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HomeMy WebLinkAbout3/14/2007 - STAFF REPORTS - SS1. THE ONI ATTEMPTS TO TACKLE THE PROBLEM OF SHORT-TERM RESIDENTIAL RENTAL NUISANCES. • My neighborhood was faced with a particularly egregious problem more than 6 years ago created by two near by houses that were rented for week-end parties. It was the primary reason for our neighborhood group to be formed. We soon discovered that ours was not an unusual problem but one faced by many residents that lived near a short term rental house. • After the ONIC was formed the problems of short-term residential rentals became a primary concern of the group and the Code Enforcement Committee (CEC) was formed to address this and other code enforcement issues. • Upon early investigation it became obvious that the city's code enforcement system was severely hampered by budget restrictions. There was only one code enforcement officer. • Within a very short period of time the city found itself with the means to adequately fund its code enforcement requirements. • The CEC was afforded excellent communication opportunities with the code enforcement officers and a good working relationship was developed between the officers, the individual neighborhoods and the ONIC. I have not heard any dissatisfaction with Code Enforcement since the increase in staff levels and dissemination of contact names and numbers • BUT it soon became apparent that these officers alone could not enforce city nuisance ordinances related to short term residential rentals for several reasons. First and foremost was the fact that the officers were not on duty when the offenses were most serious and the job of enforcement fell to the police department. • The Police Department was responsive to the violations when there were no more serious events taking place in the city. It was felt however that with multiple complaints the police department i was responsive. However this process uncovered additional problems. Nainely maintaining records of repeat offenders. • The enactment of the Administrative Citation System by the city ' appeared to solve our predicaments. But it became apparent that a major problem existed with that system which was that only the offending renters could be cited for violations. The underlying entity responsible for the problem is the owner of the house renting to large numbers of people without adequate background checks and assurances that they were suitable for the neighborhood. • The CEC's next effort was to get all rental houses documented. The introduction of the internet enabled just about anyone to offer their house for rent. In many situations houses were rented without any face to face contact between the owner and the renter. • Through the effort of the CEC hundreds of rental houses were documented for the city who then required the owners to obtain business licenses and TOT permits. This was an important step in the right direction. • Our next effort was to develop an ordinance providing guidelines and enforcement mechanisms specifically for short term rental houses, including those managed by professional agencies. Some of the largest agencies rebuffed any effort to develop an ordinance or to place their inventory of rental houses in a central database. • At the present time it appears that the quickest and easiest solution would be to use the Administrative Citation System currently available in the city. This would require that a record be kept of all wamings and citations/fines by ADDRESS. This simply necessitates maintaining a file of only those houses that have caused disturbances instead of every house available for rent. At present only the renter is warned or cited resulting in no control of repeat violations at the same house which in turn continues to affect the same neighborhood. • An accumulation of warnings or citations should be cause for fines and eventually for the revocation of the owner's business license. • A longer term and more comprehensive solution would be to maintain a database of every house listed for rental and the accumulation of violations by address on that database. WE ARE ASKING THE CITY COUNCIL FOR HELP M TWO ASPECTS 1. The city needs to define to the owners of rental properties what is expected of them to maintain their business license in good order. 2. We need the city to help us put into place an effective system of control either through the use of the citation system or with an ordinance that would specifically address the entire short-term residential rental industry. March 14, 2007 Ron Siegel—chair ONE SUGGESTED PROPOSAL FOR AN ORDINANCE: "it is requested that there be an ordinance providing the opportunity for residents within a specific geographic boundary to request of the City that the area be declared an Overlay Zone. Residents of the proposed zones would be "noticed" at least three times, the last notification being sent by certified mail. With the agreement of a 2/3's (67%) majority of all homeowners, the zone would be defined by geography (of not less than sixteen contiguous homes/buildings) and any of the following: heights, views, setbacks, landscaping, lighting, walls, density, street design (with or without curbs, sidewalks, etc.) and/or historic architectural integrity. This would apply to any and all new construction or visible alterations but would not affect that which is already in place. There will be a means for reassessment of the zone's definition put in place." i SAMPLE "APPLICATION" FOR OVERLAY ZONE Boundaries of proposed zone-, On the North On the South On the East On the West The "character" of the neighborhood: Number of residences within proposed zone-. Number of owners contacted: By what means: How many times: On what dates: Number/percentage of owners who agree to the proposed zone Verification (i.e., signatures, proxies, etc.) The following issues will define the zone: (Check all that apply) Height of structures (how high ) Height of walls (how high ) Crime and Safety Office of Neighborhood Involvement Committee City Council Presentation March 14, 2007 By Nick Chicola 1 --.... k �lil a 3•rf -. ur 'S- $ 7 I rC r� .•Tp�l1 DTI •�� EKi!f:i/'L' . L.l�w ..`_�f- . 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I�yx ' � �p a�.�er ' � 1�PtA:'I't,�AYrp�•vax`: �' .,imWmnIM•Aa ° w,i hr W.y,�p"+NIN1rW�.YuV reMlw.ar.. � sr� r.daLrY J'R'�w"J1AW li � Focus • Problems in the Neighborhood • Crime Prevention • Safety • Neighborhood Crime and the Response to it. 7 Problems in the Neighborhood -Burglary -Loud Music or Parties -Graffiti -overgrown or overhanging -Neighbors Vegetation -Loud/Fast Traffic -Trash/Liter -Street Lighting -Dogs -Vandalism -Empty, Derelict, Boarded -Up -Deliberate Damage Buildings -People Hanging Around -Drugs s Crime Prevention How often do you do any of the following things to avoid becoming the victim of a crime? -Lock up your home when you go -Drive a short distance instead of out walking -Leave lights on in the house when -Refuse to answer the door after you go out dark -Lock your car doors when driving -Set a burglar alarm when you go out -Lock yourself in when at home -Carry a personal alarm -Lock your car when leaving it -Avoid certain public areas Remove/hide property in car -Avoid going out after dark 9 Safety How safe do you feel when you are in the following situations? -Walking alone in the -Walking alone in your neighborhood in the daylight neighborhood after dark? -Alone in your home during -Alone in your home after dark daylight -Driving alone at night in your -Driving alone during daylight in neighborhood your neighborhood 10 Neighborhood Crime and the Response to it -Have you been the victim of a -Has one of your neighbors been crime in your neighborhood in the the victim of a crime in the last 12 months? neighborhood in the last 12 months? -Was an arrest made? - Was the crime solved? -How do you rate Law -Is there a Neighborhood Watch Enforcements response to the organization in your crime? neighborhood? -How do you rate Law -If there is, has it made a positive Enforcements follow-up to the impact by reducing crime? crime? 11 conclusions and Follow- Up • Burglary: 66% of the voters (51 ) see burglary as a clear and present problem. DENO will address these problems through the Neighborhood Watch Team, newsletter, and website www.mydeepwell.com, as well as capitalizing on the expertise of law enforcement personnel. • Traffic: 52% of the voters (40) are concerned with traffic in the neighborhood. Sub-committee of residents currently studying the problem and will make recommends to city government when complete. • Lighting: 35% of the voters (27) voiced strong opinions on street lighting. The close to the perimeter of the neighborhood, the more lighting is desired. A sub-committee is to be established to study and make recommends. 12 Conclusions and Follow- Up • 80% of the voters (43) rated law enforcement's response to crime as Good or Excellent • 80% of the voters (37) gave law enforcement's fallow-up to crime a Good or Excellent rating 13 Next Steps - Baseline has been established for Deepwell - We have the ability to re-survey as needs dictate - Other neighborhoods encouraged to administer the survey - Comparative data will help deliver an accurate picture of the perceptions of crime and safety as well as how it moves through the City 14 Next Steps - Balance the perceptions of crime against the published , online police reports to fine tune statistics - Track the movement of crime through our neighborhoods as more walled/gated communities are added , and as neighborhoods hire their own security teams . 15 Next Steps - Encourage other neighborhoods to come together formally and begin to partner with law enforcement, take some responsibility for the safety of their residents . - Involve city government in the process of gauging neighborhood climate 16 Contacts - For more information , or to request copies of the Home Security presentation developed by Sven Holm , contact: svenholm@msn .com - To request a copy of the Crime and Safety survey, or help in delivering it within your neighborhood , contact Nick Chicola : n ick a@thech icolagrou p. com 17 Office of Neighborhood Involvement Crime and Safety Sub-Committee February, 2007 Executive Summary Located in the one square mile area of Palm Springs known as Historic South Palm Springs, the Deepwell neighborhood is comprised of 371 homes, and has the largest active homeowner's organization in the City. A full 53% (197 households) of Lhe homes in Deepwell are registered with the Organization. We have an active and involved Neighborhood Watch program; have enrolled neighborhood leaders in the Community Emergency Response Training program(CERT), Police Advisory Board (PAB), as well as the Citizens on Patrol (COP) program. Representatives from the Deepwell Board also represent the neighborhood at monthly Office of Neighborhood Involvement(ONI) meetings. In discussions at the ONI level, it was determined that all neighborhoods were concerned about the perceived rise in neighborhood crime. A Survey, designed to analyze the perception of crime and safety at the neighborhood level was written, and Deepwell is the first of the neighborhoods to complete the survey. Survey data was collected on three occasions_ Using our Neighborhood Watch, the initial survey was randomized, with every 5"'house in each of the four Deepwell zones queried. Randomizing participation using this method netted 44 completed surveys. Another 14 were completed by residents attending a private members-only Deepwell function. The final 19 surveys were completed by residents attending the Deepwell annual meeting, The survey focused on four elements of crime and safety: 1. Problems in Your neighborhood. This section consists of fourteen questions describing a broad spectrum of potential problems that could be found in any neighborhood. 2. Crime Prevention. Twelve questions in this section are looking to determine how effectively individual residents know how to protect themselves from the potential of criminal. activity. Questions range from how secure their homes are, to how they navigate through the neighborhood_ 3. Safety. Six questions to determine how safe residents feel within their neighborhood,under varying conditions. 4. Neighborhood Crime and the Response to It. Eight questions to determine the amount of criminal activity residents have been exposed to, how they perceive law enforcement's response to crime, and whether there is an understanding of the existence of a Neighborhood Watch organization and its impact on crime reduction. Conclusions and Follow-Up 80% of the voters (43) rated Law enforcement's response to crime as Good or Excellent. 80% of the voters (37) also gave law enforcement's follow-up to crime a Good or Excellent rating. BURGLARY: 66% of the voters (51) in this survey see burglary as a clear and present problem, and we will address this from within through our Neighborhood Watch Team, our newsletter, and our website, www.mvdeepwell.com. We will also coordinate with law enforcement capitalize on their expertise. TRAFFIC: 52% of the voters (40) are concerned with loud and/or fast traffic in the neighborhood. We have a sub-committee in place currently, looking at the amount of traffic in Deepwell,how it flows, and at what speed. The intent is to make recommendations to keep traffic at neighborhood acceptable levels, and working with city government, a manageable solution will be implemented within the next 12 months. LIGHTING: 35%of the voters (27) are concerned with street lighting. There are two points of view on this. Either there is too much of it, of there is too little. From the survey results, it is clear that the closer to the outside edges of the neighborhood, or if you reside on one of the streets that pass through the neighborhood, residents tend to want more lighting. We will establish a neighborhood sub-committee to study the issue, and make recommends. Next Steps This survey has been designed to allow it to be ported between neighborhoods, and reissued as needs arise, and circumstances change. Our current intent is to make it an annual survey. If the perception of crime changes dramatically, we can quickly mobilize our Neighborhood Watch team, survey the residents, and refocus our crime prevention goals quickly, and efficiently. The responses from participants will also guide the beepwell Board in setting their focus for 2007. It is hoped that data from the survey, combined with information from other neighborhoods, will give us a clear picture of how residents of Palm Springs feel about crime and safety in their neighborhoods. This, when balanced against law enforcement records, will assist in developing a synergy between residents and law enforcement that will provide all residents with feelings of security, bolstered by verifiable numbers at the neighborhood and city levels. Nick Chicola 5 Palomino Road Palm Springs, CA 92264 nick@thechicolagroup.com Neighborhood Crime and Safety Questionnaire Office of Neighborhood Involvement Committee Please help us understand your neighborhood environment by sharing your impressions. We will compile this information with other neighborhoods to draw a picture of what Palm Springs feels like as a whole, from the neighborhood perspective. Thanks! Name/address (optional): Are you registered to vote in Palm Springs: Yes No Problems in your Neighborhood Burglary Vandalism ❑ Not a problem ❑ Nat a problem ❑ Small problem Q Small problem ❑ Big Problem ❑ Big Problem Graffiti Deliberate Damage C3 Not a problem ❑ Not a problem ❑ Small problem ❑ Small problem Cl Big Problem ❑ Big Problem Neighbors People hanging around ❑ Not a problem ❑ Not a problem ❑ Small problem ❑ Small problem ❑ Big Problem ❑ Big Problem Loud/fast traffic Loud music or parties ❑ Not a problem ❑ Not a problem ❑ Small problem ❑ Small problem ❑ Big Problem ❑ Big problem Street lighting Overgrown/Overhanging vegetation Cl Not a problem © Not a problem Q Small problem ❑ Small problem ❑ Big Problem ❑ Big Problem 1 Trash/Litter Empty, derelict, boarded up buildings ❑ Not a problem ❑ Not a problem ❑ Small problem ❑ Small problem ❑ Big Problem ❑ Big Problem Dogs Drugs ❑ Not a problem ❑ Not a problem ❑ Small problem ❑ Small problem ❑ Big Problem ❑ Big Problem Crime Prevention How often do you do any of the following things to avoid becoming the victim of crime? Lock up your home when you go out Lock yourself in when at home ❑ Never ❑ Never ❑ Sometimes ❑ Sometimes ❑ usually ❑ Usually ❑ Always ❑ Always Leave lights on in the house when you go out Lock your car when leaving it ❑ Never ❑ Never ❑ Sometimes ❑ Sometimes ❑ Usually ❑ Usually ❑ Always ❑ Always Lock your car doors when driving Remove/hide property in car ❑ Never ❑ Never ❑ Sometimes ❑ Sometimes ❑ Usually ❑ Usually ❑ Always ❑ Always Drive a short distance Instead of walking Carry a personal alarm ❑ Never ❑ Never ❑ Sometimes ❑ Sometimes ❑ Usually ❑ Usually ❑ Always ❑ Always Refuse to answer the door after dark Avoid certain public areas ❑ Never ❑ Never ❑ Sometimes Cl sometimes ❑ Usually ❑ Usually ❑ Always ❑ Always Set a burglar alarm when you go out Avoid going out after dark ❑ Never ❑ Never 0 Sometimes ❑ Sometimes 17 Usually ❑ Usually ❑ Always ❑ Always z Safety How safe do you feel when you are in the following situations? Walking alone in your neighborhood in the daylight Walking alone in your neighborhood after dark ❑ Very safe ❑ Very Safe ❑ Fairly Safe ❑ Fairly Safe ❑ Unsafe ❑ Unsafe Alone in your home during daylight Alone in your home after dark ❑ Very Safe ❑ Very Safe ❑ Fairly Safe ❑ Fairly Safe ❑ Unsafe ❑ Unsafe Driving alone during daylight in your neighborhood Driving alone at night in your neighborhood ❑ Very Safe ❑ Very Safe ❑ Fairly Safe [] Fairly Safe ❑ Unsafe Q Unsafe Neighborhood Crime and the Response to it Have you been the victim of a crime in your Has one of your neighbors been the victim of a crime in the neighborhood in the last 12 months? neighborhood in the last 12 months? ❑ Yes ❑ Yes ❑ No ❑ No Was there an arrest made? Was the crime solved? ❑ Yes ❑ Yes ❑ No ❑ No How do you rate Law Enforcement's response to the How do you rate Law Enforcement's follow-up to the crime? crime? ❑ Excellent ❑ Excellent ❑ Good ❑ Good ❑ Not acceptable ❑ Not acceptable Is there a Neighborhood Watch organization in your If there is one, has the Neighborhood Watch made a neighborhood? positive impact by reducing crime? ❑ Yes ❑ Yes ❑ No ❑ No ❑ I don't know Additional Comments Copyright Nick Chicola 2006 3 Neighborhood Crime and Safety Questionnaire Office of Neighborhood Involvement Committee Please help us understand your neighborhood environment by sharing your impressions. We will compile this information with other neighborhoods to draw a picture of what Palm Springs feels like as a whole, from the neighborhood perspective. Thanks! Name/address (optional): Are you registered to vote in Palm Springs: Yes 69 No 08 900/0 Problems in your Neighborhood Burglary Votes %of Total Vandalism Votes % of Total ❑ Not a problem 26 34 0 Not a problem 51 66 ❑ Small problem 38 49 ❑ Small problem 23 30 El Big Problem 13 17 ❑ Big Problem 03 04 TOTAL 77 100 TOTAL 77 100 Identified as a problem in Deepwell by: 660/o Identified as a problem in Deepwell by: 34% Graffiti Deliberate Damage ❑ Not a problem 71 92 ❑ Not a problem 31 62 ❑ Small problem 06 08 ❑ Small problem 17 34 ❑ Big Problem 00 00 ❑ Big Problem 02 04 TOTAL 77 100 TOTAL SD t00 Identified as a problem in Deepwell by: 08% Identified as a problem in Deepwell by: 38% Neighbors People hanging around ❑ Not a problem 67 87 ❑ Not a problem 55 73 ❑ Small problem 07 09 ❑ Small problem 17 23 El Big Problem 03 04 © Big Problem 03 04 TOTAL 77 100 TOTAL 75 100 Identified as a problem in Deepwell by: 13% Identified as a problem in Deepwell by: 27% 1 Loud/fast traffic Loud music or parties ❑ Not a problem 37 48 13 Not a problem 57 75 ❑ Small problem 27 35 ❑ Small problem 18 24 ❑ Big Problem 13 17 ❑ Big Problem 01 01 TOTAL 77 100 TOTAL 76 100 Identified as a problem in Deepwell by: 5201b Identified as a problem in Deepwell by: 25% Street lighting Overgrown/Overhanging vegetation ❑ Not a problem 50 65 ❑ Not a problem 49 64 ❑ Small problem 20 26 ❑ Small problem 24 32 ❑ Big Problem 07 09 ❑ Big Problem 03 04 TOTAL 77 100 TOTAL 77 100 Identified as a problem in Deepwell by; 35O/a Identified as a problem in Deepwell by: 36% Trash/Litter Empty, derelict, boarded up buildings 1l Not a problem 58 75 ❑ Not a problem 59 77 ❑ Small problem 16 21 ❑ Small problem 17 22 ❑ Big Problem 03 04 ❑ Big Problem 01 01 TOTAL 77 100 TOTAL 77 100 Identified as a problem in Deepwell by: 25% Identified as a problem in Deepwell by: 23% Dogs Drugs © Not a problem 52 68 ❑ Not a problem 64 85 ❑ Small problem 25 32 ❑ Small problem 10 14 ❑ Big Problem 00 00 ❑ Big Problem 01 01 TOTAL 77 100 TOTAL 77 100 Identified as a problem in Deepwell by: 32% Identified as a problem in Deepwell by: 15% Crime Prevention Mow often do you do any of the following things to avoid becoming the victim of crime? Lock up your home when you go out Lock yourself in when at home Voters Voters ❑ Never 01 ❑ Never 07 ❑ Sometimes 01 ❑ Sometimes 17 ❑ Usually 10 ❑ Usually 18 ❑ Always 64 ❑ Always 35 TOTAL 76 TOTAL 77 Leave lights on in the house when you go out Lock your car when leaving it Voters Voters ❑ Never 01 ❑ Never 00 ❑ Sometimes 07 ❑ Sometimes 04 ❑ Usually 18 ❑ usually 14 ❑ Always 45 ❑ Always 57 TOTAL 71 TOTAL 75 2 i Lock your car doors when driving Remove/hide property in car Voters Voters ❑ Never 01 [] Never 01 ❑ Sometimes 01 ❑ Sometimes 01 ❑ Usually 10 ❑ Usually 10 ❑ Always 64 ❑ Always 64 TOTAL 76 TOTAL 76 Drive a short distance instead of walking Carry a personal alarm Voters Voters ❑ Never 13 ❑ Never 65 ❑ Sometimes 38 ❑ Sometimes 07 ❑ Usually 20 Usually 00 ❑ Always 06 ❑ Always 05 TOTAL 77 TOTAL 77 Refuse to answer the door after dark Avoid certain public areas Voters Voters ❑ Never 39 ❑ Never 40 C] Sometimes 25 ❑ Sometimes 30 ❑ usually 10 ❑ Usually 05 ❑ Always 01 ❑ Always 02 TOTAL 75 TOTAL 77 Set a burglar alarm when you go out Avoid going out after dark Voters Voters ❑ Never 19 ❑ Never 63 0 Sometimes 09 Q Sometimes 07 ❑ Usually 11 ❑ usually 05 ❑ Always 36 ❑ Always 02 TOTAL 75 TOTAL 77 Safety How safe do you feel when you are in the following situations? Walking alone in your neighborhood in the daylight Walking alone in your neighborhood after dark Voters % of Total Voters % of Total ❑ Very Safe 68 88 ❑ Very Safe 42 55 ❑ Fairly Safe 09 12 ❑ Fairly Safe 31 41 ❑ Unsafe 00 00 ❑ Unsafe 03 04 TOTAL 77 100 TOTAL 76 100 3 Alone in your home during daylight Alone in your home after dark Voters % of Total Voters 0/n Of Total ❑ Very Safe 73 95 ❑ Very Safe 62 81 ❑ Fairly Safe 04 05 ❑ Fairly Safe 14 18 ❑ Unsafe 00 00 ❑ Unsafe 01 01 TOTAL 77 100 TOTAL 77 100 Driving alone during daylight in your neighborhood Driving alone at night in your neighborhood Voters % of Total Voters % of Total [] Very Safe 73 99 ❑ Very Safe 66 91 ❑ Fairly Safe 01 01 [] Fairly Safe 06 08 0 Unsafe 00 00 ❑ Unsafe 01 01 TOTAL 74 100 TOTAL 73 100 Neighborhood Crime and the Response to it Have you been the victim of a crime in your Has one of your neighbors been the victim of a crime in the neighborhood in the last 12 months? neighborhood in the last 12 months? Voters % of Total Voters %of Total ❑ Yes is 25 Yes 31 44 ❑ No 53 75 ❑ No 39 56 TOTAL 71 100 TOTAL 70 100 Was there an arrest made? Was the crime solved? Voters %of Total Voters %of Total ❑ Yes 03 07 ❑ Yes 04 12 ❑ No 42 93 ❑ No 30 88 TOTAL 45 100 TOTAL 34 100 How do you rate Law Enforcement's response to the crime? How do you rate Law Enforcements follow-up to the crime? Voters 0/0 of Total Voters % Of Total ❑ Excellent 14 26 ❑ Excellent 07 15 ❑ Good 29 53 Q Good 30 65 ❑ Not acceptable 11 21 ❑ Not acceptable 09 20 TOTAL 54 100 TOTAL 46 100 Is there a Neighborhood Watch organization in your If there is one, has the Neighborhood Watch made a neighborhood? positive impact by reducing crime? Voters %of Total Voters % Of Total ❑ Yes 65 94 ❑ Yes 47 77 ❑ No 01 01 ❑ No 03 04 C7 I don't know 03 05 ❑ I don't know 12 19 TOTAL 69 100 TOTAL 62 100 4