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HomeMy WebLinkAbout8/1/2001 - STAFF REPORTS (15) Date: August 1, 2001 To: City Council From: Information Systems Specialist via Director of Information Technology SYSTEM SUPPORT FOR AT&T TELEPHONE SWITCHES RECOMMENDATION: That City Council approve purchase of maintenance support for two (2) AT&T telephone switches and the Audix voice-mail system from Avaya Communications of Oklahoma City, OK, for an additional one-year period (FY 2001/2002) not to exceed $23,354. SUMMARY: Annual maintenance support for the telephone and voice-mail systems at City Hall, Police, Fire Station 2 and the City Yard, provides timely response to telephone system software and hardware failures and to replace failed components. It allows phone-in support for assistance related to telephone system problems, capabilities or features. BACKGROUND: The City's Information Technology Department administers the AT&T Definity G3i telephone systems and Audix voice-mail system that supports City Hall, the Police Department, Fire Station 2 and the City Yard. The telephone system was purchased in 1994, and the agreement included a one-year warranty, followed by a five-year maintenance contract. Subsequent one-year support was renewed. Staff recommends the purchase of maintenance support from Avaya Communications, the sole source service provider to our area, in order to maintain the system hardware and software of the telephone systems. Funds have been budgeted for this purpose, and are available using account 001-1120- 43200 Information Services Contractual Services. a,c ;IPROVEPD: � Randy C bb mes W. Runge Information Systems Specialist rector of Information Technology APPROVED: City Manager '" Harold E. Good Director of Procurement and Contracting Attachments: Minute Order REVIEWED BY DEPT.OF FINANCE MINUTE ORDER NO. 6904 APPROVING PURCHASE OF MAINTENANCE SUPPORT FOR TWO AT&T DEFINITY G3i TELEPHONE SWITCHES AND AUDIX VOICE-MAIL SYSTEM FROM AVAYA COMMUNICATIONS, OKLAHOMA CITY, OK, FOR AN ADDITIONAL ONE- YEAR PERIOD (FY 2001/2002), NOT TO EXCEED $23,354. ------------------ I HEREBY CERTIFY that this Minute Order, approving purchase of maintenance support for two AT&T Definity G31 telephone switches and Audix voice-mail system from Avaya Communications, Oklahoma City, OK, for an additional one- year period (FY 2001/2002), not to exceed $23,354, including tax, was adopted by the City Council of the City of Palm Springs, California, in a meeting thereof held on the 1 sc day of August, 2001. PATRICIA A. SANDERS City Clerk