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HomeMy WebLinkAboutItem 5 - Mohler Packet ADMINISTRATIVE APPEALS BOARD STAFF REPORT DATE: June 16, 2025 SUBJECT: APPEAL OF THE ADMINISTATIVE DECISION OF A SIX-MONTH SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE AND THE ADMINISTRATIVE FINE OF $2,500 TO ALEXANDER MOHLER & STEVE SUN FOR THE PROPERTY LOCATED AT 956 S. PASEO CAROLETA, PALM SPRINGS. BY: Office of Special Programs Compliance Department SUMMARY Alexander Mohler has requested an appeal of the six-month suspension of the Vacation Rental Registration Certificate and the administrative fine of $2,500 for failure of submitting a Contract Summary to the Enforcement Official for the property located at 956 S. Paseo Caroleta, Palm Springs. RECOMMENDATION: 1) Open the Appeal Hearing and accept public testimony. 2) Adopt Resolution No. ______, A RESOLUTION OF THE ADMINISTRATIVE APPEALS BOARD OF THE CITY OF PALM SPRINGS, CALIFORNIA, ON THE APPEAL OF THE ADMINISTRATIVE CITATION AB0764 ISSUED IN THE AMOUNT OF $2,500 TO ALEXANDER MOHLER & STEVE SUN AND THE ADMINISTRATIVE DECISION OF A SIX-MONTH SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE FOR THE PROPERTY LOCATED AT 956 S. PASEO CAROLETA, PALM SPRINGS. THIS PORTION OF PAGE BLANK Item 5 - Page 1 Administrative Appeals Board Staff Report June 16, 2025 - Page 2 Vacation Rental Appeal – 956 S, Paseo Caroleta, Palm Springs BACKGROUND: The property located at 956 S. Paseo Caroleta, Palm Springs, is a registered Vacation Rental with the City of Palm Springs with a start date of December 10, 2020. On Sunday, April 20, 2025, the Department of Special Programs Compliance on-call officer was notified via the City of Palm Springs Short-Term Vacation Rental Hotline of a music heard beyond property lines complaint that they had received from a citizen. A citation was issued to the responsible renter, of which confirmation was that they had booked a short-term stay. A thorough search of the city's record-keeping database revealed that a contract summary had not been submitted for this particular guest's stay for the dates of April 17, 2025, and April 20, 2025. STAFF ANALYSIS: The owner for the property located at 956 S. Paseo Caroleta was issued administrative citation AB0764 for failure to file contract summaries to the Enforcement Official as required by The Vacation Rental Ordinance 2075 for guests stays of 28 days or less at a Vacation Rental. The Vacation Rental Ordinance No. 2075 (Palm Springs Municipal Code 5.25) requires the submittal of a Contract Summary prior to each separate guest stay of 28 days or less at a Vacation Rental. This Contract Summary allows the Office of Special Program Compliance Department to verify the contract limitations outlined in Palm Springs Municipal Code Section 5.25.070(b). Palm Springs Municipal Code (PSMC) 5.25.070(b) states “A Contract includes any occupancy of a property subject to a Vacation Rental registration certificate by persons other than the Owner when the Owner is not present during such occupancy, regardless of whether compensation is paid for such occupancy or whether occupancy is evidenced in an agreement or document”. On June 20, 2024, staff placed a message in the old contract summary tool notifying users that the summary tool was being phased out and moved over to the new online system. Item 5 - Page 2 Administrative Appeals Board Staff Report June 16, 2025 - Page 3 Vacation Rental Appeal – 956 S, Paseo Caroleta, Palm Springs On December 12, 2024, staff updated the messaging on the old contract summary tool that summaries for the calendar year 2025 and any future dates must be submitted in the new system. This message also included a “how-to” video. Records from the old contract summary system show that nine summaries were submitted between the notification dates listed above with the messaging that the old system is being phased out. Item 5 - Page 3 m m m m m m m m m Con trac t Summary is required ea ch ti me a Vaca ti on Ren tal property is booked by gues ts. Contract summary is to be submitted no la ter than the sta rt time of the occupancy. If an error was ma de on a subm itt ed con tract summary, the contract with the error must be voided by canceling the contract, and a new con trac t wit h the correct information will need to be submitted . If you have questions about this fo rm please email us at vacat ion .re nta ls@QalmsQringsca .gQY. Please note that this Contract Summary Tool is being phased out and moved over to our new online system w ith Govos. If you have not recei ved an ema il w ith your account number and activati on code for the new system , please follow this l i nk -Vacation Rental Account Reguest -complete the form , and staff will send you instrucitons on how to sign up in the new system . If you have any questi ons , please email vacation.rentals@P.almsP.ringsca.gov Please note that this Contract Summary Tool is being phased out and moved over to our new onl i ne system w ith Govos. If you have not rece ived an ema il w ith your account number and activation code for the new system , please follow this li nk -Vacation Renta l Account Reguest -complete the f orm , and staff will send you i nstrucitons on how to sign up i n the new system. Contract Summaries for 2025 and any future dates must be submi tted on your on-line business center. For assistance, please access our "How To " videos If you have any questi ons , please emai l vacation.rentals@P-almsP-ringsca.gov 12/24/2024 956 S Paseo Caroleta Dec 24, 2024 12/19/2024 956 S Paseo Caroleta Dec 19, 2024 ,013 ,,2 cam 956 S Paseo Caroleta Oct 31, 2024 10/19/2024 956 S Paseo Caroleta Oct 19, 2024 10/03/2024 956 S Paseo Caroleta Oct 3 , 2024 08/22/2024 956 S Paseo Caro1eta Aug 22, 2024 08/09/2024 956 S Paseo Caroleta Aug 9, 2024 08/01/2024 956 S Paseo Caroleta Aug 1, 2024 06/25/2024 956 S Paseo Caroleta Jun 25, 2024 Dec 28, 2024 Dec 23, 2024 Nov 4, 2024 Oct 26, 2024 Oct e, 2024 Aug 27, 2024 Aug 13, 2024 Aug 5, 2024 Jun 29, 2024 Administrative Appeals Board Staff Report June 16, 2025 - Page 4 Vacation Rental Appeal – 956 S, Paseo Caroleta, Palm Springs The new on-line system shows that the owner registered as a user in July of 2025 and a local contact was registered in February 2025 Recent notification of the requirement to submit a contract summary is in the online Vacation Rental Application Section D, line item 2, accompanied by a how-to-video. This application was completed on November 16, 2024. A second notification was sent at the final approval of the Vacation Rental Registration Certificate. An email was sent by staff January 8, 2025, at 12:14 am MST with the below information. This email shows in the online system as being opened on May 4, 2025. The letter that was emailed to the email address on file is shown in Attachment 5. On February 19, 2025, Nilesh Kumar, the Local Contact for the property contacted the Department of Special Program Compliance staff inquiring on how to submit a Contract Summary for 2025. Staff confirmed that Nilesh’s account was not complete but proceeded to manually add Nilesh to the account. Staff also provided a link to “how-to” videos. Attachment 6 Item 5 - Page 4 i¥HH@•W Use r Na me Alexander Mohler Nilesh Kumar Ro le As si gned by Gil ,-I o""w_n_e_r ------,v I Alexander Mohler ~I O_t_he_r ____ v~I Antony Valle 5iJ Search f0< a user to add l o this account. PALM SPRINGS Vacation Renta l Regu lations (Re newal) (RE NEWAL) SEC TI ON D: VACATI ON RENTAL REGULATIONS Date 5iJ Jul 3 1, 2024 3:58 pm PDT - Feb 20 , 2025 8:56 am PST - 1004531] 956 S Paseo Caroleta 956 S Paseo Caroleta Palm Springs, CA Period: 10/01/2024 Due: 11/30/2024 Date Submitted: 11 /16/2024 ~ Ir is the Owner's responsibility to understand and comply with Palm Springs Municipal Code Chapter 5.25, Vacation Rentals, AND Palm Spring Municipal Code Chapter 3.24, Transient Occupancy Tax Regulations. Below are key requirements but there are others. Owner, please read and intia/ each box below. For new permiltees, on and after October 18, 2022 , no more than 26 contracts for vacation rental use of a property shall be allowed or provided in any calendar year. For existing permittees , no more than 32 contracts for vacation rental use of a property shall be allowed or provided in any ca lendar year ; however, up to fou r additional contracts shall be allowed or provided for the th ird quarter of a calendar year so long as the entire term of each such contract occurs during such th ird quarter, subject to reduction in such numbers on and after January 1, 2026 . For any property for which a Junior Vacation Rental Registration Certificate has been issued , no more th an 6 contracts for vacat ion rental use of that property shall be allowed or provided in any calendar year. • AM Prior to each occupancy, the Owner or Agent shall enter into a wr~ten contract with a Responsible Person 25 years of age and older; the contract shall include all requirements of the PSMC 5.25 .. The Owner or Agent shall ensure that a summary of eac h such written contract is filed as required with the Departmen t of Special Program Compl iance prior to occupancy. For a how-to .video , please follow th is link How to submit a Contract Summary • AM An ton y va ne Antony Valle Sent email Vacation Rental Final Approval 01-08-2025 12 :48 pm 01-08- 2025 12:14 pm 01-08-2025 12:14 pm 05-04-2025 09:00 am Administrative Appeals Board Staff Report June 16, 2025 - Page 5 Vacation Rental Appeal – 956 S, Paseo Caroleta, Palm Springs The City of Palm Springs Code Compliance determined after receiving a compliant on April 20, 2025, for loud music at the Vacation Rental property that the owner had not submitted a Contract Summary for the short-term Vacation Rental stay occurring on the date of the event. During conversations with the local contact for the property, it was confirmed that owner or representative had received notification via email from the Department of Special Program Compliance administrative staff, including a weblink, to set up an online account for all contract summary submissions for short-term rental stays. The local contact indicated during the conversation that this guest’s stay was one of the first short-term stays after the property had hosted long-term stays previously. During the investigation into the property, including the Airbnb.com listing: https://www.airbnb.com/rooms/45996845, "Bright & Modern Palm Springs Pool Home", there was an additional review in March 2025 from guest "Liz" indicating that they had "Stayed a few nights". Upon checking the city's record-keeping database, there were no contract summary submissions on file for any short-term stays for 2025. A review below of the Contract Summary system confirms that four summaries have been submitted after the event on April 20, 2025.There were no summaries submitted prior. The property has submitted contract summaries in the past. A review of the older system used by the City of Palm Springs shows that the owner or representative have submitted 92 summaries between February 2021 through December 2024. However, none of the recent submissions were for any dates in 2025. Staff finds that based on the information reviewed, that short-term vacation rental use at the property 956 S. Paseo Caroleta occurred and a Contract Summary was not submitted as required prior to a guest stay of 28-days or less and proceeded to issue administrative citation number AB0764 in the amount of $2,500.00 to Alexander Mohler & Steve Sun, the owners on title, for failure to file a contract summary to the Enforcement Official prior to occupancy of the Vacation Rental. The Administrative Citation was mailed by staff to the mailing address located on the title report. Item 5 - Page 5 r Active Summaries Show ~ entries ~ing App~ I Exten~ [ Cancellations Summary# . Type Arrival 2025-315136 Contract Summary 04/20/2025 2025-317182 Contract Summary 04/23/2025 2025-332604 Contract Summary 05/02 /2025 2025-335402 Contract Summary 05/07/2025 Showing 1 to 4 of 4 entnes Departure 04 /23/2025 04 /28/2025 05 /06/2025 05 /11 /2025 Occupant Name Megan B paulw LexM El izabeth B Updated 2025-04-20 15:25 :43 2025-04 -23 12:19:22 2025-05-01 18:11 :21 2025-05-07 08 :36 :23 Search ~------~ Extended Previous ~ Next Administrative Appeals Board Staff Report June 16, 2025 - Page 6 Vacation Rental Appeal – 956 S, Paseo Caroleta, Palm Springs Pursuant to Palm Springs Municipal Code 5.25.090(d) the Vacation Rental Certificate was suspended for a period of six-months starting May 26, 2025. The following Palm Springs Municipal Code Sections are applicable to this matter: The Palm Springs Municipal Code §5.25.030 Definitions, reads as follows: "Vacation Rental" means a single-family dwelling, or any portion thereof, utilized for occupancy for dwelling, lodging, or sleeping purposes without the Owner being present for a period of twenty-eight (28) consecutive days or less,…” Palm Springs Municipal Code §5.25.070(b) reads as follows: No more than thirty-two (32) Contracts for Vacation Rental use of a property shall be allowed or provided in any calendar year; however, up to four (4) additional Contracts shall be allowed or provided for the Third Quarter of a calendar year so long as the entire term of each such Contract occurs during such Third Quarter A Contract includes any occupancy of a property subject to a Vacation Rental registration certificate by persons other than the Owner when the Owner is not present during such occupancy, regardless of whether compensation is paid for such occupancy or whether occupancy is evidenced in an agreement or document. Palm Springs Municipal Code §5.25.070(h) reads as follows: ”Prior to occupancy pursuant to each separate occasion of rental of a Vacation Rental, the Owner or the Owner’s agent or representative shall enter into a written Contract with a Responsible Person where (1) the Responsible Person will provide the Responsible Person’s name, age, address, and a copy of a government issued identification; (2) establishes and sets out the terms and conditions of the Contract, including without limitation occupancy limits, noise prohibitions, and vehicle parking requirements; (3) requires the Responsible Person to acknowledge and agree that he or she is legally responsible for compliance of all occupants of the Vacation Rental or their guests with all provisions of this Chapter and/or the Municipal Code; (4) the Owner or the Owner’s Agent provides a copy of the “Good Neighbor Brochure” to the Responsible Person; (5) the Responsible Person provides a list of all guests by name; and (6) the Responsible Person provides a list of all guests’ vehicles, including license plate numbers. Each Contract shall be maintained by the Owner or the Owner’s Agent for a minimum of four (4) years and shall be readily available for inspection upon request of the Enforcement Official. A summary or abstract of the written Contract, in a form approved by the Enforcement Official, shall be filed with the Enforcement Official prior Item 5 - Page 6 Administrative Appeals Board Staff Report June 16, 2025 - Page 7 Vacation Rental Appeal – 956 S, Paseo Caroleta, Palm Springs to occupancy, in a manner approved by the Enforcement Official, and shall be posted in a conspicuous location on the Vacation Rental property and shall be made available on site at the request of an Enforcement Official”. Palm Springs Municipal Code §5.25.090(d) reads as follows regarding the administrative fines: “Any person who advertises a Vacation Rental without including the Vacation Registration Certificate in any advertising for such Vacation Rental, or operates a Vacation Rental without a contract, or without providing the City with a summary or abstract of such contract, or without timely tendering full monthly payments of transient occupancy tax, shall pay a fine in the amount of Two Thousand, Five Hundred Dollars ($2,500.00) and the Owner’s Vacation Registration Certificate shall be suspended for six (6) months for a first offense and shall pay a fine in the amount of Five Thousand Dollars ($5,000.00) and the Owner’s Vacation Registration Certificate shall be revoked for a second offense. Any subsequent violations will be subject to the provisions of Subsection (c) of this Section”. Patrick Clifford Assistant Director Attachments: Resolution no. _____ Decision of the Administrative Appeals Board 1 Notice of Appeal Hearing 2 Administrative Citation Appeal Letter 3 Administrative Citation AB0764 4 Department Notification 5 Email Communication 6 Suspension Letter 7 Item 5 - Page 7                     ATTACHMENT 1  Item 5 - Page 8 RESOLUTION NO. ___ A RESOLUTION OF THE ADMINISTRATIVE APPEALS BOARD OF THE CITY OF PALM SPRINGS, CALIFORNIA, ON THE APPEAL OF THE ADMINISTRATIVE CITATION AB0764 ISSUED IN THE AMOUNT OF $2,500 TO ALEXANDER MOHLER & STEVE SUN AND THE ADMINISTRATIVE DECISION OF A SIX-MONTH SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE FOR THE PROPERTY LOCATED AT 956 S. PASEO CAROLETA, PALM SPRINGS. Jurisdiction: This administrative hearing is conducted in accordance with Palm Springs Municipal Code 2.50 which confers jurisdiction upon the Administrative Appeals Board. WHEREAS, Alexander Mohler & Steve Sun did not file a Contract Summary for an occupancy 28 days or less; WHEREAS, any person who operates a Vacation Rental and fails to submit a contract summary to the Enforcement Official, shall be liable to the City an administrative fine in the amount of Two Thousand and Five Hundred Dollars ($2,500.00), and shall have the Vacation Rental Registration Certificate suspended for a period of six-months, Palm Springs Municipal Code 5.25.090 (d); and WHEREAS, “Vacation Rental” means a single-family dwelling, or any portion thereof, utilized for occupancy for dwelling, lodging, or sleeping purposes without the Owner being present for a period of twenty-eight (28) consecutive days or less; and WHEREAS, the City investigated and determined that the Vacation Rental Property 956 S. Paseo Caroleta, hosted guests for a period of twenty-eight (28) consecutive days or less; and WHEREAS, Administrative Citation No. AB0764 failure to file a Contract Summary was issued on April 22, 2025 to Alexander Mohler & Steve Sun for the property located at 956 S. Paseo Caroleta, Palm Springs; and WHEREAS, Alexander Mohler filed an administrative appeal of the Administrative Citation No. AB0764 for failure to file a Contract Summary prior to an occupancy for the property 956 S. Paseo Caroleta, Palm Springs to the Enforcement Official with the City Clerk and paid the appeal fee; and WHEREAS, the Administrative Appeals Board opened and conducted a duly noticed Administrative Appeal Hearing on June 16, 2025; and Item 5 - Page 9 Resolution ____ Page 2 WHEREAS, the Administrative Appeals Board was presented prima facie evidence that Alexander Mohler & Steve Sun, violated Section 5.25.070 (h) of the Palm Springs Municipal Code; and WHEREAS, the Administrative Appeals Board has carefully reviewed and considered all the evidence presented in connection with said appeal on June 16, 2025; and THE ADMINISTRATIVE APPEALS BOARD HEREBY FINDS, after due consideration given to the relevancy, weight and credibility of testimony and evidence, and based upon a preponderance of the evidence in accordance with the Board’s procedures, as follows: SECTION 1. The Appellant is in violation of Palm Springs Municipal Code 5.25.070(h). The Administrative Appeals Board upholds the administrative decision of a six- month suspension of the Vacation Rental Registration Certificate and the Administrative Fine of $2500.00 to Alexander Mohler & Steve Sun., for the property located at 956 S. Paseo Caroleta, Palm Springs The Appellant is not in violation of Palm Springs Municipal Code 5.25.070(h). The Administrative Appeals Board overturns the administrative decision of a six- month suspension of the Vacation Rental Registration Certificate and the Administrative Fine of $2500.00 to Alexander Mohler & Steve Sun., for the property located at 956 S. Paseo Caroleta, Palm Springs THIS PORTION OF PAGE BLANK Item 5 - Page 10 • • Resolution ____ Page 3 SECTION 2. The Administrative Appeals Board directs the City Clerk to deliver a copy of this Resolution to each party and to file a disposition report with the Palm Springs City Council. PASSED, APPROVED, AND ADOPTED BY THE PALM SPRINGS ADMINISTRATIVE APPEALS BOARD THIS DAY OF 2025. Patrick Basile Chair ATTEST: Brenda Pree, MMC, CERA City Clerk STATE OF CALIFORNIA ) COUNTY OF RIVERSIDE ) ss. CITY OF PALM SPRINGS ) I, Brenda Pree, City Clerk of the City of Palm Springs, do hereby certify that Resolution No. ____ is a full, true, and correct copy, and was duly adopted at a meeting of the Administrative Appeals Board of the City of Palm Springs on the day of , by the following vote: AYES: NOES: ABSENT: ABSTAIN: RECUSE: BRENDA PREE. MMC, CERA City Clerk Item 5 - Page 11                     ATTACHMENT 2  Item 5 - Page 12 NOTICE OF ADMINISTRATIVE HEARING CITY OF PALM SPRINGS, CALIFORNIA BEFORE THE ADMINISTRATIVE APPEALS BOARD TO: Alexander Mohler NOTICE IS HEREBY GIVEN, pursuant to Palm Springs Municipal Code §2.50.080(d), of the Appeal Hearing before the Administrative Appeals Board, on the decision of the Department of Special Program Compliance, Violation of the Palm Springs Municipal Code 5.25, with respect to vacation rental operations located at 956 S. Paseo Caroleta, Palm Springs, CA. 92262. Hearing Date: June 16, 2025 Hearing Time: 4:30 p.m. Location: City Hall Council Chamber 3200 E. Tahquitz Canyon Dr, Palm Springs, CA. 92262 The Administrative Appeals Board requests that if you have supplemental documentation/evidence, that you provide such documentation 24-hours in advance of the hearing. You may submit your documentation in person or via email at CityClerk@palmspringsca.gov. Documentation submitted at the meeting will be accepted; however, if the Board does not think it has adequate time to review your documentation, your appeal hearing may be continued to a future meeting. A bilingual and/or ASL interpreter will be made available, at no cost, upon request at least 48-hours in advance of the hearing. Please contact the Office of the City Clerk at (760) 323-8204 or via email at CityClerk@palmspringsca.gov. AFFIDAVIT OF MAILING State of California ) County of Riverside ) ss. City of Palm Springs ) I, Cassandra Edney, Deputy City Clerk of the City of Palm Springs, California, do hereby certify that the Notice of Hearing before the Administrative Appeals Board was emailed to the parties at the address above, on June 3, 2025. I declare under penalty of perjury that the foregoing is true and correct. Cassandra Edney Deputy City Clerk Item 5 - Page 13                     ATTACHMENT 3  Item 5 - Page 14 Item 5 - Page 15 City of Palm Springs REcc/l/co Office of the City Clerk , M 4 Y f) 6 2, 3200 E. Tahquitz Can yon Way, Palm Springs, CA 9f'RJ't;,: n 025 TEL : (760) 323-8204 I FAX: (760) 323-8332 -u f:' rt-1,r:.: Ctr WRITTEN NOTICE OF APPEAL FORM FOR VACATION RENTAL y Cf..tJ:ll( CERTIFICATE SUSPENSION, REVOCATION OR DENIAL AVISO ESCRITO DE FORMULARIO DE APELACl6N PARA SUSPENSl6N REVOCAC16N O NEGACl6N DEL CERTIFICADO DE ALQUILER DE VACACIONES If you hav e received a Suspen sion, Revo cation or Denial Notice of a Vacation Rental Registration Certi ficate from t h e City of Palm Sp rings Vacation Re ntal Compliance Department, please use this form to request an appeal. You must include payment of the appeal fee with this form. I Si recibi6 un aviso de suspension revocaci6n o denegaci6n de un certificado de registro de alquiler vacacional del Departamento de cumplimiento de alquileres vacacionales de la ciudad de Palm Springs, utilice este formulario para solicitor una apealaci6n. Debe incluir el pogo de la tori/a de apelacion con este formulario. VACATION PROPERTY ADDRESS, IF APPLICABLE/ DIRECCI N DE PROPIEDAD VACACIONAL, SI ES APUCABLE qsb s.. fASEO cA~LET'f\. f>A..M Sf~,f'-\G<;: CA '\~~ 3I Page This completed form must be sent to: City of Palm Springs: Office of the City Clerk 3200 E. Tahquitz Canyon Way, Palm Springs, CA 92262 Item 5 - Page 16 City of Palm Springs Office of the City Clerk 3200 E. Tahquitz Canyon Way, Palm Springs, CA 92262 TEL: (760) 323-8204 J FAX: (760) 323-8332 WRITTEN NOTICE OF APPEAL FORM FOR VACATION RENTAL CERTIFICATE SUSPENSION, REVOCATION OR DENIAL PLEASE COMPLETE THE FOLLOWING QUESTIONS/ POR FAVOR COMPLETE LAS ·SIG\:JIEN'fES-PREGUNTAS:··--------··-· --· ·-------------------- ATTACH ADDIONAL SHEETS; AS NECESSARY. PLEASE BE DETAILED; YOU MAY ALSO PRESENT FACTS AND EVIDENCE AT THE Ti ME OFYOUR APPEAL HEARING./ ADJUNTEHQ)AS ~DICIONALES,(OMO NEtESARIO:PQRFI\VOR DETALLADO;, ri\Ms1EN Pu1:0E PREsENTARHEc8osv PRuEsAs Ardv10MENT0 oE suAHotENoAoE APELA'c:10N. . : ,. :< · .:· 1. State the specific action being appealed/ lndique la acci6n espedfica que se esta apelando. '(JE Ae£ Afff:AL.,1 ~ AOM1iJl<;'°i'(A1WE C 1'\)!\-'i'o.-J ~Alxr7{.;,'-/ ,~~o -Ft,(L_ rA\Lu(U: 'fO ~~VI IT eolK!!Av-r-<;;;;-.>t,,\/1/\Jl,\?-l,E.\: Fc,/L 0u'(L JACA'l\O~ '\kiJl'A\.... '-t'«..><'l=.(1..'T"( lA>CA-.SO ~ 9S:b £ PASED CA~~- 2. Specify the grounds of the appeal/ Especifique los motivos de la apelaci6n. ~ C {1Wi'\c)IU ArPeAU" --ro 1-\Avt ~ut.:1'20 ~IA A et,i O -t~\"\1\: .41)1111\J~-nl.£ f\Ze-O<L i)u{Z-lM:> ~ C\'"\"I', ,<l.Ai-lS: ,rior-J .-0 11-IG M:\J utAP--IA~ ?lltfF6M. Ou(.... OE5lb!vA'i120 [A)cAt.,. ~~ \Nt-lv t\-A..S P~ou.A,"(' s:urs1'IT1?0 fW.--[,o~ 'SVf,lr,,\A.""6, A-T~ -rt) ~u\?,1-4\"l CorJT(lkt,'t S,l1A~E1 VVl'\\-' -n-\'C ~ S'{5;Tt:,--{V\ I But'" 010 1.1,ri ~i£ C{)tJf]ll,411.A'\l • ..) Or ~ Si\3 !vl ,.(losl~ P..S 1\l£ \?WIIIU~ ~iSi'el"l 'illw(...(} ('~111012 . \\IE MuC" 1-.Yo l-\1s11>~'f O'f-"10Ll.ATl~r-1J A"'° \\{IJ( C,-OiJTlrJUeO -n) C<:>i-,>StS~ 'i fJA'-f \CT ot-,) \IMC p.,i,~ ~ 'il,h.lf(i'lcrtl. 3. Specify the relief you are seeking/ Especifique el alivio que busca. wr ~GTfi;1-L,'7' ~6)1..ES, ~ 1l{i':: C-ITA1lor-l /1.r-.lO ASS"cClf.\"l'l:0 fe{!M~ ~'-jS~'")').StorJ 61:: e,0Jv(..€0 Jr-l lAh1K' or b.l(L ~t.Jb Cc-l'l{A.IA.l-'Gf: +\-tffbf'-{, ll"IME:911\re: Co(L.a,g...'f\uc AG-T\<1~ ArJO C1<7cu0S:-.A-~ .S:~~(2.c-it-l01M;;;. ~ ~f-J.S: mo~ 70 A-t-12 ~ t\,O,r Pt> VV'l - -------- 41Page Item 5 - Page 17 May 2, 2025 TO: Administrative Appeals Board, City of Palm Springs RE: Appeal of Administrative Citation #AB0764 -956 S Paseo Caroleta Dear Members of the Administrative Appeals Board, We respectfully submit this letter to formally appeal Administrative Citation #AB0764 regarding our property at 956 S Paseo Caroleta, Palm Springs, CA. We take this matter extremely seriously and would like to provide the following context for your consideration. First and foremost, we want to reaffirm our commitment to responsible short-term rental operations. We have no prior history of violations with the City of Palm Springs and have consistently submitted all required contract summaries through the City's previous system. Additionally, we have remained fully current on our Transient Occupancy Tax (TOT) obligations since obtaining a permit in 2020 and have always strived to comply with all municipal regulations in good faith. In this case, the violation occurred during the recent transition to the City's new digital compliance platform in early 2025. Our designated local contact, who has overseen our account for several years, attempted to create a new system login in February 2025 (a screenshot of his correspondence to set up the account is included with this appeal). According to his documentation, he attempted to submit the required contract summaries; however, the new platform does not provide confirmation emails or submission receipts as the previous system did. We are currently working to gather all available supporting evidence, including login attempts and browser history. Meanwhile, we have continued to submit our monthly TOT reports consistently and on time throughout the system transition. We fully understand the importance of compliance and take complete accountability for resolving this matter. As such, we have already submitted the missing contract summaries. In addition, we are in the process of parting ways with our former local contact and have begun interviewing new property managers. We are committed to implementing stronger internal oversight to ensure this issue does not happen again. We respectfully request that the City consider the following: • Our clean track record over t~e past four years • Our on-time TOT payments, including for the period in question • The technological transition issues involved in this case • Our swift and proactive response, including documentation submission and new management planning We deeply value the trust the City places in its hosting community and take our obligations seriously. We ask for the opportunity to correct this isolated issue without a six-month suspension that would be unduly punitive given the context, and unwarranted given our demonstrated record of good faith compliance. Item 5 - Page 18 Thank you for your time and consideration. ~-'-·----- Alexander Mohler & Steve Sun Owners, 956 S Paseo Caroleta amohler@gmail.com I 724-413-9133 Enclosures: • Personal letter from local contact Nilesh Kumar May 2, 2025 • Correspondence from Nilesh Kumar to Antony Bryan Valle re on boarding to the new digital system, dated 2/19/2025 • Screenshots of consistent, on-time TOT payments since migrating to the new system. • Screenshots of previous contract summary submission email receipts from the old system. Item 5 - Page 19 May 2nd, 2025 To Whom It May Concern, I am writing in response to the notice of violation issued regarding 956 Paseo Caroleta property, specifically for the failure to submit a short-term rental contract as required by the Palm Springs Vacation Rental Ordinance. I acknowledge that submitting a rental contract summary is a requirement for all short-term rental activity. In this instance, the failure to submit the required documentation was unintentional and the result of an administrative oversight due to the new GovOS system. At no point was it my intention to avoid compliance with city regulations. I respectfully request leniency regarding this violation, as this was a first-time oversight, and I am committed to maintaining full compliance with the City's ordinances. Thank you for your time and consideration. Sincerely, Nilesh Kumar 760-641-3045 Item 5 - Page 20 May 2, 2025 ON-TIME TOT TRANSACTIONS SINCE MERGING TO THE NEW GOVOS PLATFORM .f~~o~~-JJ.~~,~~~~~~-~~ L ·----. -·--------··•"------.-- ! Transaction Aciiwy l - • • ·-- -,;g 1:,~ .! :=====:==::= ',...;_.o,n_,r,,,-..,·._,-_~:!g:!$j 11 !-~1a-•1/o<Dn-.«:to,,:;m,) ! (~~11,o_ii....,.~~~-•l I ,,-,_~11,,,...__.,,.~-!0«~ ' -~;....;....~Ao,u,,(Srl;lmi.oi ' :--~f-""""""°IRO<t-.i" ' I' r,,._°""-""',_.,_._ _ _,_t,o.ci2m.Q : ~-~::---:~-~~ ! I ,r--....ra.----f.Mlm:i.J \;'.g •:\ -; ,.~---... -,,;,•,· -,_ :::::: _',:.,·:/.~ --:·!;, -·:·;_ 1:z::·- ·-·c....--· .. ,:;..., -. ., --·----~ -------~-: - --~ =va, '-, ~ ~•l.1112l!o_,~;.:: •· lffl\llt IIJ:!Mt --IDQ\llt IU!CIIM ,. ..... ---- ~I' o: l'age1of1;. I -""' --.!,2 r&!I .. "" ,13U1f---~ " ·=e' i!!!I ,lm.!8"_. ~ ~ .. "" "" ... 112UI' -.()<" ,., ; ~ 1 ,., 1.,, !,' _j,: J l ;1\ .. ~_-----------··------------~------------------.----------·-·-~-_···•·_--·-------.-·-· ._ .. __ ·-------.·--· ---,···---,--,---_-_______ ---•.---... · -------.... :., __ _.:::---=..:;· . -.-----. -----~ Item 5 - Page 21 May 2, 2025 CORRESPONDENCE FROM NILESH KUMAR ATTEMPTING TO CREATE AN ACCOUNT ON THE NEW PLATFORM Item 5 - Page 22 May 2, 2025 PREVIOUS CONTRACT SUMMARY SUBMISSIONS -EXAMPLES OF RECEIPTS ~=: :,;I (;). lnbo,c STVR Contr;icts -IC loud 841:'~- City of Palm Springs 12!1{1/24 Cotaraci.Surtmatj 9St:i' $ _PHOO Caialfta -COlltno- OMQOP£il,\TO!I' -CO!ffiUCT SIJI.IM.uri' .,c,/tm l)air ~._.,lsla(,tl...-COf!P_K1 ~ • 17!-J Flagged C" .Send Later I\ Drafts --.-~,.. •• _Ci,W~J"1.5p_Df193 ___ .... _ ...,.~~ <r/ Sent Colll"'cl~ 1156 S pauo Caiol•t• • Ccti11,_. ~~~~::::fe!:.~Ar«~-~• City of Palm Springs Cl>lllrXi_ Summa,y·955 S pasoo Caroteta •-Contra .. OW'-ER OPEAATOlf • CONTR!,CT'SUMJ,lARY <f.aD Tl'•• Q..~"Ky ~•~is fo,,.NW, convoi:1 s,,,,,;c,w, -1s ... City of P:ilm Springs -6'::rlnbox•----• -•..-c ~S.-.~511SJ'2WCa,~..!!..:..:.CoMp~;a;,-,-- OWNEI! Of'EAATOJI. COtfTAACT SIJMM,urf' ,qi.ab rt,:1 fl Drafts ~ SulrwMy_lil for•.Nl):'N-Carill'•~lS..IM'lisrf-14 .•. --<J Sent @ Jurik •0' Trash f::J Archive 1ii -f':"'1025•1./.cFilrtand O Consulting Tempi... O New Folder l.! Royal C, Saved Mail El STh'R:COritraCts City of Palm Springs Contract SurM>ar)',9Sll S Paas,,o C.rol..C. -Co,,n_ A.0ENCY-CONtAACTSUM,\Wlt1fbs~ s....,,,ia(yiit,,.-NIMOol>vadSunuury':ZIIKrOOQ':3 .. City of Palm Springs Conl:tkt SUIM'la,y 95& S Pli'"o Carolet1 • Contn.. OWNER onAATOR • COtll'IIACT stn.WJJtl' ~ab :n.1 'ac'J~ •• --;sTonf".; •Ct .. .:U: - City of Palm Springs Contr1cts ...... 11.1ry 956 s Pa,.<1 ca;~,1, -CooITTI- OWt.'ER OP'ERATOR: • COITT_RI\CT SUMMJJn' -,/hit, n,.. CoMnie:ySv=.a,yb1w-NM'Co'1tf•a9;1-,y 12 City of Palm Springs Contnct ~ 956 S PaseoCaroi.za •CDn\tl- OWf-lEA.OPEAA.TOR_~ COITTllAl::f SIJW.V.IN ••IU•b Thi', Ccw>t,ao:ys-ylticrNi,.,,eomr•"SvniM;i,Y-11/ ------City of Palm Springs C:ontrkl Surnm.a,y 956 S l'lls.eo Clroleta·• Conm_ ~ OJl£1t,1JOR • CONTRACT SUMau.llY ~ab, ii. CotilflC)' ~-Is fo,,~ COlllnlCI ~•10 ~ City ol Pa.Im Springs Conlraet s,,.,,,na,y 95& S P1seo c.,o1<i11. Contra,.. owN£R OPEJtA!Olt~ ·com~1,crS\JJ.WAAV «11.ao.nu c~ Sc...--..,yb Ix.No« Comm:l~•9J .. ---. ---_.__ --...-CllyofPalmSprings..---,.-.;---.--•-flt«•-- E)Mi>ve:10, .. ®-··· City of Palm Springs O~C;lu'lic;; 0ec:,:."lbct1~':J<l2•hLW'.3.IMI Contract Summary956 S Pa5'!0 CaroJeta -Contracl II 17 -2024 -Arrival:'12-19-'2024 ~e: 12-23-2024 T9: N'Jesli Kl..-nu, Reply-To: YKalll:ltl.JftllllisG:Pa!mlprlllgse;,.gOY O~ER OP~RATQR • CONTRACT SUMMARY - 956 s Pasoo Cordllla Can!rae1017-2024 Antval:,12-19-2024 Depazture: 12-23-2024 COnf,nn Clly ID f: ---- New Con!rad Sta!vna!y- 17/2024 '531 4531 ··-·.                     ATTACHMENT 4  Item 5 - Page 23 ADMINISTRATIVE CITATION-$2,500.00 City of Palm Springs Department of Special Program Compliance 425 N Civic Drive, PO BOX 2743, Palm Springs, CA 92263 Facsimile: 760-322-8317 Website: www.psvacationrentalcompliance.com Date of Issuance: April 22, 2025 Property Address: 956 S Paseo Caroleta Alexander Mohler & Steve Sun 956 S Paseo Caroleta Palm Springs, CA 92264 Subject: Violation of the Palm Springs Municipal Code 5.25.070(h), Failure to Submit a Contract Summary You are hereby notified that a violation of Palm Springs Municipal Code Section 5.25.070(h) has been determined to exist with respect to your ownership and use of the property referenced above. Accordingly, you are receiving this Administrative Citation# AB0764. Pursuant to Section 5.25.090{d), you are ordered to pay an administrative fine in the amount of two thousand five hundred dollars ($2,500.00). Further, the Vacation Registration Certificate shall be suspended for a period of six (6) months for a first offense. Also, according to Section 5.25.090( d), a second violation arising from a failure to submit a contract summary will result in an administrative fine in the amount of not less than five thousand dollars ($5,000.00) and a revocation of the owner's Vacation Registration Certificate. Additional information concerning this violation is reflected below: On Sunday, April 20, 2025, the Department of Special Programs Compliance on-call officer responsible for Vacation Rentals was notified via the City of Palm Springs Short-Term Vacation Rental Hotline of a music heard beyond property lines complaint that they had received from a citizen. Once the on-call officers arrived at the property, the complaint was substantiated, and a citation was issued to the responsible renter, of which confirmation was made that they had booked a short-term stay. Upon arrival back to the office, a thorough search of the city's record-keeping database revealed that a contract summary had not been submitted for this particular guest's stay for the dates of April 17, 2025, and April 20, 2025. During my conversation with the local contact for the property, it was confirmed that they had received notification via email from the Department of Special Program Compliance administrative staff, including a web/ink, to set up an online account for all contract summary submissions for short-term rental stays. The local contact indicated during our conversation that this particular guest's stay was one of the first short-term stays after the property had hosted long-term stays previously. During my investigation into the property, including the Airbnb.com listing: https:l/www.airbnb.com/rooms/45996845, "Bright & Modern Palm Springs Pool Home': there was an additional review in March 2025 from guest "Liz" indicating that they had "Stayed a few nights". Upon checking the city's record-keeping database, there were no contract summary submissions on file for any short-term stays for 2025. Item 5 - Page 24 Administrative Citation-Page two (2) As the owner of the property at issue or as the individual or entity responsible for the violation, you are individually responsible for correcting the violation. YOU HAVE THE RIGHT TO APPEAL THIS CITATION Payment of this administrative fine must be made within fifteen (15) days from the mailing date of this letter. Should you file an appeal, the appeal and hearing provisions of Palm Springs Municipal Code, Chapter 2.50 will apply. If you choose to appeal this citation, payment of the administrative fine is suspended pending a final decision by the Administrative Appeals Board. However, you must pay the current non-refundable appeal fee of $911.00 and submit the request for appeal form no later than fifteen (15) days from the mailing date of this letter. Please see the City website at www.psvacationrentalcompliance.com for the appeal form and further instructions. Note: Your administrative fine must be paid to the City's Citation Processing Center in Newport Beach, and your appeal form and appeal fee must be sent to the Palm Springs, Attention: Office of the City Clerk. Should you have any questions regarding this letter, please contact Mitch Nabhan with the Office of Special Program Compliance at (760) 323-8244 ext. 8745, Tuesday through Friday 8 am-6 pm. Thank you for your prompt attention to this matter. Sincerely, Mitch Nabhan Item 5 - Page 25 AB0764 e ' . CITY OF PALM SPRINGS Va cation Rental Enforcement Administrative Citation Io Agent�ropertyOwner _ 6Other DAY OF WEEK Sunda NAME (First, Middle, Last): Alexander Mohler & Steve Sun ADDRESS 956 S Paseo Caroleta CITY Palm Springs TIME 3:19 DLorlD STATE CA ZIP 92264 You are being issued an Administrative Citation for the following Code provision(s). Count PSMC Description 1.S.25.070(h) FAILURE TO SUBMIT CONTRACT SUMMARY COMPLIANCE ORDER V You are ordered to correct or otherwise remedy this/these violations "' by 15 CALENDAR DAYS FROM MAILING DATE OF CITATION. )( You are further ordered to pay an Administrative Fine as prescribed in the schedule below for each count listed above. Payment must be paid in full by the compliance date to avoid additional penalties. The total CITATION PENALTY due is $2,500.00. ADMINI STRATIVE FINE SCHEDULE �1.;J���..,,_ro·�1_a_tion -Operating without a Vacation Registration Certificate:nd permanent ineligibility to operate. Second violation -Operating without a Vacation Registration Certificate: $10,000.00 First violation -Advertising without posting TOT/City ID number; operating without a contract; failure to provide contract summary; failure to pay TOT timely: $2500.00-and 6-month suspension. o Second violation -Advertising without posting TOT/City ID number;operating without a contract; failure to provide contract summary; failureto pay TOT timely: $5,000.00 and revocation of the vacation rentalregistration certificate. 4/22/25 Date of Issuance Type of Service o Personal )(Mail COPY TO PROPERTY OWNER/AGENT; PROCESSING; FILE Item 5 - Page 26 DATE 4/20/25 LOCATION OF VIOLATION CITY OF PALM SPRINGS DEPARTMENT OF SPECIALPROGRANI COMPLIANCE ADMINISTRATIVE CITATION IMPORTANT INFORMATION· PLEASE READ COMPLETELY AND CAREFULLY You have been issued an Administrative Citation for violation(s) as indicated on the reverse. ADDITIONAL VIOLATIONS MAY RESULT IN THE CRIMINAL PROSECUTION AND/OR ADDITIONAL ADMINISTRATIVE FINES. HOW TO PAY THE FINE The amount of fine is indicated on the front of the Administrative Citation. The fine must be paid within fifteen (15) calendar days from the date the citation is mailed. Payment can be made by credit/debit card on-line at www.CitationProcessingCenter.com or by calling 1-800-969-6158. Payments are also accepted in the form of a cashier's check, personal check, or money order payable to the City of Palm Springs. Payment of the fine does not excuse or discharge any responsibility and legal consequences for continuation or reported occurrences of the violation( s ). Write the citation number on the check/money order, and mail it to the address below. (DO NOT send your payment to the City of Palm Springs Offices.) City of Palm Springs Administrative Citation Program P.O. Box 7275 Newport Beach, CA 92658-7275 HOW TO APPEAL THIS CITATION A responsible party receiving an administrative citation may appeal such citation within fifteen (15) calendar days from the date the citation is mailed. The provisions of Palm Springs Municipal Code Chapter 2.50 will apply to appeals. An appeal must be filed in writing by using the applicable req uest for appeal form available from the City's website at www.palmspringsca.gov OR www.psvacationrentalcompliance.com._lf you choose to appeal this citation, payment of the administrative fine is suspended pending a final decision by the Administrative Appeals Board. However, you must pay the current appeal fee and submit the request for appeal form to the Palm Springs Office of the City Clerk no later than fifteen (15)calendar days from the date the citation is mailed. PAYMENT OF THE ADMINISTRATIVE FINE MUST BE SENT TO THE CITY'S CITATION PROCESSING CENTER IN NEWPORT BEACH SPECIFIED ABOVE. THE APPEAL FEE AND REQUEST FOR APPEAL FORM MUST BE SENT TO THE PALM SPRINGS OFFICE OF THE CITY CLERK. For questions, please see the City website listed above or contact the City of Palm Springs Vacation Rental Compliance Department. FAILURE TO ANSWER OR PAY PENALTY FOR VIOLATION{S) Failure to pay the penalty or contest the citation within fifteen (15) calendar days may result in additional administrative fines and the recordation of a special lien against your property. In addition, notification may be made to the State of California Franchise Tax Board. Palm Springs Municipal Code provides for the issuance of administrative citations for Municipal Code Violations. Fines are cumulative and citations may be issued each day the violation exists. Each and every day a violation is unaddressed constitutes a separate and distinct offense and shall be subject to citation. Additional En forcement Officer Notes: Item 5 - Page 27 Contract Summaries Calendar Year 2025 2025 Allocation Setup Custom Alloc■Uon; 32 1ummorle1 for 2025 {l6J Nrt Yet Set O '.it.."1ma'" .. s for 2025 .101 v dl R1 JI 6 5,, m ,;'Sf Jo. (J.8) �ome\t'ar� UNL VITEO ">U ma � e-. for 2025 (50) Gr up Vccl :J Hctd O �,m mJr e, for 202� [521 Hotel 50 • Rooni'i O S"-'llm3!'e'i tor 2025 (5.JI H td 4$ H 'llS le JI O ymmJot:-:. for 102� $61 Vac 1t·:t1:i Re--:a l J .. nior P�rm t I 6 sumrraneo;; for 2025 32 Active Summaries Pending Approv al Extensions Cancellation s Show 10 .., entr es Summary# • Type Arrival Departure 2025-315136 Conlract Summary 04/20/2025 04/23/2025 <i'"IO','• 11 ! l · • M•f• •!'", Customize Allocation 0 ________ 0 __________ 3_, ___ J Searcn: �--------� Occupant Name Updated Extended Megan 8 2025-04 -20 15 25 J3 Next Item 5 - Page 28 d r, '" " n "" .,, '---------------------------------------------~ P ~c.•1 •0 U1 X at 11:00AM +3 �· South Pso Caro/eta ngstoknow Instruction s and h Item 5 - Page 29 Sunday, April 20, 2025 Supplemental Report -Vacation Rental Code Compliance Officer Event Report Time 3:55 PM This is a suppliemental form to provide add itional information on a Code Compliance Officer Report already submitted. This form is to be used by the original officer to update the original report information about an event. Hotline Call Number: 30316 Property Address 956 S Paseo Caroleta 92264 Suppliemental Information: On Sunday, April 20, 2025, the Department of Special Programs Compliance on-call officer responsible for Vacation Rentals was notified via the City of Palm Springs Short-Term Vacation Rental Hotline of a music heard beyond property lines complaint that they had received from a citizen. Once the on-call officers arrived at the property, the complaint was substantiated, and a citation was issued to the responsible renter, of which confirmation was made that they had booked a short-term stay. Upon arrival back to the office, a thorough se arch of the city's record-keeping database revealed that a contract summary had not been submitted for this particular guest's stay for the dates of April 17, 2025, and April 20, 2025. During my conversation with the local contact for the property, it was confirmed that they had received notification via email from the Department of Special Program Compliance administrative staff, including a weblink, to set up an online account for all contract summary submiss ions for short-term rental stays. The local contact indicated during our conversation that this particular guest's stay was one of the first short-term stays after the property had hosted long-term stays previously. During my investigation into the property, including the Airbnb.com listing: https://www.airbnb.com/rooms/45996845, "Bright & Modern Palm Springs Pool Home", there was an additional review in March 2025 from guest "Liz" indicating that they had "Stayed a few nights". Upon Item 5 - Page 30 checking the city's record-keeping database, there were no contract summary submissions on file for any short-term stays for 2025. Code Compliance Officer submitting the form: Jason Whittaker Code Compliance Officer Email: jason.whittaker@palmspringsca.gov 2 Item 5 - Page 31 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb Bright & Modern Palm Springs Pool Home Entire home in Palm Springs, California 6 guests• 3 bedrooms 3 beds• 2 baths * 4.92 • 84 reviews Hosted by Alex 4 years hosting � 1-hour drive to Joshua Tree National Park This home is near the national park. :::ll: Enjoy the pool and hot tub Swim or soak at this home. I]Self check-in Check yourself in with the smartlock. Whether you're looking to relax and unwind or find new inspiration while working remotely, enjoy all that Palm Springs has to offer from our beautiful pool home. The space Inside, you'll find modern style and curated design with a mid-century charm. There's fast WiFi throughout the home for work or streaming TV. And the updated and fully ... Show more> https://www.airbnb.com/rooms /45996845?source _impression_id=p3 _ 17 45185949 _P3juHF aVXWK7V _ Ou Add dates for prices CHECK-IN Add date GUESTS 1 guest CHECKOUT Add date Check availability ,.. &mort this listing V 1/6 Item 5 - Page 32 e cw:;-« 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb 4.92 Overall rating 5 4 2 • 6)•: Cleanliness 4.9 0 Accuracy 5.0 � Check-in 5.0 (J Comm unication 5.0 [] Location 4.9 � Value 4.8 84 reviews Most recent Learn how reviews work ( Q Search reviews ) Deborah Saint Paul, Minnesota ***** · March 2025 · Stayed with kids https://www.airbnb.com/roomsl45996845/reviews?source_impression_id=p3_ 17 45185949_P3juHF aVXWK7V _ Ou&scroll_to_review=1381403011322... 1117 Item 5 - Page 33 - 3 4/20/25, 2:55 PM Bri ght & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb We absolutely loved our stay here. The house is beautiful and so functional. We loved the layout, the bathrooms, the beds (so comfortable), and especially the kitchen and backyard. The location is quiet and very convenient. The pool and hot tub are lovely. The kitchen is the best stocked kitchen of any Airbnb I've rented. We very much enjoyed spending our days doing absolutely nothing but swimming and reading in the back yard. The park down the road is great if you like to run or need to get the kids out on a playground. Will definitely rent again. Liz Washington, District of Columbia ***** · March 2025 · Stayed a few nights The place is well-located. Close to the airport and to downtown. It's nicely decorated and the pool area is beautiful. DeMuth Park is in walking distance so it's a great place for pickleball players. I appreciated all the little efforts like providing TP and coffee pods. I bought more but it was nice to walk in to a fully equipped home. Brittney IF Richmound, Canada ***** · February 2025 · Stayed with kids The pool and backyard were amazing . They house was in a great location for groceries and a beautiful park just a block away. The kitchen was fully stocked. The instructions for the house were well written. We really enjoyed the house. Jeni Los Angeles, California ***** · February 2025 · Stayed over a week Great for a last minute 7 week stay. Very responsive host. Jenna Ch icago, Illinois ***** · December 2024 · Stayed a few nights The home was perfect for our stay! It was comfortable. It was a very easy drive to all the activities we planned during our stay. Thank you! Rita Palo Alto, California ***** · December 2024 · Stayed with a pet We really enjoyed our stay. The host was friendly and very responsive. The check-out process was super simple (vs a long list of things to do). Thank you for being such an amazing host. Mary Irvine, California ***** · November 2024 · Stayed a few nights https:/twww.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 17 45185949_P3juHFaVXWK7V _ Ou&scroll_to_review=1381403011322... 2/17 Item 5 - Page 34 4/20/25, 2:55 PM Bri ght & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, Uni ted States -Airbnb Great place to stay! Ivan Los Angeles, California ***** · No vember 2024 · Stayed a few nights Great place. Great Location. Amazing Hosts. Mallory Chicago, Illinois ***** · October 2024 · Stayed about a week My husband and I enjoyed our stay here! It's a great location, an easy drive to downtown, hiking, etc. The pool and outside area is a lovely private oasis. The kitchen is well-stocked with all the essentials. Tracy Anacortes, Washington ***** · October 2024 · Stayed a few nights Great place to stay, nice and quiet and the pool is the BEST! Very relaxing triple digit trip (all days were over 100!).,, just lay on the pool shelf all day and you will be nice and cool. Wonderful ! Dan Napa, California ***** · August 2024 · Stayed a few nights Everything was great, the hosts were very detailed and responsive. Loved the pool and backyard, great sun and very private. Beds were very comfortable also, really nice place! Nikolas 2 years on Airbnb ***** · August 2024 · Stayed a few nights The accommodation could be provided to us at very short notice. The address was easy to find and everything was as expected. Pure privacy, quiet and in just 10 minutes by car in the center. In 5 minutes at the Palm Springs Air Museum. A real highlight. Air conditioning worked perfectly in all rooms, wifi and keyless entry worked flawlessly. Everything tastefully decorated, without unnecessary stuff, simply cozy. It should be noted that the host was available at all times and was quick to respond. We felt soo comfortable. Thank you. � Translated from German Show original Eric Pasadena, California https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 17 45 185949 _P3juHFaVXWK7V _ Ou&scroll_to_review= 13814030 11322... 3117 Item 5 - Page 35 4120125, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs , California, United States -Airbnb ***** · July 2024 · Stayed with a pet Thank you Alex and Nilesh for a lovely stay! The pool was a blessing on our hot weekend. Termine Los Angeles, California ***** · June 2024 · Group trip We had a wonderful stay at Alex and Nilesh's place. Both hosts were very responsive and assisted us with anything we needed. The house was great with a wonderful salt water pool and the location was perfect to visit Downtown often. Would definitely recommend this place! Shizue Flower Mound, Texas ***** · June 2024 · Stayed with a pet The house was beautiful and absolutely clean. We loved how clean it smelled .... lol. Gorgeous property with beautiful pool which was cleaned twice a week! Thank you for having us. We had an amazing time. Brock Los Angeles, California ***** · May 2024 · Stayed with a pet Very cute house, nicely renovated and well maintained. We had a great time! ' Anders New York, New York ***** · May 2024 · Stayed with a pet Great place, very clean easy drive to airport and downtown. Very easy to communicate with host, no complaints would stay again. Eya Los Angeles, California ***** · April 2024 · Stayed a few nights Honestly, pictures didn't do this place justice! We absolutely loved our stay here. It was super comfortable & cozy and the best part was there's a hot tub inside & jacuzzi outside. They didn't charge an additional fee for heating the spa so that was a major plus and much appreciated. The beds were super comfortable and the blackout curtains were truly a lifesaver! There was also a bunch of spices, teas & condiments in the fridge waiting for us -making us feel right at home. Hosts were very responsive and kind, accommodating and allowed us flexible check-out. I highly recommend this gorgeous home in Palm Springs, it's a gem. l Tracye Denver, Colorado https:llwww.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 1745185949_P3juHF aVXWK7V _ Ou&scro ll_t o_review=1381403011322... 4/17 Item 5 - Page 36 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb ***** · March 2024 · Stayed with a pet Very conveniently located near Demuth Park, which was great for walking and playing tennis. The heated pool came at no extra charge which was nice compared to some other listings. Kitchen was equipped with everything we needed and there were plenty of towels for the pool and bathing. Overall, great. Maddison Bend, Oregon ***** · March 2024 · Stayed about a week Our stay was really nice and relaxing! The host was super helpful and communicative. He even came to drop off certain supplies (e.g. draino for the shower). There were a few general maintenance things that came up (drain backing up, some issues with the stove-top, some light bulbs out, tile of fire pit falling apart a bit, etc) which is why we didn't give it a full 5 stars. But, I would definitely consider staying there again. Beds are very soft, which I liked, but the rest of my party didn't (but that just comes down to preference!). The pool/hot-tub was really relaxing and as shown in photos. Overall it was a good stay! Service from the hosts was incredibly professional and supportive. Laura Boise, Idaho ***** · March 2024 · Stayed a few nights Alex was very responsive when we reached out to him. The backyard is very private and the landscaping and plantings are beautiful. It's a bit close to the airport but still a nice place overall. ***** · February 2024 · Group trip We enjoyed staying at Alex's house very much. Beautiful and comfortable home. Loved the outdoor space, we could not get enough time in the pool, jacuzzi and fire pit. Alex was always responsive and helpful. Highly recommend staying here! Syed Seattle, Washington ***** · February 2024 · Stayed with kids What a great place! Beautifully decorated, well maintained, and super clean house. The pool and hot tub got a lot of use during our stay. The location is great as well. Very close to the airport and the downtown area. Nilesh, the co-host, was prompt with his responses when we had questions. Overall, a great experience for our family of 3, and would love to stay here again. :Tim Tim 3 years on Airbnb ***** · January 2024 · Stayed a few nights Great place, host responsive, house was very clean, backyard is beautiful. House is as pictured, quiet neighborhood https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 17 45 185949_P3juHFaVXWK7V _ Ou&scroll_to_review=1381403011322... 5/17 Item 5 - Page 37 Miranda Seattle , Washington 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb f Kelsey San Jose, California ***** · Dec ember 2023 · Stayed with a pet We enjoyed our stay over the Christmas holida y. The neighborhood was peaceful and an easy drive to downtown. The house was beautifully appointed and we appreciated the amenities. We were able to enjoy the pool and hot tub for a few hours each day, despite it being the end of December. The space was comfortable for our 2 small dogs as well. Akhil San Diego, California ***** · October 2023 · Stayed a few nights Great place! lJ Sam San Diego, California ***** · September 2023 · Stayed a few nights Loved the saltwater pool at Alex's place-it's such a nice experience not having to swim around in a heavily-chlorinated pool! The shallow lounging ledge in the pool is wonderful for cooling off while still getting your tan on! The beds were comfortable and there were plenty of bath and pool towels provided. The tall hedges in the backyard make it a peaceful and private oasis to unwind and relax. It's also great that pets can be accommodated for a fee. The hosts were very responsive to any questions I had and the checkout process is such a breeze! Definitely recommend staying here if you want somewhere private to chill while still being a quick 5 minute drive to grocery stores, restaurants, and bars. �'3 � Zane� fI.J Redondo Beach, Cal1forn1a ***** · July 2023 · Stayed with kids We require saltwater pools because of personal issues and we were not informed the pool wouldn't be saltwater during our stay. We found out through a concerned conversation (because our eyes and skin were burning) with the pool technician after the chlorine did it's damage. When brought up with the owners, they played dumb and were very dismissive. A pool tech comes twice a week so there was time to be notified and fixed before our arrival. It was fixed the next day after bringing it up which means it was an easy thing to do. Why it wasn't fixed beforehand is beyond me. I asked before booking about the pool indicating this was important to us. We should have been notified as soon as the owners knew so we could have made other arrangements. I will not be staying here again or at any of the other properties for this host. They would really benefit from taking a few customer service courses because their responses were defensive and appalling. Kat Long Beach, California ***** · July 2023 · Stayed a few nights So grateful for the time spent here! This was a really great find. The space was comfortable and cozy. While there in the hottest heat, this house along with the beautiful pool was the perfect escape. Hosts were very helpful as they responded right away to my questions, were great support, and so kind! The delicious coffee, magazines to read, https://www.airbnb.c om/rooms/45996845/reviews?source_impression_id=p3_ 17 45185949_P3juHFaVXWK7V _ Ou&scroll_to_review=1381403011322... 6/17 Item 5 - Page 38 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb garage space, & access to shows were cherries on top. We're already looking to see when we can return as this is a fave for sure. Thank you Alex & Nilesh! Katie 8 years on Airbnb ***** · July 2023 · Stayed with a pet Thanks so much for another great stay! Lovely space for a relaxing getaway. Morgan Los Angeles, California ***** · June 2023 · Stayed with a pet Alex's place was great! It was very clean, had nice, modern furnishings, looked exactly like the photos, and had an incredible pool in the backyard. Located right around 3 miles from the heart of downtown Palm Springs, it was private and quiet without being too far away from nice restaurants and coffee shops. We had a great stay! Jodie 5 years on Airbnb ***** · May 2023 · Stayed a few nights Great house and backyard. The pool area is so private and tranquil. The birds the water not much more we could ask for. Not too far from downtown but we had a rental car. We enjoyed exploring areas outside of downtown as well being in this neighbourhood. Margarita California, United States ***** · May 2023 · Stayed a few nights Loved staying here! As my boyfriend and I were on the way from LA to Stagecoach Festival the original AirBnb I had booked canceled on me. As I scrabbled to find a new place to stay, Alex and Nilesh's place caught my eye. I booked immediately and it's truly been one of the best Airbnb experiences! Nilesh had the place ready for us within an hour and sent super clear instructions on everything we needed to know about the home and the how-to's. It was has equipped with everything you'd need to comfortably stay at an air bnb, extremely clean, the pool was perfect to beat the heat and we also enjoyed the jacuzzi late at night to unwind after the festival. Thank you so much Alex and Nelish, we will definitely be coming back! Chris Donna, Texas ***** · April 2023 · Stayed a few nights One of the most beautiful and comfortable AIRBNB that I've ever stayed. Alexus 7 years on Ai rbnb https://www.airbnb.com/rooms/45996845/reviews?source_impress ion_id=p3_ 17 45 185949_P3juHFaVXWK7V _ Ou&scroll_to _review=13 8 1403011322... 7/17 Item 5 - Page 39 4/20/25, 2:55 PM Bright & Modem Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb ***** · April 2023 · Stayed with kids Everything was great here! We stayed with our whole family and our two young kids had the best time. The pool/spa is amazing for little kids. Alex was so easy to get ahold of and the entire house was equipped with everything we needed as well. I definitely recommend staying here! Sujani 10 years on Airbnb ***** · April 2023 · Stayed with kids We had a fabulous stay and found the place to be in a great location with a private backyard pool and oasis that was extremely clean and stocked with outdoor pool toys and outdoor games. The inside of the house was pristine and thoughtfully decorated with the kitchen and bathrooms well stocked with towels, supplies. Pictures were accurate and we found the house to be in a great location -far enough to be quiet and private and close enough to easily get to downtown Palm Springs. Would consider staying when we return in the future Jennifer Dallas, Texas ***** · March 2023 · Stayed with kids We really enjoyed our stay in Palm Springs and the home was nice! It was the perfect size for our family of three. Host was very quick to respond to the few concerns I had and that was very much appreciated! Overall, I would definitely recommend for a nice place to relax while in Palm Springs. Rachel Bend, Oregon ***** · March 2023 · Stayed with kids We enjoyed the large pool and spacious outdoor space Tom Monkton, Maryland ***** · February 2023 · Stayed with a pet It is a brigt, cheery place to stay. The location seems a bit far from downtown but I found the park and Prescott Preserve were wonderful places to walk around and enjoy the mountains. Ramon is a main artery into town not far from the house making getting to resturants pretty easy. John Sacramento, California ***** · January 2023 · Stayed a few nights This home is a perfect for 3-4 people to get away to Palm Springs and call their desert home base for an extended stay. The master bedroom is spacious and the two additional bedrooms are perfect for additional guests. The living room and dining room areas are perfect for socializing and the kitchen had everything needed to cook up a quick meal. The desks in the master and smaller bedroom are perfect for those working remotely while traveling. The backyard is perfect for relaxation -both the saltwater pool and hot tub were highlights for our trip. https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 17 45 185949_P3juHFaVXWK7V _ Ou&scroll_to_rev iew=1381403011322... 8/17 Item 5 - Page 40 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb Everything was clean and well-organized when we arrived and check-in/check-out process could not have been easier. Would definitely call this place home the next time I have a group in Palm Springs. Connor Sonoma, California ***** · January 2023 · Stayed with kids Cute, clean, and well located place! The pool, hot tub, and fire pit were all excellent! Blake 3 years on Airbnb ***** · December 2022 · Stayed a few nights Great and fun trip! Felt right at home! Lance Santa Monica, California ***** · November 2022 · Stayed with kids We had a great stay for our annual Thanksgiving week trip to Palm Springs! Everything we needed and the place was great. The pool and backyard was a perfect place to relax. Heather Portland, Oregon ***** · October 2022 · Stayed a few nights Perfect escape! We were in Palm Springs for a relaxing getaway and loved Alex and Nilesh's place! It is just like the pictures, they are great hosts and the backyard is perfect. The only downside (or upside maybe) is it is right next to the airport but even so the plane noise was very limited. All in all it was a wonderful stay. Nicolas Zorich, Switzerland ***** · October 2022 · Stayed a few nights everything was well prepared and ready for us to move in. Great communication. The apartment was beautiful, clean, with lots of fresh towels and everything one would need. thanks a lot Lisa Chicago, Illinois ***** · October 2022 · Stayed about a week I booked this beautiful Palm Spring home for a much needed relaxing vacation + my week long birthday celebration. The house is exactly like the pictures. We loved it ... and so will you! The check in process was super easy and communications were quick and very detailed which we greatly appreciated. Thank you! https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 1745185949_P3juHFaVXWK7V _ Ou&scroll_to_review=1381403011322... 9/17 Item 5 - Page 41 4/20/25, 2:55 PM Brighi & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United Stales -Airbnb We cooked almost every day and the kitchen is fully stocked with everything you'll need. The location is also very close to downtown Palm Springs to enjoy the restaurants and shops nearby. We spent a significant amount of our time poolside relaxing and watching some beautiful butterflies fly by. We would love to go back. Thanks again! Jon Denver, Colorado ***** · September 2022 · Stayed a few nights Great communication and easy stay. We had a great trip! Location was central to get to shopping, downtown and to Palm Desert. Loved the pool and the cornhole setup. I just wish we could have enjoyed it more as it rained for a few days. Pictures and previous reviews are accurate and I'd 100% stay here again! Amenities are spot on. Comfortable couch, lots of storage for a longer stay (drawers for clothes) great washer and dryer/garage decent cooking setup etc. well done by these two! Andrea San Francisco, California ***** · August 2022 · Stayed with a pet We absolutely enjoyed our time at Alex's. It was the perfect location for a girls weekend. It is also conveniently located near the airport and close to downtown. bJ&. Chad .. , San Diego, California ***** · August 2022 · Stayed with kids Marvelous! This AirBNB was a perfect oasis. We loved the feel of the home so much that we cancelled plans twice just to be able to spend more time there. It is obvious that a great deal of attention to detail went into every part of this home. Very clean. Comfortable beds/couches. Awesome pool/cabana/hot tub. Ambiance to the max. Loved everything about staying here. Mike Los Angeles, California ***** · August 2022 · Stayed about a week We really enjoyed our stay in this home! The layout and size are great and you can see that it has all been very thought through. A well-curated decor brings out a real charm and looks great without feeling like every other rental in PS. The rooms have comfortable beds and great window shades to keep the morning sun out. Once outside, the pool is truly spectacular and a star of the property. There's a nice long end for swimming laps, a baja shelf positioned to receive perfect sun for its two two-built in loungers, and a deep section in the center. The neighborhood is very quiet, and just a few blocks from the gorgeous DeMuth Park. If you're looking for some more park time outdoors the home is also very close to Sunrise Park. If you're interested in getting to Downtown PS you're just minutes away, and the shopping centers for food, groceries and coffee spots are all close by too. We recommend Monster Shakes ',), Chicken Ranch (" and Sandfish = . We very much enjoyed our stay and highly recommend it to others. https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 1745185949_P3juHF aVXWK7V _Ou&scroll_to_review= 138140301132... 10/17 Item 5 - Page 42 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb Heather La Crescenta-Montrose, California ***** · August 2022 · Stayed with kids We had a great great time! Pool was so nice to my 3yrs old son. House is so clean even floor in fact that we hung out at home and very relaxed most time! (Great location)Thank you! Heather Dana Point, California ***** · July 2022 · Stayed with a pet We loved our stay! The house is stocked with everything you need. Great dining nook, comfortable couch, awesome saltwater pool with different sections, great shower, stocked kitchen, laundry etc .... Great AC, clean, easy check in and fast communication. We would definitely stay there again I Chris Torrance, California ***** · July 2022 · Stayed with a pet We really enjoyed our stay at Alex's place. We lived in the pool and our son especially loved being able to run around on the large step. Fawz Chicago, Il linois ***** · June 2022 · Stayed about a week Had an incredibly lovely time. We were looking for a place to stay for 7 days in Palm Springs and this home gave us the amenities and space we were looking for! Loved the salt water pool! And having a garage to park in was fantastic since it was so incredibly hot outside. If we needed something or had a question, we got a response within minutes. Check in/out was incredibly easy. Would def come back again! Vy La Crescenta-Montrose, California ***** · June 2022 · Stayed with a pet My family and I really enjoyed our stay at Alex's house. The home was clean and nicely appointed. My spouse and I were able to comfortably work remotely, and the property is great for kids and pets. Communication with Nilesh was great, and he was quick to help with an issue we had. I would definitely recommend! Todd Reno, Nevada ***** · May 2022 · Stayed with a pet Fantastic. Wonderful. Such a nicely updated home with a twist of mid century. Great furnishings and the primary bed is super comfy. They've got it so wired that everything is super easy. The pool was especially good. There's a small https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 17 45185949_P3juHFaVXWK7V _ Ou&scroll_to_review=138140301132 ... 11/17 Item 5 - Page 43 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb wading area but it drops off to much deeper water. The hot tub warms up quickly and the lighting system at night is spectacular. We would stay here again 100%. Emily California, United States ***** · May 2022 · Stayed a few nights The perfect set up for our family of 4 with room to spare. We lived in the pool -and our littlest loved the shallow tanning shelf for play. The location is ideal with a playground just a short walk away and a grocery store / Starbucks / restaurants a 5 min drive away. Communication with Nilesh was prompt and seamless. Would stay here again in a heartbeat! Joan 3 years on Airbnb ***** · April 2022 · Stayed a few nights Absolutely amazing, Nilesh and Alex are excellent hosts we definitely would stay again! Would like to plan a trip in the future David Jaffrey, New Hampshire ***** · March 2022 · Stayed a few nights Excellent house as advertised and extremely attentive host ... Amelia 3 years on Airbnb ***** · March 2022 · Stayed with kids We had a great time in this beautiful rental and the location was perfect as our home base for exploring Palm Springs and Joshua Tree. Our son would happily have spent all day every day in the pool (and we all enjoyed some time to relax there and on the couch in the cabana after time hiking on the nearby trails or at the National Park). The kitchen was well-equipped and we had everything we needed for a fun and relaxing stay. Nilesh was very responsive to questions/communication, and check in/check out was smooth. Kate San Francisco, California ***** · March 2022 · Stayed a few nights We had a great stay here. The house was lovely and had everything we needed. The backyard was perfect for lounging in the sun. Alex was very accommodating and responded to questions quickly. Erin Seattle, Washington ***** · March 2022 · Stayed a few nights https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 17 45185949_P3juHFaVXWK7V _ Ou&scroll_to_review=138140301132... 12/17 Item 5 - Page 44 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb Great find in Palm Springs! My husband, parents, and I spent 5 nights here in March and loved it. The place is very cute, comfortable, and has everything you need. I loved the pool (there's a ledge you can hang out on), hot tub, and happy hour around the fire pit. The house is a 10 minute drive to downtown and near some bike trails for running. Nilesh was very helpful with recommendations. Would definitely stay here again! Jon Washington, District of Columbia ***** · December 2021 · Stayed about a week We had a great time staying here! The house is actually even nicer than the photos. Everything is extremely clean and user friendly. And the backyard is incredible! The pool and hot tub are perfect, and there so many different seating areas. Great house overall, plus extremely attentive property management! Trevor New York, New York ***** · November 2021 · Stayed a few nights House is well situated, convenient, clean and well put together. Backyard is private and has all the accoutrements needed for a proper Palm Springs getaway. Gracious host and his caretaker were attentive and accommodating. Great setting for our thanksgiving getaway! 'Chanelle San Jose, California ***** · November 2021 · Group trip This was a great stay for a change of scenery! All 6 of us were able to work remotely and enjoy the house and pool for an extended weekend. Nilesh is great with managing the listing and kept open communication with us. Checkin and checkout was a breeze. Jeremie San Mateo, California ***** · October 2021 · Stayed with kids We had an awesome week and wish we could have stayed longer. I recommend the extra hot tub after a long day of exploring the desert. We got lucky with perfect weather and the house made it even more enjoyable. Eric Charleston, South Carolina ***** · September 2021 · Stayed a few nights This place was great! My wife and I spent ample amounts of time in and around the pool for a relaxing vacation. Julia Los Angeles, California https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 1745185949_P3juHFaVXWK7V _ Ou&scroll_to_review=138140301132... 13/17 Item 5 - Page 45 4/20/25, 2:55 PM Bri ght & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, Californi a, United States -Airbnb ***** · August 2021 · Stayed with kids Wonderful place to stay with my family! We loved the pool and the location is perfect to take advantage of all Palm Springs has to offer. The AC was glorious in the 100+ heat, beds were comfy, and kitchen was well-stocked for cooking. We had some trouble getting consistent hot water in the showers but everything else was perfect. We will definitely be back to stay again! Nadine Scarsdale, New York ***** · August 2021 · Stayed with kids Great house with amazing hot tube and pool close to downtown palms springs. Stylish house with everything you need. Spotless and great communication with host. Would definitely book here again! Viviana Los An geles, California ***** · August 2021 · Group trip This place was perfect for our group! The home was comfortable, clean and had everything we needed to stay for the week (tv, music, fully-stocked kitchen, laundry). The best part was the pool and hot tub. The pool has plenty of hangout/lounging areas and made it the place to be for our group of friends. The backyard feels very private and added to the vacation feel. The check-in and check-out process was super easy. We were less than 1 0min drive to Downtown Palm Springs. The home is also close to all major stores (T Js, Ta rget, Ralphs, Walmart). It was great for running out for supplies and last minute needed birthday decorations. Overall, we would definitely book again! Nick New York, New York ***** · July 2021 · Stayed a few nights Alex was great and the house is beautiful. Highly recommend a stay here! Lisa Los Angeles, California ***** · July 2021 · Stayed a few nights Such a lovely stay! The place was exactly as described and in a lovely area of town. I spent most of the time in the pool and hot tub. The backyard gets sunshine all day long ... loved it! Alex and Nilesh are great communicators. I will definitely be back again soon! Katie 8 years on Airbnb ***** · June 2021 · Stayed about a week Alex and Nilesh provided a great stay. The home is as depicted in photos, with a lovely pool and outdoor setup. I spent most of my time at the home reading books in the jacuzzi and taking dips in the pool. The home is near a few different https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 1745185949_P3juHFaVXWK7V _ Ou&scroll_to_review= 138140301132... 14/17 Item 5 - Page 46 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb groceries and a 5-minute drive from downtown's restaurants and shopping. The hosts were swift in their communication and very quick to respond to any questions. Thanks so much! Stephan 10 years on Airbnb ***** · June 2021 · Stayed a few nights Great place to stay! Nice decor. A little bit light on the home appliances and kitchen utensils, but other than that, recommend to others. Lorenzo Scottsdale, Arizona ***** · May 2021 · Group trip Great property, great location, great host. Home was clean, spacious and had everything you will need for your stay. The AC worked perfectly, the pool was spotless, location was perfect. Close to grocery stores, downtown PS, freeway access. I will definitely be renting this home again. Close to some very nice golf courses as well for those who will be going golfing while visiting. HIGHLY recommend, thank you Alex/Nilesh. Nicole San Francisco, California ***** · May 2021 · Stayed over a week We loved our stay. The house is comfortable. The pool is lovely. It was a great relaxing getaway with everything we needed and more. We hope to return. Aaron Seattle, Washington ***** · May 2021 · Stayed about a week Great place for a week of R&R. Will be back soon. \Franny Los Angeles, California ***** · April 2021 · Stayed about a week This is the perfect private Palm Springs hideaway! You will find everything you need in this charming house, though you won't want to leave the beautiful pool in the backyard. Stylish, comfortable and thoughtfully appointe d, we had more than we needed to completely relax and enjoy our time in the sunshine. Jennifer Milwaukee, Wisconsin ***** · April 2021 · Stayed with kids This is the place to stay in palm springs! The decor, plants and fully stocked kitchen make you feel right at home. The gazebo provides the perfect shaded spot in between dips from the pool and spa. The communication was stellar. The https://www.air bnb.com/rooms/45996845/reviews?source_impression_id=p3_ 1745185949_P3juHFaVXWK7V _ Ou&scro ll_to_review =138140301132... 15/17 Item 5 - Page 47 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb location is perfect with a park within walking distance and a few minute drive to the grocery store and downtown. This is the perfect place to relax and recharge. Raiza San Jose, California ***** · March 2021 · Stayed with kids The house makes for a wonderful stay in Palm Springs! It's clean, central, and has everything you need to really make yourself at home. We stayed for a week and it was incredibly relaxing and fun. Nilesh and Alex are wonderful hosts, not to mention thorough and communicative. Will be back next season! Kristina , Los Angeles, California ***** · March 2021 · Stayed with kids This house was a perfect getaway for my husband and I and our two kids. The house has a nice spacious layout and the beds are all pretty comfy. We worked from there and didn't have any issues with the WiFi. The pool and yard are all well maintained. The back door to the pool beeps when the door opens, which is nice when you have kids in the house. The weather wasn't very nice but the pool was heated and the kids were in it a ton (also totally worth the extra money to heat). We had a couple of small maintenance issues and those were taken care of immediately after I reached out. We would love to stay there again. This was one of the hardest places to leave. (Jl' Alexandrat">' Houston, Texas ***** · February 2021 · Stayed a few nights Amazing! We wanted to get away for a few days, chill by a pool, cook and do nothing and the entire stay was beyond our expectations. Nilesh and Alex were very quick to respond, flexible for our check in time and readily available for any questions. The place is modern, very clean and had all the amenities we needed from smart tv with Netflix and Hulu to cozy blankets on the couch, smart thermostat, heated jacuzzi and pool, toiletries and a full kitchen were we happily cooked for 5 days (super thankful for the dishwasher). The outdoor area was perfect -tip: sun comes on the garden and pool until 2:45pm-3pm (this was in February) and we made the most of it. We also brought floating mattresses to lounge on the pool. Rest of the day/evening was spent in the jacuzzi. There is also a gas fire pit which we did not use and a great bbq which we did use twice! The location is 10 minutes from the strip which has all the restaurants/shops and the grocery stores (vons and T Js to name a few) are 5 minutes away. Neighborhood was super quite, clean and felt safe. All in all, it was a perfect trip and I cannot thank our hosts enough for this wonderful stay! Show more > Amy San Francisco, California ***** · February 2021 · Stayed about a week We had a lovely stay at the house which is absolutely beautiful! Would highly recommend to anyone looking for a getaway in Palm Springs https://www.airbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 17 45185949_P3juHFaVXWK7V _ Ou&scroll_to_review=138140301132... 16/17 Item 5 - Page 48 4/20/25, 2:55 PM Bright & Modern Palm Springs Pool Home -Houses for Rent in Palm Springs, California, United States -Airbnb Angie Saint Paul, Minnesota ***** · January 2021 · Stayed with kids This house had all we needed for a wonderful time away. The backyard is beautiful and we enjoyed the pool, spa, and fire pit often. The house was clean and stocked with everything we needed. Every communication with the hosts was immediate and we appreciated the extra attention to making us feel welcome. The location was great and allowed us to get to many hikes with only a short drive . We would definitely rent again and highly recommend Paseo Caroleta! https://www.a irbnb.com/rooms/45996845/reviews?source_impression_id=p3_ 17 45185949_P3juHFaVXWK7V _ Ou&scroll_to_review=1381403 01132... 17/17 Item 5 - Page 49                     ATTACHMENT 5  Item 5 - Page 50 January 8, 2025 Business Name: 956 S Paseo Caroleta STR Registration Number: STR-004531 Property Address: 956 S Paseo Caroleta Unit: Town: Palm Springs Dear Registrant:Alex Mohler Your application for a Vacation Rental in the City of Palm Springs has been approved. You can access your certificate in your business center under manage your account. Your City ID is your Account Number: 004531. Please make sure that the City ID# of 004531 is posted on all advertising in accordance with PSMC 5.25.040 (f). Not posting the ID# on your advertising can incur a $2500.00 citation and a six-month suspension. You are required to submit Contract Summaries for each guest stay prior to arrival. Providing the contract itself is not necessary and will not be accepted as a Contract Summary. You can manage your Contract Summaries in your business center. You will see a button labeled \"Manage Contract Summaries\" towards the right side of the Business Center. For a how-to-video, please follow this link How to submit a Contract Summary. Failure to submit a Contract Summary prior to arrival for each short-term guest stay can incur a $2500.00 citation and a six-month suspension of your Vacation Rental Certificate. You are required to remit Transient Occupancy Tax monthly. Each month, you will be assigned a task in your business center to remit tax for the previous months tax period. Vacation Rental and Homeshare lodgings pay a 1% TBID (Tourism Business Improvement District) assessment on short term stays of 27 days or less. The Greater Palm Springs Convention & Visitors Bureau (CVB) has further information on their website: https://www.visitgreaterpalmsprings.com/2020-tbid/ . Although the 1% TBID will be paid at the same time as your monthly TOT payments, TBID money is a separate item that will be directed to the CVB. For more information on the 1% TBID Click here. To sign up for our e-notification to keep informed of stakeholder meetings, newsletters and up to date information Click here. Item 5 - Page 51                     ATTACHMENT 6  Item 5 - Page 52 1 Patrick Clifford From:Antony Bryan Valle Sent:Thursday, June 5, 2025 10:44 AM To:Patrick Clifford Subject:FW: Property Registration     ‐‐‐‐‐Original Message‐‐‐‐‐  From: Antony Bryan Valle   Sent: Thursday, February 20, 2025 8:02 AM  To: Nilesh Kumar  Subject: RE: Property RegistraƟon    Good morning Nilesh,    I can see that you created a personal profile to access the account but you didn't complete the acƟon by clicking on the  buƩon that connects you to the property. I have aƩached you manually so you now have access.     The below link will take you to the page on our website where we have helpful videos. Click on "How to Videos!" and  you'll find one about "How to Submit a Contract Summary" on the new portal.    hƩps://www.palmspringsca.gov/government/departments/special‐program‐compliance/vacaƟon‐rentals/vacaƟon‐ rental‐cerƟficate‐online‐applicaƟon/owners        Antony Bryan Valle | AdministraƟve Specialist Department of Special Program Compliance  Email:  bryan.valle@palmspringsca.gov | Office: 760.322.8382 | Direct: 760.322.8323  425 North Civic Drive, Palm Springs, CA 92262    *** Please note that Special Program Compliance office hours are Monday – Thursday, 7:30 Am – 5:30 PM.              ‐‐‐‐‐Original Message‐‐‐‐‐  From: Nilesh Kumar < Sent: Wednesday, February 19, 2025 6:19 PM  To: Vaca Ɵon Rentals <VacaƟon.Rentals@palmspringsca.gov>  Subject: Property RegistraƟon    NOTICE: This message originated outside of The City of Palm Springs ‐‐ DO NOT CLICK on links or open aƩachments  unless you are sure the content is safe.      Hi,  Item 5 - Page 53 2 I am trying to upload a contract for  the 2025.  How do I do so for a vacaƟon rental #4531 for 956 Paseo Caroleta.  Please help.    Thanks    Nilesh Kumar    Item 5 - Page 54                     ATTACHMENT 7  Item 5 - Page 55 Item 5 - Page 56 ·~ ..... ···Lja~ ~>-\ \ 'f~ re } . . . ··.. . . :::_. . ·• . ..·· . . ··. . ... .. .. ············· May 1, 2025 Alexander Mohler; Steve Sun 956 S. Paseo Caroleta Palm Springs, CA 92264 City of Palm Springs Department of Special Program Compliance 425 North Civic Drive • Palm Spr in gs, Cali forn ia 92262 Tel : 760.322-8382 • Fax: 760.322.8317 • TDD 760.864 .9527 • www.pa lm springsca.gov Re: Suspension of Short-Term Vacation Rental Registration Certificate #004531 for 956 S. Paseo Caroleta, Palm Springs, CA 92264 Upon review of the recent activity at your short-term rental property located at 956 S. Paseo Caroleta, Palm Springs, the City of Palm Springs is hereby suspending your Vacation Rental Registration Certificate for a period of six (6) months. In order to minimize the negative impact to any near-term guests visiting our city who may already be currently booked at your property, the suspension period will begin on May 26, 2025, and will end on November 26, 2025. All advertising of your property for short term rentals must cease immediately. During the suspension period, your property may not be rented for short term stays (28 days or fewer) but you may rent your property as a long-term rental. Transient Occupancy Tax returns and annual renewal fees will still be due, unless you choose to complete and submit the enclosed Owner's Request to Close TOT Permit and Vacation Rental Certificate form. This suspension is issued in accordance with the City of Palm Springs Municipal Code (PSMC) Section 5.25.090(d) as follows: "(d) Any person who advertises a Vacation Rental without including the Vacation Registration Certificate in any advertising for such Vacation Rental, or operates a Vacation Rental without a contract, or without providing the City with a summary or abstract of such contract, or without timely tendering full monthly payments of transient occupancy tax, shall pay a fine in the amount of Two Thousand, Five Hundred Dollars ($2,500.00) and the Owner's Vacation Registration Certificate shall be suspended for six (6) months for a first offense and shall pay a fine in the amount of Five Thousand Dollars ($5,000.00) and the Owner's Vacation Registration Certificate shall be revoked for a second offense. Any subsequent violations will be subject to the provisions of Subsection (c) of this Section. You have the right to appeal this suspension pursuant to Palm Springs Municipal Code, Section 5.25.090(f). Your appeal will be heard by the Administrative Appeals Board in accordance with Palm Springs Municipal Code, Chapter 2.50. Please also see the attached Written Notice of Appeal Form and Filing Process information; or feel free to contact the Department of Special Program Compliance at #760-322-8382 with questions. Should you choose to appeal this suspension, your suspension does go into effect on May 26, 2025, in accordance with this letter, and it remains in effect pending the outcome of the Administrative Appeals Board hearing. Advertising or operating as a vacation rental prior to the determination of the Administrative Appeals Board is a violation of PSMC Section 5.25.090(c). Po st Office Box 2743 • Pa lm Springs, Cali fornia 92263-274 3 Item 5 - Page 57 To exercise your option to appeal, your completed Written Notice of Appeal Form with the non-refundable appeal fee of $911 must be received by the City Clerk's office no later than May 22, 2025, and should be addressed to : A~ Scott Stiles ~ City Manager Cc: File City of Palm Springs Office of the City Clerk 3200 E. Tahquitz Canyon Way, Palm Springs, CA 92263