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Home My WebLink AboutA6699 - TELEIRA Resilient Communications - SATELLITE PHONE EQT Teleira Detailed Quote Resilient Communications VoiceShield - Satellite Teleira Date: March 17, 2015 11778 S Election Road, Ste 140 Prepared by: Tim Brunson Draper, UT 84020 Contact Info: 866-479-8379 Phone: 1-877-777-3520 Fax: (855) 687-3696 tbrunsona-teleira.com www.teleira.com Quote Prepared For: I This Quote expires on: June 15 2015 Palm Springs Fire Department Arljlla Lebsock 'Pricing reflects competitive bid process through Riverside Count) 300 North El Cielo Road in 2014 via RFP#HSARC-279 Palm Springs, CA 92262 5 Years Annual Payment Annual Charges* V� Qty Each Subtotali VoiceShield Satellit 1 PRI 1 9,590 91590 Minutes per month 1000 Included $ 0 Access Numbers 5 Included $ 0 Additional Access numbers 0 60.00 $ 0 VoiceShield TM Suite of Services 1 Included 0 Web Call Controller TM(Admin.Access) 1 Included D Toll Free#Recovery 0 $ 0 0 Additional 12 month maintenance 0 $ 0 $ 0 VoiceCast Emergency Notification SysteMTM1 Included $ 0 Toll-Free Information Hothre(s) 1 Included $ 0 Additional Full-Scale Tests 1 Included 0 . t • Charges • Subtotal Install,Set up and Training1 2,500 $ 2,500 1.2m Dish(ind.4W BUC,modem,NPRM) 1 $ 5,960 $ 5,960 1 PRI TRIAD 1 $ 3,865 $ 3,865 De-icer 1.2M dish 0 $ 0 $ 0 Freight,on-site install configuration,testin 1 2 100 JVJ2 100 **Additional Minutes (domestic, includes long distance, including conferencing) billed at$0.05 per minute 2 Gb of monthly usage is included,overage is$0.20 per Mb, billed by the satellite service provider SATELLITE WIRING OVERVIEW Satellite dish on roof VO f PBX YCS:ble- Send penetrating roof Delivered PRI(s) rrwunn to your switch Sat Modem Teleira TRIAD RJ45 Patch Cable Tt (Crossover Teleira Teleira Resilient Communications VoiceShieldT"I Agreement Palm Springs Fire Department Anjila Lebsock, Emergency Services Coordinator 300 North El Cielo Road Palm Springs, CA 92262 Rillin�Address Pilling City,Snt�Tip 760-323-8185 NIA enjila.lebsock@palmsprings-ea.gov Contact Phone Contact Fax Contact Email Tenn Agreement Length: 60 Months Payments are made annually unless usage allowance is exceeded(see below) See Recurring andOne-Time Charges(below). For payment details seepage 2,Terms and Conditions. Annual RecurringChar es One-Time Charges Item Qty Price Total Item Qty Price Total VoiceShield Satellite 1 PRI 1 $9,590 $9,590 Install, Set up and Training 1 $2,500 $2,500 Minutes per month 1000 Included $0 12m Dish(incl.4W BUC, modem, 1 $5,960 $5,960 NPRM Access Numbers 5 Included $0 1 PRI TRIAD 1 $3,865 $3,865 Additional Access numbers 0 $60 $0 De-icer 1.210 dish 0 $1,750 $0 VoiceShieldTM Suite of 1 Included $0 Freight, on-site install, configuration, 1 $2,100 $2,100 Services testing Web Call ControllerT" (Admin. 1 Included $0 Total One-time Charges: $14,425 Access Toll Free#Recovery 0 $0 $0 Equipment will be ordered from suppliers upon receipt of One-Time charges. o $0 $0 Monthly Usage Chargpsi VoiceCast Emergency 1 Included $0 Monthly Usage Charges only apply if minutes,text messages or Notification S stemTM satellite throw h ut are exceeded in any calendar month Toll-Free Information Hotline(s) 1 Included $0 Minutes:When the quantiyof minutes listed above is exceeded in anycalendar month,the Additional Full-Scale Test(s) 1 Included $0 Company has the right to bill you at$0.05 per minute of excess.Text messages:The Company has the right to bill you$0.05 per text message if/when you exceed 2,000 messages in a calendar Total Annual Recurring Charges: $9,590 month.Satellite Usage:Your service induces 2GB ofsatellite data throughput if that is exceeded *First 12 month equipment maintenance is included with satellite service. you will be billed$0.20 per MB for additional throughput. BY SIGNING BELOW,TELEIRA AND CUSTOMER AGREE TO ALL OF THE PROVISIONS OF THIS AGREEMENTAND TO THE"TELEIRA SERVICE AGREEMENT TERMS AND CONDITIONS'ATTACHED HERETO. THE START DATE OF THIS AGREEMENT IS THE DATE SIGNED BY CUSTOMER BELOW. SIGNED, CUSTOMER X �✓/ �h" i " icing reflects competitive bid process through Riverside Count) Signature S in 2014 via RFP#HSARC-279 David H. Ready,Esq, PhD,City Manager Name/Title 5/1 112 01 5 APPROVED BY CTIN COUNCIL Date Signed � �A(,U,9q o�/oro1Io15 ZU A" rWlj ��pp I/�nTALFotZ jYEArz5 -0 (eg,0'1J 7�7rrrS �V tty Clerk ATTORNEY DATO Teleira Service Agreement- Page 2 of 4 11778 S. Election Rd, Suite 140, Draper UT 84020 Teleira Service Agreement Terms and Conditions Teleira (hereinafter referred to as "Company") shall provide, and Customer above desires to purchase from Company, the Services :. selected in this Agreement and all applicable Addenda (collectively"Service") under the following terms and conditions: 1. SERVICES. Company will provide to Customer and Customer shall pay for the Services identified in the Services section on Page 1 (one) of this Agreement.The Services are provisioned by Company and/or through its applicable affiliates, subcontractors and j vendors. Company reserves the right to unilaterally amend any or all terms and conditions in response to regulatory changes beyond the control of Company that materially alter the feasibility or economics of the Services provided. Services shall include use of any Equipment provided and Equipment is subject to original manufacturer warranty. All offers of Service may be subject to credit approval and may include Dun &Bradstreet reports and/or requesting Customer financial statements. In many cases Company's Services require Customer to subscribe to certain call transferring and forwarding services or features from their phone service provider(s).Any costs associated with installing, activating, or utilizing features of Customer's phone service provider(s)or reprogramming Customer's equipment to make it compatible with Company-provided Service will be the responsibility of Customer. 2.CHARGES AND PAYMENTS. Company shall invoice Customer for Services in advance at the Payment Interval selected on Page 1 (one). Payment shall be due within thirty (30) days of invoice date (the"Due Date"). In the event payment is not received by the Due Date, Customer agrees to pay a late payment charge equal to the lesser of: (a) one and one-half percent(1.5%) per month compounded; or(b)the maximum amount allowed by applicable law as applied against the past due amounts. Payments received will be applied first to past due amounts then to late charges. All reasonable costs and expenses, including but not limited to attorneys' fees, expenses, court costs and service charges, incurred by Company in collecting payment will be an expense of and charged to Customer. 3.TERM &TERMINATION. The Term of this Agreement shall begin on the Start Date and continue for the Term Agreement Length j on Page 1 (one). The Term will automatically renew for one year at the end of the current term unless Customer provides 30 days' advance written notice to Company. Customer or Company may terminate this Agreement for Cause (defined below) if written notice specifying the Cause for termination and requesting correction is given to the other party and the cause is not corrected within 30 days. Cause is any material breach of the terms of this Agreement. For payment of invoices,"Cause"shall mean Customer's failure to pay any invoice within thirty (30) days after the date of the invoice. If Company terminates this Agreement for Cause or Customer terminates this Agreement WITHOUT cause, Customer shall pay an early termination charge equal to 50%of the Recurring Charges multiplied by the number of months remaining in the Term. 4. SERVICE SUSPENSION/MAINTENANCE. Company may,from time to time, suspend Services for routine maintenance. Whenever possible Company will give Customer advance notification. If Company provides any on-site equipment, that equipment will be covered by a 12 month warranty. After expiration of the equipment warranty, it will be the Customers responsibility, at that time, to pay for any equipment replacement, unless additional maintenance is purchased in the Services section on page 1 (one) of this Agreement. S. LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES. Customer acknowledges that availability of Services shall be on a first-come first-served basis and Company makes no representation or warranty with respect to the availability of Services at any particular time. Company shall not under any circumstance be liable to Customer for any lack of availability. COMPANY SHALL NOT BE LIABLE TO CUSTOMER FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LOSS OF USE, LOSS OF BUSINESS, OR LOSS OF PROFIT. In no event shall Company be liable for the acts, omissions,or delays imposed by third-party vendors insofar as Company has made reasonable efforts to obtain the necessary services on a timely basis. IN NO EVENT SHALL COMPANY BE LIABLE FOR THE ACTS, OMISSIONS,AND/OR DELAYS CAUSED BY THE INABILITY OF CUSTOMER'S TELEPHONE PROVIDER/CARRIER TO FORWARD/TRANSFER CALLS. Any Company liability to Customer for damages of any kind under this Agreement shall not exceed, in amount, a sum equivalent to the applicable out-of-service credit. Remedies under this Agreement are exclusive and limited to those expressly described herein, THERE ARE NO WARRANTIES; EXPRESS OR IMPLIED AS TO ANY COMPANY SERVICES, RELATED PRODUCTS, EQUIPMENT, SOFTWARE OR DOCUMENTATION. COMPANY SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR TITLE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS. 6. ASSIGNMENT. Customer may assign this Agreement with the prior written consent of Company, which consent shall not be unreasonably withheld or delayed. 7. SEVERABILITY. If any provision of this Agreement is held to be invalid or unenforceable,the remainder of this Agreement will remain in full force and effect, and such provision will be deemed to be amended to the minimum extent necessary to render it enforceable. B. FORCE MA3EURE. If performance by Company of any obligation under this agreement is prevented, restricted or interfered with j by causes including without limitation, failure or malfunction of Customer-supplied equipment, acts of God, explosions,vandalism, j cable cut, storms, fires,floods or other catastrophes, power failure, national emergencies, insurrections, riots, wars, strike, lockouts, boycotts, work stoppages or other labor difficulties, or any law, order, regulation or other actions of any governmental authority, agency, instrumentality, or of any civil or military authority, then Company shall be excused from such performance on a day-to-day basis to the extent of such restriction or interference. 9. PRIVACY POLICY.The parties agree that each shall hold as secret and confidential any information belonging or relating to the other party to the extent permitted by law. Company also agrees it shall not use any of Customer's information for any purpose outside the scope of services identified by Customer.This Section shall survive termination of this agreement and continue in ':. perpetuity, and may only be amended, modified or superseded by a written agreement by and between the parties hereto. 10. ADDITIONAL PROVISIONS. The parties agree that a digitized (electronic) copy of the executed Agreement shall be the same ':. as an original copy. In addition to any provisions that by their nature would survive, Section 6 shall survive termination, cancellation or expiration of this Agreement. 11. GOVERNING LAW,JURISDICTION AND VENUE.This Agreement and all rights hereunder or related in any way hereto shall be governed and construed by the laws of the State of Utah and it is further agreed that venue and jurisdiction for any disputes, claims or damages shall reside solely within this state. Teleira Service Agreement-Page 3 of 4 It 778 S. Election Rd,Suite 140,Draper UT 84020