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HomeMy WebLinkAboutItem 4 - Deleon Packet ADMINISTRATIVE APPEALS BOARD STAFF REPORT DATE: May 7, 2025 SUBJECT: APPEAL OF THE ADMINISTATIVE CITATION A8868 AND ADMINISTRATIVE DECISION OF A TWO-YEAR SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE FOR THE PROPERTY LOCATED AT 3187 VENTURA RD., PALM SPRINGS, CALIFORNIA. BY: Department of Special Program Compliance SUMMARY Alvin Deleon has requested an appeal of administrative citation A8868 issued in the amount of $500 and the two (2) year suspension of the Vacation Rental Registration Certificate #051456 for the property located at 3187 Ventura Rd., Palm Springs, California. RECOMMENDATION: 1) Open the Appeal Hearing and accept public testimony. 2) Adopt Resolution No. ______, A RESOLUTION OF THE ADMINISTRATIVE APPEALS BOARD OF THE CITY OF PALM SPRINGS, CALIFORNIA, ON THE APPEAL OF THE ADMINISTATIVE CITATION A8868 AND ADMINISTRATIVE DECISION OF A TWO-YEAR SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE FOR THE PROPERTY LOCATED AT 3187 VENTURA RD., PALM SPRINGS, CALIFORNIA. Background The property located at 3187 Ventura Rd., Palm Springs, California is a registered Vacation Rental with Vacation Rental Registration Certificate #051456. The start date was December 1, 2022. Vacation Rental Ordinance 1918 became in effect April 2017 and later amended and restated in November 2022 with Ordinance 2075. The previous and current Vacation Rental Ordinance details rules that guests renting a Vacation Rental for a period of 28 consecutive days or less must follow; Regulations that owners must follow relating to each stay that is 28 consecutive days or less and that upon the third violation in any twelve-month period, the City Manager shall suspend the Vacation Registration Certificate for two (2) years. Item 4 - Page 1 Administrative Appeals Board Staff Report May 7, 2025-- Page 2 Vacation Rental Appeal – 3187 Ventura Rd., Palm Springs Palm Springs Municipal Code (PSMC) chapter 5.25 section 070(g) states that notwithstanding the provisions of Section 11.74.043, any radio receiver, musical instrument, phonograph, loudspeaker, sound amplifier, or any machine or device for the producing or reproducing of any sound shall be conducted within a fully enclosed vacation rental unit and shall not be audible at the property line of the vacation rental. PSMC chapter 5.25 section 070(c) states that no more than one automobile per bedroom shall be allowed for each vacation rental. PSMC chapter 5.25 section 090(b) states that upon the third violation in any twelve-month period, the city manager shall suspend the vacation registration certificate for two years. Administrative Regulation dated August 2017, states under procedure A(3) that appeals of the third administrative citation and the suspension of the Vacation Rental Registration Certificate will be heard by the Administrative Appeals Board according to PSMC Chapter 2.50. STAFF ANALYSIS First Citation – A8270 – May 26, 2024 On May 26, 2024, the City of Palm Springs Code Compliance Division responded to a complaint received from the city’s Vacation Rental Hotline regarding the number of vehicles at the Vacation Rental property located at 3187 Ventura Rd. Code Officers Whittaker and Pisciuneri arrived at the property at 1:15 pm and found five vehicles at the property. The permitted limit of vehicles for this property is four. Citation A8270 was issued for violation of PSMC 5.25.070(c). The officer report is included as ATTACHMENT 4. The citation was paid in full on August 24, 2024, and there was no appeal received. Findings:  The number of vehicles was over the permitted limit at the Vacation Rental. Second Citation – A7862 – June 29, 2024 On June 29, 2024, the City of Palm Springs Code Compliance Division responded to a complaint received from the city’s “My Palm Springs APP”, regarding music at the Vacation Rental property located at 3187 Ventura Rd. Code Officers Ingram and Whittaker arrived at the property at 6:15 pm and observed music audible at the property line. Citation A7862 was issued for violation of PSMC 5.25.070(g). The officer report is included as ATTACHMENT 5. The citation was paid in full July 5, 2024, and there was no appeal received. Findings:  Music audible at the property line of the Vacation Rental. Item 4 - Page 2 Administrative Appeals Board Staff Report May 7, 2025-- Page 3 Vacation Rental Appeal – 3187 Ventura Rd., Palm Springs Third Citation – A8868 – February 22, 2025 On February 22, 2025, the City of Palm Springs Code Compliance Division responded to a complaint received from the city’s Vacation Rental Hotline, regarding music at the Vacation Rental property located at 3187 Ventura Rd. Code Officers Grijalva and Keough arrived at the property at 6:47 pm and observed music audible at the property line. Citation A8868 was issued for violation of PSMC 5.25.070(g). The officer report is included as ATTACHMENT 6. The citation was paid in full March 4, 2025, and appealed by the Responsible Person and Owner on March 27, 2025. The matter was heard by an independent hearing officer through the city’s citation processing vendor, Data Ticket, and the violation was upheld. Findings:  Music audible at the property line of the Vacation Rental. Pursuant to PSMC 5.25.090(b), “Upon the third violation in any twelve-month period, the City Manager shall suspend the Vacation Registration Certificate for two (2) years”. Pursuant to Administrative Regulation dated 8/2017, appeals of the third administrative citation and the suspension of the Vacation Rental Registration Certificate will be heard by the Administrative Appeals Board according to PSMC Chapter 2.50. Based on the three (3) administrative citations issued in a twelve-month period, a suspension of the Vacation Rental Registration Certificate was issued March 6, 2025, with effective suspension date starting on March 31, 2025, and ending on March 31, 2027. ATTACHMENT 7 DATE OF VIOLATION CITATION  NUMBER  VIOLATION PSMC  2/22/25 A8868 Music Audible at Property Line 5.25.070(g)  6/29/24 A7862 Music Audible at Property Line 5.25.070(g)  5/26/24 A8270 Vehicles Exceeding Occupancy Limit 5.25.070(c)  The following Palm Springs Municipal Code sections and Regulations are applicable to this matter. The Palm Springs Municipal Code, Vacation Rentals §5.25.070 – Operational Requirements and Standard Conditions: (c) The owner shall limit overnight occupancy of the vacation rental unit to a specific number of occupants, with the maximum number of occupants as no more than two persons per bedroom within each vacation rental unit and a maximum of no more than eight persons total within the vacation rental Item 4 - Page 3 Administrative Appeals Board Staff Report May 7, 2025-- Page 4 Vacation Rental Appeal – 3187 Ventura Rd., Palm Springs unit, except that owner may allow up to two minor children, age 12 or under, to occupy the vacation rental in addition to the maximum number of occupants otherwise provided in this subsection. The number of bedrooms in a vacation rental shall be verified by the enforcement official using county assessor and/or city building records and/or a physical inspection of the premises, prior to the issuance of a registration certificate. The owner may also allow up to four daytime occupants in addition to the total number of guests allowed for overnight occupancy pursuant to this subsection. No more than one automobile per bedroom shall be allowed for each vacation rental. Advertising and/or renting one or more vacation rentals as part of a cluster or compound is prohibited. (g) Notwithstanding the provisions of Section 11.74.043, any radio receiver, musical instrument, phonograph, loudspeaker, sound amplifier, or any machine or device for the producing or reproducing of any sound shall be conducted within a fully enclosed vacation rental unit and shall not be audible at the property line of the vacation rental. The Palm Springs Municipal Code §5.25.090 – Violations (b) “Upon the third violation in any twelve-month period, the City Manager shall suspend the Vacation Registration Certificate for two (2) years”. ADMINISTRATIVE REGULATION “Violation Count for Purposes of Suspending a Vacation Rental Certificate”- Effective 8/2017 Procedure: A. Section 5.25.090(b) specifies, “Upon the third violation in any twelve (12) month period, the City Manager shall suspend the Vacation Rental Certificate for two (2) years.” Following is a clarification how violations are counted. 1. Administrative citations for violations of Chapter 5.25 issued to the Vacation Rental guest, Owner, or Owner’s agent prior to April 16, 2017, will count towards the calculation of the three (3) violations in any twelve (12) month period for suspending the Vacation Rental Certificate for such property in accordance with Section 5.25.090(b). 2. There will be no suspension unless at least one (1) violation occurs under new Ordinance No. 1918. 3. Appeals of the third administrative citation and the suspension of the Vacation Rental Registration Certificate will be heard by the Administrative Appeals Board according to PSMC Chapter 2.50. Administrative Regulation “Authority for the Issuance of Administrative Citations” dated 08/2017 reads as follows: Item 4 - Page 4 Administrative Appeals Board Staff Report May 7, 2025-- Page 5 Vacation Rental Appeal – 3187 Ventura Rd., Palm Springs “Vacation Rental Enforcement Officials are hereby authorized to issue, an Administrative Citation for the violation of the provision of Chapter 5.25 of the Palm Springs Municipal Code without first complying with the pre-citation or courtesy notice requirements contained in PSMC Section 1.06.030.” Patrick Clifford Assistant Director Department of Special Program Compliance Attachments: Resolution no. _____ 1 Notice of Appeal Hearing 2 Administrative Citation Appeal Letter 3 Administrative Citation A8270 and officer report 4 Administrative Citation A7862 and officer report 5 Administrative Citation A8868 and officer report 6 Suspension Letter 7 Item 4 - Page 5                     ATTACHMENT 1  Item 4 - Page 6 RESOLUTION NO. ___ A RESOLUTION OF THE ADMINISTRATIVE APPEALS BOARD OF THE CITY OF PALM SPRINGS, CALIFORNIA, ON THE APPEAL OF THE ADMINISTATIVE CITATION A8868 AND ADMINISTRATIVE DECISION OF A TWO-YEAR SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE FOR THE PROPERTY LOCATED AT 3187 VENTURA RD., PALM SPRINGS, CALIFORNIA. Jurisdiction: This administrative hearing is conducted in accordance with Palm Springs Municipal Code 2.50 which confers jurisdiction upon the Administrative Appeals Board. WHEREAS, the City investigated a complaint and found the property 3187 Ventura Rd., Palm Springs, California to be in violation pursuant to Section 5.25.070(c) on May 26, 2024, and issued administrative citation A8270; and WHEREAS, the City investigated a complaint and found the property 3187 Ventura Rd., Palm Springs, California to be in violation pursuant to Section 5.25.070(g) on June 29, 2024, and issued administrative citation A7862; and WHEREAS, the City investigated a complaint and found the property 3187 Ventura Rd., Palm Springs, California to be in violation pursuant to Section 5.25.070(g) on February 22, 2025, and issued administrative citation A8868; and WHEREAS, upon the third violation in any twelve-month period, the City Manager shall suspend the Vacation Registration Certificate for two (2) years; and WHEREAS, Alvin Deleon, for the property located at 3187 Ventura Rd., Palm Springs, California filed an administrative appeal of administrative citation A8868 and the administrative decision of a two-year suspension of the Vacation Rental Registration Certificate with the City Clerk and paid the appeal fee; and WHEREAS, pursuant to Administrative Regulation dated 8/2017, appeals of the third administrative citation and the suspension of the Vacation Rental Registration Certificate will be heard by the Administrative Appeals Board according to PSMC Chapter 2.50 WHEREAS, the Administrative Appeals Board opened and conducted a duly noticed Administrative Appeal Hearing on May 7, 2025; and WHEREAS, the Administrative Appeals Board was presented evidence that Alvin Deleon, owner of the property located at 3187 Ventura Rd., Palm Springs, is in violation pursuant to Section 5.25.090 (b) of the Palm Springs Municipal Code; and Item 4 - Page 7 Resolution ____ Page 2 WHEREAS, the Administrative Appeals Board has carefully reviewed and considered all the evidence presented in connection with said appeal on May 7, 2025; THE ADMINISTRATIVE APPEALS BOARD HEREBY FINDS, after due consideration given to the relevancy, weight and credibility of testimony and evidence, and based upon a preponderance of the evidence in accordance with the Board’s procedures, as follows: SECTION 1. The Appellant is in violation of Palm Springs Municipal Code 5.25.090(b). The Administrative Appeals Board upholds administrative citation A8868 and the administrative decision of a two-year suspension of the Vacation Rental Registration Certificate for the property located at 3187 Ventura Rd., Palm Springs, California The Appellant is not in violation of Palm Springs Municipal Code 5.25.090(b). The Administrative Appeals Board overturns administrative citation A8868 and the administrative decision of a two-year suspension of the Vacation Rental Registration Certificate for the property located at 3187 Ventura Rd., Palm Springs, California THIS PORTION OF PAGE BLANK Item 4 - Page 8 • • Resolution ____ Page 3 SECTION 2. The Administrative Appeals Board directs the City Clerk to deliver a copy of this Resolution to each party and to file a disposition report with the Palm Springs City Council. PASSED, APPROVED, AND ADOPTED BY THE PALM SPRINGS ADMINISTRATIVE APPEALS BOARD THIS DAY OF 2025. Patrick Basille Chair ATTEST: Brenda Pree, MMC, CERA City Clerk STATE OF CALIFORNIA ) COUNTY OF RIVERSIDE ) ss. CITY OF PALM SPRINGS ) I, BRENDA PREE, City Clerk of the City of Palm Springs, do hereby certify that Resolution No.______ is a full, true, and correct copy, and was duly adopted at a meeting of the Administrative Appeals Board of the City of Palm Springs on the day of , by the following vote: AYES: NOES: ABSENT: ABSTAIN: RECUSE: IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of Palm Springs, California, this day of . Brenda Pree, MMC, CERA City Clerk Item 4 - Page 9                     ATTACHMENT 2  Item 4 - Page 10 Item 4 - Page 11 NOTICE OF ADMINISTRATIVE HEARING CITY OF PALM SPRINGS, CALIFORNIA TO: Alvin Deleon BEFORE THE ADMINISTRATIVE APPEALS BOARD NOTICE IS HEREBY GIVEN, purs uant to Palm S pri ngs Municipal Code §2.50.080(d ), of the Appea l Hearing before the Administrative Appeals Board, on the d eci s ion of th e D epartm ent of Special Program Com pliance, Violation of the Palm Springs Municipal Code 5.25, with respect t o vacation rental operations lo ca ted at 3187 E. Ventura Rd , P a lm Springs, CA. 92262. Hearing Date : Hearing Time: May 7 , 2025 2:00 p.m. Location: City Hall Large Conference Room 3200 E. Tahquitz Canyon Dr, P alm Springs, CA. 92262 The Administrat ive Appeals Board requests that if you have supplemental documentation/evidence, that you provide such documentation 24-hours in advance of the hearing. You may submit your documentation in person or via email at CityC lerk@palmspringsca.gov. Documentation s ubmitted at the meet ing will be accepted; however, if the Board does not think it has adequate time to re view your documentation. your appeal hearing may be con tinued to a future meeting. A bilingual and/or ASL interpreter will be made avail able, at no cost, upon request at least 48 -hours in advance o f the hearing. Please contact the Office of the C ity C lerk at (760) 323 -8 204 or via email at Ci tyC I e rk@ palmspringsca.gov. State of California ) County of Ri versi d e ) ss. C ity of Palm Springs ) AFFIDAVIT OF MAILING I , Cassandra Edney, Deputy C ity Clerk of the C ity of Palm Springs, California, do hereby certify that the Notice of H earing before the Administrative Appeals Board was e mailed to the p arties at the address above, on A pril 22, 2 025. I declare und er penalty of p erjury that the foregoing is true and correct. ~~ey Deputy C ity C lerk                     ATTACHMENT 3  Item 4 - Page 12 Item 4 - Page 13 RECEIVED MAR 2 7 2025 City of Palm Spring s Office of the City Clerk OFFICE OF THE CITY CLERK 3200 E. Tahquitz Ca nyon Way, Palm Springs, CA 92262 TEL : {760) 323-8204 I FAX : {760) 323-8332 WRITTEN NOTICE OF APPEAL FORM FOR VACATION RENTAL CERTIFICATE SUSPENSION, REVOCATION OR DENIAL AVISO ESCRITO DE FORMULARIO DE APELACl6N PARA SUSPENSl6N REVOCACl6N O NEGACl6N DEL CERTIFICADO DE ALQUILER DE VACACIONES If you have received a Suspension, Revoc ation or Denial Notice of a Vacation Renta l Registration Certificate from the City of Palm Spri ngs Vacation Rental Complian ce Department, please use this form to reque st an appeal. You must include payment of the appeal fee with this form . I Si r eci bi6 un av iso d e sus pension revocaci6n o d enegac i6 n de un ce rtificad o de r egis tro de alqu i ler vacacio na l del Departa mento de cum plimiento de alquileres vacacion al es de la ci udad de Pa lm Springs, utilice este formulario par a sol icitor una apea lac i6n . Debe incluir el pago de la tarifa de apelaci6n con este formulario. At-VIN VACATION PROPERTY ADDRESS, IF APPLICABLE/ DIRECCI N DE PROPIEDAD VACACIONAL, SI ES APLICABLE 3I Page This completed form must be sent to: City of Palm Springs : Office of the City Clerk 3200 E. Tahquitz Canyon Way, Palm Springs, CA 92262 Item 4 - Page 14 City of Palm Springs Office of the City Clerk 3200 E. Tahquitz Canyon Way, Palm Spri ng s, CA 92262 TEL : (760) 323 -8204 I FAX : (760) 323-8332 WRITTEN NOTICE OF APPEAL FORM FOR VACATION RENTAL CERTIFICATE SUSPENSION , REVOCATION OR DENIAL PLEASE COMPLETE THE FOLLOWING QUESTIONS/ POR FAVOR COMPLETE LAS SIGUIENTES PREGUNTAS: ATTACH ADDIONAL SHEETS, AS NECESSARY. PLEASE BE DETAILED; YOU MAY ALSO PRESE NT FACTS AND EVIDENCE AT THE TIME OF YOUR APPEAL HEARING./ ADJUNTE HOJAS ADICIONALE S, COMO NECESARIO . POR FAVOR DETALLADO; TAMBIEN PUEDE PRESENT AR HECHOS Y PRUEBAS AL MOMENTO DE SU AUDIENCIA DE APELACl6N . 1. State the specific action being appealed / lndique la acci6n espedfica que se esta ape lando. ~vSA?'}JS/~N or--5/fr~ 'fb,7Zl'Y'"' ~7;,(/ '--~IT. 2. Spec ify the grounds of the appeal / Especifiq u e l os motivos de la apelaci6n. 3 . Specify the relief you are seeking/ Especifiq ue el alivio que busca . ,. SUSf(J/&IUN Qnd e,//,iA.! ;,,,1 5/,,,,f -¾,rl'V'I /1£COl1Si~ ttnkl th wmf/,~v,ce v-/ t>t/ ( ,re'J v/4 /,.,ri c;:, f1,,a11/? 7,.; 41 Page Item 4 - Page 15 Alvin Deleon March 27, 2025 Palm Springs City Council Attention: Short-Term Rental Permit Appeals City of Palm Springs 3200 E. Tahquitz Canyon Way Palm Springs, CA 92263 Dear Members of the Palm Springs City Council, I hope this letter finds you well. I am writing to formally appeal the suspension of my short-term rental permit (Permit Number: 051456) for the property located at 3187 E Ventura Road, Palm Springs CA 92262. I understand that the suspension was issued due to a third violation in any twelve month period, and I wish to provide additional context and information that I hope will be considered in the review of my case. First and foremost, I want to express my commitment to complying with all local regulations and ensuring that my property remains in good standing within the community. I have always strived to adhere to the rules governing short-term rentals and maintain a respectful environment for both my guests and neighbors. Under Ordinance No. 2075; 5.25.070 Operational Requirements and Standard Conditions, section (f), as the owner of the property I have reasonably done prudent property ownership practices to ensure that the occupants and/or guests of the vacation rental unit do not create unreasonable noise disturbance, engage in disorderly conduct, or violate provisions of the Municipal Code or andy state law. Below is a list of detailed examples of all the practices that has kept my property respectful to both guests and neighbors. For example: • [Photo 1] The online Airbnb advertisement of the property states in detail the Palm Springs noise ordinance for guests to read prior to booking. The terms are specifically requiring the guest to abide by the restrictions. Guests are evicted immediately once there is a disturbance or guest does not follow the rules provided on the property website. • [Photo 2) An immediate automated message is directly sent to the booking tenant that goes over the detailed Palm Springs noise ordinance rules. I also require the guest to reply that they understand and have any questions. Item 4 - Page 16 • Before the guest arrives at the property 1 have a face to face conversation or on the phone conversation around Palm Springs noise ordinance rules and if they have any questions I can answer them. • I have two Ring Cameras posted on the front of the house facing the public street. If there is any noise, the Ring cameras pick it up and I notify guests if there is too much noise coming from the property. • [Photo, 3, 4, 5] Once guests arrive at the property there are multiple signs posted with the Palm Springs Vacation Rental Registration Certificate with the noise ordinance and rules of the property at the entrance of the front door, as well as next to the sliding door where guests enter the backyard. There are two other signs with details around the Palm Springs noise ordinance on the kitchen island as well as outside posted around the pool area. • [Photo 6] There is a copy of the "Good Neighbor brochure for Vacation Rentals" created by the city of Palm Springs for the guest to review at the property which details information about the noise ordinance. I kindly request that the City Council consider the following in reviewing my case: 1. Joining Vacation Rental Owners & Neighbors (VRON). VRON is dedicated to preserving Palm Springs' rich history of vacation rentals and home-sharing through education, awareness and the promotion of responsible vacation rental ownership and management. 2. The actions and procedures as a property owner providing the guest with detailed information on Palm Springs rules with short term rental. I value being a part of the Palm Springs community and have always aimed to be a responsible host. I am hopeful that, with the information provided, you will reconsider the suspension and allow me to continue operating my short-term rental in full compliance with all regulations. Thank you for your time and consideration of my appeal. I am happy to provide any additional documentation or attend a meeting if necessary. Please feel free to contact me at or with any questions. Sincerely, Alvin J. Deleon Item 4 - Page 17 Photo 1 Other things to note City of Palm Springs has a strict noise ordinance for vacation rentals and a zero- tolerance policy for any type of amplified music played outdoors or indoors that can be heard outdoors AT ALL TIMES. This regulation applies to every short-term rental property within the city of Palm Springs. Guest can only have a maximum of 4 cars total parked at any given time during stay. If there is a complaint to the city by a neighbor and a compliance officer is dispatched to the home, the contracted renter will receive a $500 citation from the City of Palm Springs. This would also result , in the renters being evicted with no refund. SmokP.-frP.P. nronP.rtv. No ~mokina/vrinina Item 4 - Page 18 Photo 2 Details Eric Mar 20 -24 • Mid Century Desert Retreat, Priv ... ~-." '" .;.,• " : : ; . Important Aotjc;;,e?ATALL TIMES · 1. Only a' maximum·. of 4 vehicles . . ,, . P.arked 9.t:.house .at aU times. ···. 2. AT Al.:.~.TIMES, N·o ampUfied . .. . music ·outside or iriside that·:can b~ heard'. o·otside. ·. · ·. f3oth of ~hese are:s.±_rtct vacation · rerital rule:s by City,qf Palm· . . ·· . Springs. ¢ne be.d~QCYm pe,r car. :: 'Jhe cit:>(h,as pe,o.ple p~troling ~-.· streets ahd neigh'bo~s thatc,an · . call city .agents if noise . . : ... -. ~.' _becoroe~ 1.ouq. C.ity wjll d·el!v~r ,:·• guest citation e:f a,:mini.murrt·of ·:: -$so.o.,1·c,:00f we ho·pe· you. . . . . : . :·:···understand us resfating the:: importance of this disclaimer. /<' .,,. .. "·• ,. .. • & Item 4 - Page 19 Photo 3 Item 4 - Page 20 Photo 4 Item 4 - Page 21 Photo 5 Item 4 - Page 22 Photo 6 Item 4 - Page 23 Ci ty of Palm Springs FINANCE DEPARTMENT PO Box 2743 Palm Springs , CA 92263-2743 +1 (760) 323-8299 Like No Place Else! 03/27 /2025 03 :25PM Rocio C. 004150-0015 MISCELLANEOUS OTHER CHARGE CURRENT SVC (OTHCHG) 2025 Item : OTHCHG 1 @ $911. 0000 Balance unpaid : -$911.00 OTHER CHARGE CURRENT SVC {OTHCHG) Subtotal Total CHECK Check Number 34 7 Change due $911. 00 $911 . 00 $911 . 00 $911 . 00 $911 .00 $0.00 Paid by: ALVIN DELEON A8868 APPEAL FEE Thank you for y our payment CUSTOMER COPY                     ATTACHMENT 4  Item 4 - Page 24 Item 4 - Page 25 I DATE CITY OF PALM SPRINGS Vacation Rental Enforcement A Administrative Citation DAY OF WEEK I LOCATION OF VIOLATION ID Agent D Tenant D Property Owner D Other NAME (First, Middle , Last): provision(s). Count PSMC 1. 2. 3. Description COMPLIANCE ORDER TIME AM PM • You are ordered to correct or otherwise remedy this/these viol ations by 0 You are further ordered to pay an Administrative Fine as prescribed in the schedule below for each count listed above. Payment must be paid in full by the compliance date to avoid additional penalties. The total CITATION ADMINISTRATIVE FINE SCHEDULE D First Citation in a 12-Month Period $500.00 per count ) Failure to correct the violation and pay the Administrative Fine within 10-days will result in an additional $500.00 penalty. D Second Citation in a 12-Month Period $1,000.00 per count SECOND ATTEMPT TO OBTAIN COMPLIANCE. Failure to correct the violation and pay ALL Administrative Fines within 10-days will result in an additional $1,000.00 penalty. 0 ___ Citation in a ___ Month Period $1,000.00 per count FINAL ATTEMPT TO OBTAIN COMPLIANCE -FAILURE TO COMPLY MAY RESULT IN A PUBLIC NUISANCE PROCEEDINGS AND OTHER ENFORCEMENT ACTIONS -ALL COSTS ASSOCIATED WITH PUBLIC NUISANCE PROCEEDINGS MAY BE LIENED AGAINST THE SUBJECT PROPERTY IF NOT PAID BY THE RESPONSIBLE PARTY. Name and Dept. of Issuing Enforcement Officer Signature Date of Issuance Type of Service L Personal 0 Mail SEE REVERSE SIDE FOR PAYMENT AND OTHER INFORMATION WHITE : Property Owner/Resident• YELLOW: Processing· PINK: File Item 4 - Page 26 CI TY O F PALM SPRINGS D EPARTMENT OF VAC ATION RENTAL COMPLIANCE ADMI N IST RATIVE CITATION IMPORTANT INFOR MAT ION -PLEASE READ COMPLETELY AN D CAREFULLY Yo u have been iss ued a n Adm inistrati ve Citatio n for violatio n(s) as indi cated on the reverse. AD DI TIONAL V IOLATI O NS MAY RESU LT IN TH E CR IMI NAL PROSECUTION AND/OR ADDITIONAL ADMINISTRATIVE FINES. HOW TO PAY TH E FI NE The amount of fine is indicated on the front of the Administrative Citation. The fine must be paid within fifteen (151 calendar days from the date the citation is deemed served. Payment can be made by crediVdebit card on- line at www.CitationProcessingCenter.com or by calling 1-800-969-6158. Payments are also accepted in the form of a cashier's check, personal check, or money order payable to the City of Palm Springs. Payment of the fine does not excuse or discharge any responsibility and legal con':lequences for continuation or reported occurrences of the violation(s). Write the citation number on the check/money order, and mail it to the address below . .(QQ NOT send your payment to the City of Palm Springs Offices.) City of Palm Springs Administrative Citation Program P.O. Box 7275 Newport Beach, CA 92658-7275 HOW JO APPEAL THIS CITATION Payment must be made prior to appealing a citation. A responsible party receiving an administrative citation may appeal such citation within fifteen (15) calendar days from the date the citation is deemed served. An appeal must be filed in writing by using the standard Appeal Form available from the City's website at www.palmspringsca.gov specifying the appellant's full name, mailing address, citation number, and the basis for the appeal. You may also appeal after paying on-line at www.CftationProcessingCenisr.com (PO NOT s~nd your appeal request to the City of Palm Springs Offices: send it to the payment address above,) FAILURE TO ANSWER OR PAY PENALTY FOR YIQLAIION(S) Failure to pay the penalty or contest the citation within fifteen (15) calendar days may result in additional administrative fines and the recordation of a special lien against your property. In addition, notification may be made to the State of California Franchise Tax B o ard. Palm Springs Municipal Code provides for the issuance of administrative citations for Municipal Code Violations. Fines are cumulative and citations may be issued each day the violation exists. Each and every day a violation is unaddressed constitutes a separate and distinct offense and shall be subject to citation. ADDlTIONAL INFO RMATION For further information regarding the specific citation, compliance order, or to request an extension of the compliance date, please contact the City of Palm Springs Vacation Rental Co mpl iance Departme nt. Additional Enforcement Officer Notes: Item 4 - Page 27 Vacation Rental Code Compliance Officer Event Report Date of report submission Sunday, May 26, 2024 Sunday, May 26, 2024 Date of the Event Sunday, May 26, 2024 Time received the complaint from the Hotline: 1:03 PM Property Address 3187 E Ventura Rd 92262 Is this a registered vacation rental? Yes Is this a unit in a Condominium complex? No Was there a Contract Summary on file for this property / guest stay? Yes Time of report submission 4:01 PM TYPE OF REPORT VACATION RENTAL ENFORCEMENT Time arrived at the property: 1:15PM Is this report based on a proactive finding, a lead from the community or response to a call into the hotline? Vacation Rental Hotline Type of a Complaint Reported: (You may select more then one) Parking -Number of cars At which location on the property or off the property were you present when you witnessed the violation? On street in front of the location Citation Number (if applicable) A8270 Total time amount witnessing the violation: 10 minutes Was Citation issued? Yes Please add detailed notes regarding this call: Upon receipt of this call, I confi rmed that this property is a 4-bedrnom and departed the office. Upon my arrival to the location at approximately 1 :15 pm, I observed 3 veh icles pa1 ked in the driveway, and 2 additiona l vehicles parked in the street directly in front of the res idence. I contacted the occupants at the front door, advised them of the witnessed violation, and issued a citation to the respons ible renter. After departing the location, I called and left a voicemail for the listed lo ca l contact on file. I received a return ca ll from the listed local contact at 2:55 pm, in which they stated that they were the pool service Item 4 - Page 28 Is the person occupying the Vacation Rental over night? Ye s Name of Person Citation being issued to : Mir iam Go mez Code Section Violated: Cars exceed limit 5.25.070(c) Upon Arrival found the following: Parking violation -Number of cars exceed t h e limit Please attach 2-3 pictures as needed to support your findings. Pictures of the front of the home with address are a must along with a picture of the violation if applicable for the property, and were unaware of what a l oca l contact was. Once I c l eared from the t wo add itiona l vacation rental complaints that I rece ived, I att em pted to reach the homeowner of t his property and l eft a voicemall at 3:50 pm, asking them to call me as soon as possible The reporting party was anonymous. Has this event been communicated to the Local Contact for this property? Yes Code Compliance Officer submitting the form: Jason Whittaker Code Compliance Officer Email: jason.whittaker@palmspringsca.gov Number of Code Officers responding to the event: 2 Code Officer Name #1 : Jason Wh ittaker Code Officer Name #2: Cory Pisciu ne r i 2 Item 4 - Page 29 3 Item 4 - Page 30 Vacation Rental Code Compliance Officer Event Report Please select occupant below Guest Please enter the time the local contact was called back 1 :40 PM Did the reporting party request a call back? No 4                     ATTACHMENT 5  Item 4 - Page 31 Item 4 - Page 32 I DATE CITY OF PALM SPRINGS Vacation Rental Enforcement A Administrative Citation DAY OF WEEK I LOCATION OF VIOLATION D Agent D Tenant NAME (First, Middle, Las D Property Owner D Other TIME ID AM PM • • • • a: ! • ,.. . . ., .. . g g provision(s). Count PSMC Description 1. 2. 3. COMPLIANCE ORDER D You are ordered to correct or otherwise remedy this/these violations by D You are further ordered to pay an Administrative Fine as prescribed in the schedule below for each count listed above . Payment must be paid in full by the compliance date to avoid additional penalties. The total CITATION PENALTY due is$ _____ _ ADMINISTRATIVE FINE SCHEDULE D First Citation in a 12-Month Period $500.00 per count Failure to correct the violation and pay the Administrative Fine within 10-days will result in an additional $500.00 penalty. D Second Citation in a 12-Month Period $1,000.00 per count SECOND ATTEMPT TO OBTAIN COMPLIANCE . Failure to correct the violation and pay ALL Administrative Fines within 10-days will result in an additional $1,000.00 penalty. D ___ Citation in a ___ Month Period $1,000.00 per count FINAL ATTEMPT TO OBTAIN COMPLIANCE -FAILURE TO COMPLY MAY RESULT IN A PUBLIC NUISANCE PROCEEDINGS AND OTHER ENFORCEMENT ACTIONS -ALL COSTS ASSOCIATED WITH PUBLIC NUISANCE PROCEEDINGS MAY BE LIENED AGAINST THE SUBJECT PROPERTY IF NOT PAID BY THE RESPONSIBLE PARTY. Name and Dept. of Issuing Enforcement Officer Signature Date of Issuance Type of Service D Personal • Mail SEE REVERSE SIDE FOR PAYMENT AND OTHER INFORMATION WHITE: Property Owner/Resident• YELLOW: Processing· PINK: File Item 4 - Page 33 CITY OF PALM SPRINGS DEPARTMENT OF VACATION RENTAL COMPLIANCE ADMINISTRATIVE CITATION IMPORTANT INF ORMATION · PLEASE READ COMPLETELY AND CAREFULLY You have bee n iss ue d an Administrative Citation for violation(s) as indicated on the reverse. ADDITIONAL VIOLATIONS MAY RESULT IN THE CRIMINAL PROSECUTION AND/OR ADDITIONAL ADMINISTRATIVE FINES . HOW TO PAY THE FINE The amount of fine is indicated on the front of the Administrative Citation. The fine must be paid within fifteen /15) calendar days from the date the citation is deemed served. Payment can be made by credit/debit card on- line al www.CitationProcessingCenter.com or by calling 1-800-969-6158. Payments are also accepted in the form of a cashier's check, personal check, or money order payable to the City of Palm Springs. Payment of the fine does not excuse or discharge any responsibility and legal consequences for continuation or reported occurrences of the violation(s). Write the citation number on the check/money order, and mail ii to the address below. {QQ NOT send your payment to the City of Pafm Sprjngs Offices.) City of Palm Springs Administrative Citation Program P.O. Box 7275 Newport Beach, CA 92658-7275 HOW TO APPEAL THIS CITATION Payment must be made prior to appealing a citation. A responsible party receiving an administrative citation may appeal such citation wjthin fifteen 115) calendar days from the date the citation is deemed served . An appeal must be filed in writing by using the standard Appeal Form available from the City's website at www.palrnspringsca.gov specifying the appellant's full name, mailing address, citation number, and the basis for the appeal. You may also appeal after paying on-line at www CitationProcessingCenter.com . mo NOT send your appeal reguestto the City of Palm Springs Offices· send it to the payment address above ) FAILURE TO ANSWER OR PAY PENALTY FOR ytOLAifQNfS) Failure to pay the penalty or contest the citation within fifteen (15) calendar days may result in additional administrative fines and the recordation of a special lien against your property. In addition, notification may be made to the State of California Franchise Tax Board. Palm Springs Municipal Code provides for the issuance of administrative citations for Municipal Code Violations. Fines are cumulative and citations may be issued each day the violation exists. Each and every day a violation is unaddressed constitutes a separate and distinct offense and shall be subject to citation. APPfIIONAL INFORMATION For further information regarding the specific citation, compliance order, or to request an extension of the compliance date, please contact the City of Palm Springs Vacation Rental Compliance Department. Additional Enforcement Officer Notes: Item 4 - Page 34 Vacation Rental Code Compliance Officer Even t Report Date of report submission Saturday, June 29, 2024 Saturday, June 29, 2024 Date of the Event Saturday, June 29, 2024 Property Address 3187 E Ventura Rd 92262 Is this a registered vacation rental? Yes Is this a unit in a Condominium complex? No Was there a Contract Summary on file for this property / guest stay? Yes Location of the noise source? Backyard Patio Time of report submission 7:15 PM TYPE OF REPORT VACATION RENTAL ENFORCEMENT T ime ar rived at t he property: 6:15 PM Is this report b ased on a proactive finding , a lead from the community or response to a call into t he hotline? My Palm Springs APP (Rattletech) Type of a Compla int Reported : (You may select more then one) Music coming from the property Please input dB levels. It's re c ommended to take a reading every two minutes Time dB level dB reading one 1818 56.2 dB reading two 1820 57.2 dB reading 1822 57.0 three At which location on the property or off the propert y were you present w hen you witnessed the violation? On street in front of the location Citati on Number (if appl icab le) A7862 Total time amount witnessing the violation: 1 O minutes Was Citation issued? Yes Item 4 - Page 35 Is the person occupying the Vacation Rental over night? Yes Name of Person Citation being issued to: Mayra Martinez (Torre s) Code Section Violated: Music at the property line 5.25.070(g) Type of noise source? Speaker Upon Arrival found the following: Music at the property line Please attach 2-3 pictures as needed to support your findings . Pictures of the front of the home with address are a must along with a picture of the violation if applicable i' Please add detailed notes re g arding this call: I received a complaint regarding loud music at the property located at 3187 East Ventura Rd. Upon arrival, myself and Officer Whittaker approached the property and could hear ampl1f1ed music from the street In front of the location I used my Shazam app to document the song and artist of the music being played. Officer Whittaker contacted the property representative on file and advised them of the music complaint and the witnessed violation. I made contact with the occupants at the front door, notified them of the complaint, and informed the occupants they were in violation of the vacation rental music ordinance. I issued citation A 7862 to the responsible renter Mayra Martinez Torres . The reporting party did not request a callback, and no further action was taken. Has this event been commun icated to the Local Contact for this propert y? Yes Code Compliance Officer submitting the form : Johnathan Ingram Code Compliance Officer Email: johnathan.ingram@palmspringsca.gov Number of Code Officers responding to the event: 2 Code Officer Name #1: Johnathan Ingram Code Officer Name #2 : Jason Whittaker 2 Item 4 - Page 36 ® Play Full Song It Music• Get up to 2 months free of Apple Musi c 3 Item 4 - Page 37 78 2 4 Item 4 - Page 38 Vacation Rental Code Compliance Officer Event Report Please attached pictures supporting the recorded decibel reading '1 5 Item 4 - Page 39 Item 4 - Page 40 Please select occupant below Guest Please enter the time the local contact was called back 6:20 PM Did the reporting party request a call back? No 7                     ATTACHMENT 6  Item 4 - Page 41 Item 4 - Page 42 • . . I DATE CITY OF PALM SPRINGS Vacation Rental Enforcement Administrative Citation DAY OF WEEK I LOCATION OF VIOLATION ID Agent D Tenant D Property Owner D Other NAME (First, Middle, Last): A TIME (-· ,o You are being issued an Administrative Citation for the following Code provision(s). Count PSMC Description 1. 2. 3. COMPLIANCE ORDER D You are ordered to correct or otherwise remedy this/these violations by D You are further ordered to pay an Administrative Fine as prescribed in the schedule below for each count listed above . Payment must be paid in full by the compliance date to avoid additional penalties. The total CITATION PENALTY due is$ _____ _ ADMINISTRATIVE FINE SCHEDULE D First Citation in a 12-Month Period $500.00 per count Failure to correct the violation and pay the Administrative Fine within 10-days will result in an additional $500.00 penalty. D Second Citation in a 12-Month Period $1,000.00 per count SECOND ATTEMPT TO OBTAIN COMPLIANCE. Failure to correct the violation and pay ALL Administrative Fines within 10-days will result in an additional $1,000.00 penalty. D ___ Citation in a ___ Month Period $1,000.00 per count FINAL ATTEMPT TO OBTAIN COMPLIANCE -FAILURE TO COMPLY MAY RESULT IN A PUBLIC NUISANCE PROCEEDINGS AND OTHER ENFORCEMENT ACTIONS -ALL COSTS ASSOCIATED WITH PUBLIC NUISANCE PROCEEDINGS MAY BE LIENED AGAINST THE SUBJECT PROPERTY IF NOT PAID BY THE RESPONSIBLE PARTY. Name and Dept. of Issuing Enforcement Officer Signature Date of Issuance Type of Service CJ Personal • Mail SEE REVERSE SIDE FOR PAYMENT AND OTHER INFORMATION WHITE: Property Owner/Resident • YELLOW: Processing • PINK: File Item 4 - Page 43 CITY OF PALM SPRINGS DEPARTMENT OF VACATION RENTAL COMPLIANCE ADMINISTRATIVE CITATION IMPORTANT INFORMATlON -PLEASE READ COMPLETELY AND CAREFULLY You have been issued an Administrative Citation for violation(s) as indicated on the reverse.ADDITIONAL VIOLATIONS MAY RESULT IN THE CRIMINAL PROSECUTION ANO/OR ADDITIONAL ADMINISTRATIVE FINES. HOW TO PAY THE FINE The amount of fine is indicated on the front of the Administrative Citation. The fine must be paid within fifteen (15) calendar days from the date the citation is deemed served. Payment can be made by crediVdebit card on- line at www.CitationProcessingCenter.com or by calling 1-800-969-6158. Payments are also accepted in the form of a cashier's check, personal check, or money order payable to the City of Palm Springs. Payment of the fine does not excuse or discharge any responsibility and legal consequences for continuation or reported occurrences of the violation(s). Write the citation number on the check/money order, and mail it to the address below . .(QQ NOT send your payment to the City of Palm Springs Offices.) City of Palm Springs Administrative Citation Program P.O. Box 7275 Newport Beach, CA 92658-7275 HOW JO APPEAL THIS CITATION Payment must be made prior to appealing a citation. A responsible party receiving an administrative citation may appeal such citation within fifteen (151 calendar days from the date the citation is deemed served. An appeal must be filed in writing by using the standard Appeal Form available from !he City's website at www.palmspringsca.gov specifying the appellant's full name, mailing address, citation number, and the basis for the appeal. You may also appeal after paying on-line at www CitationProcessinqCentarcom . mo NOT send your appeal request to the City of Palm Springs Offices· send ;t to the payment address above 1 FAILURE JO ANSWER OR PAY PENALTY FOR VIOLAJ!ON(Sl Failure to pay the penalty or contest the citation within fifteen (15) calendar days may result in additional administrative fines and the recordation of a special lien against your property. In addition, notification may be made to the State of California Franchise Tax Board. Palm Springs Municipal Code provides for the issuance of administrative citations for Municipal Code Violations. Fines are cumulative and citations may be issued each day the violation exists. Each and every day a violation is unaddressed constitutes a separate and distinct offense and shall be subject to citation. ADPJTIONAL INFORMATION For further information regarding the specific citation, compliance order, or to request an extension of the compliance date, please contact the City of Palm Springs Vacation Rental Compliance Department. Additional Enforcement Officer Notes: Item 4 - Page 44 Vacation Rental Code Compliance Officer Event Report Date of report submission Saturday, February 22, 2025 Saturday, February 22, 2025 Date of the Event Saturday, February 22, 2025 Time received the complaint from the Hotline: 6:47 PM Property Address 3187 Ventura Rd 92262 Is this a registered vacation rental? Yes Is this a unit in a Condominium complex? No Was there a Contract Summary on file for this property / guest stay? Undetermined Location of the noise source? Inside of location Time of report submission 6:47 PM TYPE OF REPORT VACATION RENTAL ENFORCEMENT Time arrived at the property: 6:47 PM Is this report based on a proactive finding, a lead from the community or response to a call into the hotline? Vacation Rental Hotline Type of a Complaint Reported: (You may select more then one) Music coming from the property Please input dB levels. It's recommended to take a reading every two minutes Time dB level dB reading one dB reading two dB reading three 1653 1655 1 657 56.0 55.8 55.7 At which location on the property or off the property were you present when you witnessed the violation? On street in front of the location Citation Number (if applicable) A8868 Total time amount witnessing the violation: 10 MIN UTES Was Citation issued? Yes Item 4 - Page 45 Is the person occupying the Vacation Rental over night? Yes Name of Person Citation being issued to: Brandon And rew Mcdaniel Please add detailed notes regarding this call: Received notification from the VR-Hotline at 4:41 pm regarding "Loud party and 4 vehicles" Officer Keough and I arrived to 3187 Ventura Rd at 4:53pm. From the street in front of the property, a violation for music heard beyond the property line was observed . I took digital captures via my department-issued mobile cellular device of the decibe l readings as we ll as a shazam son capture of the son playing at the time - I made contact with the occupants at the front door. I ad vised them that I w itnessed a violation of music heard beyo nd the property line. The occupants admitted to playing music from the television. I requested from the occupants to notify the responsible renter to meet me outside. Brandon met me at the door, I edu c ated him of the music ord inance, and he stated that the airbnb ad stated music was okay as long as it was not playing past 7pm and that it was not loud due to it being sourced from the television . I exp lained that although he c laims the music was not loud and even though it was from the TV, a violation sti ll exists due to the music be ing amplified and heard from beyond the property line. I handed him a 'Good Neighbor brochure' to further explain the music ordinance. Brandon refused to provid e me his identification and did not cooperate . I attempted to contact the designated local contact but did not re c ei ve a respo nse . Subsequently, I reached out to the property o w ner to inform them of the situation and requested their assistance in obtaining the occupant's identification. After approximately 1 O minutes, the property owner returned my call, stating that they had spoken with the occupant and advised them to provide their identification. The responsib le renter, Brandon, ultimately complied and presented his ID, after which I proceeded t o issue the citation A8867 I followed up with the property owner, Joseph, to notify them of the conclusion of the event and the enforcement action taken. The reporting party did not request follow up. Has this event been communicated to the Local Contact for this property? Yes Code Compliance Officer submitting the form : Jesse Grijalva Code Compliance Officer Email: jesse.grijalva@palmspringsca.gov ') Item 4 - Page 46 Code Section Violated: Music at the property line 5.25.070(g) Type of noise source? TV Upon Arrival found the following: Music at the property line Please attach 2-3 pictures as needed to support your findings. Pictures of the front of the home with address are a must along with a picture of the violation if applicable Number of Code Officers responding to the event: 2 Code Officer Name #1: Jesse Grijalva Code Officer Name #2: Jean-Marie Keough Item 4 - Page 47 ,,I 5G~ ffl • . ' ~.,, . J •• ":-!" . ...... . -.!',o . • Get up t o 2 months f ree of Apple Music Concerts In United States Item 4 - Page 48 Vacation Rental Code Compliance Officer Event Report Please attached pictures supporting the recorded decibel reading Ill Item 4 - Page 49 Item 4 - Page 50 Please select occupant below Guest Please enter the time the local contact was called back 5:30 PM Did the reporting party request a call back? No 7                     ATTACHMENT 7  Item 4 - Page 51 Item 4 - Page 52 March 6, 2025 City of Palm Springs Department of Special Program Compliance 4 25 N o rt h C ivic Drive • Palm Springs, C alifo rnia 92262 Tel: 760.322-8382 • Fax : 76 0 .322 .83 17 • TDD 76 0 .86 4 .9527 • www.palmsprin gsca.gov Alvin Deleon & Sheena Joseph Re: Suspension of Short-Term Vacation Rental Certificate 051456 for 3187 E. Ventura Rd., Palm Springs, CA 92262 Upon review of the recent activity at your Vacation Rental property at 3187 E. Ventura Rd., Palm Springs, the City of Palm Springs is suspending your Vacation Rental Registration Certificate for a period of two (2) years. In order to minimize the negative impact to the near-term guests visiting our city who may be currently booked at your property, the suspension period will begin on March 31, 2025, and will end on March 31, 2027. All advertising of your property for short-term renting must cease immediately. During the suspension period, your property may not be rented for short-term stays (28 days or less) but you may rent your property as a long term rental. This suspension is being made in accordance with the City of Palm Springs Municipal Code Section 5 .25 .090(b) as follows: "Upon the third violation in any twelve month period, the City Manager shall suspend the Vacation Registration Certificate for two (2) years." During the last 12 months, the following citations have been issued to the property. (Copies are attached): DATE OF VIOLATION CITATION VIOLATION NUMBER 2/22/25 A8868 Music Audible at Property Line 6/29/24 A7862 Music Audible at Property Line 5/26/24 A8270 Vehicles Exceeding Occupancy Limit PSMC 5 .25.070(g) 5.25 .070(g) 5 .25.070(c) During your suspension, Transient Occupancy Tax returns and annual renewal fees will still be due unless you choose to complete and submit the enclosed Owner's Request to Close TOT Permit and Vacation Rental Certificate form. Pos t Office Box 274 3 • Palm Spr in gs , Ca li fo rnia 92263-274 3 Item 4 - Page 53 You have the right to appeal this suspension pursuant to Palm Springs Municipal Code, Section 5.25.090(fJ, and pursuant to Administrative Regulation dated 8/2017 (copy attached), your appeal will be heard by the Administrative Appeals Board in accordance with Palm Springs Municipal Code, Chapter 2.50. Any appeal of the third Administrative Citation A8868 must be addressed at this Administrative Appeals Board hearing pursuant to the Administrative Regulation . Please also see the attached Written Notice of Appeal Form and Filing Process information; or feel free to contact the Department of Special Program Compliance at #760-322-8382 with questions. Should you choose to appeal this suspension, your suspension does go into effect on March 31, 2025 in accordance with this letter, and it remains in effect pending the outcome of the Administrative Appeals Board hearing . Advertising or operating as a vacation rental prior to the determination of the Administrative Appeals Board is a violation of PSMC Section 5.25.090(c). To exercise your option to appeal, your completed Written Notice of Appeal Form with the non-refundable appeal fee of $911.00 must be received by the City Clerk's office no later than March 27, 2025. and should be addressed to: Respectful ty, Scott Stiles City Manager cc: File City of Palm Springs Office of the City Clerk 3200 E. Tahquitz Canyon Way, Palm Springs, CA 92263