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HomeMy WebLinkAbout4/5/2000 - STAFF REPORTS (9) DATE: April 5, 2000 TO: City Council FROM: Dallas J. Flicek, Interim City Manager CHANGE OF OWNERSHIP OF LMI RELATIVE TO AGREEMENT FOR TOURISM SERVICES RECOMMENDATION: It is recommended thatthe City Council approve the change of ownership of Leisure Management International ("LMI"), a Texas Limited Partnership, to SMG, a Pennsylvania General Partnership, and SMG/LMI, L.L.C., a Delaware Limited Liability Company. BACKGROUND: On April 15, 1998, the City of Palm Springs entered into an agreement with LMI/HHI, Ltd., a Texas Limited Partnership,dba Leisure Management International ("LMI"), for tourism services, as a part of the City's privatization of some of its operations. Since LMI was already managing the City's Convention Center, it became one of the firms strongly considered for operating the City's tourism services, which had been operated by a City department. That Agreement for tourism services is fora term of five (5)years,terminating June 30, 2003, with no provision for contract extension. Section 6.3 of the Agreement requires that a change of ownership of more than 25% of LMI must be approved in writing by the City. On March 16, 2000, we were informed by letter(copy attached)that LMI and SMG have "merged" their companies. Essentially, the ownership interest in LMI has been transferred to SMG, a Pennsylvania General Partnership, which acquired all of the Limited Partnership interest of LMI. SMG/LMI, L.L.C.. A Delaware Limited Liability Company,, which is an affiliate of SMG, acquired the General Partnership interest of LMI. As a result of the transaction, LMI remains in existence, but its ownership has changed, as indicated above. SMG was formed in 1988 to fill the need for professionally managed public assembly facilities, such as arenas, stadiums, theaters, and convention and trade centers. SMG is a closely held joint venture company with two equal principals:the Hyatt Hotel chain and ARAMARK Corporation,one of the world's largest companies servicing sports and entertainment centers,teams, parks, etc. As of December 31, 1999, SMG's assets totaled $68.8 million. SMG oversees the operations of 26 convention centers, 24 arenas, 9 theaters, 8 stadiums, and one food and beverage operation. A company profile of SMG and SMG's Consolidated Balance Sheets for 1998 and 1999 have been provided to the City Council and are available in the office of the City Clerk. It has been stated that this business combination of SMG /09 and LMI has created the largest public assembly facility management company in the world. April 5, 2000 Change of Ownership of LMI Relative to Agreement for Tourism Services As a result of the transaction, as mentioned before, LMI continues to exist, but under different ownerships,and hence,the existing contracts between the City and LMI for tourism services, as well as convention center services, will remain with LMI. Attached is a proposed Minute Order approving this change of ownership. APPROVED �� Interim City Manager ATTACHMENTS: 1. Minute Order 2. LMI Letter dated 3/16/00 �1)AX N L M 1 Leisure Management International March 16, 2000 Mr. Dallas Heck, City Manager and Authorized Representative City of Palm Springs P.O. Box 2743 Palm Springs, California 92263 Re: Agreement for Tourism Services, dated April 15, 1998 (the "Agreement"), by and between the City of Palm Springs, a municipal corporation (the "City") and LMI/HHI, Ltd., a Texas limited partnership d/b/a Leisure Management International ("LMI°) Gentlemen: As I shared with you during our telephone conversation this morning, LMI and SMG have "merged" their companies. As you may know, SMG has nationally recognized expertise in the management and operation of public multi- purpose sports, entertainment, and public assembly facilities. As part of the transaction with SMG, the ownership interests in LMI have been transferred to SMG (which is a Pennsylvania general partnership) and to an affiliate of SMG. The "combined" LMI and SMG will manage and operate a substaritially larger portfolio of public assembly/leisure facilities than that managed by LMI prior to the transaction. Like LMI, SMG has extensive experience in the management and operation of facilities and programs similar to yours and can offer a comparable level of quality of services that LMI has provided to you over the years. Importantly, the financial net worth of LMI will remain strong and will ultimately have greater resources as a result of the transaction. As you may know, Section 6.3 of our Agreement, states that transfers to any person of more than twenty-five percent(25%) of the ownership and/or control of LMI may not be accomplished without the prior written approval of the City. In that the transaction referenced above entails the transfer of greater than that amount, the transaction with SMG appears to require the consent of the City pursuant to the Agreement. As such, LMI hereby requests that the City consent to the above-discussed transaction,that it waive any Event of Default resulting therefrom (including, without limitation, any Event of Default pursuant to Section 6.3 of the Agreement) and any termination rights that it may have as a result Eleven Greenway Plaza,Suite 3000 Houston, 7X770461105, USA Pb 713 GP 1603 Fax 713 622-4132�4134 www lengrema"agement cove thereof or any other termination of the Agreement as a result thereof. It has of course been our understanding (as particularly set forth in Section 6.3 of the Agreement) that the experience, knowledge, capability, and reputation of LMI and its business principals and employees have been a substantial inducement for the City to enter into the Agreement. Importantly, LMI will remain the Manager under the Agreement and will not be relieved from any obligations as a result of the transaction with SMG. We are enclosing background material and financial statements of SMG to facilitate your review in this regard. In light of the foregoing discussion and enclosed information, we hereby request that you please countersign below where indicated on behalf of the City to evidence the City's consent to the transactions described in this letter. If you need additional information or have any questions, please feel free to contact us. Thank you for your attention to this matter. Very truly yours, LMI/HHI, LTD., a T as limited partnership By. David Bobo, Vice- President The City hereby executes below, in accordance with Section 6.3 of the Agreement, to evidence its acceptance and approval of the transactions set forth above in this letter. ATTEST: CITYOFPALMSPRINGS, amunicipal corporation By. city clerk City Manager APPROVER By YHE CITY COUNCIL /DAY By,o. NO. (, U____�� rno N5D-Z? i April 5, 2000 To: City of Palm Springs City Manager City Council Members On behalf of the Palm Springs Hotel&Hospitality Association, I wish to recommend the signing of our city contract for Tourism with SMG. From my discussions and research, I feel that we will be well served by having the largest convention center management firm in our corner. We all have seen the continual improvement of the situation with our Convention Center the past few years under LMI. The one year improvement of T.O.T of 13% and the resulting million dollars that it added to the general fund, not to mention the well needed shot in the arm to all of our city hotels and inns, was nothing less than phenomenal. Now, as our new partner, SMG has all of their considerable recourses combined with the knowledge and the personnel of LMI to continue to make Palm Springs the best known vacation destination the world over. I strongly urge you to welcome our new tourism partners. It will only keep getting better. Xc tfull your Raymond L. Lovato nler all re Arena d State Convo ati n Center Columbus Con en ion Center Veterans Memorial Coliseum ide Arena ven Veterans Memorial Coliseum na h Civic Arena 'land Convention Center d Coliseum vers Stadium er's Centrum Centre Stadium ouge Riverside Centroplex County Convention Center yers Hall leason Theater ille Veterans Memorial Coliseum ebles Stadium a Superdome is Cook Convention Center each Convention Center Civic Center Convention Center leans Arena "o Osborn III Convention Center h Int'I Trade and Convention Center ce Palace nion Center for the Performing Arts Park re Expocenter Hall apids Grand Center onvention Center &Theater n lex Co r nter er Com um r nter rium onto • • COMPANY HISTORY SMG is the world leader in its industry — the management of public assembly facilities. The company was formed in 1988 • immediately signaling the beginning of a new era for the industry. Today, the facilities operating under SMG's banner benefit from the company's depth of resources and its unparalleled expertise, leadership, and creative problem-solving. • THE SMG STORY SMG was created in response to a market need for professionally managed public assembly facilities including arenas, stadiums, • theaters and convention, exhibition and trade centers. Our successful growth has been built on the many partnerships we have developed with our clients — both municipal and private. • Our ownership — and our team of dedicated corporate support personnel — make us unparalleled in the field of private facility management. • SMG benefits from solid ownership. Ours is a closely held joint- venture company with two equal principals: The Hyatt Hotel chain is recognized worldwide for first-class • hotels and resorts. With 75,000 employees in 33 countries, Hyatt was recently named by The Wall Street Journal as one of 60 key companies shaping the 1990s. ARAMARK Corporation is one of the world's largest service • ='---♦ � � ��� � companies. ARAMARK's Sports and Entertainment portfolio • �1/V`f/Y�f11�K includes 120 accounts featuring professional sports teams, plus numerous convention centers, national parks, resorts, and racetracks. • COI RIGHT JULY 1999 PR..... .n ,SMGAtt R...T.R....1eo • • • SMG - A HISTORY OF SUCCESSFUL GROWTH Our company has a history of continued growth in new accounts. Thirteen new venues were added to our roster over the last three years. SMG-managed facilities grossed more than $700 million in 1998, compared with $200 million in 1988. In 1988, SMG facilities hosted 2,452 events and attracted more than 19 million patrons. In 1998, the number of events grew to more than 8,800 and attendance to more than 30 million people—for 359% • growth in events and 54% growth in attendance. SMG FACILITY GROWTH TOTAL NUMBER OF SMG-MANAGED FACILITIES BY YEAR SINCE 1989 • 70-' bb 60- 56 5B 52 50. 44 47mm.. • 39 40- • UR EXPERIENCE WITH SMG AS A 30- 27 FACILITY MANAGEMENT COMPANY IS 22 UNPARALLELED.THE SMG STAFF IS 20- 16 NOT ONLY WELL-TRAINED IN 10- • OPERATIONS, BUT ALSO TAKES EXTRAORDINARY INTEREST IN THE 0 WELLBEING OF ITS CUSTOMERS,AND 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 IS CONSTANTLY SEEKING NEW WAYS TO ANTICIPATE AND SATISFY CUSTOMER DEMANDS." • SMG HAS EXEMPLARY FINANCIAL RESOURCES BEVERLY A. MORDEN FORMER PRESIDENT AND CEO SOUTHEX EXHIBITIONS The 1998 audited results represent the best financial year in SMG's history as new records were established for revenues and net income. The trend will continue for 1999, as projections are • expected to surpass the 1998 levels by more than 1096. SMG's balance sheet is reflective of its sound financial condition. As of December 31, 1998, assets totaled $70.7 million. e COI R...1.'Ju�Y 1999 Prtona�eenev—SMG A....R�axic Reeertvev t SMG Consolidated Balance Sheet For The Period Ended December 31,1999 DRAFT 1999 1998 ASSETS Current Assets Cash&Cash Equivalents 13,971,578 21,899,456 Accounts Receivable 19,840,859 18,615,636 Prepaid Expenses&Other Assets 3,012,910 1,620,206 Total Current Assets 36,825,347 42,135,298 Property&Equipment Furniture&Fixtures 11,206,992 10,491,457 Leasehold Improvements 3,065,231 2,907,009 14,272,223 13,398,466 Less: Accum. Depreciation&Amortization 9,224,671 8,892,457 5,047,552 4,506,009 Intangible Assets Contract Rights 25,059,462 23,914,170 Lease&Other Acquisition Costs 369,057 1,845,227 25,428,519 25,759,397 Less: Accum. Amortization 10,130,363 9,809,491 15,298,156 15,949,906 Investment In Affiliate 10,695,559 5,475,675 Other Assets 907,251 1,127,314 Total Assets 68,773,864 69,194,202 LIABILITIES AND STOCKHOLDER'S AND PARTNERSHIP EQUITY(DEFICIT) Current Liabilities: Accounts Payable 15,730,359 14,566,123 Related Party Payables 136,833 Accrued Expenses 9,972,512 12,921,094 Deferred Revenue 8,212,606 11,240,234 Total Current Liabilities 34,052,310 38,727,451 Deferred Revenue 3,250,000 3,550,000 Total Liabilities 37,302,310 42,277,451 STOCKHOLDER'S AND PARTNERS EQUITY(DEFICIT) Partner's Equity 31,460,820 26,879,410 Accumulated Other Comprehensive Income 10,735 37,341 Total Stockholder's and Partner's Equity(Deficit) 31,471,555 26,916,751 Total Liabilities and Stockholders'and Partners Equity(Deficit) 68,773,864 69,194,202 i SMG Consolidated Balance Sheet December 31, 1998 ASSETS Current assets: Cash and cash equivalents $ 21,899,456 Accounts receivable, net of allowance for doubtful accounts of$2,266,000 18,615,636 Prepaid expenses and other assets 1,620,206 Total current assets 42,135,298 Property and equipment: Furniture and fixtures 10,491,457 Leasehold improvements 2,907,009 13,398,466 Less accumulated depreciation and amortization 8,892,457 4,506,009 Intangible assets: Contract rights 23,914,170 Lease and other acquisition costs 1,845,227 25,759,397 Less accumulated amortization 9,809,491 15,949,906 Investments in affiliates 5,475,675 Other assets 1,127,314 Total assets $ 69,194,202 LIABILITIES Current liabilities: Accounts payable $ 14,566,123 Accrued expenses 12,921,094 Deferred revenue 11,240,234 Total current liabilities 38,727,451 Deferred revenue 3,550,000 PARTNERS' CAPITAL Partners'capital 26,879,410 Accumulated other comprehensive income 37,341 Total partners' capital 26,916,751 Total liabilities and partners'capital $ 69,194,202 The accompanying notes are an integral part of the consolidated financial statements. THE NEWSLETTER FOR SMG CONVENTION CENTERS WINTER 1999 - 2000 L -01__ ,ls�� AR SMG Welcomes Two New Facilities F Myriad Convention Center and Arena in Oklahoma City, OK and Ontario Convention Center and Convention and Visitors Bureau in Ontario, CA are now under SNIG Management. Ontario Myriad Convention Center and Arena Football League.The team plans to According to Stroh,there are two On October 19,1999,Oklahoma City relocate to Oklahoma City in 2000, advantages to the management arrange- Council unanimously approved a 5-year playing in the Myriad Arena until the ment in Ontario.First,it combines the management agreement with SMG for new arena opens. functions of the Bureau and the Center, operation of the Myriad Convention The new arena is part of a major reducing the subsidies needed to accom- Center and Arena beginning November 1, downtown renewal project that includes plish the mission of attracting visitors to 1999.Mayor Kirk Humphreys in an the expansion and renovation of the the City. Second,it is very convenient for interview for Daily Oklahoman remarked Convention Center. When completed the meeting planners shopping for sites. that it was"the ultimate compliment"that facility will be state-of-the-art,making it Normally,planners work through a Bureau City Council passed the contract unani- Oklahoma's premier meeting and with limited authority to block space or mously and without debate. convention facility. quote rates for a convention center. But in The management contract includes the New General Manager Gary Ontario,the sales department has the 16,000-seat Myriad Arena and the Myriad Desjardins said it is an exciting time to authority to handle all aspects of the sales Exhibit Hall with 100,000 square feet of be in the City."Oklahoma City is I process, including rate negotiations, space, divisible into 9 spaces for conven- experiencing a real renaissance and the 1 saving the customer a great deal of time. tions,trade or consumer shows.SMG will Convention Center and Arena are a big Under the current arrangement, Stroh also provide consulting services for the part of it,"said Desjardins. points out, it is important to make sure the new 20,000-seat arena to open downtown Located in downtown Oklahoma City members of the Bureau feel they are well in the year2002. adjacent to the I.M.Pei designed Crystal represented and that their dues are being Myriad Arena is home to the CHL Bridge Botanical Conservatory and used for the benefit of the entire commu- Blazers who hold a lease on the Arena until Myriad Gardens,the Myriad is only nity,not just for the Convention Center. next year.At that time the City may fifteen minutes from Will Rogers "As we go forward,we are sensitive to consider switching to an IHL tenant. International Airport. this issue,"Stroh comments,"and we look Because of SMG's experience with team Ontario Convention Center and CVB forward to a growing membership." negotiations and with both leagues, the Under a five-year contract that began Opening in December 1997,the City has asked SMG to help evaluate September 1, 1999,SMG has contracted Convention Center boasts the latest which league makes more sense for with the City of Ontario,California,to technology and telecommunications and Oklahoma City. privatize the operation of the Convention more than 250,000 total square feet, The Arena is also the future home of Center and the Convention and Visitors including 70,000 square feet of exhibit the Portland Forest Dragons of the Arena Bureau.According to Ty Stroh,General space;24,000 square feet of meeting Manager for the facility space;and 20,000 square feet of ballroom Myriad Convention Center and Arena and CVB,"Operating the space.Only minutes from Ontario Intema- Bureau function is a new tional Airport and within walking distance opportunity for SMG. of 1,900 hotel rooms,the facility's This may open up similar location offers Southern California's management opportunities largest outlet mall and over fifty attrac- for SMG in the future." tions less than an hour away. k Tzars and Ships, Treasures and Tragedies Artifact Shows Offer Opportunities Currently two artifact shows are daily increase trade for local businesses. booked into SMG facilities—Nicholas I There are advantages for the facility as l e e and Alexandra: The Last Imperial Family well.For one thing,Nicholas and eW P,� 'Q of�TsaristRtnssin,at the Mobile Civic Alexandra is a turnkey operation that `3tt"% YWW,a tIF eCOlSd pPdeefor -,. Center and Titanic: The Exhibition at the handles its own ticketing, staffing and R fl Better Living Centre in Toronto's 1 xhibi- volunteers.Also,the exhibit and the Civic Tres er,�' sS Mety,O OCl2ttgt<S A` tion Place.Both shows provide long-tern Center have done some cross-promotion of EXG w eS spd"nsorr th' tenants for underused exhibit halls and events.Finally,the capital improvements # tnteOnmpettbofY reCo�F1.ILt g offer a number of other opportunities to made to accommodate the show(the City eXCe11ence,In6marketingLauraPurdy the facility and the community. invested$700,000)will add to the attrac- irectOrofSalPSand NTarketing for`' NICHOLAS AND ALEXANDRA tion of building after the show closes. 'NTC aCC2Ptedthe aW2fdSOn behalf AT MOBILE CIVIC CENTER TITANIC;THE EXHIBITION Of the Centre and The City Of TOrorlt0, AT THE BETTER LIVING CENTRE - According to Jay Hagerman,General ♦ San Francisco s M6 cone Center; ' Manager of Mobile Civic Center,artifact In Toronto the National Trade Center has led mandated Clty efforts to Cut I shows can work well in a facility like the (NTC)is very heavily booked,but another Waste,and Was recently_recognized Mobile Civic Center.In most cases the building under the same management by:the Califotnia Board of Integrated ,".:� show will run for 4 or 5 months,and it contract—The Better Living Centre—is Waste, ,Managementfor`eliminating can bring a lot of people to the facility. often undemsed. Since September The half its garbage volume and saving "For Nicholas and Alexandra, we see Better Living Centre has hosted the Titanic $250,000 in annual Waste costs. a lot of senior citizens and a lot of school exhibition.Promoted by SFX Entertain- "SMG is committed to setting the children."The promoters offer a study ment,it is the world's largest exhibition of standard for convention center guide to teachers so that the exhibit can authentic artifacts from the Titanic's wreck. recycling,"said Dick Shaff,General easily be worked into lesson plans. According to Laura Purdy,Director of Manager and SMG's Vice President Between 1,000 and 1,500 students stream Sales and Marketing at NTC,another of Operations for the western region. through the doors two days per week. advantage of having a long-term tenant is Mayor Brown called the Moscone's Push pins on a map above the guest that it creates more opportunities for food efforts"exemplary." book indicate that attendees are coming and beverage events at the facility. Christ- ♦ Second place in the'98-'99 APEX from all over the country."The building mas parties and receptions are being Awards went to the Greater Colum- sees a lot of people come through here marketed to corporations.Packages include bus Convention Center.The award, that we would not have seen,"remarks food and beverages in the lobby area and which is presented by Black Meetings Hagerman.The tour buses that arrive private viewing of the exhibit. &Tourism,recognizes sensitivity and diversity in advertising,promotions and marketing. GreaterColumbus ♦ Worcester's Centrum Centre wasConvention Center recently honored by Massachusetts Lost ty ' alitenclarim at the Greater Department of Health&Human Columbus Convention Center (GCCC) � 41, Services for efforts to employ indi- viduals with disabilities,particularly exaa4eded 1.5 million and those the mentally ill.General Manager k nuflUcinforilhe Sandy Dunn and Operations Manager million George Sedares were recognized at expeirLsionffmtvWllhxreasethesizefrom the 6th Annual National Healthcare facility is undergoing a $77 Quality Week Awards Ceremony. expanded complexwill have96 meeting ♦ Closing the books in September, mornsandthree ballrooms. At the , Mobile Convention Center's staff John Christie,Chairman of the Board, project , uneareqft , reports that the'98-'99 fiscal year is Franklin County Convention Facilities Dir. , Finance Cheryl Patterson, Dir , the best year on record since the Authority presided over the ground- Operations Convention Center opened in 1993. breaking ceremony an June 11th.'1he Management Joseph Shaw, SMG v Sr. Vice The facility attributes its record overwhelming successafthelacility has Presidentfor Convention Centers Thom breaking year to successfully increas- more than exceeded any of our Connors, General Manager ing both total event days and total expectations,"saidChristle. and Assistant General Manager Dittie Guise. activities at the facility this year. South Towne Exposition Center Breaks Ground At the September 2, 1999 ground breaking for South Towne _ „{ Exposition Center in Sandv City; Utah, are (right to left) Robert ! '6191 Sullivan, Owner and Chief Chef of Utah Foods (caterer for Salt a Pi ass Palace Convention Center[SPCCJ);Salt Palace General Manager _ Ron King; Contract AdnninistratorJulie Peck; and other Salt Lake County officials. SMG and Salt Lake County signed an addendum to the current management contract to include the new South Towne facility to be , completed by November 2000, The facility will handle consumer shows, leaving SPCC free for more national convention Opportunities. Moscone Center Food & Out with the Old at Memphis Beverage Breaks Record in Cook Convention Center Food Sales Revenues __ In July Microsoft's conference and The 75-year•-old Ellis Auditorium „yaw, " ` corporate meetings were a huge success for and Concourse Hall were imploded Moscone's Food & Beverage Operations on Oct. 10, 1999 to make way for the (F&B)with record breaking revenues in food expansion of the Memphis Cook sales. The events ran for 7 consecutive days, Convention Center (MCCC). The serving 2 and 3 meals for7,000 people per day facility will add a 30,000 square foot permeal. ballroom, a 35,000 square-foot So what does that mean for logistics? exhibition hall,10nneeting roans and photo courtesy of The Commercial Appeal According to Nick Tiemo,General Man- a 2,000-seat pefornning arts center ager of F&B at Moscone,"It's crazy! The A $1.9 mullion three-year marketing plane and a nationwide sales effort are underway on-going feast required 300 regular staff to spotlight the expansion. "Me are already beginning to see significant results," said and about 200 temporary staff members." DebbieFoshee,DirectorofSales and Ma•ketingfo-MCCC. The OrganizationforAnnerican Tiemo estimates that the event required Historians has already booked the Memphis facility for 2003, and the Composite more than 100,000 cans of Fabricators Association has selected Mio nphis fbr its meeting site for three years. soda;3,000 gallons of coffee; 6,000 bottles of wine;60,000 cookies and desserts,55,000 6,500 Motorcyclists Ride Into bags of chips and snacks; Atlantic City Convention Center 10,000 lbs.of chicken;7,000 al e The 8th Annual Toy Run brought 6,500 lbs.of pasta;3,000 lbs.bacon motorcyclists to Atlantic City Convention and 36,000 eggs. Center- bearing toys for Christmas to Closing night brought the challenge of brighten the lives of children in need. The three separate banquets going on simulta- event on October 9th was sponsored by the neously,each with an elaborate theme and Pleasantville Police Department and the menu. Gourmet pastries (photo above right) ACORA Foundation. The toys were finished the feast,and for the facility,the r distributed through local charities. event was a sweet success. DENVER CONVENTION CENTER DOUBLES IN SIZE ` On Nov. 2nd Denver voters approved a $268 million expansion of [he Denver Convention Center that will double the size of the facility.The expansion is slated for completion by early 2003 and will add 292,000 sq:ft. of exhibit space; 60,000 sq ft. of meeting space;a new 20,000 sq.ft. ballroom,a 5,000-seat auditorium and a 1,000-space parking garage.According to Eugene Dilbeck, President and CEO of Denver Metro CVB, after the expansion Denver will be the sixth largest convention center west of the Mississippi and 151h largest in the country. Before the Convention Center was built in 1987,a team of meeting planners was consulted on - ' the design.The result was one of the most user-friendly facilities in the country.The same process will be used to design the expansion. Construction begins in early 2001 on the site of Currigan Exhibition Hall which will be removed to make room for the expansion. SMG ER INDEPENDENCE 11 MARKET STREET - PHILADELPHIA, PA 19106 During the final stages ofmoi e-m for Miller Freeman Outdoor 2emi/er Sumner.Wnrket Tornado Hits Salt Lake City Facility Management Worldwide Known Jor the greatest snoii o i earth, Salt Lake City deals with weather ol'most kinds— but never,a tornado. UNITEDSTATES Mobile Convention August 11, 1999—SaitPalace Center employees will remember that day for a 11,',Darrell Denny, 'Executive Vice Northeast Savannah,GA longwhile.During the lunch hour a President Miller Freeman, Inc., Savannah International g Albany,NY Trade and Convention tornado whirled through downtown,first thanked Salt Palace General Pepsi Arena center* hitting the Delta Center,home of the NBA Manager Ron King staring that his Atlantic City,NJ Tampa Bay,FL Utah Jazz,next striking the Wyndham ability "to work in conjunction with Atlantic City Inc Palace Convention Center, Hotel and the Salt Palace and then the many working crews on site at the Convention Han Midwest crossing the street and demolishing one of Salt Palace was integral to on?-ability on the Boardwalk Baltimore,MA Chicago,IL two outdoor pavilions that exhibitors had to restore a sense of normalcy." soldier Field Baltimore Arena been setting up for the next days show. Claremore,OK One person was killed. Seventy-three county officials worked quickly and the Cleveland,OH Claremore Expocenter P l y Cleveland State others were Salt Palace was deemed safe and stnictur- University convocation Oklahoma City,OK inured. al] sound.Miller Freeman met with their center Myriad Arena,* )' Myriad Convention Don Price of management and key exhibitors and with Columbus, OH Centel. Greater Columbus Salt Palace's only a one-day delay decided to open the Convention center, Grand Rapids,MI a parking depart- show.Vendors helped displaced exhibitors Nationwide Arena* Grand Center, P o P P P Van Amid Arena meat was picked by sharing exhibit space inside SPCC. Long Island,NY Nassau Veterans Topeka,Kansas up and dropped in When the doors opened on Friday, all Memorial Coliseum Kansas Expocentre his booth (photo at effected vendors had a home to sell from. New Haven,CT Peoria,IL right).Fortunately, John Adams,General Manager of New Haven Coliseum Peoria civic center Price has recovered from his injuries and Denver Convention Center and Tim Putsburgh, PA West has already been able to return to work. Comey,Director of Operations at Pittsburgh civic Arena, Three Rivers Stadium Denver,CO The Convention Center sustained Moscone Convention Center flew in to Providence,RI Denver Convention approximately S500,000 worth of damage. help with the damage claims. Rhode Island Complex, Overall,we were lucky.Loss of life and The show was a success but carried Convention Center Mile High stadium HonoluHI damages could have been much worse. with it a new-found respect for the Richmond,VA. Bmwai'in, on g P Richmond Colseum Hawaii Convention Following the tornado,City and outdoors,for people,and for priorities. Center Worcester,MA Lang Beach,CA Worcester's Centrum Long Beach Convention Centre &Entertainment Center BE RR EB I 1 Southeast Oakland,CA Network Associates Baton Rouge,LA Coliseum, R Riverside Centro lex _ P The Arena in Oakland ON OR R Fort Lauderdale,FL Ontario,CA ':` ' - r R •R - ' Brmvard County Ontario Convention Convention Center Center Jacksonville,FL Salt Lake,UT H 1 R R Ante[ Stadium, Salt Palace Convention Jacksonville Times Union Center rxe so TRusrees , R R Center for the newness On THE eweslcee.ENv.L AESOCIATION _ Performing Arts, San Francisco,CA laveWISH 1. rxANss r t r R Jacksonville Veterans Moscone Convention ro T s HE cB.EseosreOFLE on HAWAYI s R R R R Complex PI von THEIR HOSUUT.AND SPIRIT OF ALONAI Memorial Coliseum, om P Prime F.Osborn III THE ADA wlsxes TO Recacxae Convention Center, INTERNATIONAL THE BUnnosr or Txe s ' ' ' Wolfson Park HAwAI'HNSITCRE AND CONVENTION BUREAU _ London,England AND R ' ' ' New Orleans,LA London Arena rxe OUTSTANDING FACILITIES AT THE R Louisiana Superdome, AAWA'I CONVENTION CENTER THAT CONTRIBUTED R New Orleans Arena Oslo,Norway TO THE success OF THIS IIRTH ANNUAL SESSION Oslo Spcktrum Memphis,TN we HAVE OSITYABUTIS EEAVtt.TH N.EsSeTHE r r Memphis Cook Toronto, Trade THE cenenosln AND THE essexce of rxe uunos a National Trade Centre Convention Center D ecur:ONs WITH YOU AN.we Axncowre nre A RETIIRn �� r Miami Beach,FL Aquarium Food & TO YOUR LOVELY ISLANDS Miami Beach Beverage Operations Convention Center, MAHALO Jackie Gleason Theater Long Beach,CA TO ALL OUR New FRIENDS I * Mobile,AL Long Beach Aquarium of E Ladd Memorial Stadium, the Pacific Mobile Civic Center, * Under Construction • THE GUIDING PRINCIPLES OF AN INDUSTRY LEADER • THE 5MG COMPANY PHILOSOPHY: Our on-going success in each community we serve is • SMG'sMnnagementCredo attributable to our ability to tailor our services to our clients. This personalization is driven by SMG's eG:„esn,fl,�o„ N.NrM W�.fwF.mup.4alb. . commitment to its philosophy of excellence maintained fliul[.NtouXubs:y_MM1OR^barv11RN^'WR^^'R1� _¢ by our President and employees throughout our facility r m.�„i,mvu�s�roRy,,,i„Ia,R+Ru,: ""° rkWM9wRk network. ,NCR. SMG is continually committed to conducting all company and municipality business with the utmost integrity and according to the highest ethical r f::nrmw¢M1u¢w-"¢ Rn..mu...IR.l.mar.,m.l. • ���„�„�,,,,,�..I.¢+R�^^�"'""`""" standards. We know the very heart of our business is the faith our clients have in us. We, as a company and as individuals, must never do anything to compromise aid.,�ersmnS:me that trust. That is why SMG implemented a Business Conduct Policy and Management Credo embodying • these principles. OUR MANAGEMENT APPROACH • The marketing and management of a facility affect its fiscal performance more than any other factor. That's why we focus on improving operational efficiency, cash flow and fiscal accountability while maximizing event activity, attendance and • service quality. SMG, as a result, has an enviable history of recording substantial fiscal improvements and consistent customer satisfaction. In today's dynamic public facility management business, near term decisions have long-term implications. Our clients must be able to rely on an operator who understands operational realities and maintains a leadership position in the marketplace. SMG is equipped to meet that challenge. L COA'NIONi JULY 1999 PRoaRICTARY-9MG AI.1.RIaNi¢R[¢CR VCo • • OMPANY PROFILE SMG - MANAGEMENT SERVICES • Through our headquarters in Philadelphia and key field personnel, SMG supports its facilities with a variety of services and knowledge base, including: • • ACCOUNTING . LABOR RELATIONS ADVERTISING SALES • MAINTENANCE PROGRAMS BUDGET PREPARATION . MANAGEMENT INFORMATION SYSTEMS CAPITAL EXPENDITURE PLANNING • MARKETING SERVICES • CASH MANAGEMENT - MEDIA RELATIONS • • CRISIS MANAGEMENT . NATIONAL SALES SUPPORT CUSTOMIZED CLIENT REPORTING . PERIPHERAL REAL ESTATE ASSISTANCE CUSTOMER SERVICE TRAINING . PUBLIC RELATIONS EVENT BOOKING • PURCHASING EVENT MANAGEMENT . RISK MANAGEMENT • EVENT SOLICITATION/CREATION rt SPECIAL EVENTS/OPENINGS • • FOOD & BEVERAGE PROGRAMS rt SPONSORSHIP SALES rt FF&E TECHNICAL SERVICES rt TRANSITION PLANNING INTERNAL AUDIT • SMG - THE LEADER IN PRIVATELY MANAGED MAKE A LOT OF DECISIONS AS MAYOR OF MOBILE. PUBLIC ASSEMBLY FACILITIES CHOOSING SMG TO MANAGE OUR CIVIC CENTER WAS I ONE OF THE BEST." SMG currently oversees the • operations of: MIKE DOW MAYOR, MOBILE, AL 25 CONVENTION CENTERS = 24 ARENAS L • 9 THEATERS S STADIUMS ti 1 AQUARIUM FOOD & BEVERAGE OPERATION The following pages list SMG's Facility Network as broken down by product and including management commencement, number of seats, and square footage. All of these facilities are under full- service management contracts. CarvR..X JYLV 1999 Paartrt�eiartY—SMG All RlaM,e ReccMveo • • AIPW CONVENTION CENTERS • 92% of the publicly owned exhibition space in the United States operated by private companies is managed by SMG. The majority of our convention center network is located in primary ADI markets. BEEN L SMG's convention and exhibition facilities include more than 5.6 million square feet of exhibition space. These facilities range in • size from 30,000 square foot exhibit halls with adjacent active sports arenas to the one million square foot National Trade Centre in Toronto. SMG has management experience in all types of convention and trade show facilities. • More than 12 million people attended more than 4,500 convention and exhibition events at our facilities last year. These included consumer shows, trade shows, conventions, corporate meetings, product launches and other special events. • E HOLD CONVENTIONS IN NUMEROUS SMG vs. THE COMPETITION* CENTERS ACROSS THE COUNTRY. . . BREAKDOWN BY SQUARE FOOTAGE OF EXHIBITION SPACE OF WHERE SMG'S PROFESSIONALISM AND PRIVATELY MANAGED CONVENTION CENTERS SERVICE LEVEL FAR EXCEEDS THAT OF • OTHER CENTERS.THERE IS A DECIDED DIFFERENCE IN SMG FACILITIES." ROSEMARY A. HALL MC x•rl>aAW SPECIAL EVENTS MANGER, MARY KAY, INC. ^'•^ '• �w • None of SMG's key competitors operate a venue in excess of • 100,000 square feet. SMG by comparison, operates eighteen (18). COPYRICJULV 1999 Peava¢rwav—SMG p,,RloxT.rc Rcceav[o • • OMPANY PROFILE • SQUARE MANAGEMENT CONVENTION CENTERS FEET COMMENCEMENT NATIONAL TRADE CENTRE, TORONTO 1,050,000 1997 MIAMI BEACH CONVENTION CENTER 503,000 1991 ATLANTIC CITY CONVENTION CENTER 487,000 1997 • MOSCONE CONVENTION CENTER COMPLEX ** 442,000 1981 ATLANTIC CITY CONY. HALL ** 413,000 1995 DENVER CONVENTION COMPLEX ** 400,000 1993 GREATER COLUMBUS CONVENTION CENTER ** 309,000 1997 SALT PALACE CONVENTION CENTER ** 254,000 1990 • LONG BEACH CONVENTION CENTER 225,000 1982 HAWAI'1 CONVENTION CENTER 200,000 1996 MYRIAD (OK) CONVENTION CENTER 200,000 1999 LOUISIANA SUPERDOME * 165,000 1977 BROWARD COUNTY CONVENTION CENTER 150,700 1991 • MEMPHIS COOK CONVENTION CENTER ** 150,000 1992 GRAND RAPIDS GRAND CENTER ** 117,000 1994 MOBILE CONVENTION CENTER 100,000 1992 ONTARIO CONVENTION CENTER (CA) 100,000 1999 RHODE ISLAND CONVENTION CENTER 100,000 1992 SAVANNAH INT'L TRADE AND CONV. CENTER ** 100,000 1998 • WORCESTER'S CENTRUM CENTRE * 100,000 1982 AM IMPRESSED WITH PRIME F OSBORN III CONV. CTR. (JACKSONVILLE) 78,500 1992 SMG'S RESULTS AT THE KANSAS EXPOCENTRE * 67,000 1992 COLORADO CONVENTION PEORIA CIVIC CENTER * 63,700 1991 CENTER.THIS IS A GOOD • EXAMPLE OF REINVENTING NASSAU COLISEUM * 60,000 1980 GOVERNMENT, USING BATON ROUGE RIVERSIDE CENTROPLEX * 30,000 1995 PRIVATE INDUSTRY TO CUT RED TAPE AND BEING ABLE TO ACHIEVE RESULTS WHICH PROVIDE A BETTER DEAL TO • THE CITY AND ULTIMATELY THE TAXPAYER." WELLINGTON WEBB MAYOR, DENVER, CO _`a f t INDICATES MULTIPURPOSE FACILITY — EXPANSION PLANNED, UNDER CONSTRUCTION,OR NEW • ���\/(j���/�/�/) FACILITY UNDER CONSTRUCTION All RmI cxT JYLY 1999 Peortrtie'rwav—SMG xx Reseavco • • ARENAS • SMG's arenas/civic centers in the United States and Europe host virtually every type of arena-oriented event imaginable, from professional and collegiate sporting events to family shows such as Ringling Bros. and Barnum & Bailey Circus. SMG-managed arenas • host numerous NCAA events, including several Men's and Women's Basketball Conference Championships and NCAA Post- Season Tournaments. Eight Division I Men's basketball teams play their home games in our arenas. Three National Hockey League • teams, two National Professional Soccer League Teams, twelve minor league hockey teams, one National Basketball Association team and two Arena Football League teams are tenants in our buildings. • NUMBER MANAGEMENT ARENAS OF SEATS COMMENCEMENT TAMPA ICE PALACE 20,500 1995 NATIONWIDE ARENA** 20,000 1999 NEW OKLAHOMA CITY ARENA** 20,000 1999 • THE ARENA IN OAKLAND 19,200 1998 LL IN ALL,THIS KIND OF NEW ORLEANS ARENA** 19,100 1998 MANAGEMENT(AS PROVIDED BY NASSAU VETERANS MEMORIAL COLISEUM * 18,100 1980 SMG)APPEARS TO OFFER THE PITTSBURGH CIVIC ARENA 17,850 1991 SALT PALACE AND SALT LAKE ALBANY PEPSI ARENA * 17,500 1990 • AREA TAXPAYERS THE BEST OF MYRIAD(OK)ARENA 16,000 1999 BOTH WORLDS...A LARGE, CLEVELAND STATE CONVOCATION CENTER 15,000 1999 EXPERIENCED AND AGGRESSIVE WORCESTER'S CENTRUM CENTRE * 15,000 1982 NATIONAL ORGANIZATION TO RUN BALTIMORE ARENA 14,000 1999 THE FACILITY WHILE COSTING THE TAXPAYERS LESS MONEY." LONG BEACH ARENA 'A 14,000 1982 RICHMOND COLISEUM 13,100 1985 • EDITORIAL, LONDON ARENA, UNITED KINGDOM 12,500 1994 SALT LAKE CITY VAN ANDEL ARENA 12,000 1996 DESERET NEWS BATON ROUGE RIVERSIDE CENTROPLEX '" 12,000 1995 PEORIA CIVIC CENTER ARENA * 11,800 1991 JACKSONVILLE VETERANS MEMORIAL COLISEUM 11,700 1992 NEW HAVEN VETERAN'S MEMORIAL COLUSEUM 11,200 1999 MOBILE CIVIC CENTER ARENA `I' 11,100 1990 KANSAS EXPOCENTRE * 10,000 1992 OSLO SPEKTRUM, NORWAY 10,000 1992 GRAND RAPIDS GRAND CENTER * 4,500 1994 • '`w�,'/L/iyl.�/�/J CLAREMORE EXPOCENTRE ** 3,500 1999 �J *INDICATES CONSTRUCTION, MULTI-PURPOSE FACILITY * UNDER CONSTRUCTION, EXPANSION PLANNED,OR NEW FACILITY UNDER CONSTRUCTION COP PwopRl[TARY—SMG ALL RIGHTS RESERVED • • OMPANY PROFILE • THEATERS -- SMG currently manages and provides services to theaters with a total of over 30,000 seats. All of them have seen an increase in the attendance and the number of events held. We are proud to • assist numerous arts-oriented and nonprofit community groups in presenting their events in these facilities. NUMBER MANAGEMENT • THEATERS OF SEATS COMMENCEMENT SAN FRANCISCO CIVIC AUDITORIUM 7,000 1981 MEMPHIS DIXON-MYERS HALL 4,360 1991 LONG BEACH TERRACE THEATER 3,973 1982 TIMES UNION CENTER FOR THE PERF. ARTS 3,200 1992 . MIAMI BEACH JACKIE GLEASON THEATER 2,705 1990 GRAND RAPIDS GRAND CENTER x 2,446 1994 BATON ROUGE RIVERSIDE CENTROPLEX * 2,200 1995 PEORIA CIVIC CENTER THEATER • 2,184 1991 MOBILE CIVIC CENTER THEATER 1,950 1990 • MG SUPPORTS LOCAL ARTS GROUPS WHOLEHEARTEDLY AND AQUARIUM FOOD AND BEVERAGE OPERATIONS UNDERSTANDS THE IMPORTANCE (1 OF A STRONG ART COMMUNITY In 1997, SMG successfully responded to two proposals to . WITHIN ANY GIVEN CITY" provide food and beverage operations for Aquarium operations. MARY NEWKIRK This represents a growing expertise in another specialized service EXECUTIVE DIRECTOR, area. LONG BEACH SYMPHONY ORCHESTRA AgUARIUM FOOD AND ESTIMATED ANNUAL MANAGEMENT BEVERAGE OPERATIONS ATTENDANCE COMMENCEMENT LONG BEACH AQUARIUM OF THE PACIFIC 2,200,000 1998 • *INDICATES MULTI-PURPOSE FACILITY • COP T.,ULY,999 Pvovp,cinRv-SMG ALL RTGMT R,oxrc Re¢[wv[o • • • STADIUMS SMG manages eight stadiums, with a total of more than 461,750 seats. These facilities play host to six National Football gid�nw• I z League teams, two NCAA football bowl games, two NCAA WI III l i Yii I'I f`' � II Division I Football teams, two Major League Baseball teams, two Major League Soccer Teams and one Minor League Baseball Team. • In 1997, SMG-managed stadiums hosted more than 350 sporting events, family shows, concerts, conventions and trade shows. These events attracted over seven million people and generated over $100 million in gross ticket sales. • NUMBER MANAGEMENT STADIUMS OF SEATS COMMENCEMENT DENVER'S MILE HIGH STADIUM 76,100 1998 • LOUISIANA SUPERDOME x 76,000 1977 JACKSONVILLE'S ALLTEL STADIUM 73,000 1992 MG HAS MANAGED THE SUPERDOME ALMOST SINCE CHICAGO'S SOLDIER FIELD 66,950 1994 THE DAY IT FIRST OPENED ITS NETWORK ASSOCIATES COLISEUM 62,S00 1998 DOORS. OUR EXPERIENCE WITH PITTSBURGH'S THREE RIVERS STADIUM 60,000 1983 • SMG HAS BEEN EXTREMELY GRATIFYING. SMG HAS PROVEN LADD MEMORIAL STADIUM, MOBILE 40,000 1998 ITSELF TO BE A VERY PROFES- JACKSONVILLE'S WOLFSON PARK 7,200 1992 SIONAL, EXTREMELY COMPE- TENT AND CLIENT-ORIENTED PARTNER." • INDICATES MULTIPURPOSE FACILITY ALAN ZAUNBRECHER, CHAIRMAN LOUISIANA STADIUM & EXPOSITION DISTRICT • • may" C.IRICRT J V LV 1999 PEoPRIETAnV—SMG ALL RloHTS RESERVED • • • SMG SPORTS & ENTERTAINMENT The SMG Sports & Entertainment division produces, packages, manages and markets live sports, family entertainment and • special events such as holiday or seasonal spectaculars, concerts, cultural presentations and extravaganzas to increase or supplement the number of events brought to our buildings. We have become extremely active in joint ventures and the perusal of various avenues to increase event activity at our facilities. This division within SMG enjoys an excellent reputation with national entertainment promoters and close relationships with family shows to assist facilities and local promoters in securing • acts and attractions. In 1998, SMG Sports & Entertainment produced more than 50 events, grossing more than $6 million in ticket sales. By actively being part of the event process, SMG Sports & • Entertainment is able to assist the promoter/producer in securing acts and attractions. As a risk-taking entity, SMG is also able to joint venture or co-promote with an existing partner, thus enabling both parties to utilize joint resources while sharing • financial risks and rewards. HE ADDITION OF SMG HAS NOT ONLY SMG Sports & Entertainment exists not to compete with ADDED STABILITY, BUT ABILITY...THE promoters/producers, but to assist and nurture those currently in ABILITY TO DRAW MAJOR ACTS AND WORLDWIDE ENTERTAINMENT." the marketplace. For example, SMG Sports combined with the • Black Coaches Association to host the annual "Classic" Hoops EDITORIAL THE CAPITAL-JOURNAL Event on ESPN. TOPEKA, KS SMG Sports & Entertainment also oversees the SMG Entertainment Connection which is composed of Event Specific • Focus Groups dedicated to maximizing our event bookings. Our extensive industry relationships and the ability to negotiate for all of our arenas and stadiums at the same time provides us with bargaining leverage that is unsurpassed in the business. • Coeva�ceT Juw 1999 PrtortE�erwav—SMG Au Rle.—RE...v10 • • OMPANY PROFILE SMG PROFESSIONAL MAJOR AND MINOR LEAGUE AND COLLEGIATE SPORTS TENANTS • Major League Baseball East Coast Hockey League Our facilities hnit numerous professional and collegiate sports Oakland A's Baton Rouge Kingfish Pittsburgh Pirates Mobile Mystics teams. Our venues hove hosted the 1994 World Cup (Soldier Field), Richmond Renagades • MLB's 1994 All-Star Game in National Football League Jacksonville Lizard Kings Putrburgh, and the 1997 Super Jacksonville Jaguars _ Peoria Rivcrmen Bowl in New Orleans. In 1992 Denver Broncos New Orleans Brass and 1994,_SMG hosted the Chicago Bears • NCAA Women's Final Four, the New Orleans Saints International Hockey League 1993 Men'.r Final Four at the g s Lon Beach Ice Do Pittsburgh Steelers g Superdome and several regional Grand Rapids Griffins fiat and second round basketball Oakland Raiders p events. Me also hors annual � college football bowl games in National Basketball Association ----American Hockey League-- � -� _ Jacksonville, N[emphir and New Golden State Warriors Worcester I ceCats Orlean r. Albany River Rats National Hockey League Central Hickey League New York Islanders Topeka Scarecrows • Tampa Bay Lightning Pittsburgh Penguins Ice Hockey Superleague London Knights National Professional Soccer League • Baltimore Blast - British Basketball Association Cleveland Crunch London Leopards National Lacrosse League Continental Basketball Association Baltimore Thunder Grand Rapids Hoops Major League Soccer Collegiate Teams NCAA (Division I and II) Denver Rapids Football Chicago Fire Annual Garet Bowl, Sugar Bowl and Senior Bowl • Jacksonville University Arena Football League Tulanc University Tampa Bay Storm Basketball Albany Firebirds University of Pittsburgh • Grand Rapids Rampage Siena College Bradley University Minor League Baseball Virginia Commonwealth University Jacksonville Suns Cleveland State University University of California, Berkeley • OMPANY PROFILE • �= NETWORK INTERNATIONAL* z■ ssi:� i n t e r n a t i o n a l Network International, a wholly-owned affiliate of SMG, specializes in the sale of advertising, product rights, and facility • and event sponsorships for the sports and entertainment industry. Our expertise includes the marketing and selling of products that 1� are vital to the sports and entertainment industry, such as suites, �., '. 'IS I• premium (club) scats, VIP packages and naming rights. • ® Network's ongoing success is attributable to our ability to meet S our clients needs. We offer complete services to our customers, which include design, development, pricing, and sales strategies for the revenue producing products we sell. In addition, our • national and local leverage helps ensure our customers that they will reach their target markets. As a result, Network International generated more than $8 million in 1998 revenues for SMG facilities. • ETWORK INTERNATIONAL By working directly with facility management and its tenants, HAS GIVEN COCA-COLA Network International is uniquely positioned to understand and CREATIVE WAYS TO ENHANCE PRODUCT SALES IN ARENAS effectively place advertising within eachSMG facility. From the • AND STADIUMS.THE KEY integration of advertising opportunities in the initial design of a INGREDIENT IS ALWAYS facility, to creatively developing additional revenue enhancing COMMUNICATION AND SERVICING,AND NETWORK opportunities or negotiating product packages, Network provides WORKS HARD TO KEEP the experience and expertise necessary to generate revenue for COKE UPDATED ON ALL • DEVELOPMENTS IN THEIR our facilities. PROPERTIES." WALTER DUNN, Network International offers such services as: FORMER CEO • Imaginative signage advertising packages; COCA-COLA • National contacts for product serving rights; • • Consumer sampling opportunities; * AVAILABLE ON A • Special event sponsorships; SEPARATE FEE BASIS. • Financing through advertising Of scoreboards and marquees; • Suite and luxury seat pricing, marketing analysis and sale; • Naming rights value analysis and sale; • Official facility sponsorship development and sales. 91, It Caavwlcn't J.,1999 PROEiuETARY SMG ALL RIGHTS RESERVED • • • CONVENTION CENTER DIVISION Our Convention Center Division strives to provide corporate sales, marketing and promotional support to all SMG-managed convention facilities to generate new business and enhance the 010— image of SMG facilities within the marketplace. These objectives are accomplished through the following strategies: • Development and maintenance of a national event database which profiles trade and consumer shows and corporate business • utilizing SMG-managed facilities. • Maintain corporate relationships with the top convention trade and consumer show management firms who have the potential of block booking events through SMG facilities. • • Participation in national industry trade shows and conventions which highlight the network of SMG facilities. Particular emphasis is placed on the Professional Convention Management Association (PCMA), International Association of Exposition • Managers (IAEM), Meeting Planners International (MPI), and AM PLEASED TO RECOMMEND National Association of Consumer Shows (NAGS) in which SMG THIS ORGANIZATION TO ANY has committed to maintain major presence. CITY...SMG OPERATES IN A • Creation of corporate sales and marketing collateral materials MOST PROFESSIONAL MANNER • AND THEY ARE HIGHLY which support the sales efforts of our targeted markets. RESPECTED BY THE MANY Additionally, "packaged" advertising programs which highlight ASSOCIATIONS AND CORPO- RATE CLIENTS THEY SERVE." SMG facilities are inserted in trade industry publications, such as Tradeshow Week and Convene, reinforcing the advertising efforts JOHN A. MARKS, of the CUBS. • PRESIDENT SAN FRANCISCO • Identification of co-promotional and joint-venture opportunities CONVENTION AND with show managers producing events in SMG facilities. VISITORS BUREAU • Continued development and enhancement of customer relations programs which provide consistent levels of excellent customer • service among all SMG-managed facilities. • Development and operations of special community events such as "The Food Network's Book and the Cook Fair", which hosted over 21,000 people at the Pennsylvania Convention Center in • March 1999. AIL Rl c"T't Juba.V9 Prtortrt�e*tav—SMG axc Ncccpv[. • • OMPANY PROFILE • SMG PROJECT DEVELOPMENT CONSULTING AND PRE-OPENING SERVICES SMG offers a full range of development services to assist during the planning, construction, expansion or renovation of facilities. • These services are led by a knowledgeable and experienced corporate team. NATIONWIDE ARENA (OPENS IN FALL 1999) Pre-Opening and Development Services include: _ c • Plan Design Review— Consult with project architect on site Wig selection and the functional analysis of the current design and v overall operations design. This includes: square footage planning, space planning, utility services review, telecommunications, interior finishing, security system, signage and hanging point • analysis, kitchen/concession, HVAC and operational report COLISEO OLYMPICO DE PUERTO RICO reviews, rigging and load in/out. (OPENS IN WINTER 1999-2000) • Operating Budget Preparation and Audit — Consult with • project finance consultants on development and/or audit of MG'S PERFORMANCE BEFORE, operating budgets and cash flow forecasts based on market and DURING AND AFTER THE EXPAN- facility characteristics and our extensive database. SION WAS VERY IMPRESSIVE . . . THEIR KNOWLEDGE OF THE . INDUSTRY WILL BE VERY IMPOR- • Revenue Enhancement — Utilize our extensive facility network TANT TO THE NEXT PHASE OF DEVELOPMENT." and operations expertise to maximize income potential in all areas of operations including analysis of operating systems and d L PA PECK, CHAIR SAALTT PALACE EXPANSION facility design as it affects event profitability. L • OVERSIGHT COMMITTEE • Pre-Opening Marketing and Booking — Develop marketing and event booking strategies and relationships, and increase project awareness in the community, both regionally and . nationally. • Advertising Inventory and Sales — Develop inventory specifications, revenue forecast, and planning of sales and financing programs for inventory, plus pouring, product and • naming rights, sponsorships planning and sales consultation. AVAILABLE ON A SEPARATE FEE BASIS COPRTSHTS RES 1999 PrtoPnminnv—SMG ALL R,axTe Reeeavm • • OMPANY PROFILE "' • Anchor Tenant Solicitation/Negotiation — Target potential • al j3 i- `' tenants and league affiliations. Solicit and negotiate lease agreements. • Luxury Seating Marketing and Leasing — Develop target • '' market, pricing and sales strategy and implement direct sales programs. Policies and Procedures Development — Initiate facility services and profit centers, operations and event services, service • and supply programs, finance and personnel programs, affirmative action programs. • F F & E Technical Support Services — Utilize our operating • experience and significant buying power to scope, procure and install entire inventory of furniture, fixtures and equipment. STAGES OF THE TAMPA ICE PALACE Includes: - Programming and Conceptual Design — Recommend and • develop inventory based on size and needs, including hard and soft costs. Prepare submittals for review and acceptance by MG WILL ALSO IDENTIFY BIDDERS, EVALUATE owner and project contractor/architect. PROPOSALS AND NEGOTI- - Specifications — Review and provide technical specifications ATE AND IMPLEMENT and incorporate special municipal requirements into the bid • CONTRACT SERVICES FOR ALL THIRD PARTY VENDORS documents. Includes local vendor and MBE/WBE/DBE INCLUDING FOOD SERVICE, coordination. PARKING AND SECURITY, AMONG OTHER SERVICES. - Procurement — Act as purchasing agent to coordinate, issue, receive and negotiate bids. • - Installation/Delivery Coordination — Oversee delivery and installation including labor, warehousing, training and payment. • Peripheral Real Estate Services — SMG offers a full range of Real Estate Development Services which can be applied to peripheral or nearby development opportunities, adaptive re-use, or repositioning and renovations of existing facilities. These services include: Master Planning; Site Analysis; Programming, • Financial Analysis; RFP Proposal Process; Anchor Tenant Solicitation; Leasing; Marketing; and Public Programming. COP � JULY 1999 Ppartq;[inrtv—SMG All Rl RIO.,HTG R[c[rtv[o • • OMPANY PROFILE • CORPORATE SERVICES Through our headquarters in Philadelphia, SMG provides a team of dedicated corporate support unparalleled in the industry. These professionals have the expertise, leadership and creative- problem solving abilities needed to successfully market and manage public facilities. At SMG Corporate, we are continually committed to providing • the highest quality service to our clients. To ensure that we meet those high standards, we offer a variety of professionals available to assist our clients in areas such as MIS, Accounting, Graphics and Presentation Services, Human Resources, Advertising Sales, • Pre-Opening Services, Marketing, Risk Management, and Training. For more information on SMG and the services we provide, please contact us at our Philadelphia corporate office. • • • • • < *AW COP 4TJ N999 Pnaffietwgv—SMG Au RrQ R�oxa RtSeferzvco • MINUTE ORDER NO. 6595 APPROVING CHANGE OF OWNERSHIP OF LEISURE MANAGEMENT INTERNATIONAL("LMI"), Pt1RSU7ANTTO S-EE-T-10".3-OF-AGREEMENT N0-3964-,-AGREEME-N-T- FOR TOU.RI$MSERV4CES, TO SMG, A PENNSYLVANIA GENERAL PARTNERSHIP, AND SMG/LMI, L.L.C., A DELAWARE LIMITED LIABILITY COMPANY (AN AFFILIATE OF SMG) I HEREBY CERTIFY that this Minute Order, approving Change of Ownership of Leisure Management International ("LMN), pursuant-to-Ssetiee-63-Qf-Agreement--N0.-3964— Agreemen for Tourism Services to SMG, a Pennsylvania General Partnership, and SMG/, 1R.C., a Delaware Limited Liability Company(an affiliate of SMG),was adopted by the City Council of the City of Palm Springs, California, in a meeting thereof held on the 5th day of April, 2000. PATRICIA A. SANDERS City Clerk lob