun you ccW XdK eCdtibi6kpe 11.2'4.14 Mr. Steve Pougnet Mayor 3200E.Tahquitz Canyon Way PO Box 2743 Palm Springs, CA 92263-2743 RE: City of Palm Springs-Vacation Rental Ordinance, Enforcement& Abuse of Hotline Mr. Pougnet: As a vacation rental company focused on Palm Springs, ACME House Co. understands the sensitivity with neighbors. We are Ambassadors and 100% support the Palm Springs Vacation Rental Ordinance and "good neighbor" policy. We conduct thorough screenings of our guests. We communicate orally and electronically during the reservation process ensuring the guests understand and will comply with the ordinance. We often utilize the services of a Concierge to assist with arrivals communicating, reinforcing and ensuring the guests have a thorough understanding of the ordinance. While the house is occupied, our House Manual specifically references the ordinance. We place laminated fliers in several high visible interior and exterior areas reminding guests of the ordinance. We cap exterior outlets prohibiting exterior amplified music. Our select vendors often address work orders while the house is occupied and assist us with monitoring the ordinance. ACME employees often check-in with our guests various times of the day and night gently reminding them of the ordinance and to be respectful of the neighbors. We take any call received from the Hotline extremely serious. To support our commitment, we utilize the services of Securitas Inc., an independent third party national patrol company to assist us with enforcing the ordinance. We often dispatch Securitas to the house in question within minutes of receiving a call from the Hotline. They generate an un- biased Patrol/Inspection Response Service Report(aka dispatch report) of their observations. In addition to utilizing Securitas, we also call the guests directly. While there are occasional instances of guests acting inappropriately, the majority of the responses from guests is that they do not have outside amplified music, are not being loud, disruptive and not in violation of the ordinance. The reports received from Securitas back up and support the guests comments. Often the guests feel like they are being harassed for no reason and on the contrary, many times the guests themselves feel that their stay in Palm Springs has been disrupted. On several occasions, one neighbor adjacent to 2102 N. Berne Ave. has approached and questioned guests during their stay. You can imagine as a visitor, how these experiences can color their opinion of Palm Springs in general. You can also imagine also as an owner, how frustrating this can be, as you follow the rules,yet your ability to rent successfully is being threatened. We recently received letters from the City indicating two of our houses have been placed on the Vacation Rental Property Watch List. The reason indicated for the houses placed on the watch list is "excessive bona fide calls by the public." 1733 North Palm Canyon Way, Suite D — Palm Springs, CA 92262 2 o. 760.650,0150 f. 760.650.0151www.acmehouseco.com vacation homes ...the most fun you can have at home The addresses and call info is as follows: 1. 1091 E. Olive Way • Call Dates: 7.12.14 thru 9.22.14 • #of calls: 6 • Action Taken: ACME dispatched to the property for 1 call. Securitas dispatched to the property for 5 calls. • Summary:All 6 dispatches identified the house was compliant with little or no activity being reported. • No citations were issued to guests,ACME or Owner. 2. 2102 N. Berne Ave. • Call Dates: 7.3.14 thru 7.26.14 • #of calls: 5 • Action taken: Securitas dispatched to the property. • Summary: 2 (40%) of the calls identified the house was compliant. 3 (60%) of the calls were for one booking/guest violating the ordinance resulting in the guests being removed from the property by ACME. This can happen, and the ordinance, ACME, Complaint line all did their jobs expeditiously. • No citations were issued to guests, ACME or Owner. During the period identified in the letters, Securitas observed that 8 (73%) of the 11 calls were unwarranted and the houses were in compliance. Attached for your reference are the dispatch reports from Securitas for the stated periods indicating the houses were compliant. Additionally note that one of the dispatch report dated 7.13.14 identified the house to the rear of our house was generating noise. As a result of the above, I've filed appeals to have the two houses removed from the watch list. The calls for these two houses are in most cases, not "bona fide."They are excessive,an abuse of the hotline and a drain on various resources-private and public. The current policy and code enforcement does not require a caller to provide their name. Allowing callers to be anonymous encourages and facilitates fraudulent calls by a single source, results in houses being stigmatized or economic harm from unjust sanctions without verification. This is not consistent with other code enforcement policy within the City, which does require caller identification in order to dispatch code enforcement. This is flawed and could easily be challenged. When a house is on the watch list, the additional information asked of potential renters is a warning sign and raises eyebrows that there is something wrong at the address as they are not asked for this information when renting other properties. 1733 North Palm Canyon Way, Suite D — Palm Springs, CA 92262 13 o. 760.650.0150 f. 760.650.0151www.acmehouseco.com vacation homes ...the most fun you can have at home The policy of putting a home on the watch list because of too many calls, places in essence, new restrictions on the owner and agency, without putting the complaints lodged thru the complaint line thru any due process. This has the owners of these homes extremely upset. We are considering dropping them from our program because we don't want to be the agency that has homes on the watch list. If we drop the homes, both owners have stated they will go to self management, litigate with their neighbors and potentially the City. This process and outcome would be extremely negative for everyone, including the upset neighbor as they will no longer be protected by the staff and processes companies like ACME has put in place to address noise and neighbors in a professional manner. Quite honestly we agree with them, in that they have paid their fees, been compliant, been professionally managed, and responded to any and all complaints, yet, here they are on a watch list and required to grill potential guests with invasive questions about their party and their vehicles, etc. This is why we implore the City to revisit the policy of putting homes on the watch list simply due to the number of complaints. ACME along with other vacation rental companies that have a presence in Palm Springs are requesting that the policy and code enforcement be consistent with other code enforcement specifically requiring a name when calling in a potential violation. This ultimately will result in calls generated when truly violating the policy, identifying and addressing actual problematic houses and freeing up resources. Our goal with revising and enforcement of the ordinance is to identify a common ground. I welcome the opportunity to speak with you further on this subject as our approach is one of a partnership and a collaborative effort on all levels. ;j ank you. Michael Gold chief Operafing Officer Michael Gold COO •760.650.0150 '�'' ' ' •ACME House Co. a .r . 0 • •e f. 760.650.015 cc: David H. Ready, Esq., Ph.D Enclosures ACMEHOUSECO.COM l ACME houseCo. domb vacation homes 1733 North Palm Canyon Way, Suite D Palm Springs, CA 92262 4 o. 760.650.0150 f. 760.650.0151www.acmehouseco.com 1 PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT YES -kiil"-='�7 P�� Y-V*d vT Coact: 1. Fire Hazards Client 2. Smoking Violations Address at1v0E W/�t� p5 GA , Patrol No, 3. Safety Hazards ❑Patrol Inspections: ((1}} AM/PM (2 ANVPM 4. Doors left open(unlocked) (3} AM/PM (4l AWPM 5. Windows left open unlocked) (s) AM/PM (7) AMIPM ((8) AWPM 6. Vaults,safes left open(unlocked) 7. Damaged fence ❑warm Response: 'Lt'ic( AMlPM Dispatched WNI Arrived 8. Trespassers noted PANS `Zr 0 AWM Departed Zone 9. Suspicious activities ileft Remarks: AWt"J� A Vier ���ty 11. Property damage age 11. Properly damage N C - I C r m f!✓ 1)�ivc--Vvdy 12. Security lights off _ 13. Parking violations tqb Nll'r i4 c- . Lwr� I c e(T�L0�1� l fStt�[tJ(o• 14. Exits blocked 15. Pipes broken C was FermtN� M TkE (Ek151= td tK� pR u� 1 . Water left water ng fbls le 17. Steam or water leaks '(�� -• f• 18. Temperature-low/high 19. Damaged fire extinguishers cGterjS 011's A-ndtcS' OF TF6f= eomh ' fHNC' • 20. Slippery spots 21. Oil leaks Patrol Officers signature„'r _ 22. Unnecessary lights left on Shield No. 7 Date T-[ l� 23. Other unusual incidents ssopooto(sros) CLIENT COPY us ,ram PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT ' YES Client HAINJ Fire Hazards Contract If 2. Smoking Violations Address_te aUJe Patrol No, 3. Safety Hazards Patrol Inspeellons: (sl �PPMM �; AWPM 4. Doors left open(unlocked) ((5)) AM/PM ((46) AWPM 5. Windows left open(unlocked} (7) AM/PM (8) AM/PM 6. Vaults,safes left open(unlocked) 7. Damaged fence ❑Alarm Response: PARS Dispatched AM/PMArrived B.Trespassers noted PARS AM/PM Departed Zone 9. Suspicious activities It 10. Evidence of theft Remarks: 12�a vesr T3Y FMayt 11. Property damage 72trr NoT 5�`F >`� aN �i��fRwRY 12. Security lights off 13. Parking violations 14oInr 6 QyIfT 14. Exits blocked 15, Pipes broken _ ---- 16. Water left running 17. Steam or water leaks 18. Temperature-lowthigh NO 19, Damaged fire extinguishers NO PYLu$C.FY "'ram-R-Pmrrr- 20. Slippery spots 21. Oil leaks Patrol Officers signature_ •CAI e14 22. Unnecessary lights left on Shield No. 6Z(g7 Data _r7' ?A'� I 23. Other unusual incidents ssopoete(W" GLI ENT---OPY 01IX13 awurtiec 9eauq ServicesU ,�. PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT ' YES Client hiJ9Fz)�%'t-S4RW- F(AN60-4r '*aC'o centmc4N 1. FireHazart 2. Smoking Violations Address Ibq(r--0UvE W" Patrol No. 3. Safety Hazards ❑Patrol Inspections: (1) MIPM (2) AMIPM 4. Doors left open(unlocked) (4 AMAW 5. Windows left open(unlocked) (� AM/PM (a) AM/PM (n AM/PM (8) AM/PM 6. Vaults,safes left open(unlocked) 7. Damaged fence f�Alarm Response: 12oe AMAIM Dispatched 22a AMIPM Arrived 6. Trespassers noted PARS Z2 AMIPM Departed 9. Suspicious activities Zone 10. Evidence of theft Remaria:'A1ZCZlyr.b A-7 Pjgn j"„ 11. Property damage No'Clc_r'p -tQA)6 U15HIr CS CI AI INWW€WA# 12.Security riightsoff - 13. Parking violations 14. Exits blocked �(OU�� r5 QUla r. 15. Pipes broken 16.Water left running 17, Steam or water leaks 18. Temperature.low/high 19. Damaged fire extinguishers NO PCB ENS 'M R-4FKXT 20.Slippery spots 21. Oil leaks Patrol Dfficers Signature !M17 d 22. Unnecessary lights left on Sbleld No. 6Z(N'1 Date G-ty 23. other unusual incidents s Poote(a/" I^ ,lE;U 3�-011Y 0 ZM Securlles Security Sell USA,Inc. PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT7 � fP1L �Kingm�� YES No U 1. Fire Hazards Client Acne Contract# - 2. Smoking Violations Address 1091 E A t ,ye W dh YPatrol No. 3. Safety Hazards ❑Patrol inspections: AMIPM (2 ANVPM 4. Doors left open(unlocked) 13 AM/PM (4� ANVPM 5. Windows left open(unlocked) (5) AMIPM A ANUPM 6. Vaults,safes lee open unlock (7) ANUPM (6) AM/PM p (unlocked) 7. Damaged fence _ XNarm Response: AMIPM Dispatched CJ fY 10 AM/PM Arrived R. Tres assers noted PARS O O Z 2 AM/PM Departed Zone 9. Suspicious activities heft Remarm; Arr` re j oN Sr." R Z raft ; 11. Evidertydance of age �"^�-r1 11.Property damage f-1Ze arStAIN11al. 1"' 1.1ovS.� ti.aaS c1a�1C 1 12. Security lights off �r Z /fie N e i to ts+ a{l T T Ise n C a, Ile•C 13, Parking violations Gm r` S c r I' 60!L6 14. Faits blocked oken d: j Aid+ Kn'Zaf� ah +kQ door, 16. Waterles rftru 16. Water left running 17. Steam or water leaks 18. Temperature-low/high 19. Damaged fire extinguishers 20. Slippery spots 21. Oil leaks Patrol Officers Signature _ 22. Unnecessary lights left on Shield No.�ZH.2- Date - 23. other unusual Incidents SSOPeete(e/ee) (..;...lf,'€ll (:"ARly 02eee Se ItWl Security S.ai.USA,Inc. PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT ' YES NO 'I 1. Fro Hazards Client C-�v(e Contract y S 2, Smoking Violations Address Patrol No. 3. Safety Hazards C7 Patrol nap ectlans: (1' An (2' M 4. Doors left open(unlocked) 1�) (a 5. Windows left open(unlocked) (S) AMA'M (a) AM/PM (7) AM/PM (8) AM/PM 6. Vaults,safes left open(unlocked) ❑Alarm Response: rin N fi AMIPM Dispatched O(QS AWPM Arrived 7. Damaged fence PARS Py 1$ AM/PM Departed 8. Trespassers noted Zone 9. SUSPICIOUS activities Remadrs t S O•dttc .� 10. Evidence of theft c _�'L✓Tt (� E� t. k Vr rd 11.Property damage V 0�SP cl,410 ___ __ 12. Security lights off 13. Parking vlolations u 19(1VV1 r-�f� �It�� 7 �t.'}� Co (=�.,Ll,x� tt�r )ate r (1 rrnl. 14. Exits blocked 7 15. Pipes broken 16. Water left running t d 17. Steam or water leaks f 18.Temperature-low/hi h -dh rr h of 19. Damaged fire extinguishers II 11 )) 20.Slippery spots G�a7IG r 'L SifA-kk V f9Gc q �o Papal - u � ( v� ���'�`� 21. Oil leaks r� g 2f 11��G«,-z 22. Unnecessary lights left on Shield No. 7 2 f4, Date 23, Other unusual Incidents swPoote(axe) CI..I[-NT COPY ®woeSumle.s«uWysa.;aa USA,Inc. ,R I PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT YES NO 1' . Fire Hazards Client 'CMnn r�r 4�j�(NS P co� AN (� Contract 0 2. Smoking Violations Address?��� IUn VV K4r•NP �l.t iv2 IA M Pt-^H� �C A Patrol No. 3. Safety Hazards ❑Patrol Inspections: (1) AM/PM AWPM 4. Doors left open(unlocked) (3j AWPM (4} AM/PM 5. Windows left open(unlocked) (5) AM/PM (b) AM/PM (7) AM/PM (8) AM/PM 6. Vaults,safes left open(unlocked) 7. Damaged fence Mann Response: Z)30 AM/PM Dispatched 2-(3 5 9 AM/PM Arrived8. Trespassers noted PARS � AM/PM Departed Zone 9. Suspicious activities ! 10. Evidence of theft Remarks• Pae�2r1 Ek�Cfur of la � ,�"ce,7 Ewa e�A`c�es 11.Property damage r , �-Ve -A.vLy a� Ywo vein^ �e� �orkt�. `yv Fro a� 12.Security lights off � 1 v\ `5 i� c T It r `` `f so 1 13. Parking violations No\- NA.Ke Ca,v ,A w `n i� �I�i UuaLc o� �� a��resr 14. Exits blocked (-epy„ie�T J 15.Pipes broken 16.Water left running 1 17.Steam or water leaks r �• d` kpse in As 18. Temperature-lowthigh 19. Damaged fire extinguishers 20. Slippery spots yy 21. Oil leaks_ Patrol Offinefs Slgnamre ` 0.�T'P/-P' 22. Unnecessary lights left on Shield Na. b5`13 Date ]136 H 23. Other unusual Incidents ssornora(am) Ck-W N I COPY 0MO secwum s uncy Sen a.USA,Inc. PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT YES ruent Mq>E& J tMMM Contract If 1. Fire Hazards 2. Smoking Violations Address 207- gLRN or L P GR Patrol No_ 3, Safety Hazards ❑Patrol Inspecuons ((t AMIPM AWPM 4. Doors left open(unlocked) (3� AMIPM `4 AMIPM 5. Windows left open(unlocked) AMIPM (7) AM/PM (6) AMM/M 6. Vaults,safes left open(unlocked) ❑Alarm Response: AM/PM Dispatched I YOS AM/PM Arrived 7. Damaged fence PARS ----73�- AM/PM Departed 8. Trespassers noted Zone 9. Suspicious activities 10. Evidence of theft Remarks:_ 4"tu '1- VlEr {PWREQ Dfti Nn«�6p-- Y 11. Property damage f1Q-Vh-,-b ► 12. Security lights off 13. Parking violations 14. Exits blocked NO 15. Pipes broken 16. Water left running 17. Steam or water leaks 18. Temperature-low/high NOW) tVJO C*aS ON 19. Dama fireex6nguishers 20. Slippery spots_ 21. Oil leaks Patrol Officer's Signature /Bf4- 22. Unnecessary lights left on Shield No. G?l y--2 pate 7-- 23. Other unusual incidents 8 ssoeoora(eroe) CI_I0131 (110py 02038s«„am..c.nnty5e,rives USA Inc. PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT YES NO 1 1. Fire Hazards Client N(..Me n 1�10yre h�d.M 1 Contract# 2. SmoldngViotabons Address �IQL I V_ t 1p t Dr ye D(�2Z/w P-['nTC� Petml No. 3. Safety Hazards ❑Patrol Inspections: 1)) AM/PM (2)) AWPM 4. Doors left open(unlocked( �3) AM/PM (4) AIMM 5. Windows left open(unlocked) 17) AM/PM (8) A PM 6. Vaults,safes left open(unlocked) 7. Damaged fence KAlarm Response: 015-7 ANI M Dispatched a I& AM/PM Anfred 8. Trespassers noted PARS 3 5n AM/PNI Departed Zone 9. Suspicious activities I 10. Evidence of theft Remarks: 0 L o 'ti o,c s - 11. Property damage LA u r . 12. Security lights off S u 13. Parking violations z si vti�=roN 1 e 14, Exits blocked d ., v 15. Pipes broken 16. Water left running 17. Steam or water leaks r- ` \ 18.Temperature-low/high An; e c Na 19. Damaged fire extinguishers mos',L, or Nairn Was Ve 20. Slippery spots 21. oil leaks 9 Patrol Officer's Sigrnature_ S V U a�,YPCt' 22. Unnecessary lights left on Shield No. �(.5�3 _-- Data h V 23. Other unusual incidents GWPD016(as) C I._IE-JAT G()PY ®aroa secuntas S«uflly sery cas USA,]]me- PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT YES Client M Iry&W'^r D12r=1 01 1. Fire Hazards Contract# 2. Smoking Violations Address f 0 x N B tltN�__J�,;?- /E Patrol No. 3. Safety Hazards ❑Patrol Inspections; (1) AWFM {{22)) AM/PM 4. Doors left open(unlocked) (3) AWM (4) AM/PM 5. Windows left open(unlocked) ( ) AM/PM () AMIPM 6. Vaults,safes left o unlocked (77) AM/PM (8 en) AMlPM P (unlocked) ❑Alarm Response: AWPM Dispatched / 7. Dion ed fence _ _. p ?!r 1 AWPM Depart 8. Trespassers noted PARS �7 C O AMlPM Departed Zone 9. Suspicious activities 10. Evidence of theft Remarks;�'MM� 'L/yCK 70 'tfZE 'P�g2rirrTa/ �0 Maft�E Sir+-E 11. Property damage G v C t d kJ L oN 12. Security lights off 13. Parking violations PRO LEFT AT /7 ('S ltwMS 14. Exits tiladcad 15. Pipes broken 16. Water left running 17, Steam or water leaks 18. Temperature-low/high INSI C- OG ( � fyaJ_ tF�.+pf ( c rVa GJ ti� 19. Damaged fire extinguishers 20. Slippery spots 21. Oil leaks Patrol Officers signature 22. Unnecessary lights left on Shield No. - rrO21 q Date 7' 26-l 23. Other unusual incidems 49 890Pame a ° �0 ) CLk"e.'h T CfD}'Y ®wan secudtaasecaortyservires US ,Inc. PATROL INSPECTION/ ALARM RESPONSE SERVICE REPORT ' h YES O CAient F�Io7 0-►� D14A M Contract# 1. Smoking king Vio bons Addressljc)2. rj atmrJ6 zR1V� 3. Sm*ngValas Patrol No. 3. Saf Hazards ❑Patrol Inspectors: ((1 AKIPM � AMIPM 4. Doors left Open(Unlocked) (3� ANIIPM fel AMWM 5. Windows left open(unlocked) (5) AM/PM (6) AWPM (7) AM/PM (8) AWM 6. Vaults,safes left open(unlocked) 7. Damaged fence PARS � '� ON.armResponse: O� Dispatched (F53 AM/PMArrived B. Trespassers noted PARS / 5 AMIPM Deported Zane 9. Suspicious activities 10. Evidence of theft Remarks:RE fb A CA tt `' w ACKC WONSE CONPAoyW I (A., 11. Property damage_ M[ 10 RF6 POny To A SOV HDMe . Di f To Me GvE5r 12. Security lights off W elq-t ba.r6 r0 3F TV lmm BEST W F7s-E 4Dv f CAD _ 13. Parking violations 7KE NaFD 0N� Hav P+—SiJ ' t9vr 14. Exits blocked 15. Pipes broken 16. Water left running 17. Steam or water leaks 18.Temperature-low/high 19, Damaged fire extinguishers 20. Slippery s 1s 21. Oil leaks _ Patrol Officer's Signature •(1qW1 r2A _. 22. Unnecessary lights left on Shield No. Date 7 264y 23. Other unusual incidents ssoroois leroe) C.°S_IEN'C GOPY 0 ssos sm1,.05 s«Imly s i..vsw u. I i v v v t ` I I " i 1 20 IL` � r Jay Thompson From: Steve Pougnet Sent: Sunday, November 30, 2014 2:05 PM To: Ginny Hahn Cc: David Ready; Jay Thompson Subject: Re:Vacation Rental Management, Ordinances & Enforcement Thank you for taking the time to write. Mayor Pougnet On Nov 30, 2014, at 2:53 PM, "Ginny Hahn" <privatevillamana eg ment@gmail.com>wrote: Thank you for taking your valuable time to study the vacation rental division of the hospitality business here in Palm Springs. My company, Private Villa Management, opened its doors in 1986 as the exclusive rental manager for the Sundance Villas property consisting of 19 privately-owned condominiums with private pools & spas. We were unique, attracted the attention of Mobil Travel Guide, and were awarded a 4-Star designation in the "Motel" category for 10 consecutive years because Mobil had no category for short-term rentals, now termed 'vacation rentals.' The other 4-Star property at that time was the Ritz in Rancho Mirage. We were in very good company. The most challenging part of the exploding vacation rental business is qualifying the guests and recognizing red flags. This is a skill learned over time and extremely valuable when renting private homes, especially in a high-density neighborhood situation. It may be because of our screening process that rentals generated by booking agencies, (Booking.com, Airbnb, etc) have not been a problem at this property where ownership is comprised of residents and vacation rental owners, most of whom purchased homes after enjoying many years as vacation renters here. Our vacation homeowners live as close as Los Angeles and as far away as England, and they trust we will care for their homes as if they were our own. We do. And, we are respectful of the rights of the residents to enjoy their own homes in peace and quiet. Vacation rentals generate home sales which then introduce younger generations to our desert. We love to meet young couples who first stayed here as children on family vacations. Many on our guest list fell in love with Palm Springs after years of vacationing here then chose to purchase a home of their own in our Valley. All have become ambassadors for our beautiful city. t 21 One of our guests purchased a home in the exclusive Old Las Palmas neighborhood and entrusted PVM to manage it. After a successful year of renting almost exclusively to Airbnb-generated guests with no complaints from the neighbors, the home was sold to another family who contracted us to continue the vacation rentals, on the condition we would consider the quality of the guests above the quantity of rental nights; an easy request of us. The Renters Agreement we wrote for our prospective guests became the foundation for the Rules & Regulations Amendment to the Sundance Villas Homeowners Association By-Laws. That HOA document has given us more teeth when qualifying prospective rental guests. PVM prides itself on working in harmony with the homeowner, the residents of the condo community and the entire neighborhood. We are proud to be part of the vacation rental industry in our beautiful city and hope, with continued education and enforcement, our contribution to Palm Springs will be appreciated and embraced by the community. Respectfully yours, Ginny Hahn, Owner Private Villa Management 760-325-3888 Private Villa Management 1-800-455-3888 *Managing Select Vacation Rentals at Sundance Villas since 1986 2 22 Jay Thompson From: Tom Stansbury <desertrat2002@gmail.com> Sent: Monday, December 01, 2014 1:20 PM To: Jay Thompson Subject: Fwd: Vacation Rentals in Palm Springs Jay, Please attach this letter to your Staff report. I will be forwarding others shortly and more as I get them. Tom ---------- Forwarded message ---------- From: Jerri Freed <jerri.freed(2sbcglobal.net> Date: Mon, Dec 1, 2014 at 11:53 AM Subject: Vacation Rentals in Palm Springs To: ginny.foatApalmspringsca.gov, chris.millsngepalmsprings-ca.gov, steve.pougnet&palmsprings-ca.gov City Council Members. My husband and I have lived in the Indian Canyons neighborhood for the last 8 years as full time residents. Living in Kings Point, with an association and regulations regarding short term rentals, we had absolutely no idea of the huge problem that vacation rentals pose to the general residential neighborhoods. We even bought a property, knowing that there was a vacation rental next door, but had no idea the extent it destroy our right to a peaceful environment. Until someone has lived next door to a vacation rental and woken up to screaming at 1:00 AM,2:00 AM,3:00 AM,4:00 AM and even 5:00 in the morning with no response from Vacation Palm Springs and little help from the hotline I don't think you could imagine how truly horrible this whole situation in Palm Springs really is with vacation rentals. The real problem lies with the short term, one, two and three night rentals and not with longer term weekly, monthly or seasonal rentals. I agree that people have the right to rent their homes but they do not have the right to turn them into hotels within residential neighborhoods. These renters belong in real hotels, in commercially zoned areas with the staff and security to deal with these people that are only coming for the week-end to party. The city would not suffer at all from lose of tax revenues as the same people renting houses short term would rent hotel rooms and pay the same or greater taxes. The regulations that have been imposed also need to be enforced with repeat offenders losing their rental license for a significant period of time such as one year. Also the number of people allowed at a vacation rental (plus 2 regulation) needs to be removed as this only further promotes a general "party" atmosphere that does not belong in a residential neighborhood. 23 We love Palm Springs and have built a great life in this area but if the city council does not impose stricter regulations we will be forced to move. No one should have to deal with what we have been though in the past two years. We have the right to enjoy our homes, our backyards and our neighborhood in peace. Please do something to address this situation. Short term rentals have no place in residential neighborhoods. Thank you, Jerri Kuttig Indian Canyons 2 24 Jay Thompson From: Tom Stansbury <desertrat2002@gmail.com> Sent: Monday, December 01, 2014 3:07 PM To: Jay Thompson Subject: Fwd: Dec 3rd Council Meeting Jay, Please attach this letter to your Staff report. Tom ---------- Forwarded message ---------- From: Adam Koffman <arkoffman@hotmail.com> Date: Mon, Dec 1, 2014 at 3:00 PM Subject: Dec 3rd Council Meeting To: "ginn foatkpalmspringsca.gov" <ginny.foat@palmspringsca.eov> Cc: "infon,ProtectOurNeighborhoods.net" <infona,protectourneighborhoods.net> Dear Ms. Foat, I appreciate you taking the time to read my email. My partner and I purchased a home in Palm Springs just over two years ago, and we love it so much we drive out from Los Angeles every weekend to enjoy the peace and quiet of the desert. It is so relaxing! Because we work full-time in Los Angeles, we unfortunately cannot attend your council meeting this Wednesday to discuss the Vacation Rental Ordinance. This has been a very important topic for us since the first day we moved in and sadly discovered our next door neighbor was running a vacation rental. Their weekend guests have often been noisy and inconsiderate. We value the hard work Lisa Middleton, our neighbor, has invested in developing the new Ordinance. She has also helped broker some discussions with a vacation rental agency owner,to help them adapt better to the Ordinance. I believe through her help, our neighbor and his agency may have made some conscious effort recently to limit renting to disruptive guests. While it has been relatively quieter next door over the past two months, we are aware there is a potential that one problematic guest can disrupt the peace despite pre-cautions taken by the rental agency. And, we are aware that there are likely many other full-time home owners living adjacent to rental units who still suffer 1 25 from and need to address noise problems. It's definitely more acute for those homeowners who experience the problem first-hand. We are sympathetic to our fellow residents and still vigilant nonetheless. Since we are unable to attend your council meeting this Wednesday night, we respectfully ask that the Council consider amending the ordinance with at least this one revison: We do not believe that it is reasonable to allow the "plus two" provision. For example, a three bedroom house can currently rent to eight people with this provision. This does not seem appropriate given the size and layout of most homes. We believe that it is more appropriate to allow for rental guests to have their own bedroom and bathroom. For example, it seems more humane and gracious to allow for two guests to share one bedroom and one bathroom. While we support other enhancements to the ordinance currently being discussed, we feel that normalizing the occupancy limits to more reasonable and sanitary dimensions would benefit both the full-time Palm Springs residents and the renting guests. Please support this important revision to remove the "Plus 2" provision. We appreciate your time and dedication to our beautiful city. Thank you for your consideration. Best regards, Adam Koffman &Jim Campbell 615 E Ocotillo Ave Palm Springs, CA 92264 z � 6 Mark A. Nottoli 2183 Desert Palms Drive ` PALM SPRINGS, CALIFORNIA 92262 �G (760) 325-3504 i November 30'h, 2014 HONORABLE MAYOR POUGNET MAYOR CITY OF PALM SPRINGS 3200 EAST TAHQUITZ CANYON WAY PALM SPRINGS, CALIFORNIA 92262 Re: VACATION RENTAL NOISE AND CONGESTION / NEW ORDINANCE. Honorable Mayor Pougnet, I wrote to you back in 2011 about this problem (copy attached), and I understand that the city will draft a new ordinance that attempts to deal with the problems of vacation rentals. I will keep this letter short and to the point, and hope it will be viewed by your eyes. I live in Sunrise Park, and when I bought my house, of the ten houses on my street, none were vacation rentals. When I wrote you in 2011, three of the ten houses were vacation rentals. Today, five of the ten houses are vacation rentals. The problem is that the quality of our neighborhood is being destroyed with vacation rentals. Usually people who rent have parties, and what was once a quiet neighborhood, is now noisy and busy. Our neighborhood is zoned for "single family" occupancy, and is not "mixed use", nor "commercial." While I own my home and am only allowed to have a single family occupy it, my neighbor can have three families occupy his vacation rental and this is not fair. There should be higher standards for neighborhoods that are zoned for "single family occupancy. Your vacation rental policy violates the city's own zoning laws. I would urge you to consider a new vacation rental policy which takes this into consideration. There should be different standards for the various zoning categories. One should not be able to rent "by the night" like a commercial use hotel/motel, in what is zoned a "single family" res' ential area. Kind regards, 0 1 V Mark A. Nottoli 2183 Desert Palms Drive PALM SPRINGS, CALIFORNIA 92262 (760) 325-3504 March 31st, 2011 HONORABLE MAYOR POUGNET MAYOR CITY OF PALM SPRINGS 3200 EAST TAHQUITZ CANYON WAY PALM SPRINGS, CALIFORNIA 92262 Re: PARTY HOUSE AT 2151 E. DESERT PALMS DRIVE. Honorable Mayor Pougnet, I want to thank you for reading my letter and having your assistant Martha phone me earlier this week. I was truly impressed how "hands on" you are, and frankly I was shocked to see that someone cared. Of yourself and all the council members who received letters, you were the only one to reply. It makes me proud to have voted for you in every election you have ran in, and it verifies all the good things I have heard about you over the years, all around town. First, let me tell you that your employee Cindy Gosselin has been on top of this problem since I brought it to her attention. And, I am grateful for her help and kindness, as well as her availability. She is a great person to work with, and she has made me aware of how to report the problem and get compliance with the ordinance. Secondly, let me ask that you please try to pass some measure restricting very short-term rentals, in residential neighborhoods. I understand property owners have a right to rent. I am a homeowner too. But, we both know that there are different "use" types of areas, and pure residential neighborhoods should have stricter zoning. The house next door to me is being rented by the day, weekend, and week. It is run like a motel/business. And a business would not be permitted in a purely residential "use." I hope you can address this in the future, and if you need my help, just ask. Kind regards, Mark A. Nottoli 28 November 26,2014 Members of the Palm Springs City Council Dear Members, We are writing to request that the city of Palm Springs allow time for the new regulations regarding vacation rentals to have impact on the city's quality of life and not implement a ban on short-term vacation rentals in the city. We purchased our home in Palm Springs in February of 2009 when Palm Springs was very deep in the economic recession and there were few buyers and a large inventory of properties throughout the Coachella Valley. We bought in Palm Springs knowing that we would like to retire in the house we bought in about 10 years and we could cover some of the costs associated with the property from vacation rental income. We would likely not have bought in Palm Springs had we known that we would not be able to rent out the property for short-term vacation rentals and both ourselves, our guests and our rentals spend money at local restaurants and stores. We certainly understand the need to make sure that short-term renters respect the neighbors and the neighborhood and we have never had any complaint from anyone regarding our tenants. The new regulations are designed to protect the full-time neighbors from these issues. Banning short-term rentals in Palm Springs will send many visitors and their money further down the Valley and seems ill- advised at this time. Thank you in advance for taking our views into consideration. Sincerely, 0 John Oliver& Kurt Rademaekers jd r 2155 E.Tachevah Drive c- Palm Springs, CA 92262 ry. N U1 � J 29 Jay Thompson From: Tom Stansbury <desertrat2002@gmail.com> Sent: Monday, December 01, 2014 1:21 PM To: Jay Thompson Subject: Fwd:Vacation rentals Jay, Please attach this letter to your Staff report. Tom ---------- Forwarded message ---------- From: sidney roberts <sidneymroberts&gmail.com> Date: Sun,Nov 30, 2014 at 9:36 PM Subject: Vacation rentals To: ginny.foat&palmspringsca.�ov, chris.mills@ msprings-ca.gov, steve.pougnet(cr�,palmWrings-ca.eov Cc: Protect Our Neighborhoods <info(a,-,protectournei¢hborhoods.net> Hello Ginny, Chris and Steve, A former problem vacation rental house across the street from me has new owners who are permanent residents, and the neighborhood is benefiting significantly from the change. The owners provide another bond to a committed group of home owners who cherish the quality of the neighborhood. They are also quiet, unlike the groups that rented the house previously. Besides enforcing the vacation rental ordinances already in place, it's important to consider whether or not it's prudent to allow new vacation rentals in this already saturated market. Providing neighbors with an opportunity to weigh in on permit allocations is a good start toward an equitable process. The current problems with vacation rentals continue, and until these issues are under control, permitting additional rentals is unwise and unfair. I encourage you to look after our neighborhoods. We need your continued support. Best regards, Sidney Roberts 1010 East Deepwell Road Palm Springs 1 30 Bruce Warner, Brent Neave, Dwaina Sprague 834 N. Rose Avenue 7014 k0Y 26 PM 5: 5 Palm Springs, CA 92262 JA, CITY CLEr,k November 26,2014 Palm Springs City Council Re: Vacation Rental Ordinance After many years of enjoying vacation rental properties in Palm Springs,we finally fulfilled our dream of owning a beautiful house in Vista Las Palmas. The property had been neglected for many years before we purchased it,and with great pride we have updated the exterior, interior and landscaping. Our purchase was made possible by the City bylaws which allow us to earn income from the property when we are not using it ourselves. We rely on this revenue stream to contribute toward the costs of ownership. Virtually all of our renters stay for periods of two weeks or less,many just for a three day weekend,and to the best of our knowledge,they have all been highly respectful of the home and the neighbors. We strongly support stricter enforcement of the current Vacation Rental Ordinances,and agree with provisions to levy fines for nuisance and noisy renters. in fact we would be happy to pay a higher license fee to the City if the extra revenue could be effectively directed towards enforcement. Clearly everyone, including full time residents as well as owners of vacation rental properties, benefits from weeding out the disrespectful renters. We also support the removal of the"Plus 2" provision. Two occupants per bedroom is a full house,and we abide by this rule ourselves for the protection of our own property. However, we very strongly appose any proposal to restrict vacation rentals to minimum periods of 30 days, however. Without income from short term rentals we, like so many of our friends who own property in the area,would be forced to sell our beautiful home. If a large number of the vacation rental properties were listed for sale there would once again be a glut of homes in the area for sale, significantly reducing property values and tax revenues. Vacation rentals offer a holiday experience not provided by hotels, and are responsible for a massive amount of tourist traffic,which undoubtedly is contributing to the incredible revitalization of the downtown area and the success of so many small businesses. We strongly urge that you do not tamper with this tremendous source of revenue by restricting vacation rental property stays to 30 days or longer. The potential damage of such a decision would be huge. Respectfully, Bruce Warner Dwaina Sprague Brent Neave Jay Thompson From: Steve Pougnet Sent: Sunday, November 30, 2014 1:52 PM To: Jeff Watts Cc: David Ready;Jay Thompson Subject: Re:VACATION RENTALS HAVE RUINED OUR NEIGHBORHOOD Thank you for your email. I will take it under consideration as we review the ordinance on Wednesday. Mayor Pougnet On Nov 29, 2014, at 12:45 PM, "Jeff Watts" <vinvlieffnn msn.com>wrote: Steve Pougnet, As I cannot attend the upcoming council meeting - I am writing to you about the terrible situation in our neighborhood. A little over a year ago 16 of our neighbors signed a letter to Ginny Foat and hand delivered it to her office. This letter, with 16 signatures of voting property owners, was ignored. We created another letter w/the same signatures and this 2nd. letter was also ignored. We were desperate at this point regarding the noise & commotion-traffic congestion, parking congestion,people loitering in the street at all hours of the night, trash in the streets that nobody cleaned up unless we complained, trash on other residents property thrown by customers of this "vacation rental", verbal abuse from these customers, etc. I could go on. This had been going on in our previously quiet, peaceful neighborhood for 3 years - and we couldn't take it any longer. Our lives had become constant complaining to the hot line - which did little or no good - and didn't improve things at all. Every week it was the same - and not just on week-end. Thru the week also. Neighbors being awakened at 10:00PM on a Tuesday night by screaming and yelling - often including profanities - and our only option was to start making phone calls to the hot line - at 10:00PM at night after being startled awake by the noise. This is no way to live. The law states that property owners have a legal right to "quiet and peaceful enjoyment of their property". And this has been taken away from us. And it all seems to have happened behind closed doors - with Palm Springs property owners having no say in the matter. And now that all of the rules have been put into place - completely in favor of the owners of these "vacation rentals" -the rest of us have practically no recourse. As I've said, our lives have become chaos 365 days a year. And we are angry. Our elected officials have failed us - and are even responsible for this awful situation. And dare I mention a bottom line issue here - our property values have dropped drastically. We are stuck. Who would knowingly buy a house with these kinds of living conditions to look forward to? You MUST fix this situation. I can't even imagine that it is legal for the property owners running these "vacation rentals" that are actual businesses - situated in residential neighborhoods. I bought a house in a "residential" neighborhood that has been turned into a "business/resort" neighborhood. They have been granted special licenses to operate businesses in residential 1 32 neighborhoods. Without even consulting the rest of the city's voting property owners. 1 am only one of a rapidly mounting group of unhappy Palm Springs citizens/property owners. PLEASE do the right thing- and stop this horrible situation. Our beautiful city is being ruined. Jeff Watts Bob Welden 2249 Paseo Roseta Palm Springs, Ca. 92262 760-318-1955 33 2 Jay Thompson From: Larry <elwood86@aol.com> Sent: Thursday, November 27, 2014 10:54 AM To: Jay Thompson Subject: Fwd:Include with Staff Report on Vacation Rental Ordinance Begin forwarded message: From: Larry <elwood86kaol.com> Date: November 27, 2014 at 8:43:46 AM HST To: "j.thompson@,psca.gov" <j.thcmpson(cre,psca.gov> Subject: Include with Staff Report on Vacation Rental Ordinance Dear Mr. Thompson, We respectfully request that our letter below be included in the official staff report on vacation rentals. While we understand the concerns of some residents regarding vacation rentals, we do not support the 30 day restriction. As vacation home owners, we believe, if properly managed, vacation rentals can be respect the rights of long term residents as well as provide a robust industry for Palm Springs. I can honestly say we would not have purchased had such a restriction been in place. Please consider the impact to housing pricing such a restriction might cause. We attempt to comply with all current laws and regs as well as have a "be a good neighbor" approach to our rental. We love having a second home that we can enjoy, but could not afford it should we be restricted from renting it. Regards, Larry Wood and Rodney Love 992 E. La Jolla Road t 34 ?ALM se v N City of Palm Springs cgtipoar��P VACATION RENTAL UPDATE 1 iz103�;Z04 a� ✓ w ORDINANCE CHANGES • Age changed from 18 to 25. • Every rental requires a written contract. • Local Contact is required to respond in-person within 45-minutes. • Local Contact to endeavor to make telephone contact within 15 minutes. • A second complaint to the hotline requires personal contact at the site. 2 F,.0 f "r-,',skq g e tia a Res ORDINANCE CHANGES • The Property Watch List was added to the code. • Walk-in waste collection service is required. • The definition of a bedroom was added. • Advertising must contain Palm Springs permit. • Amplified music and sound has been clarified. • Registration fee was increased to $200 per year. 3 ADMINISTRATION • Contract Services with Vacation Rental Compliance, enhance enforcement and advocacy work. • Verified addresses of the Local Contact to ensure response within 45-minutes. • Verified the required walk-in waste collection service. • Verified the number of bedrooms in each vacation rental unit. • Vacation Rental Compliance verifies advertising and the Palm Springs Permit Number. 4 ADMINISTRATION • Vacation rentals were entered into the Police Dispatch system. • Vacation rentals were mailed a letter outlining the changes along with a copy of the full ordinance. • Each vacation rental was mailed two new laminated registration certificates to be posted at the property. • Report has been created that lists all vacation rentals and added City Neighborhood Organization Boundary data. 5 ADMINISTRATION • Weekly subscription list was created to distribute the hotline calls. • Monthly Vacation Rental Report was created that details all of the hotline calls, all the Police Department calls, and all administrative citations issued. • Property Watch List criteria and procedure was developed. • City Staff scanning hotline, police calls, and citations in the City's records system. 6 ENFORCEMENT • Pilot program with Desert Security Services to respond to vacation rental disturbance calls received. • One City Senior Code Enforcement Officer is on duty Friday and Saturday. • Issued a total of 65 citations for vacation rentals. • Six properties placed on Property Watch List. • Three vacation rentals have been suspended. 7 SEPTEMBER STATISTICS Hotline % of registered September 2014 % of Calls properties 0 Calls 1438 98.09% 1 Call 18 64.29% 1 .23% 2 Calls 10 35.71 % 0.68% 3 Calls 0.00% 0.00% 4 Calls 0.00% 0.00% 5+ Calls 0.00% 0.00% 28 1 .91 % Registered Properties 1466 Total Calls 38 s ',t + r gv SEPTEMBER STATISTICS Police Department % of registered September 2014 % of Calls properties 0 Calls 1450 98.91 % 1 Call 13 81 .25% 0.89% 2 Calls 3 18.75% 0.20% 3 Calls 0.00% 0.00% 4 Calls 0.00% 0.00% 5+ Calls 0.00% 0.00% 16 1 .09% Registered Properties 1466 Total Calls 19 9 OCTOBER STATISTICS Hotline % of registered October 2014 % of Calls properties 0 Calls 1455 97.59% 1 Call 20 55.56% 1 .34% 2 Calls 10 27.78% 0.67% 3 Calls 4 11 . 11 % 0.27% 4 Calls 0.00% 0.00% 5+ Calls 2 5.56% 0. 13% 36 2.41 % Registered Properties 1491 Total Calls 66 10 000 OCTOBER STATISTICS Police Department % of registered October 2014 % of Calls properties 0 Calls 1475 98.93% 1 Call 14 87.50% 0.94% 2 Calls 1 6.25% 0.07% 3 Calls 0.00% 0.00% 4 Calls 1 6.25% 0.07% 5+ Calls 0.00% 0.00% 16 1 .07% Registered Properties 1491 Total Calls 20 11