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HomeMy WebLinkAbout6/7/2000 - STAFF REPORTS (7) DATE: June 7, 2000 TO: City Council FROM: Operations&Communications Supervisor via Director of Aviation SECURITY ACCESS CONTROL SYSTEM (SACS) STANDARD CONTRACT SERVICE AGREEMENT RECOMMENDATION: That the City Council approve a standard contract service agreement between the City of Palm Springs and Mosier, Inc.,the current service provider of maintenance for the Securely Access Control System(SACS)atthe Palm Springs IntemationalAirport.The first year of the agreement is a fixed amount of$63,286.00;the second year is a fixed amount of $93,257.00; the third year shall be adjusted by the lessor of 3% or the change in the Consumer Price Index(CPI),Los Angeles/Anaheim/Riverside,California areas,all items,all urban consumers. Index 1982-1984=100. Index calculated from May to May of each year. All prices include any Federal, state, or local taxes. BACKGROUND: On June 30, 2000, the current three year standard contract service agreement for maintenance of the Airport's SACS expires. Historically,the system has proved to be extremely reliable and accurate, yet contains many specialized components which cannot be maintained by Airport staff or other contractors.Many portions of the system are proprietary to Mosler, Inc.. To ensure proper maintenance of the system and to maintain compliance with the Federal Aviation Administration's(FAA's)approved Airport Master Security Program, staff has negotiated a new agreement with Mosier, Inc., the company that has perforated maintenance for the past six years and originally engineered and installed the system. The agreement includes the following provisions: TERM The term of this agreement is for three(3) years. RATE The first year is a fixed amount of$63,286.00. The second year is a fixed amount of $93,257.00.The third year shall be adjusted by the lessor of: a) 3%, or; b) the change in the Consumer Price Index(CPI),Los Angeles/Ansheim/Riverside, California areas, all items, all urban consumers. Index 1982-1984= 100. Index calculated from May to May of each year. All prices include any Federal, state, or local taxes. PARTS Parts for equipment listed in Exhibit W are included. AIRPORT SECURITY ACCESS CONTROL SYSTEM June 7, 2000 Page Number 2 SERVICE HOURS Monday through Friday, 8:00 A.M. to 5:00 P.M. local, excluding holidays. AFTER HOURS Emergency repairs that require telephone support shall be compensated at the rate of$97.00/hour.Actual service visits will be compensated at the rate of$127.00/hour. BILLING Semi-annually. All work, other than emergencies, will be scheduled during the hours covered by the agreement. Emergencies will be managed by staff to avoid after hours costs, If possible. The cost increase from the first to the second year is due to equipment which was installed for Phase IIA of the terminal expansion,the Ticket Wing expansion and Year 2000 program no longer covered by a warranty. The contractor has requested that the Performance and Payment Bond not be required by this agreement. As Mosier, Inc has a long-term relationship with the Airport, staff is confident in their ability and willingness to perform.The Performance&Payment Bond will account for approximately 4%, or$95,000 over the term of the agreement. Airport staff is continuing to refine the scope of services covered by this agreement.As in the previous agreement, certain items with a low probability of failure, and the parts and labor for these items are being maintained by Airport staff. Parts with a high probability of failure and/or specialized technical items,are still covered under the agreement(parts and labor). 3110QN4W% AIRPORT SECURITY ACCESS CONTROL SYSTEM June 7, 2000 Page Number 3 Exhibits"A,""B,""C,"and"D"attached to the contract service agreement define the scope, schedule and cost. Sufficient funds are available in account 415-60-6225-43200. No general fund monies will be used for this agreement. KVX N LL,% E. . MIKE N WILLIAMS, A.A.E. HAROLD E GOOD, CPPO Operations& Communications Supervisor Procurement Manager APPROVElz I g R MEM BY DEPL OF FINAL ✓ DireEtor of Aviation APPROVED: Interim City Manager Attachment: 1. Minute Order 2. Scope of Services N:%WordPeded Ciy_CoundPSACS_Senice Agreement July 2000.ccr 3 � 3 EXHIBIT"A" SCOPE OF SERVICES Maintenance Responsibility The Contractor shall furnish all labor, phone support and materials necessary to perform the operations,inspections,preventative and corrective maintenance and replacement of parts that are required to maintain the Security Access Control System (SACS) for the City of Palm Springs, Department of Aviation (AIRPORT) in satisfactory working condition. Scheduled preventative maintenance and services shall include inspecting, testing, cleaning, adjusting, repairs, replacement parts and scheduled overhauls as required during the length of this service agreement. Unscheduled maintenance shall include the inspections,tests and troubleshooting as required to determine the extent of equipment failure and the repair required to correct the malfunction.An equipment failure is defined as the inability of the individual components,software and firmware, subassemblies or major portions of the system to perform their specified functions, unless caused by abusive practices or environmental conditions beyond the control of the Contractor. It is understood by both parties that the system was designed and constructed to withstand the desert heat and sand conditions. All work shall take place at the Palm Springs International Airport, 3400 E Tahquitz Canyon Way, Palm Springs,CA 92262.The Palm Springs International Airport is owned and operated by the City of Palm Springs, Department of Aviation (AIRPORT). Maintenance Records The Contractor shall maintain all records of maintenance activities performed during the term of this contract. The Contractor shall maintain the history of maintenance and repair activity and duration, cause and corrective action taken due to failure of any item of the system equipment. All maintenance records shall be reviewed by the Contractor and the Contract Officer at the conclusion of each year of the agreement. Contractor shall provide documentation of all system hardware and software changes, including As-Built drawings in a format to match the original system documentation. Spare Parts The Contractor shall demonstrate the availability of adequate parts and service facilities In the Southern California area to properly service all aspects of the system. Software Maintenance The Contractor shall furnish all troubleshooting,testing and programming required to maintain the systems software. EXHIBIT"A" TO CONTRACT SERVICES AGREEMENT F32727099999,34M 8088e.2SM4W 13 rum}000620MAW =dwn 361 System Expansion The Contractor shall complete system expansions as requested by the AIRPORT. Costs shall be as defined in EXHIBIT"C". Maintenance Hours The Contractor shall provide basic maintenance service during the hours of 8:00 a.m.to 5:00 p.m., local time Monday through Friday,excluding holidays. Basic maintenance service shall include all service outlined in this'Scope of Services'including necessary telephone support. Outside of the basic maintenance hours, the Contractor shall provide telephone support, as well as on-site maintenance response.This includes all hours otherthan 8:00 a.m.to 5:00 p.m.,local time Monday through Friday, including holidays. Maintenance outside of the basic maintenance hours shall be compensated on an hourly basis as defined in EXHIBIT"C". item Description The SACS for the AIRPORT consists of two main parts: 1) the equipment at the access control points(doors,gates,etc.)and,2)the computer based command and control equipment(front-end). This service agreement will help to maintain the equipment associated with these parts, as further identified within EXHIBIT"A". This agreement relies heavily on preventative maintenance inspections.The Contractor agrees to provide preventative maintenance inspections twice a year on all of the equipment covered by this agreement. During each inspection,the covered system components will be throughly tested and repaired as necessary. A typical inspection shall cover: I. Access Control Points a) Priorto testing the control points,the technician will coordinate with the Contract Officer so that access control information can be captured during the inspection for review and saved as documentation of the inspection. b) Card Reader 1. Ensure the reader is securely mounted. 2. Activate and reset the tamper switch, (if available). 3. Clean the reader, as appropriate. 4. Verify proper operation of the card reader LED's. 5. Test keypad operation and all buttons on keypad. c) Access Control Interface 1. Ensure the interface and enclosure are securely mounted. 2. Activate and reset the tamper switch, (if available). 3. Measure the input voltage(s) and verity it is within specified limits. EXHIBIT' TO CONTRACT SERVICES AGREEMENT F820161099999- 0 16=42 W14M 14 N1 1200Dd0M AgfGWWAV*d 3Ar r 4. Test backup battery and replace, if needed. 5. Check all wires for any wear or loose strands. d) Miscellaneous Control Devices (door contacts, exit devices, alarm points, etc.) 1. Ensure the device is securely mounted. 2. Activate all devices and ensure operation. 3. Check all wiring for wear and proper connection. 4. Clean and adjust as necessary. 5. Review inspection results and correct as necessary. 6. Verify, at a minimum the following access parameters: a. Access Granted (Valid Access, Duress Access) b. Access Denied (Invalid Reader, Invalid Reader, Invalid Status Level, etc.). c. Door Forced Entry. d. Door Held Open. e. Strike time is adequate. f. Shunt time is adequate. 7. Ensure any otherdevices(sounders,etc.)activated bythe system arefunctioning. e) Verify the above events were stored and that the storage device has adequate storage space left. f) Communicate any problems or issues with the Contract Officer and provide device training, as needed. It. Computer Systems and Support Equipment a) Prior to inspecting the computer control system,the technician shall coordinate with the Contract Officer to assure that proper data and application backups have been done regularly according to a set schedule. These backups should be stored safely and securely, as well as labeled properly. It is recommended that the most recent full system backup should be less than one (1)week old, with no system changes made since that time. 1. The AIRPORT is responsible for conducting all backup procedures as well as obtaining the necessary backup devices (tapes, CD's, etc.). b) Server/Host and ID Badging Computer 1. Verify that proper system and data backups are being performed and that a data backup exists for the previous 24 hours before beginning the inspection. 2. Review system logs for any abnormalities and correct. 3. Interview the Contract Officer for any unreported problems. 4. Perform general computer maintenance (see below). EXHIBIT W TO CONTRACT SERVICES AGREEMENT F822)BIO9M"0002160B542 GFUN6 15 NFL 200D-1=AWvWnWVJPd 31+(p c) General Computer Maintenance 1. Verify that current backups exist for all software on each computer before beginning inspection. 2. Review/copy all CMOS settings prior to any service and compare with previous copy. 3. Air-dust all internal parts; check that all cards, memory and connectors are fully seated. 4. Clean tape and floppy heads using appropriate cleaning kit. 5. Clean mouse using cleaning kit, as applicable. 6. Clean chassis, CRT screen, and keyboard using suitable cleaning agent and materials. 7. Replace internal batteries and reset clock, as necessary. 8. Visually inspect and assure connection of all external power and data cables. 9. Perform system checks and diagnostics depending on Operating System. 10. Have operator operate all applications, as appropriate and sample for overall functionality. 11. If there are printers connected, verify each printer is working properly and clean. d) Communicate any problems or issues with the Contract Officer and provide device training as needed. III. Identified Equipment a) Certain portions of the identified equipment are covered under installation warranties and are not part of the pricing/coverage for the first year(07/01/2000-06/30/2001). DESCRIPTION QUANn QUANTI QUANn 07/01/2000- 07/01/2001- 07/01/2002- 06/30/2001 06/30/2002 0613012003 SentroIV/DevIce Equipment Balanced Magnetic Switch(BMS) 59 59 59 Duress Button 6 6 6 Roll-Up Door Switch 7 7 7 Gate BMS 1 2 2 Door BMS 17 17 Fence Bracket for Gate Magnet 2 2 2 Passive Infrared Detector(PIR) 7 7 7 LINX®Equipment Door/Gate(DIPIGIP)Interface Panel 46 59 1 59 EXHIBIT TO CONTRACT SERVICES AGREEMENT F8227609999a0a 10DSee2WUNG 16 N%W&dNrhdAW*WnMftWAC8-200Q,20M A~xt"d 3K? DESCRIP7/oN Quavn guAHnN u 07/OIM 0- 0710112001- 07/01/2002- 08/30/2001 Od(30)2002 0ma'2003 SmartRAM 7 10 10 SmartMUX II(RS232) 1 5 5 SmartMUX III(RS232/422) 9 9 9 IRMU Transformer Power Supply 7 10 10 LINX®Software LINXWARE LINX Xtreme Ver 7.0.22.P 1 1 Paging System Interface 1 1 CCTV Host Interface 1 1 Computer Equipment DELL®Host Computer P62661450 Mhz 1 1 Tape Drive 1 1 Monitor 1 1 MAX Speed Stations 2 2 DELL Paging Computer P6/450 Mhz 1 1 Indala®Equipment Proximity Card Reader 16 20 20 Proximity Card Reader+ Keypad 48 64 64 Fiber Optic Equipment 17 Channel Card Cage 3 6 6 Power Supply for 517R 2 4 4 Fiber Optic Video Reciver 7 17 17 Fiber Optic Receiver, Bi-Directional 18 25 25 Fiber Optic Transceiver, RS232 18 25 25 Fiber Optic Transceiver, Miniature 7 17 17 K&AVVIdeo Badging System Stand-Alone Badging System 1 1 Nisca®ID Card Printer 1 1 EXHIBIT"A" TO CONTRACT SERVICES AGREEMENT FS2276109999930001210060426I14096 17 N\WadPakdA OWAW*BISAC8}000�MM AWMAWOV" 3M$ DESOUP1)oN QUA QUAN Q AN�TY 07/01/2000- 07ro1/2001- 07/01/2002- 06130/2001 06130 2002 0613012003 SCO Open DeskTop Software 1 1 Ethernet II LAN Software 1 1 3CorrO Ethernet Cards 3 3 Video Labs Flex Camera 1 1 Video Board Flash Point 1 1 Adaptec®SCSI Controller 1 1 CCTV Video System Audio/Visual Device(sounder) 4 12 12 Altronixo Equipment High Current Power Supply 46 51 51 T28140 Transformer 46 46 46 Peloo®Equipment Coaxitron Matrix II CPU 1 1 Matrix Input Card, 8 Cameras 7 7 7 Matrix Monitor Output Card 4 4 4 Matrix Alarm Input Card 1 1 1 Matrix Keypad Control, Desk 1 1 1 Coaxitron Receiver,24VAC P/T 18 18 18 Wall Mount Enclosure, Fixed 3 3 3 CCD Environmental Enclosure 8 10 10 Blower Kit for EH4500, 117V 8 8 8 Sun Shroud for EH4500 7 7 7 Pan/Tift Outdoor,24VAC 6 6 6 Pan/Tilt Adapter for WM2000 4 4 4 Enclosure, CCD Drop Ceiling 1 1 1 Dome, Drop Ceiling w/Pan Tilt 4 6 6 Environmental Dome, 14"w/Pan-Tilt 9 11 11 EXHIBIT"A" TO CONTRACT SERVICES AGREEMENT r8vnea89W9,V=1e06e4.2 OR40 18 N%WwdNrftd04VwAWftMW.5-2666-2669 ftft—t VPpd 3M DESCMP170N QUA Nmr UAN Qunanry 0710112000- 0710112001- 07/01/2002- OW0/2001 0613012002 0613012003 Comer Mount Adapter, WM2000 5 13 13 Sun Shroud for EH66 4 4 4 Pedestal Mount 10" 2 2 2 Motorized Zoom W/A1 11-110mm 9 9 9 Zoom Lens 15-180mm, F1.9 W/A1 1 1 1 Motorized Zoom W/A1 16-160mm 1 8 8 Motorized Zoom W/A1 12.5-75mm 5 5 5 Lens,Autoiris 25mm, F1.3 3 3 3 Lens,Autoiris 16mm, F1.3 3 3 3 Lens,25mm Fixed Iris 3 13 13 Distribution Amp 2 2 2 Coaxitron to RS232 Convertor 1 1 1 Pole Adapter 2 2 2 25'Pre-Tested Cable for SB2500 4 4 4 25'Pre-Tested Cable for PT680-24P 6 6 6 Rack Mount for TM9CV 4 5 5 Rack Kit for TM14000CV 4 5 5 Switcher,4 Pos Sequence w/Alarm 1 1 1 Enclosure, LEGACY 5 5 Fan Unit 2 2 Back Box, 14"Pend Indr Steel 10v 2 2 Receiver/Driver 7 7 Southwest Microwave® 802BMS-Microwave Link Set 1 1 1 310E PIDS Microwave Set 1 1 1 300E PIDS Microwave Set 1 1 1 EXHIBIT"A" TO CONTRACT SERVICES AGREEMENT F321ZI 09999&300d2160884.2 OH41M 19 N1 -20W-' 3A4w1w"I"d 31 I DESCRIPTION QUAN71TY QUANTITY ( N 07/01/2000- 07/01/2001- 07/01/2002- 06/30/2001 OWO)2002 06130/2003 JVC®JA121 Equipment Color Monitor, 9"310 Line Resolution 10 16 16 Color Monitor,20"600 Line Resolution 2 2 2 Color Monitor, 14"450 Line Resolution 1 1 1 GYYRO Time Lapse Recorder 2 2 2 EXHIBIT"A" TO CONTRACT SERVICES AGREEMENT F=7BI99999,34=16086028N496 21 N. -200D-MAW@Wnwd wpd 31411 EXHIBIT"B" SPECIAL REQUIREMENTS The Contractor will offer instruction and training to AIRPORT personnel on proper device operation at the time of preventative maintenance inspections. This agreement does not cover repair of inter-connecting wires or cables. This agreement does not cover diagnosis and/or repair of problems related to inter-connecting wire, telephone lines, dial-up network lines, fiber optic lines and any associated charges. The AIRPORT is responsible for conducting all backup procedures as well as obtaining the necessary backup devices (tapes, CD's, etc.). The Performance Bond is not required by this agreement. EXHIBIT"A' TO CONTRACT SERVICES AGREEMENT FS2276M99999.509W215955428114095 21 N 1WWdPWbCftAW@WAWft%A0S-RW0d993 AW@wWtwW 36 ) EXHIBIT"C" SCHEDULE OF COMPENSATION The term of this agreement iffor three(3)years and shall be provided at the following annual rates. All prices include any Federal, state or local taxes. Year Amounf 2000/2001 (July 1, 2000 through June 30, 2001 . . . . . . . . . . . . . . . . . . . . . . . . . $63,286.00 2001/2002 (July 1, 2001 through June 30, 2002 . . . . . . . . . . . . . . . . . . . . . . . . . $93,257.00 2002/2003 (July 1, 2002 through June 30, 2003 . . . . . . . . . . . . . . . . . . . . to be negotiated* *Year three (3) of the agreement shall be adjusted by the lessor of: a) 3% or: b) the change in the Consumer Price Index(CPI),Los Angeles/Anaheim/Riverside,California area, all items, all urban consumers. Index 1982- 1984= 100. Index calculated from May to May of each year. All prices include Federal, state or local taxes. Basic service shall be billed in two(2)equal semi-annual installments during each service year. Additional service outside of the Monday through Friday, 8:00 a.m. to 5:00 p.m., except holidays shall be billed at an hourly rate of. Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $97.00/hour Actual Maintenance Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $127.00/hour All parts are included in the above prices for normal failure,whether installed under basic or after hours service. System expansion projects shall be completed as requested by the AIRPORT and compensated as follows: Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $97.00/hour Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $97.00/hour per person Special equipment required forexpansion and/or maintenance of the system(i.e.,manlifts,forklifts, etc.)will be provided by the AIRPORT at no cost to the contractor. If the AIRPORT requests that the Contractor provide such equipment,the Contractor shall do so at rental cost plus 10%. EXHIBIT"C" TO CONTRACT SERVICES AGREEMENT F3=7099999,300006OW4.26H4M 22 N.M/m V9VwnWftWAC3j000-2W3 ApnanNt%JW 3A 13 EXHIBIT"D" SCHEDULE OF PERFORMANCE The Contractor shall provide service to the AIRPORT from it's Orange County offloe beginning with the term of this agreement until expiration, or upon termination. Response time during basic service hours (Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays): Technician on site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 hours Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 hour Response time outside of the basic service hours: Technician on site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 hours Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 hour Parts turn around (excluding computers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 days Parts turn around for computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 days EXHIBIT"D" TO CONTRACT SERVICES AGREEMENT FOWIGM999993W01OWN 26n4ft 23 N1VV"d%*dAW*wwtMAC8.1D00-M Agw"w d%5d t MINUTE ORDER NO. THAT THE CITY COUNCIL APPROVE A STANDARD CONTRACT SERVICE AGREEMENT BETWEEN THE CITY OF PALM SPRINGS AND MOSLER, INC., THE CURRENT SERVICE PROVIDER OF MAINTENANCE FOR THE SECURITY ACCESS CONTROL SYSTEM(SACS) AT THE PALM SPRINGS INTERNATIONAL AIRPORT. THE FIRST YEAR OF THE AGREEMENT IS A FIXED AMOUNT OF $63,286.00; THE SECOND YEAR IS A FIXED AMOUNT OF $93,257.00; THE THIRD YEAR SHALL BE ADJUSTED BY THE LESSOR OF 3% OR THE CHANGE IN THE CONSUMER PRICE I N D E X ( C P I ) , L O S ANGELES/ANAHEIM/RIVERSIDE, CALIFORNIA AREAS, ALL ITEMS,ALL URBAN CONSUMERS. INDEX 1982 - 1984 = 100. INDEX CALCULATED FROM MAY TO MAY OF EACH YEAR. ALL PRICES INCLUDE ANY FEDERAL, STATE, OR LOCAL TAXES. I HEREBY CERTIFY that this Minute Order approving a standard contract service agreement between the City of Palm Springs and Mosier, Inc., the current service provider of maintenance of the Security Access Control System (SACS) at the Palm Springs International Airport; the first year of the agreement is a fixed amount of$63,286.00; the second year is a fixed amount of in an annual amount of $93,257.00; the thins year shall be adjusted by the lessor of 3% or the change in the Consumer Price Index (CPI),Los Angeles/Anaheim/Riverside,Califomia areas,all items,all urban consumers. Index 1982-1984= 100. Index calculated from May to May of each year.All prices include any Federal, state, or local taxes;was adopted by the City Council of the City of Palm Springs,California in a meeting there of held on the r of June, 2000. PATRICIA A. SANDERS City Clerk 3wf>