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Home My WebLink AboutItem 3B - Presentation (Part 2)/vJU07Ot. 5rorwalmd -- i 44! r � l do JULY 219 2025 Like no place else CALIFORNIA CONVENTION CENTER @lVG OAK VIEW CROL]P 65,000+ TEAM MEMBERS ROBUST REGIONAL INFRASTRUCTURE TO SUPPORT VENUE 230+ OPERATING AND BOOKING VENUES v r 400+ HOSPITALITY VENUES ��pIN4��1ZY vaut DEVELQPRk 8 OWNED AND OPERATED p��T1ABAI PARX� Gh VENUES ftrZip woo pw.Lktw Trade and Lynnwood Convention Event Center Centre WE KNO C NVEN CENTER; VENUE MANAGEMENT HOSPITALITY n ALL SERVICES potLike m place eEse" CRLIFURN�� CONVENTION CENTER Iml P. Ortiz trnemetional Richard M. cenw �A['A18n Horchard Garyorom sonai r Qpw Fairgrounds Rrnerican Sank Cemer Convention Cemlet ocean Comer Cross InSuranCL center luhmf Center Rhode ISWC Convention Center Atbn ][ City Carmenfion ceffw Fi rrSnirYcnwq ��;� Convention Richmond Center Convenum Center rCharleston L■■■■ Coliseum & Convention Center Palm Beach County Convention Canter k Miami seacr Co-nve nGnn Ccnier *VG OAK VIEW GROUP STRATEGIC & PROACTIVE APPROACH CURATED TECH 0 : j MEETINGS PACKAGE & INCENTIVES v�0 PLike m plots eEse" CALIF(,JRN�� CONVENTION CENTER TARGETING SPORTS DURI NON -PEAK SEASON PROMOTING HEALTH & WELLNESS NATIONAL ASSOCIATION MEETINGS *VG OAK VLEW GROUP DETAILED & SEAMLESS TRANSITION PLAN • People -first Approach • Activated Immediately • Collaborative and Transparent • Corporate On -Boarding Team • Extensive Transition Checklist • Corporate coordination • Develop expectations, goals, KPI's, messaging • Stakeholder/community introductions & feedback collection • Customer service training • Plan development & implementation Ar • 90-day client survey check -in I PLike m plots eEse" CRLIFURNIA CONVENTION CENTER *VG OAK VIEW GROUP KEY ACTIVITIES &HIGH-LEVELTIMELINE IN PROGRESS ■ OVG Transition Team Mobilization ■ City Contract Negotiations PSCC Tour/Capital Project & Modernisation Project Review ■ M&C Committee Meeting Attendance ■ Labor Introduction ■ PSCC Leadership Position Review PLike m plots eEse" CRLIFURNIA CONVENTION CENTER .-,V-iuLy Transition Kickoff meeting ■ with City, OVG, and Current Operator (July 22) ■ PSCC Information Request and Review ■ Staff Welcome Meeting ■ Customer Introductions and Check Ins 41111 ■ Initial Sales and Marketi Calendar Review ■ PSCC FY26/27 Budget Review AUGUST Formal GM Interview Process 4q Staff Engagement and Position Postings for Discussions/Fit Partner and Community Stakeholder Meetings Deep Dive City and PSCC Departmental Meetings an Transition Prioritization Third Party Contract Review and Assignment SEPTEMBER tff Onboarding and Benefit rollment uncial System and Banking tup Complete with City es/Marketing/Tourism Roll it in Coordination with ty SCC Staff Kickoff Event and o0r; d epartmental Staff Meetings ■ Assume Management of the PSCC (September 28) *VG OAK VIEW GROUP 9 00 JULY 21-SEPTEMBER 28 Establish specific staffing plan Evaluate existing employees and their salaries Review current benefits, policies, and job descriptions Conduct on -site group meeting with current full-time employees Develop revised organizational chart Update job descriptions Develop and implement system for processing job applcations r Hire General Manager and additional staff Make offers to current staff who will be retained Conduct on -site orientation and benefits enrollment Process full-time and part-time employees for payroll and benefits f. ■■ A w�� 7- -A 1: i I-k i