HomeMy WebLinkAbout5/17/2017 - STAFF REPORTS - 5.C. 'ppLM SA
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cq<<FoaN�P CITY COUNCIL STAFF REPORT
DATE: May 17, 2017 NEW BUSINESS
SUBJECT: APPROPRIATE FUNDING AND AWARD PURCHASE OF NETWORK
INFRASTRUCTURE EQUIPMENT
FROM: David H. Ready, City Manager
BY: Information Technology Department
SUMMARY
The current network platform that is utilized by the City is no longer supported by the
manufacturer. Because of the age of these systems, they operate at roughly 10% of the
speed of the latest systems. New infrastructure equipment will heighten stability and
enhance security and auditability by providing a protected and manageable system with
permission-based access and network segmentation capabilities. This new equipment
will also increase network speeds for computers and servers. The proposed systems
provide future support and will be the foundation for our technologies for many years
into the future.
RECOMMENDATION:
1. Award IFB 17-04 and authorize the purchase of network infrastructure equipment
from ConvergeOne, Inc., of Ontario, CA in the amount of$103,187 inclusive of all
applicable taxes and shipping;
2. Appropriate funding from the Capital Projects Technology Enhancement Fund
(261-54046); and
3. Authorize the City Manager to execute all necessary documents.
STAFF ANALYSIS:
In keeping with the goal of the City of Palm Springs to improve citywide technology
capabilities, Staff is recommending to upgrade the City's backbone, or network
infrastructure. The existing system is not capable of supporting the current and future
needs of the City. There are many systems that the City of Palm Springs is looking to
deploy over the next three to five years to better support the City's needs, which are not
supported by the existing infrastructure. Replacing the current infrastructure with a
modern solution allows the city to explore future Voice over Internet Protocol (VoIP)
systems for telecommunications, Enterprise Resource Planning (ERP) systems, and
many other bandwidth dependent programs. In addition to the support of future
ITEM NO. 5
City Council Staff Report
May 17, 2017 -- Page 2
Network Infrastructure
applications and services, this project resolves many current issues such as slow
network speeds and intermittent network availability.
The Procurement and Contracting Department worked closely with the IT Department to
prepare the bid documents for a Cisco brand, or equal, competitive solicitation. The IFB
(17-04) was posted to the City's website on 3/27, advertised 3/30 and 4/6 in The Desert
Sun, and the notice electronically sent to over 150 prospective suppliers. Three (3)
bids were received by the 4/27 due date from the following:
Vendor Bid Price
ConvergeOne $103,186.50
Eaton and Associates $122,171.93
System Solutions, Inc. $159,496.00
Staff is recommending award to the lowest responsive responsible bidder,
ConvergeOne.
FISCAL IMPACT:
There are sufficient funds available in the Technology Enhancement Fund for this
purchase.
Arron Brown, MBA David H. Ready, Esq., Ph.D
IT Director City Manager
Attachments:
1) ConvergeOne bid document
02
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City of Palm Springs
IFB 17-04 Core & Edge Switching Technology Equipment
April 27, 2017
Providing Technology Solutions for over 22 Yearsl
NONE
03
Contact Information
Vice President of Sales National Account Manager
Stephen Monteros Ken Eynon
Office:909.230.7007 Office: 909.230.7167
Email:smonteros()convereeone com Email: kevnonCaTconvereeone.com
Office Locations
Arizona Missouri
2800 North Central Avenue,Phoenix,AZ 85004 390 South Woods Mill Road,Chesterfield,MO 63017
California Nevada
NOC—4290 East Brkkell Street,Ontario,CA 91761 723 S 3rd St,Las Vegas,NV 89101
6190 Cornerstone Court East,San Diego,CA 92121 Newlersey
6956 Indiana Ave,Riverside,CA 92506 NOC—246 Industrial Way West,Eatontown,NJ 07724
400 N Brand Blvd,Glendale,CA 91203
9 Corporate Park,Irvine,CA 92606 New Mexico
940 Riverside Parkway Drive,Sacramento CA 95605 9016•b Washington St NE,Albuquerque,NM 87113
24DO East Katella Avenue,Anaheim,CA 92806 North Carolina
Colorado 1255 Crescent Green Drive,Cary,NC 27518
7807 East Peakview Avenue,Centennial,CO 80111 Ohio
10700 E Geddes Ave,Englewood,CO 80112 8800 Lyra Drive,Columbus,OH 43240
Connecticut Oregon
175 Rennell Drive,Southport,CT 06890 5335 Meadows Road,Lake Oswego,OR 97035
Flori
3350 S 350 SW 148th Ave,Miramar,FL Pennsylvania 33027 One West First Avenue,Conshohocken,PA 19428
Georgia
NOC-1856 Corporate Drive,Norcross,GA 30093 Texas
120 Wild Basin Road South,Austin,TX 78746
Idaho 101 E Park Blvd,Plano TX 75074
420 West Main Street,Boise,ID 83702 1111 North Loop West,Houston,TX 77008
Indiana 7000 Southwest 45th Avenue,Amarillo,TX 71909
9345 Delegates Row,Indianapolis,IN 46240 Utah
Iowa 849 West Levoy,Suite 100,Salt Lake City,UT 84123
21065 Aurora Ave,Urbandale,IA 50322 Wisconsin
Maryland N19 W24400 Riverwood Drive,Waukesha,WI 53188
6021 University Blvd,Ellicott City,MD 21045
Minnesota
HQ-3344 Highway 149,Eagan,MN 55121
5940 Golden Hills Drive,Golden Valley,MN SS416
21 ConvergeOne and Customer Confidential
04
Cover Letter
April 27,2017
Craig Gladders
City of Palm Springs
3200 East Tahquitz Canyon Way
Palm Springs,CA 92262
Dear Craig,
Thank you for the opportunity to present our response to your request for RFP IFB 17-04 Core and Edge
Switching Technology Equipment. We understand your requirement to find a Technology Solutions Partner
and Consultant to assist with this exciting project.
ConvergeOne has over 22 years of industry experience providing business-driven Professional Services,
Products and Solutions.We have more than 1,700 industry certifications and have strategic partnerships with
more than 100 global industry leaders,including Cisco, EMC, Dell,VMware, HP,Avaya, IBM,and Microsoft.
We have over 30 offices,3 Network Operating Centers and more than 1,350 employees nationwide.
We are a leading independent integrator of best-in-class communications solutions and services, offering a
combination of national reach, in-depth technical expertise,total solution focus and hands-on support. We
offer a comprehensive portfolio of expert services, providing a one-stop destination for comprehensive
support of the latest technologies and the evolving communication needs of today's businesses.
We can facilitate everything from system design and installment to application development and
infrastructure. Our industry-leading Managed Services experts can provide ongoing support for contact
centers,collaboration,data centers,networking and security.
We look forward to working with you on this project.If you have any questions,or if I can be of any assistance,
please do not hesitate to contact me directly.
I t4— 1i 14�
National Account Manager
ConvergeOne
909,230.7167
kevnon0convergeone com
31 ConvergeOne and Customer Confidential
05
Table of Contents
ContactInformation............................................................................................................ 2
CoverLetter ........................................................................................................................3
Tableof Contents................................................................................................................4
1. Proposed Pricing.........................................................................................................5
2. Required Documents..................................................................................................6
3. Signed Addendums.....................................................................................................7
4. Company Background.................................................................................................8
S. Trust.......................................................................................................................... 10
6. Additional Solution Offerings.................................................................................... 11
7. Vendor Certifications................................................................................................ 12
8. Cisco Certifications.................................................................................................... 14
41 ConvergeOne and Customer Confidential
06
1 . Proposed Pricing
ConvergeOne is pleased to present the following pricing for your consideration.
Y Cisco Core& Edge Switching Technology $103 186 SO
5 ConvergeOne and Customer Confidential
07
2. Required Documents
Please find enclosed the following required documents.
• Specifications Page
• Deviation from Specifications
• Attachment A
• Request for Local Preference
• Affidavit of Non-collusion
• Exhibit 6:References
• Product Warranty Information
6 Con vergeOne and Customer Confidential
08
CORE AND EDGE SWITCHING TECHNOLOGY EOUIPMENT IFB 17.04 BID OFFERING AND PRICE SHEET
Bidden must scale the Bond,part number,and produd description being offered.a All producer must be from manufacturers recognized by Gartner in,as High quality leaden in Wired and Winless LAN
access infrastructure.•Minimum 1 Year full manufacture/s Warranty Is required. *Any refurbished parts that are allowed below MUST be FACFORY refurbished by the manufacturer,not 3rd parry. Any 3rd
party parts that are allowed below MUSTbe 100%compatible.•Bidders must state the Unit price and the Extended price. 'In the avant of an error,Unit Prices shall provasl. -Bidders must state either Yes or No
in the column next to each item indicating compliance,or non-compliance,with specs. •Bidden must proviM on a separate sheet of paper title "Deviations from Specifications'for airy Rem that Is marked
"No'with an explanation.
Line Duration Extended Meets Spec
Item 4 Brand&Part Number Description IMonthsl Holes CITY Price Price Yesor NO7
1 Cisco N9X-C93180YCEXB18Q 2Nexus 93180YC-EXwith BQSFP 4OG SR-BD 1 $22,500.00 $22,SDO.00 YES
2 Cisco CON-SNT-931BOYBI SNTC-BXSXNBD 2 Nexus 931BOYC qEXw 12 Cisco SmartNet Support 1 $0.00 $000 YES
3 Cisco N3K C3064-ACC-KIT Nexus 3K/9K Fired Accessory Kit 1 $0.00 SO DO YES
4 Cisco N3K C3D64-ACC-KIT Nexus 3K/9K Fixed Accessory Kit 1 W.W $0.00 YES
S Cisco N9K.C93180YC EX-B Nexus93180YC- X bundle PID I 1 $O W $0.00 YES
6 Cisco CON-SNT-93180YON SNTC-BXSXNBO Nexus 93180YC-EX bun 12 Cisco SmartNet Support 1 $951.20 $951.20 YES
7 Cisco WP.40G-SR-BD OSFP 40G HIM Short-reach Transceiver 4 $000 $ODO YES
8 Cisco QSFP-40G-SR-BO QSFP 406 BIDI Short-reach Transceiver 4 $000 $0 W YES
9 Cisco 1,191(-C93180YGEX-B Nexus 931BOYC-EX bundle PID 1 $000 SD W YES
10 Cisco CON-SNT-931BOYBN SNTC BXSXNBO Nexus 9318OYC-EX bun 12 Cisco SmartNet Support 1 $951.20 $951.20 YES
it Cisco NXOS•70314.3 Nexus 91 NX-OS Maintenance Software Rel 7.0I3p4.3 1 $0.00 $0.00 YES
12 Cisco CAB.9K32A-NA Power Cord.125VAC 13A NEMA 5-15 Plug,North America 2 $0.00 50.00 YES
13 Cisco NKA-PAC-650W-PI Nexus NEBs ACESOW PSU-Part Side Intake 2 SOW $0.00 YES
14 Cisco NXA-FAN-30CFM.B Nexus 2K/3K/9K Single Fan,port side intake airflow 4 $0.00 $0.00 YES
15 Cisco N93-LIC-PAK N9300 License PAK Expansion 1 $0.W $0.00 YES
16 Cisco CON-SAU-N93LPAK SW APP SUPP a UPGR N9300 License PAK Ex 12 Cisco SmartNet Support 1 $0 O $O.W YES
17 Cisco N93-LANIK9 LAN Enterprise License for Nexus 9300 Platform Layer 3.license 1 $3,600DO $3,6W.W YES
18 Cisco NXO$-70314.3 Nexus 9k/3K NX OS Maintenance Software Rel 7.0(3114.3 1 $0.W 50.00 YES
19 Cisco CAB•9X120.-NA Power Cord,125VAC 13A NEMAS 15 Plu NertM1 America 2 SOW 5p 00 YES
Q
CD
20 Cisco NXA-PAG650w-PI Nexus NEBs AC65OW PSU-Port Slde Intake 2 5000 $000 YES
21 Cisco NXA-FAN•30CFM-e Nexus 2K/3K/9K Single Fan,Port side Intake airflow 4 $000 $Opp YES
221 Cisco N93-LIC-PAK N93DO License PAK Expansion 1 $0.DO SOAO YES
23 Cisco CON-SAU-N93LPAK SW APP SUPP.UPGR N9300 License PAK Ex 12 Cisco 5martNet Support 1 $0.00 $0.00 YES
24 Cisco N93-LANSK9 LAN Enterprise License for Nexus 9300 Platform Layer 3•license 1 $3,60000 53,600.00 YES
25 Cisco SFP.HIOGB•ACUIOM= 1ACWe Twinax cable assembly,10m Cisco Original 2 5205.D0 $410.00 YES
26 C1 SFP.HIOGB-ACU10M= Active Twinax cable assembly,l0m-3rd Parry 10D%compatible 3rd party 4 579.DG $336.00 YES
27 Cisco N2K-C2348TQ.RF Nexus 2000,10GT FEX;48xl/10T;6x4OG GSFP REMANUFACTUREO Cisco Factory Refurb(Cisco 1 $4.104-00 $4,104.00 YES
28 Cisco CAB-NSK6A-NA Power Card,20W2,10116A North America 2 50 00 $p DD YES
29 Cisco WS-C3650.48FD-L-RF Cat365048POrt Full POE 2x10GUlink LAN Base REMANUFACFUNED Cisco Factory Refurb(Cisco 33 53,4$4.20 $44,904.60 YES
30 Cisco CON-SNT-WS6542FD $NTC-8X5XNB0Cisco Catalyst 365048 Port Full POE 2x1 12 Cisco 5martNet Support 13 $508.801 $6,614.40 YES
31 Cisco CAB-TA-NA North America AC Type A Power Cable 13 $0.00 $0.00 YES
32 Cisco SFP-IOG-SR-S- IOGBASE-SR SFP Module,Enterrise-Class-Cisco Bmnded Cisco Branded Only 2 $299,00 $598.00 YES
33 Cisco SFP-IOG-LR-S- IOGBASE•LR SFP Module,Enterprise-Class-Cisco Branded Cisco Branded Only 4 $950.00 53,800.00 YES
34 C1 SFP-10G-SR-S= 10GBASE-SR SFP Module,Enterprise•Class-3rd Party 100%compatible 3rd party 4 $55.00 S220.00 YES
35 C7 SFP-IDG-LB S- IOGBASE LR SFP Module,Enterprise Class-3rd Party 100%compatible 3rd party 40 S75.00 $3,000.00
YES
138 $41,332.40
Sub-Total Cost: $95,569.40
8.75%applicable Sales Tax:
$7,617.10
Shipping Cost(if any): p
GRAND TOTAL COST.
$101.186.50
'Bass Of Award
H
O
Exhibit A
NON-COLLUSION Al FIDAVIT TO BE EXBCO TED BY BIDDER AND
SUBMITTI7D WITH BII)
StatcofCalifomia 1
�,,,,,s l _) ss
County oi, )
1.�r� _ ,being first July swam,Jeposa nnJ says dot he a sly:
is rrcG .fLt3i �envcrge0ne the pony making the foregoing bid That the bid is
not made in lha inlcrsst of,or on behalf of,any unJisdosed person,partnership,company,associaion,argunizatinn,or
corporation,1hW the bid is genuine and rat enllusive ar sham:that the fiiJJer has not directly a indirectly induced or
solicited any mhcr hiddtt to pal in a false or sham bid,end has oat din¢tly or indirectly rnlluJed,rnnspired,connivcJ,or
agreed with ony biJJcror anyone else m put in a slmm bid,or that anyone shall refrain from bidding;that the bidder has not
in ony manner,Jircnly or indiractly,sough)by agmcment,communication,or conference svidt anyone io tix the bid price of
Ih¢hiJJcror any other bidder,nr to fix any ovarhettl,prafil,or cost elemem of the bid price,orohhgtofnny other bidder,
or to secure ony advantage against the public body oswrding the contraet ofanyone tmenslcvi in the proposcvl canuacr that
all statements conlai[tcd in the bid we true.and,funhcr,that the bidder has not.JI y or indirectly,submitted his or her
bid pricy or any breakdown theremf,or the contents thereof,or divulged in formmion or dma naotive duardo,or paid,and will
not pay,any fee to my corporation,partnership,company association,organization,hid depository,or to any mcmtbcr or
agent thereof to effectuate a collusive or sham bid,
OrpEROR Convc_ rgcOne
BY /p` yr
ORGANIZATION ConvergeOne
ADDRESS 4290 E.➢rickell Strut
Ontario,LA 91761
SUBSCRI AND SWORN f0 BEPOI2E MG 1111S )L{/13AJYY�OJrF ,20I7,
NOTARY PUBLIC INANDI- SAID
COUNTY AND STATT
MY COMMISSION EXPIRrs�
I I
Certificate of Acknowledgement of Notary Public
A notary public or other officer completing this certificate verifies only the identity of the individual who signed the
document to which[his certificate is attached,and not the truthfulness,accuracy,or validity of[hat document
State of ; �`
County of
On thi � f efore me �rL�nn
Notary Public, personally who proved to me on
the basis of satisfactory evidence to be the iipars�-on.W whose namci is/ate-Subscribed to the within
instrument and acknowledged to me that he/shdthef executed the same in his/hefltheir authorized
capacity(kl j,, and that by hisLher/their signatur4a)on the instrument the person(&),or the entity upon
behalf of which the personfs)acted,executed the instrument.
I certify under PENALTY OF PERJURY under the laws of the state of that
the foregoing paragraph is true and correct.
WITNESS my hand and official seal.
Signature of Notary
HEATHER M. LANNI
COMM. #2024925
If101111y
NOTARY PUBLIC-CALIFORNIA�
RIVERSIDE COUNTY
Comm.Expires May 17.2017
12
ATTACHMENT"A"
IFB 17-D4 CORE AND EDGE SWITCHING TECHNOLOGY EQUIPMENT
'NOT FORM MUST BE COMPLETED AND INCLUDED WITH YOUR QIQ*
SIGNATURE AUTHORIZATION
NAME OF COMPANY(PROPOSER): CnnvergcOne
BUSINESS ADDRESS: A290 E.Brickell Street,Ontario,CA 91761
TELEPHONE: 408.664-9118 CELL: FAX 909-937.9125
CONTACT PERSON: Ken Eynon
EMAIL: keynoii@convergeone.com
A. I hereby certify that I have the authority to submit this Bid to the City of Palm Springs for the above listed
individual or company. I certify that I have the authority to bind myselfrihis company in a contract should I be
successful in my bid.
I •ner National Account Manager
PR NTED NAME AND TIT E
SIGNATURE AND DATE
B. The following information relates to the legal contractor listed above,whether an individual or a company. Place
check marks as appropriate:
1. If successful•the contract language should refer to melmy company as:
An individual;
_A partnership.Partners'names
A company;
_L A corporabon If a corporation,organized in the stale of MN
Please check below IF your firm qualifies a$a Local Business as dalined in the RFP:
A Local Business(Licensed within the Jurisdiction of the Coachella Valley).
Copy of current business license is required to be attached to this document.
Please check below whichever applies:
X Yes,our company certifies that it meets the Non-Discrimination and Equal Benefits requirements as provided
herein.
No,our company does not meet the Non431scrimination and Equal Benefits requirements as provided herein
2 My tax identification number is: 97-708726
ADDENDA ACKNOWLEDGMENT:
Acknowledgment of Receipt of any Addenda issued by the City for this IFB is required by Including the acknowledgment with
your bid Failure to acknowledge the Addenda Issued may result in your bid being deemed non-responsive.
In the space provided below,please acknowledge receipt of each Addendum:
Addendum(s)8 3 islare hereby acknowledged.
LATE BIDS WILL NOT BE ACCEPTED-NO EXCEPTIONSI
ul
13
Exhibit B
CITY OF PALM SPRINGS, CALIFORNIA
INVITATION FOR BIDS NO. 17-04
BIDDER'S REFERENCE LIST
List at least five (5) references for which you have provided Core and Edge Switching Technology
Equipment to a public agency within the last five years with requirements similar to those outlined
in these documents, and who supported public safety operations such as Police, Fire, and
airports.
1)
NAME OF BUSINESS/AGENCY : City of Lake Forest
ADDRESS: 25550 Commercentre Dr.. Suite 100, Lake Forest,
CA 92630
CONTACT PERSON: Douglas McBratnev
TELEPHONE#: (949) 461-3400
2)
NAME OF BUSINESS/AGENCY : City of Rancho Cucamonga
ADDRESS: 10500 Civic Center Drive, Rancho Cucamonga CA
91730
CONTACT PERSON: Vanessa Williams
TELEPHONE #: (909) 477-2700
3)
NAME OF BUSINESS/AGENCY : City of Indio
ADDRESS: 100 Civic Center Mall. Indio, CA 92201
CONTACT PERSON: Ian Cozens
TELEPHONE #: (760) 391-4000
4)
NAME OF BUSINESS/AGENCY : City of Riverside
ADDRESS: 3900 Main St. FI6, Riverside CA 92522
CONTACT PERSON: Alan Lee
TELEPHONE#: (9091 782-5561
I
14
5)
NAME OF BUSINESS/AGENCY : Tivo Inc.
ADDRESS:_ 2160 Gold St., Alviso, CA 950002
CONTACT PERSON: Lenny Dicicco
TELEPHONE #: (408) 519-9431
I5
Cisco. Cisco Technical Services and Warranty Comparison
All Cisco hardware and software products are covered by warranty for a minimum of 90 days.Some product warranties may vary.Warranty terms and other information are available at
www.cisco.com/go/warranty In addition-Cisco also offers technical support and technology-specific services designed to meet your business needs and assist you ineffectively managing
your network.To find the appropriate support service for your Cisco product.visit www.cisco-somcatinder.com.To vew details on all Cisco Technical Services.visit wwwasco.com/go/tS.
Technical Services
Cisco technical service contracts can extend the life of your IT investment.Services range from traditional maintenance and support,to proactive and predictive services that utilize smart
services capabilities.
Products Covered AN Al hardware products Select Cisco SMB•dass ,Cisco SMB-class. Select service provider Covers most Cisco appy- All(valid SMARTnet or
andoperatingsyslem products securuyandvoice orcamer-classicroducts cationsoltwareproducls SPBasecoveragets
soflware' products prerequlsitel
Duretton Standard Hardware: Renewable 1- 3- Renewable 1-.3..and Automalic contract Renewable 1-.3- and Renewable 1-.3-.and Renewable 1.3-and
90 days(specific Or 5-year contracts. 5-year contracts renewal 5-year contracts 5-year contracts 5-year contracts
products tyear/limped depending an product
'ifellmell' family
Standard Software
90 days'
Cieeo Technical No 24x7coverage Buslnesshoursaccess Pro,Cad through Csco 240 coverage 247 coverage Provided through
Assistance Center(TAC) I to SMB TAC(access Smart Care partner
prerequisite services
Support levels vary by region)
I
Advance Hardware 10businessdaysa Next business day.8x5x4. Next business day as Next business day as - Next business day.8x5x4-i No Provided through
Replacement 24a7c4.24x7x2 delivery available othwvoso available.otherwse 240x4,24x7x2dellvery ' prerequis 10 services
options as avaaabla' same day sop Same day ship.24x7x4 ophonsasavaiablecRTF
option available' option ava•lable
Remote Mon poring. No i b o eon select No a m ctve network- en No No NO
devices
�
Diagnostics.and Alerts tlevices with Smart Call momtonng.assessments.
Home feature and notifications
Operating System(OSI No' Yes' Bug fixes or paichris only Yes' Yes' No Provided through
Updates
prerequisite Services �
Application Software N04 No No Yes No
Updates and Upgrades SAS SASSprovid r vides s No
only.SASU provides [
updates and upgrades
Security Threat No No No No No No No
Mitigation
Online Tech l Unregistered access Direct 24x7 registered Available through Smart i Access through CISCO Direct 24x7 registered Direct 24x7 registered Provded through
Resources orgy access Foundation Portal l Smart Care partner i access aCCeSs prerequisite services
Engineering/Operations No SMARTnet Onspe service No No SP Bese Onsite service No 3 levels ol Premium.high.
Suppan opton table optionavaitabl6 .touch services available
Footnotes: _
t some equipment e.cusiuns might apply.Consult siewe sales representatives for move dellefS
2.Camel nelwarning produaa offer 5 wariimaeel hardware warranty with 15 days returow factory replacement and t year limited sWTwaiewanawy mix warranty only applies tolhe ONS produc(one.
3.AdvaiKe hardware repacemem is aveifable in various service-level combinations,For example,axSxNaD iM¢ates Thal shine and will be initialed dump the standard a-hour Wetness day.5 days a week Ime generely aCcented NSi"SS days wiw,,•ce
relevant regmnl,win next ousness day Wild)delivery where NBD is not available soma day trip is provided.Resemtrons apply please review ins appropriate service descriptions for dem is
4.Warramy Murat only that 5011wars mania are debCl-freo and the software Substantially contents to its published spealicaliore
5 Cisco Opeteiing System updates inGu ie me folbwing maintenance releases,minor updates,and major updates within the noanaep luivre Sal
h"a
011ie At-A�
Cisco,
Cisco Technical Services and Warranty Comparison
All Cisco hardware and software products are covered by warranty for a minimum of 90 days Some product warranties may vary.Warranty terms and other information are available at
www.cisco.com/go/warranty.In addition.Cisco also offers technical support and technology-specific services designed to meet your business needs and assist you in effectively managing
your network To find the appropriate support service for your Cisco product.visit wwwcisco-servicefindercom.To view details on all Cisco Technical Services visit www.cisco.com/go/is.
Technology-Specific Technical Services
Cisco offers support services that provide features and capabilities customized for specific technology needs.These services cover our Unified Communications and TelePresence
products,as well as security and other advanced capability products.
Products Coveredi AN Offered for the Cisco Unified Cisco TelePresence systems Unified Communications Cisco intrusion Prevention Select advanced technology
Communications SOD platform: products System prdducls' products
supports up to 64 users
__ r
Duration Standard Hardware:90 days Renewable 1-3-and 5•yow Rapowable 1 3-.and 5-year Renewable 1-3•and S-year Renewablo 1 3-and 5-year Renewable 1 2-and3-year
ispecil c products 1 year/ contracts contracts Contracts r„onlracts contracts
limited lifetime)'
Standard Scheele 90 days'
Cisco Technical Assistance No 247 coverage 24x7 coverage 24x7 coverage 240 coverage No
Center(TAC)Support
i
I
I
Advance Hardware 10 business days' Next business day 8x5x4. Next business day.8x5x4. Next business day.8x5x4. Next business day,8x5x4. No
Replacement 24x7x4 delivery options as 24x7x4 delivery options as 24x7x4 delivery oplrons as 24x7x4,24x7x2 dot very
avadabie" - available' available" optons as avaiWDe.'RTF
ophon avai able
Remote Monitoring, No No No No No 24x365 morulor. m.dent
. Diagnostics,and Alerts bl'
•chaclennea and
problem
Change and r.Ontiguralron
management and reporting
Operating System(IOS) Noe Yesa yess No yes' No
Updates
Update an Software NO, Vas Yes Yes' No No
Updates and Upgrades
�"
Security Threat Mibgallon No No No No Provides IPS intelligence. No
signature,and detection
_ engine updates
Online Technical Resources Unregistered access only Direr 24x7 registered access Direct 24x7 registemtlaccess Direct 24x7 mgistered access Direct 241 registered No
_ access
Engineering/Operotions No No Onsile service is Included at 24x7x4 onstte service option Onsite service option avalable No
Support all$ervrce laves available'
Foomolea:
t Supposed products rncfude Cisco IPS aplasancas are Wares for Catalyst 65xx swikhes and ISR loulers,reactive security appliances.who SR routers with IPS^legrwed in IDS
2 optical networkirg producU offer 5 yea I,miled hardware warranty win 16 days return to factory replacement and I year hot(ad software warranty.this werramy only appl as to the DNS product lute
3 Advance haidieuereplacement is available mvmiousserdcedevelcombinations For example.BxSxNBD indicates mat Warrant will be initiated during The standard 8-hour business day,5 days week the generally accepted business days mlhn the retevam region),vein next business day NB()de ivory,where NED is ilpl 4"..laole.same day ship is provided.nesirwiions apply Wease review ere appropriate service de scrpoors for deiars
4 Parts replacement only available lur Untied Communications Business Edition and PhnnrProxy Other UC products requm Cisco SMARTnel Service for hardware support
5 Warranty ensures arty That SWiware media are deieCt-free and the software subste-belly conforms to its pub-+hed specilr:rtws
6.C-sco operating System updates ixluw mo foluoreng maintenance releases.minor updates.and major updates wit""licensed feature set
' Software application upgrades may be pWCnMrd by adding a Umhed CommumeavonsSan.,,Siibsmcuon to the Un tied Cpmmunrtatiars Esserial operate Service
l� O]W9 Lluo ayarema,NC MneMe narrvM Latalyu,C4te.mb Cncp laer,Ciuo$Ynem%.eM SAURTrWlra nplalare4batllmLkaOr nf4emaAa of Clew Sylleme,Nc aid/iy na Ylirlares vrtM ktiia�4$rygraM[anaei oiMr[wiviat,(pyaJR) C<S$%a35Se1 W/e9
Cisco Limited Lifetime Hardware Warranty Terms
The following are special terms applicable to your hardware warranty. Your formal Warranty
Statement, including the warranty applicable to Cisco software,appears below and in the Cisco
Informalion Packel that accompanies your Cisco product.
Duration of Hardware Warranty: As long as the original End User continues to own or use the
Product. in the event of discontinuance of product manufacture, Cisco warranty support is
limited to five(5)years from the announcement of discontinuance.
Replacement, Repair or Refund Procedure for Hardware: Cisco or its service center will use
commercially reasonable efforts to ship a replacement part within ten(10)working days after
receipt of the RMA request. Actual delivery times may vary depending on Customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number: Please contact the party from
whom you purchased the product. If you purchased the product directly from Cisco,contact your
Cisco Sales and Service Representative.
is
3. Signed Addendums
Please find enclosed the following signed addendums.
• Addendum 1
• Addendum 2
• Addendum 3
7 ConvergeOne and Customer Confidential
19
0t VALAI S.
L
U
a jn:
9j�rnsN
INVITATION FOR BID (IFB 17-04)
FOR
CORE AND EDGE SWITCHING TECHNOLOGY EQUIPMENT
ADDENDUM NO, 1
This Addendum is being issued for the following changes and informational items:
THE FOLLOWING REVISIONS AND/OR ADDITIONS TO THE IFB DOCUMENT AND
INSTRUCTIONS ARE TO BE INCLUDED AND SHALL TAKE PRECEDENCE OVER
ANYTHING CONTRARY ON THE PREVIOUSLY ISSUED SPECIFICATIONS AND
INSTRUCTIONS AND SHALL BE REFERRED TO HEREINAFTER AS PART OF THE
CONTRACT DOCUMENTS.
The City has received the following questions and is hereby providing answers thereto:
Q 1: Are we able to submit a partial bid, or does the city require all items on IFB 17-04?
Al: No, the bid must be complete with ail items—no partial bids allowed.
Q 2: Do I have to be a registered IT vendor with City of Palm Springs to compete for this bid?
A 2: You do not have to be a registered IT vendor with the City to submit a bid. However, it
is in your best interest to follow the registration instructions for this specific bid as provided
in the Notice so that you will receive Addenda directly via email in a more timely manner. All
Addenda will be posted to the website.
Q 3: Is there any addendums that I should know about?
A 3: See the answer to Question fit above. This is the 1'r Addendum.
Q 4: What constitutes as acceptable 3`0 party vendors?
A 4: While we do not have a list of acceptable and party vendors, the devices must be
compatible with the switch manufacturer that is quoted. Compatible means that the switch
sees the device and allows it to function as if it is an OEM device. 100% compatible devices
have been tested by the manufacturer, or reseller, to work in the device without further
intervention. These devices are guaranteed to work with the switches in writing.
� 0 u
As an example of a non-compliant device, a Cisco switch could see the device and
disable the port. This is called an "err-disable state." Any device that can cause an "err-
disable state" or require commands such as "no errdisable detect cause gbic-invalid" or
"service unsupported-transceiver" to be issued in order for the device to function, would not
be 100% compatible. Although the devices can be made to work with these workarounds, they
are simply ways to work around incompatibility and would not be allowed.
BY ORDER OF THE CITY OF PALM SPRINGS, CALIFORNIA
Craig L. Gladders, C.P,M.
Procurement and Contracting Manager
DATE: April 4, 2017
ADDENDUM ACKNOWLEDGMENT:
Proposer Firm Name: Conv5jgeOne,
Authorized Signature:
Date: 4124/17
Acknowledgment of Receipt of Addendum 1 is required by signing and returning a copy of this addendum with
your response. Failure to acknowledge this Addendum may result in your bid being deemed non-responsive.
21
Authorized Signature:
Date: 4/24/17
Acknowledgment of Receipt of Addendum 2 is required by signing and returning a copy of this addendum with
your response. Failure to acknowledge this Addendum may result in your bid being deemed non-responsive.
22
paLn.i
pk
U
t' V
(,y�iFORH:P
INVITATION FOR BID (IFB 17-04)
FOR
CORE AND EDGE SWITCHING TECHNOLOGY EQUIPMENT
ADDENDUM NO. 2
This Addendum is being issued for the following changes and informational items:
THE FOLLOWING REVISIONS AND/OR ADDITIONS TO THE IFB DOCUMENT AND
INSTRUCTIONS ARE TO BE INCLUDED AND SHALL TAKE PRECEDENCE OVER
ANYTHING CONTRARY ON THE PREVIOUSLY ISSUED SPECIFICATIONS AND
INSTRUCTIONS AND SHALL BE REFERRED TO HEREINAFTER AS PART OF THE
CONTRACT DOCUMENTS.
The City has received the following questions and is hereby providing answers thereto:
Q 1: On page#6 it states that Any refurbished parts that are allowed below MUST be FACTORY
refurbished by the manufacturer, not 3rd party. Any 3rd party parts that are allowed MUST be 100%
compatible. What 3rd party parts are allowed?
A 1: Please refer to the "Notes" column on the specifications, page 7, where the items that
may be 3rd party parts are specifically Identified.
Q 2: 1 know for a fact I do not have five references for just Core and Edge Switching Technology
Equipment. Would my references still be acceptable?
A 2: Submit the references that you do have that meet the requirements.
BY ORDER OF THE CITY OF PALM SPRINGS, CALIFORNIA
Craig L. Gladders, C.P.M.
Procurement and Contracting Manager
DATE: April 11, 2017
ADDENDUM ACKNOWLEDGMENT:
Proposer Firm Name: ConvergeOne
23
OY Yti LA1 c.
�Q/IfQF J'?
INVITATION FOR BID (IFB 17-04)
FOR
CORE AND EDGE SWITCHING TECHNOLOGY EQUIPMENT
ADDENDUM NO. 3
This Addendum is being issued for the following changes and informational items:
THE FOLLOWING REVISIONS AND/OR ADDITIONS TO THE IFB DOCUMENT AND
INSTRUCTIONS ARE TO BE INCLUDED AND SHALL TAKE PRECEDENCE OVER
ANYTHING CONTRARY ON THE PREVIOUSLY ISSUED SPECIFICATIONS AND
INSTRUCTIONS AND SHALL BE REFERRED TO HEREINAFTER AS PART OF THE
CONTRACT DOCUMENTS,
The City has received the following questions and is hereby providing answers thereto:
Q 1: On Bid IFB-17-04, line# 25 and 26 are the same part number. To be accurate, I'd like to know
if you're requiring line #25 QTY 2 to be Cisco original only and line #26 to be 3rd party. Or are you
accepting bids with all 3rd party of both lines 25 and 26. Also on lines 32 & 34 are similar. As well as
33 and 35 you also indicate Cisco branded only and 3`d party. Is there a reason for which you've
requested to have both? I'm assuming you want original in some switches and 3`d party is acceptable
in others. Can you clarify?
Al: Lines 25 and 26 are the same because one is a Cisco factory part and one is a 3rd party
equivalent. This is the same for 32 and 34, as well as 33 and 35.
The Cisco branded items are strictly for troubleshooting. Cisco reserves the ability to not
troubleshoot further if they think the issue can be attributed to 3rd party equipment. In order to
prevent that Issue, engineers will typically keep Cisco branded parts on hand to make sure the
entire troubled path has Cisco branded equipment. This prevents any support issues from the
Cisco TAC.
BY ORDER OF THE CITY OF PALM SPRINGS, CALIFORNIA
Craig L. Gladders, C.P.M.
Procurement and Contracting Manager
DATE: April 19, 2017
24
ADDENDUM ACKNOWLEDGMENT:
Proposer Firm Name:
ConvergeOne
Authorized Signature:
Date: 4/24/17
Acknowledgment of Receipt of Addendum 3 is required by signing and returning a copy of this addendum with
your response. Failure to acknowledge this Addendum may result in your bid being deemed non-responsive.
25
4. Company Background
ConvergeOne is one of the largest IT Consulting, Solutions and Managed Services providers in the
country. Our certified professionals use their expertise, experience and proven project execution
background to architect Innovative IT solutions which drive productive business outcomes for thousands
of medium, large and enterprise customers. Business-focused services, methodologies and technology
solutions are consistently developed to help customers reduce costs, improve business processes, and
support growth. Our qualifications are deep, and we believe our services and support organization is
uniquely positioned to effectively partner with you to achieve your business and technical goals. Our
solutions provide a flexible, strategic and collaborative approach to implementing and managing your
critical systems and services.
• Communication Resources—We have a quality reputation as a nationwide provider of cutting-edge
communications solutions for businesses of all types and sizes. We offer one of the broadest
portfolios of products and services in the industry, including VoIP, contact center, UC, data
networking, collaboration, and mobility solutions. Every solution we deliver combines the expertise
of our highly trained team,ourfocused approach to design and implementation,and our commitment
to ongoing support—allowing us to provide a communications solution that is tailored to the needs
of your organization.
• Service Desk Resources—Our 24x7x36S service desk team operates remotely to provide end-user
support on desktop related activities. The service desk resources are intended to provide the
customer or end user with information and support related to a company's products and services.
The purpose of our service desk is usually to troubleshoot problems or provide guidance about
products such as computers or software.We provide service desk support to our customers through
various methods such as toll-free numbers,online ticketing portal, instant messaging,and email.
• Network Operations Center Resources (Network, Compute, Application) — Our three 24x7x365
NOCs employs engineers of a highest technical caliber covering infrastructure technologies (storage,
compute (physical/virtual), network, application, and cloud) and telephony platforms. Our NOCs
operate as the back-end support operation as well as support the onsite resources.
• On-site Resources —The onsite resources will be qualified to support end user/desktop services,
infrastructure services (data center/network), application services, telephony and account
management where applicable.
• Management Resources —As an added layer of oversight, we provide accountable management
oversight to manage the performance and customer satisfaction of the engagement.We believe that
we provide a comprehensive suite of personnel to exceed your requirements.
81 ConvergeOne and Customer Confidential
26
Over 22 Years Industry Experience
Headquartered in Eagan,MN,ConvergeOne is one of the largest Value Added Solutions Providers(VASPs)
in the United States employing more than 1,350 team members across the U.S.Our Expertise includes:
• Customers ranging from small and mid-size companies to global enterprises,including 40%of the
Fortune100
• In-house engineers,design specialists,and technicians holding 1,700+active, industry certifications
Our Portfolio
• VoIP,UC,contact center,mobility,collaboration,video, converged network integration,and more
• Cloud,data center,storage,automation,software-defined networking,virtualization,and
applications
• Comprehensive design,implementation,network monitoring,maintenance,and managed services
• Center of Excellence: Extensive technical and administrative training courses with multiple delivery
options:web,instructor led,on-site,etc.
Our Resources
• 1,350+employees in offices nationwide—and growing
• Strategic partnerships for integration of best-of-breed hardware,software,and applications
• Three state-of-the-art Network Operations Centers for multivendor support
• High-tech Performance Readiness Center•for configuration,staging,and testing
• One source for systems integration,data networking, IT specialty consulting,application
development,program management,and more
We provide the highest level of product knowledge and technical expertise to architect and deploy
network and infrastructure solutions.As a Gold Certified Partner for many major manufactures,we have
achieved Advanced Specializations in Data Center Networking and Infrastructure,Security, Data Center
Storage Networking,Unified Communications,and Wireless LAN.
We offer unmatched technical knowledge, extensive regional experience, and a deep network of
relationships with all major manufactures and solution providers. We help our clients make the right
strategic decisions and implement the right solutions. Our technology experts will help you apply the
latest networking and data center solutions to support the demands of your business. From assessing
existing infrastructure and technology as part of a planning process to deploying an advanced network
infrastructure in a newly acquired facility,we offer comprehensive services and support to maximize the
efficiency of your network.
Our planning, procurement, integration,support,and management services help clients gain control of
their technology investments. Our deep industry experience provides comprehensive technology
solutions tailored to the specific need of our clients. Our solutions provide a flexible, strategic and
collaborative approach to implementing and managing your critical systems and services.
91 ConvergeOne and Customer Confidential
27
5. Trust
ConvergeOne holds a SOC 2 Type II certification that demonstrates that an independent accounting and
auditing firm has reviewed and examined an organization's control objectives and activities,and tested
those controls to ensure that they are operating effectively.
Because we deliver a mission-critical, enterprise solutions to SOC
some of the largest and most advanced organizations, this TYPE H
audit is an important component in providing our customers SL
and prospects the transparency and visibility they need. With
our strong internal controls, we are also able to help our customers meet their own regulatory and
compliance requirements. In addition to this independent audit, we conduct our own internal
compliance reviews of key operational policies and processes.We continue to invest in data security to
give our customers the highest level of confidence that their information is safe and secure.
SOC 2 is based on Policies, Communications, Procedures and Monitoring. The specific Trust Service
Principles explained below must be met in order to successfully achieve certification.
Security-The system has controls in place to protect against unauthorized access (both physical and
logical).
Availability-The system is available for operation and use as committed or agreed.
Processing Integrity-System processing is complete,accurate,timely and authorized.
Confidentiality-Information that is designated as"confidential" by a user is protected.
Privacy - Personal information is collected, used, retained and disclosed in accordance with the
operation's privacy notice and principles set by the American Institute of Certified Public Accountants
(AICPA).
The Type II report is issued to organizations that have audited controls in place and the effectiveness of
the controls have been audited over a specified period of time.
O ConvergeOne and Customer Confidential
28
1
6. Additional Solution Offerings
As technology becomes more complex, the need for a partner who understands the ever-evolving
landscape becomes more critical. Information about clients is available at the touch of a button.
Customer journeys can be tracked end to end.
J+ ,fin
J•,� '° P
Cloud Contact Center Collaborat'on Data Center
hz�_
�- -- a
—
Enterprise Apps Networking Mobility + BYOD Security
But as technology increases at an exponential pace, it becomes difficult to make decisions on solutions
in technology. This is why you will need a partner who is not just trending what others are doing, but
one that invests in understanding what your unique needs are for your business.
What also becomes important is keeping the complex part of the equation up and running—and all your
valuable data safe and secure. Because that data can be mined to provide valuable competitive insights,
or it can be compromised with malicious intent.
And that's where we come in. Our 97%customer retention rate is a testament to our "customer-first"
model. First and foremost, our mission is to serve as a trusted IT advisor to our customers, to offload
mission-critical processes that detract from their core lines of business.
We can be your one connection for whatever technologies you may need today,tomorrow and ten years
from now.
" ConvergeOne and Customer Confidential
29
7. Vendor Certifications
We work with more than 100 technology partners—leading hardware companies Cisco
and software providers — so we can deliver the right solution for your unique
needs. Our experience with these other leading companies enables us to design,
implement, manage and support even the most complex multivendor Partner
environments.
Virtualization
• Cisco Networking Infrastructure Sales Specialist
• Cisco Data Center Networking Infrastructure Support Specialist
• Cisco Data Center Application Services Support Specialist Partner I
• Cisco Data Center Application Services Design Specialist
• Cisco Data Center Networking Infrastructure Solutions Design
• VMware Certified Professional
• VMware Certified Professional—Datacenter Virtualization Cisco
• VMware Certified Design Expert
• APC—HP Virtualization Solutions
• ASC—HP Virtualization Solutions Partn
Server
• HP ProLiant Servers Service Qualifications
Cisco
• AIS- ProCurve Networking
• Dell Blade Server Solutions
• HP Blade Systems
• Dell Server Basics Partner
• Microsoft Certified Solutions Expert
• Microsoft Certified Technology Specialist• Microsoft Certified Solutions Associate DELL PartnerUtrect
• Microsoft Certified Systems Administrator
• Microsoft Certified Application Developer O
• Microsoft Certified Professional in Systems Integration
• Microsoft Certified Solutions Expert
• Microsoft Certified Technology Specialist
• Dell Blade Servers Solutions
• Dell Tower and Rack Server Solutions
• Dell Compellent Storage Technical Architect .
• Dell Equall-ogilLogic Sales Training
Network by Schneider Electric
• Cisco Certified Intemetwork Expert—Routing& Switching
• Cisco Building Scalable Intemetworks
• Cisco Certified Intemetwork Professional iageaa
• Cisco Certified Network Associate Farrar
• Cisco Certified Design Associate
• Cisco Certified Network Professional
• Cisco Certified Design Professional• Microsoft Certified Network Product Specialist
12 ConvergeOne and Customer Confidential
30
Storage
• Cisco Data Center Storage Networking Design Specialist
• Cisco Data Center Storage Networking Support Specialist r w
• Cisco Storage Networking Sales Specialist •�..• �+
• EMC Technology Architect—VNX Storage Solution C E R T I F I E D
• EMC Technology Architect—ISILON Solutions
• EMC Technology Architect—Data Protection
• EMC Implementation Engineer—VNX Solutions
• EMC Implementation Engineer—ISILON Solutions
EMC Implementation Engineer—Recover Point Solutions
• EMC Implementation Engineer—Symmelrix Solutions
• AIS—Specialty in HP StorageWorks P400 SAN Solutions
Security
. Cisco Certified Intemetwork Expert—Security
• Cisco Securing Hosts Using Cisco Security Agents
• Cisco VPN Security for Account Managers
• Cisco Implementing Intrusion Prevention Systems
• Cisco Implemenling Secure Converged Vide Area Networks
• Cisco IOS Security Specialist Elite Partner
• Cisco Securing Cisco Network Devices
• Cisco Securing Networks with PIX and ASA
• Cisco Information Security Specialist n
Cisco Security Sales Specialist
• Cisco Secure VPN
• Cisco Security Solutions and Design Specialist
• Cisco Firewall Specialist M% MS(*-
• Cisco Certified Security Professional GOLD CERTIFIE0
• Cisco IPS Specialist Partner
• Microsoft Certified Systems Administrator Security
Unified Communications 0 Qualified
• Cisco Certified Intemetwork Expert—Voice supplies Fxmer
• Cisco Certified Voice Professional K11
• Cisco Advanced IP Communications Sales Specialist
. Cisco IP Contact Center Express—Sales
• Cisco Deploying
Implementing QOS � EEam
• Cisco Deploying QOS in the Enterprise �/
• Cisco Rich Media Communications Specialist
• Cisco Voice Over IP
• Cisco Voice Over Frame Relay
• Cisco Unified Presence Specialist Im
• Cisco Unity Support Specialist Technology
• Cisco Unity Design and Networking provider
• Cisco IP Telephony Troubleshooting
• Cisco IP Telephony Express
• Cisco IP Telephony Design Specialist
• Cisco Rich Media Communications
• Cisco IF Contact Center Express Specialist
• Cisco Customer Response Solution
• Cisco Unified Communication Systems Engineer ev
• Unified Contact Center Enterprise Implementation Specialist
13 ConvergeOne and Customer Confidential
31
8. Cisco Certifications
372 Certifications
• Cisco Master Collaboration Specialization
• Cisco Master Goud and Managed Services Program
• Cisco Master Security Specialization
• Cisco Advanced Technology Partner for Contact Center Enterprise(UCCE)
• Cisco Advanced Technology Partner for Customer Voice Portal(CVP)
• Cisco Advanced Technology Partner for TP Video Master
• Cisco Advanced Technology Partner for Identity Services Engine
• Cisco Advanced Technology Partner for IP Interoperability and Collaboration Systems
• Advanced Borderless Networks Architecture Specialization
• Advanced Collaboration Architecture Specialization
• Advanced Data Center Architecture Specialization
• Cisco Powered Managed Business Communications
• Cisco Powered Managed Unified Communications
Individual Certifications
• Advanced WLAN for Software Engineers
• Building Scalable Cisco Internetworks
• CCDA—Design Associate
• CCDP—Design Professional
• CCENT—Networking Technician
• CCIE—InternetworkExpert
• CCIP—Internetwork Professional
• CCNA—Advanced Routing&Switching
• CCNA—Network
• CCNA—Data Center
• CCNA-Voice
• CCNA—Wireless
• CCNP
• CCNP—Advanced Wireless
• CCNP—Voice
• Collaboration
• IP Telephony
• Advanced Collaboration Architecture
• CallManager Express
• Data Center Unified Computing
• Express Collaboration Systems
• Express Foundation
• Network Security
• Qo5
• Sales Expert
141 ConvergeOne and Customer Confidential
32
• Secure PIX Firewall Advanced
• Secure VPN
• Telepresence Video
• Wireless LAN
• Unified Computing Technology
• Unified Contact Center Enterprise
• Advanced WLAN for Software Engineers
• Building Scalable Cisco Internetworks
• CCDA—Design Associate
• CCDP—Design Professional
• CCENT—Networking Technician
• ME—InternetworkExpert
• COP—InternetworkProfessional
• CCNA Advanced Routing&Switching
• CCNA—Network
• CCNA—Data Center
• CCNA-Voice
• CCNA—Wireless
• CCNP
• CCNP—Advanced Wireless
• CCNP—Voice
• Collaboration
• IPTelephony
• Advanced Collaboration Architecture
• CallManager Express
• Data Center Unified Computing
• Express Collaboration Systems
• Express Foundation
• Network Security
• QoS
• Sales Expert
• Secure PIX Firewall Advanced
• Secure VPN
• Telepresence Video
• Wireless LAN
• Unified Computing Technology
• Unified Contact Center Enterprise
Cisco Implementation and Support
• IP Contact Center Expert
• IP Telephony
• Unified Communications Manager
• Unity Connection
• Voice
151 Convergeone and Customer Confidential
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16 ConvergeOne and Customer Confidential
34
The Desert Sun
750 N Gene Autry Trail Certificate of Publication
Palm Springs, CA 92262 RECEIVED
760-778-4578/Fax 760-778-4731 I T Y OF P A L N S P k l t� ,
State Of California ss: 2817 APR I I AM 9: 02
County of Riverside UFFICF CF 'i HE CITY CLcii ;
Advertiser: CITY OF PALM SPRINGS/LEGALS
PO BOX 2743
PALM SPRINGS CA 92263
Order# 0002031630
1 am over the age of 18 years old,a citizen of
the United States and not a party to,or have
interest in this matter. I hereby certify that the
attached advertisement appeared in said
newspaper(set in type not smaller than non
pariel)in each and entire issue of said
newspaper and not in any supplement thereof
on the following dates,to wit:
Newspaper:The Desert Sun
NO 0436: INVITATION FOR BIDS
3/30/2017 4/6/2017 CORE AND EDGE SWITCHING TECHNOLOGY EQUIPMENT
BID DUE DATE:THURSDAY,APRIL 27,2017—3:00 P,M.
1. General Information-NOTICE IS HEREBY GIVEN that sealed bids in response
to Invitation for Bids,IFB 17-04 for Core and Edge Switching Technology Equip
ment will be received at the office of the Procurement B Contractmg Depart—
I acknowledge that I am a principal clerk of the ment, 3200 East Tahqudz Canyon way, Palm Springs, California, 92262 umli
3:00 P.M. Local Time,THURSDAY,APRIL 27,2017.at which time they will be
printer of The Desert Sun, printed and publicly opened and read aloud. It is the responsibility of the bidder to sea
Nat any.hid sent through the;all,or via any other method,shall have suffi-
published weekly in the City of Palm Springs, cient time to be received by this spedf ed dale and time. No Bid will be mnsid-
ered unless It is made on the bid form(s)furnished by the City in this IFB. rop•
County of Riverside, State of California. The erly executed enclosed in a sealed envelope bearing.the name of the bidder,
the bid number,bid due date and bid title. The receiving time in the Procure-
Desert Sun was adjudicated a Newspaper of ment Office will be the governing Ume for acceptabllity of bids. Telegraphic,
general circulation on March 24, 1988 by the turned uno taxed pened.or emaklad bids will not be accepted. Late bids willll be re
Superior Court of the County of Riverside, No responsibility will attach to any officer for the premature opening of,or the
State of California Case No. 191236, failure to open a bid not properly addressed and identified
DESCRIPTION OF WORK: To supply the City of Palm SPri Bs with Core and Edge
Switching Technology fquiP ment
its as mom
nffully described in the specifications
contained inthe Invitation ffoorr
Bid Documents and Specifications may be obtained via the Internet at the fol-
lowing address: httpWwww.palmspnngsra.gov click on "Government', 'De-
paRments•and go to-procumment", "Open Bids'. You may also calf the Pro-
I declare under penalty of perjury that the curementoffice at(760)322.8366.
foregoing is true an"rest. Executed on NOTE: If you downloaded this bid via the Internet at the address above,con-
tact Craig Gladden,Procurement B Comrading Manager,via email at Craig.Gla
this 6th day APRI 2017 in Palm B rovidfn our com�my
ddersOpalmsfrcmgsca.gov to register as,a adder, D 5dross,tcom one
name contact person,contact person email addrm mailing
Springs, Calif la. elep
number,and g fax number.Failure to register as a Bidder may result
yyoiinuuyobid ur firmy
cnot ause�yournbid to b bid e considered non-responsive.
NOTE:nda WHENhWINTOIG THIS
BID DOCUMENT YOU MUST PRRfr IT ON&S'x 14'PAPER.
BIDS TO REMAIN OPEN:The Bidder shandgeuaramee theTfiprricing offered for a pe-
P ocu ement calendar
office will be the ghe dueoverning time for acceptability of Bids receiving .me in the
r A' _ - Craig L.-Gladde1,C.P.M.
Mirth 8,nt j d Contracting Manager Published:3130,4106/2017
Declarant
5-�l� / l7 5t �r