Loading...
HomeMy WebLinkAbout8/2/2000 - STAFF REPORTS (25) 0 Date: August 2, 2000 To: City Council From: Information Systems Specialist via Director of Information Technology SYSTEM SUPPORT FOR AT&T TELEPHONE SWITCHES AND VOTCE-MAIL SYSTEM RECOMMENDATION: That City Council approve purchase of maintenance support for two (2)AT&T telephone switches and the Audix voice-mail system from Avaya Communications, formerly Lucent Technologies, Inc., of Oklahoma City, OK, for an additional one-year period (FY 2000/2001) in the amount of$21,725. BACKGROUND: The City's Information Technology Department administers the AT&T Definity G3i telephone systems and Audix voice-mail system that supports City Hall, the Police Department, Fire Station 2 and the City Yard. The telephone system was purchased in 1994, and the agreement included a one-year warranty, followed by a five-year maintenance contract, which has just ended. Staff recommends the purchase of maintenance support from Avaya Communications, a sole source service provider to our area, in order to maintain the system hardware and software of the telephone systems. The maintenance support allows for timely response to system software and hardware failures and to replace failed components. It provides phone-in administration support for assistance in determining telephoner system problems, or for administering telephone system features. Funds have been budgeted for this purpose, and are available using account 001-1120- 43200 Information Services Contractual Services. APPROVED: Randy Cobb ames W. Runge Information Systems Specialist Director of Information Technology APPROVED: City Manager Harold E. Good Procurement Manager Attachments: Minute Order REVIEWED BY Kn IF RMICE � � A MINUTE ORDER NO. APPROVING THE PURCHASE OF MAINTENANCE SUPPORT FOR TWO AT&T DEFINITY G3i TELEPHONE SWITCHES AND AUDIX VOICE-MAIL SYSTEM FROM AVAYA COMMUNICATIONS, FORMERLY LUCENT TECHNOLOGIES, INC., OF OKLAHOMA CITY, OK, FOR AN ADDITIONAL ONE-YEAR PERIOD (FY 2000/2001) IN THE AMOUNT OF $21,725. --------------- I HEREBY CERTIFY that this Minute Order approving the purchase of maintenance support for two AT&T Definity G3i telephone switches and Audix voice-mail system from Avaya Communications, formerly Lucent Technologies, Inc., of Oklahoma City, OK, for an additional one-year period (FY 200012001) in the amount of$21,725, was adopted by the City Council of the City of Palm Springs, California, in a meeting thereof held on the 2nd day of August, 2000. PATRICIA SANDERS City Clerk 0216