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Item 7 - AB0681 - Distefano; Rolston Packet
ADMINISTRATIVE APPEALS BOARD STAFF REPORT DATE: May 22, 2024 SUBJECT: APPEAL OF THE ADMINISTATIVE DECISION OF A SIX-MONTH SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE AND THE ADMINISTRATIVE FINE OF $2,500.00 TO ANNA DISTEFANO AND NICHOLAS ROLSTON FOR THE PROPERTY LOCATED AT 500 S. FARRELL DR. P96, PALM SPRINGS. BY: Office of Special Programs Compliance Department SUMMARY Anna Distefano and Nicholas Rolston have requested an appeal of the 6-month suspension of the Vacation Rental Registration Certificate and the administrative fine of $2,500.00 for failure of submitting a Contract Summary to the Enforcement Official for the property located at 500 S. Farrell Dr. P96, Palm Springs. RECOMMENDATION: 1)Open the Appeal Hearing and accept public testimony. 2) Adopt Resolution No. ______, A RESOLUTION OF THE ADMINISTRATIVE APPEALS BOARD OF THE CITY OF PALM SPRINGS, CALIFORNIA, ON THE APPEAL OF THE ADMINISTRATIVE CITATION AB0681 ISSUED IN THE AMOUNT OF $2,500 TO ANNA DISTEFANO AND NICHOLAS ROLSTON AND THE ADMINISTRATIVE DECISION OF A SIX-MONTH SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE FOR THE PROPERTY LOCATED AT 500 S. FARRELL DR. P96, PALM SPRINGS. THIS PORTION OF PAGE BLANK Item 7 - Page 1 Administrative Appeals Board Staff Report May 22, 2024 - Page 2 Vacation Rental Appeal – 500 S. Farrell Dr., P96, Palm Springs BACKGROUND: The property located at 500 S. Farrell Dr. P96, Palm Springs, is a registered Vacation Rental with the City of Palm Springs with a start date of September 27, 2021 STAFF ANALYSIS: The owner for the property located at 500 S. Farrell Dr. P96 was issued administrative citation AB0681 for failure to file contract summaries to the Enforcement Official as required by The Vacation Rental Ordinance 2075 for guests stays of 28 days or less at a Vacation Rental. The Vacation Rental Ordinance No. 2075 (Palm Springs Municipal Code 5.25) requires the submittal of a Contract Summary prior to each separate guest stay of 28 days or less at a Vacation Rental. This Contract Summary allows the Office of Special Program Compliance Department to verify the contract limitations outlined in Palm Springs Municipal Code Section 5.25.070(b). Palm Springs Municipal Code (PSMC) 5.25.070(b) states “A Contract includes any occupancy of a property subject to a Vacation Rental registration certificate by persons other than the Owner when the Owner is not present during such occupancy, regardless of whether compensation is paid for such occupancy or whether occupancy is evidenced in an agreement or document”. The Department of Special Program Compliance administration staff communicated the requirement to submit contract stays prior to arrival. Attachment 5. Initial notification can be found in the Vacation Rental Registration Certificate application under section D. A second notification was sent via email on November 3, 2021, along with the Vacation Rental Certificate, with a link to access the contract summary tool. A third notification was sent via email on November 15, 2021, along with the Transient Occupancy Tax Permit, with a link to access the contract summary tool. Additionally, for the renewal for 2022, an email was sent on December 19, 2022 with the link to the contract summary tool. The City of Palm Springs Code Compliance determined after receiving notification from the Department of Special Program Compliance administrative staff and a following audit completed in the middle of February 2024, that the property located at 500 S. Farrell Dr. P96, had not submitted Contract Summaries for short-term Vacation Rental stays. A Code Compliance Officer that audited the property found that the property had 23 short-term rental stays between January 2023 through February 2024. Attachment 6. A review below of the Contract Summary system confirmed zero submissions and is also included in Attachment 6. Item 7 - Page 2 Administrative Appeals Board Staff Report May 22, 2024 - Page 3 Vacation Rental Appeal – 500 S. Farrell Dr., P96, Palm Springs Staff finds that based on the information reviewed, that short-term vacation rental use at the property 500 S. Farrell Dr. P96, occurred and Contract Summaries were not submitted as required prior to a guest stay of 28-days or less and proceeded to issue administrative citation number AB0681 in the amount of $2,500.00 to Anna Distefano and Nicholas Rolston, the owners on title, for failure to file a contract summary to the Enforcement Official prior to occupancy of the Vacation Rental. The Administrative Citation was mailed by staff to the mailing address located on the title report. Pursuant to Palm Springs Municipal Code 5.25.090(d) the Vacation Rental Certificate was suspended for a period of six-months starting April 8, 2024. The following Palm Springs Municipal Code Sections are applicable to this matter: The Palm Springs Municipal Code §5.25.030 Definitions, reads as follows: "Vacation Rental" means a single-family dwelling, or any portion thereof, utilized for occupancy for dwelling, lodging, or sleeping purposes without the Owner being present for a period of twenty-eight (28) consecutive days or less,…” Palm Springs Municipal Code §5.25.070(b) reads as follows: No more than thirty-two (32) Contracts for Vacation Rental use of a property shall be allowed or provided in any calendar year; however, up to four (4) additional Contracts shall be allowed or provided for the Third Quarter of a calendar year so long as the entire term of each such Contract occurs during such Third Quarter A Contract includes any occupancy of a property subject to a Vacation Rental registration certificate by persons other than the Owner when the Owner is not present during such occupancy, regardless of whether compensation is paid for such occupancy or whether occupancy is evidenced in an agreement or document. Palm Springs Municipal Code §5.25.070(h) reads as follows: ”Prior to occupancy pursuant to each separate occasion of rental of a Vacation Rental, the Owner or the Owner’s agent or representative shall enter into a written Contract with a Responsible Person where (1) the Responsible Person will provide the Responsible Person’s name, age, address, and a copy of a government issued identification; (2) establishes and sets out the terms and conditions of the Contract, including without Item 7 - Page 3 Administrative Appeals Board Staff Report May 22, 2024 - Page 4 Vacation Rental Appeal – 500 S. Farrell Dr., P96, Palm Springs limitation occupancy limits, noise prohibitions, and vehicle parking requirements; (3) requires the Responsible Person to acknowledge and agree that he or she is legally responsible for compliance of all occupants of the Vacation Rental or their guests with all provisions of this Chapter and/or the Municipal Code; (4) the Owner or the Owner’s Agent provides a copy of the “Good Neighbor Brochure” to the Responsible Person; (5) the Responsible Person provides a list of all guests by name; and (6) the Responsible Person provides a list of all guests’ vehicles, including license plate numbers. Each Contract shall be maintained by the Owner or the Owner’s Agent for a minimum of four (4) years and shall be readily available for inspection upon request of the Enforcement Official. A summary or abstract of the written Contract, in a form approved by the Enforcement Official, shall be filed with the Enforcement Official prior to occupancy, in a manner approved by the Enforcement Official, and shall be posted in a conspicuous location on the Vacation Rental property and shall be made available on site at the request of an Enforcement Official”. Palm Springs Municipal Code §5.25.090(d) reads as follows regarding the administrative fines: “Any person who advertises a Vacation Rental without including the Vacation Registration Certificate in any advertising for such Vacation Rental, or operates a Vacation Rental without a contract, or without providing the City with a summary or abstract of such contract, or without timely tendering full monthly payments of transient occupancy tax, shall pay a fine in the amount of Two Thousand, Five Hundred Dollars ($2,500.00) and the Owner’s Vacation Registration Certificate shall be suspended for six (6) months for a first offense and shall pay a fine in the amount of Five Thousand Dollars ($5,000.00) and the Owner’s Vacation Registration Certificate shall be revoked for a second offense. Any subsequent violations will be subject to the provisions of Subsection (c) of this Section”. Item 7 - Page 4 Administrative Appeals Board Staff Report May 22, 2024 - Page 5 Vacation Rental Appeal – 500 S. Farrell Dr., P96, Palm Springs Patrick Clifford Assistant Director Attachments: Resolution no. _____ Decision of the Administrative Appeals Board 1 Notice of Appeal Hearing 2 Administrative Citation Appeal Letter 3 Administrative Citation AB0681 4 Department Notification 5 Code Officer Findings 6 Suspension Letter 7 Item 7 - Page 5 ATTACHMENT 1 Item 7 - Page 6 RESOLUTION NO. ___ A RESOLUTION OF THE ADMINISTRATIVE APPEALS BOARD OF THE CITY OF PALM SPRINGS, CALIFORNIA, ON THE APPEAL OF THE ADMINISTRATIVE CITATION AB0681 ISSUED IN THE AMOUNT OF $2,500 TO ANNA DISTEFANO AND NICHOLAS ROLSTON AND THE ADMINISTRATIVE DECISION OF A SIX-MONTH SUSPENSION OF THE VACATION RENTAL REGISTRATION CERTIFICATE FOR THE PROPERTY LOCATED AT 500 S. FARRELL DR. P96, PALM SPRINGS Jurisdiction: This administrative hearing is conducted in accordance with Palm Springs Municipal Code 2.50 which confers jurisdiction upon the Administrative Appeals Board. WHEREAS, Anna Distefano and Nicholas Rolston did not file a Contract Summary for an occupancy 28 days or less; WHEREAS, any person who operates a Vacation Rental and fails to submit a contract summary to the Enforcement Official, shall be liable to the City an administrative fine in the amount of Two Thousand and Five Hundred Dollars ($2,500.00), and shall have the Vacation Rental Registration Certificate suspended for a period of six-months, Palm Springs Municipal Code 5.25.090 (d); and WHEREAS, “Vacation Rental” means a single-family dwelling, or any portion thereof, utilized for occupancy for dwelling, lodging, or sleeping purposes without the Owner being present for a period of twenty-eight (28) consecutive days or less; and WHEREAS, the City investigated and determined that the Vacation Rental Property 500 S. Farrell Dr. P96, hosted guests for a period of twenty-eight (28) consecutive days or less; and WHEREAS, Administrative Citation No. AB0681 failure to file a Contract Summary was issued on March 1, 2024, to Anna Distefano and Nicholas Rolston for the property located at 500 S. Farrell Dr. P96, Palm Springs; and WHEREAS, Anna Distefano and Nicholas Rolston, filed an administrative appeal of the Administrative Citation No. AB0681 for failure to file a Contract Summary prior to an occupancy for the property 500 S. Farrell Dr. P96, Palm Springs to the Enforcement Official with the City Clerk and paid the appeal fee; and WHEREAS, the Administrative Appeals Board opened and conducted a duly noticed Administrative Appeal Hearing on May 22, 2024; and Item 7 - Page 7 Resolution ____ Page 2 WHEREAS, the Administrative Appeals Board was presented prima facie evidence that Anna Distefano and Nicholas Rolston., violated Section 5.25.070 (h) of the Palm Springs Municipal Code; and WHEREAS, the Administrative Appeals Board has carefully reviewed and considered all the evidence presented in connection with said appeal on May 22, 2024; and THE ADMINISTRATIVE APPEALS BOARD HEREBY FINDS, after due consideration given to the relevancy, weight and credibility of testimony and evidence, and based upon a preponderance of the evidence in accordance with the Board’s procedures, as follows: SECTION 1. The Appellant is in violation of Palm Springs Municipal Code 5.25.070(h). The Administrative Appeals Board upholds the administrative decision of a six- month suspension of the Vacation Rental Registration Certificate and the Administrative Fine of $2500.00 to Anna Distefano and Nicholas Rolston., for the property located at 500 S. Farrell Dr. P96, Palm Springs The Appellant is not in violation of Palm Springs Municipal Code 5.25.070(h). The Administrative Appeals Board overturns the administrative decision of a six- month suspension of the Vacation Rental Registration Certificate and the Administrative Fine of $2500.00 to Anna Distefano and Nicholas Rolston., for the property located at 500 S. Farrell Dr. P96, Palm Springs THIS PORTION OF PAGE BLANK Item 7 - Page 8 Resolution ____ Page 3 SECTION 2. The Administrative Appeals Board directs the City Clerk to deliver a copy of this Resolution to each party and to file a disposition report with the Palm Springs City Council. PASSED, APPROVED, AND ADOPTED BY THE PALM SPRINGS ADMINISTRATIVE APPEALS BOARD THIS DAY OF 2024. Wayne Sinclair Chair ATTEST: Brenda Pree, MMC, CERA City Clerk STATE OF CALIFORNIA ) COUNTY OF RIVERSIDE ) ss. CITY OF PALM SPRINGS ) I, Brenda Pree, City Clerk of the City of Palm Springs, do hereby certify that Resolution No. ____ is a full, true, and correct copy, and was duly adopted at a meeting of the Administrative Appeals Board of the City of Palm Springs on the day of , by the following vote: AYES: NOES: ABSENT: ABSTAIN: RECUSE: BRENDA PREE. MMC, CERA City Clerk Item 7 - Page 9 ATTACHMENT 2 Item 7 - Page 10 Item 7 - Page 11 ATTACHMENT 3 Item 7 - Page 12 Item 7 - Page 13 Item 7 - Page 14 City of Palm Springs FINANCE DEPARTMENT PO Box 2743 Palm Springs, CA 92263-2743 +1 (760) 323-8299 Like No Place Else! 03/25/2024 02:48PM Shahriar 002476-0020 MISCELLANEOUS OTHER CHARGE CURRENT SVC (OTHCHG) 2024 Item: OTHCHG 1 @ $911.0000 Balance unpaid: -$911.00 OTHER CHARGE CURRENT SVC (OTHCHG) $911.00 -------------- $911.00 Subtotal $911.00 Total $911.00 CHECK $911.00 Check Number 1985 -------------- Change due $0.00 Paid by: ANNA DISTEFANO | ADMIN CITATION APPEAL FEE #AB0681 Thank you for your payment CUSTOMER COPY Item 7 - Page 15 ATTACHMENT 4 Item 7 - Page 16 ADMINISTRATIVE CITATION-$2,500.00 City of Palm Springs Department of Special Program Compliance 425 N Civic Drive, PO BOX 2743, Palm Springs, CA 92263 Facsimile: 760-322-8317 Website: www.psvacationrentalcompliance.com Date of Issuance: March 1st, 2024 Property Address: 500 S Farrell Dr P96 Anna Distefano/ Nicholas Rolston Subject: Violation of the Palm Springs Municipal Code 5.25.070(h), Failure to submit a Contract Summary You are hereby notified that a violation of Palm Springs Municipal Code Section 5.25.070(h) has been determined to exist with respect to your ownership and use of the property referenced above. Accordingly, you are receiving this Administrative Citation# AB0681. Pursuant to Section 5.25.090(d), you are ordered to pay an administrative fine in the amount of two-thousand five-hundred dollars ($2,500.00}. Further, the Vacation Registration Certificate shall be suspended for a period of six (6) months for a first offense. Also, pursuant to Section 5.25.090(d), a second violation arising from a failure to submit a contract summary will result in an administrative fine in the amount of not less than five thousand dollars ($5,000.00), and a revocation of the Owners Vacation Registration Certificate. Additional information concerning this violation is reflected below. On Monday February 5th, while reviewing vacation rental contract summary data in response to a lead received via the Department of Special Program Compliance administrative staff, it was found that the property located at 500 S Farrell Dr p96. had not submitted any summary or abstracts of the written contract, as required, for any vacation rental stays since the certificate was issued. While contacting the property owner to discuss my findings, copies of the City of Palm Springs Vacation Rental Statement of Rules and Regulations forms, required for each short-term guest stay related to the property's operation as a vacation rental between January 2023 to February 2024, were requested for an audit to determine that the objectives and conditions of the Vacation Rental Ordinance are being fulfilled. The property owner responded with documentation that confirmed that the property has been operating as a vacation rental within the time in question and shows th� owner has facilitated approximately 23 short-term rental contracts from January 2023 to February 2024, and failed to submit a contract summary prior to their guest's taking occupancy in each case. As the owner of the property at issue or as the individual or entity responsible for the violation, you are individually responsible for correcting the violation. Item 7 - Page 17 Administrative Citation -Page two (2) YOU HAVE THE RIGHT TO APPEAL THIS CITATION Payment of this administrative fine must be made within fifteen (15) days from the mailing date of this letter. Should you file an appeal, the appeal and hearing provisions of Palm Springs Municipal Code, Chapter 2.50 will apply. If you choose to appeal this citation, payment of the administrative fine is suspended pending a final decision by the Administrative Appeals Board. However, you must pay the current non-refundable appeal fee of $911.00 and submit the request for appeal form no later than fifteen (15) days from the mailing date of this letter. Please see the City website at www.psvacationrentalcompliance .com for the appeal form and further instructions. Note: Your administrative fine must be paid to the City's Citation Processing Center in Newport Beach; and your appeal form and appeal fee must be sent to the Palm Springs, Attention: Office of the City Clerk. Should you have any questions regarding this letter, please co ntact Mitch Nabhan in the Office of Special Program Compliance at (760) 323-8116 ext. 8745, Tuesday through Friday 8am-6pm. Thank you for your prompt attention to this matter. Sincerely, Mitch Nabhan Code Supervisor, Department of Special Program Compliance �---- Patrick Clifford Assistant Director, Department of Special Program Compliance THIS PORTION OF PAGE BLANK Item 7 - Page 18 CITY OF PALM SPRINGS Vacation Rental Enforcement Administrative Citation DATE DAY OF WEEK 3/1/2024 Frida I LOCATION OF VIOLATION . soo s Farrell Dr P96 I □Agentc6 Property Owner . □ Other NAME (First, Middle, Last): Anna Distefano/ Nicholas Rolston ADDRESS CITY TIME 11:11 AB0681 AM PM DLor ID STATE ZIP You are being issued an Administrative Citation for the following Code provision(s). Count PSMC Description 1. S.25.070(h) FAILURE TO SUBMIT CONTRACT SUMMARY COMPLIANCE ORDER 6 You are ordered to correct or otheiwise remedy this/these violations by 15 CALENDAR DAYS FROM MAILING DATE OF CITATION. r£ You are further ordered to pay an Administrative Fine as prescribed in the schedule below for each count listed above. Payment must be paid in full by the compliance date to avoid additional penalties. T he total CITATION PENALTY due is $2,500.00. ADMINISTRATIVE FINE SCHEDULE o First violation -Operating without a Vacation Registration Certificate:$5000.00 and permanent ineligibility to operate o Second violation -Operating without a Vacation RegistrationCertificate: $10,000.00 r;/ First violation -Advertising without posting TOT/City ID number; operating without a contract; failure to provide contract summary; failure to pay TOT timely: $2500.00-and 6-month suspension □Second violation -Advertising without posting TOT/City ID number;operating without a contract; failure to provide contract summary; failureto pay TOT timely: $5,000.00 and revocation of the vacation rentalregistration certificate Cnn�..-;;- Jacob Gonzalez DSPC #16452 3/1/2024 Date of Issuance Type of Service □Personal 6Mail COPY TO PROPERTY OWNER/AGENT: PROCESSING; FILE I Item 7 - Page 19 CITY OF PALM SPRINGS DEPARTMENT OF SPECIAL PROGRAM COMPLIANCE ADMINISTRATIVE CITATION IMPORTANT INFORMATION -PLEASE READ COMPLETELY AND CAREFULLY You have been issued an Administrative Citation for violation(s) as indicated on the reverse. ADDITIONAL VIOLATIONS MAY RESULT IN THE CRIMINAL PROSECUTION AND/OR ADDITIONAL ADMINISTRATIVE FINES. HOW TO PAY THE FINE The amount of fine is indicated on the front of the Administrative Citation. The fine must be paid within fifteen (15) calendar days from the date the citation is mailed. Payment can be made by crediUdebit card on-line at www.CitationProcessingCenter.com or by calling 1-800-969-6158. Payments are also accepted in the form of a cashier's check, personal check, or money order payable to the City of Palm Springs. Payment of the fine does not excuse or discharge any responsibility and legal consequences for continuation or reported occurrences of the violation(s). Write the citation number on the check/money order, and mail it to the address below. (DO NOT send your payment to the City of Palm Springs Offices.) City of Palm Springs Administrative Citation Program P.O. Box 7275 Newport Beach, CA 92658-7275 HOW TO APPEAL THIS CITATION A responsible party receiving an administrative citation may appeal such citation within fifteen (15) calendar days from the date the citation is mailed. The provisions of Palm Springs Municipal Code Chapter 2.50 will apply to appeals. An appeal must be filed in writing by using the applicable request for appeal form available from the City's website at www.palmspringsca.gov OR www.psvacationrentalcompliance.com._lf you choose to appeal this citation, payment of the administrative fine is suspended pending a final decision by the Administrative Appeals Board. However, you must pay the current appeal fee and submit the request for appeal form to the Palm Springs Office of the City Clerk no later than fifteen (15)calendar days from the date the citation is mailed. PAYMENT OF THE ADMINISTRATIVE FINE MUST BE SENT TO THE CITY'S CITATION PROCESSING CENTER IN NEWPORT BEACH SPECIFIED ABOVE. THE APPEAL FEE AND REQUEST FOR APPEAL FORM MUST BE SENT TO THE PALM SPRINGS OFFICE OF THE CITY CLERK. For questions, please see the City website listed above or contact the City of Palm Springs Vacation Rental Compliance Department FAILURE TO ANSWER OR PAY PENALTY FOR VIOLATION(S) Failure to pay the penalty or contest the citation within fifteen (15) calendar days may result in additional administrative fines and the recordation of a special lien against your property. In addition, notification may be made to the State of California Franchise Tax Board. Palm Springs Municipal Code provides for the issuance of administrative citations for Municipal Code Violations. Fines are cumulative and citations may be issued each day the violation exists. Each and every day a violation is unaddressed constitutes a separate and distinct offense and shall be subject to citation. Additional Enforcement Officer Notes: Item 7 - Page 20 ATTACHMENT 5 Item 7 - Page 21 . SECTIOND-VACATION RE NfALREGU LATIO�S ,. ltis Owner's responslbjlity to understand aridcomply\vith PalrnSP.ri�gs: MunicipaJs;�de. Chapter 5.25, Vacation Rentals, AND Palm Spring Municipal Code Chapter 3'.24, Transient Occupancy TaxRegulations: Bel°'i,y are key requirements but •-�there are others. Owner, please read and Initial below... · · · · Initial Short Term Vacation Rental property shall only be rented 32 times in any calendar year. In 3°' quarter of each year (Jul/Aug/Sep) 4 additional contracts are allowed, for a total of 36 contra cts. For the first year when a Vacation Rental Registration Certificate is in effect, the 32 contract limitation shall be prorated based on the number of months that have elapsed prior to the issuanc e of the Vacation Rental Registration Certificate. Prior to each occupancy, the Owner or Agent shall enter into a written contract with a Responsible Person 25 years of age and older; the contract shall include all requirements of the PSMC S.25. Owner or Agent shall ensure that a summary of each such written contract is filed as required with the Department of Special Program Compliance prior to occupancy. There is a 24/7 short term vacation rental hotline set up for residents to call for any concerns in regards to vacation rental properties. The Vacation Rental Hotline number is 760-322-8383. The hotline will dispatch Oepartment of Special Program Compliance officers to investigate hotline reported concerns and your Local Contact Person may be contacted to assist in all such cases. Your Local Contact Person must be available at property within 30 minutes of the call. NO outside amplified music is allowed while being rented. Indoor amplified music shall not be heard at the property line. All home repairs inside and outside of the home including yard maintenance, pool service. general repairs and general maintenance are to occur between hours of 8:00am and 5:00pm Monday• Friday, except in the cases of emergency repairs or events that reasonably warrant a timely response. Walk-in level of trash service or higher is required. By submitting this Application, you authorize the City of Palm Springs to upgrade your trash service on your behalf. If you already have walk-in service you must provide a current Palm Springs Disposal Service billing showing the walk in level of service or higher at the time of the application. Good Neighbor Brochure and Statement of Rules and Regulations (available on line in pdf format) must be provided to the Responsible Person, signed by all guests, and posted conspicuously in the Vacation Rental pro perty at the front door and back door, for each occupancy. In addition, a copy of the Re gistration Certificate must be posted conspicuously at the front door. The Owner or ,\gent must meet the Responsible Person on the contract in person at the Vacation Rental property or the Owner's or Owner's Agent office prior to, or within 24 hours of commencement of occupancy. Annual training from the City's Department of Special Program Compliance is re quired for Owners and Agents and representatives that address the Vacation Rental rules and regulations. Owner and any Agent or representative of Owner that is in contact with guests has viewed the educational videos and tests on the City's website at www.psvacationrentalcompliance.com. Transient Occupancy Tax (TOT) of 11.5% must be collected on short term stays of 28 consecutive days or less. A TOT return must be filed monthly, even if no tax Is due. TOT returns must be physically received at the Cit'/ Hall TOT desk by 6:00pm on the last working day of the month following the close of each calendar month. Delinquency is determined by the date received, not the postmark date. Occupancy and car limits are strictly enforced. Total Overnight Additional Number of Occupants (plus 2 Day Time Total Daytime Total Vehicles Bedrooms children 12 years of Occupancy Allowed age or under) Occupants Studio/1 2 4 6 1 2 4 4 8 2 3 6 4 10 3 4 8 4 12 4 5 Estate Only 10 4 14 s 6 Estate Only 12 4 16 6 I declare under the penalty of perjury that I have reviewed the requirements of the City of Palm Springs' Transient Occupancy Tax Regulations (PSMC Chapter 3.24) and Vacation Rental Regulations (PSMC Chapter 5.25), and understand the procedures for remitting such tax and tax form to the City of Palm Springs each month, whether I have rentals or not, and agree to comply with all requirements of the Palm Springs Municipal Code. ::::: �;::.:�,��Wl��(l\m Date:�81_2S�Jl_\ _ 4.29.21 Item 7 - Page 22 John Stamback From: Sent: To: Subject: Attachments: Hello, John Stamback Wednesday, November 03, 2021 7:46 AM 'Anna Distefano' 500 S Farrell Dr P96 Calendar 2021 Delinquent Dates.pdf; TOT & TBID monthly return -Copy.pdf; FAQ COVID-19 Safety Requirements.pdf; Mask Order 11-2021.pdf; Vacation Rental FAQs.pdf; PSDS Vacation Rental Letter.pdf; Good Neighbor Brochure.pdf; October 2021 Newsletter.pdf; Statement of Rules Regulations -Copy -Copy.pdf Please read this email in its entirety including the documents I have attached. Your application has been fully processed and is effective 11/03/2021; your City ID# is 3599 and your TOT permit# is 7994. Please make sure that the City ID# of 3599 is posted on all adver6sing in accordance with PSMC 5.25.040 (f). Not posting the ID# on your advertising can incur a $2500.00 citation and a six-month suspension. Attached is the link to our Contract Summary tool https://www.palmspringsca.gov/go vernment/departments/special-pr ogram-comp liance/vacation rentals/submit-contract-summarv; you arc required to begin submitting your Contract Su mmaries using this tool for each guest stay prior to arrival. Providing the contract itself is not necessary and will not be accepted as a Contract Summru·y. You cannot submit Contract Summaries retroactively. Also, be aware your prorated contracts for the 2021 calendar year are eight (8) contracts. ln addition, I have attached a blank TOT return and a calendar for yow- convenience. Please save this TOT return for future monthly filings. You may also go to https://www.palmspringsca.gov/govemment/departments/finance-treasury/trnnsient-occupancy-tax-tot to pay online. Starting in November, it is your responsibility to submit Transient Occupancy monthly returns whether you had rental revenue or not. You may submit "zero" returns by emailing TOTdesk(@palmspringsca.gov. If you have questions regarding the tax process, please contact the TOT Desk at 760.323.8226 or TOTdesk@palmspringsca.gov. Starting July 1, 2021, Vacation Rental and Homeshare lodgings began paying the 1 % TBID (Tourism Business Improvement District) assessment on short term stays of 27 days or less. The Greater Palm Springs Convention & Visitors Bmeau (CYB) has further information on their website: https://www.visitgreaterpalmsprings.com/2020-tbid/ Although the 1 % TBID will be paid at the same time as your monthly TOT payments, TBID money is a separate item that will be directed to the CVB. To sign up for our e-notification to keep informed of stakeholder mee tings, newsletters and up to date i.nformation https://www.palmspringsca.gov/government/deparlments/special-pron:ram-compliance/vacation rentals/e-notification-sign-up. You should receive yow-TOT Tax Permit and Vacation Rental Registration Certificate next week via email. If you have any questions, please do not hesitate to contact me directly or visit our website al http://www.palmsprings-ca.gov/govemment/deparunents/vacation-rentals 1 Item 7 - Page 23 Take care, John Stamback I Account Clerk II Department of Special Program Compliance I Office of the City Manager 425 North Civic Drive, Palm Springs, CA 92262 Email: John.Stamback@palmspringsca.gov I Office: 760.322.8377 I Fax: 760.322.8317 Department of Special Program Compliance is open 8 am - 6 pm Monday through Thursday, and closed on Fridays. CONFIDENTIAL COMMUNICATION: This message is for the sole use of the intended recipients and may contain confidential material, legally privileged information, and/or information exempt from disclosure under applicable law. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this e-mail in error, please so notify the sender by reply email and destroy all copies of the original. 2 Item 7 - Page 24 John Stamback From: John Stamback Sent: Monday, November 15, 2021 4:29 PM 'Anna Distefano' To: Subject: 500 S Farrell Dr P96 Attachments: TOT 7994.pdf; 500 S Farrell Dr P96.pdf Attached is your Transient Occupancy Registration Permit# 7994 and annual Vacation Rental Registration Certificate. Two Vacation Rental Registration Certificates should be placed in the residence. Transient Occupancy Tax Information •Transient Occupancy Tax is covered under Palm Springs Municipal Code Ch. 3.24. Blank TOT forms on the City of Palm Springs website. You may also submit and pay your monthly TOT return on line https://\vww.palmspringsca.gov/government/departments/finance-Lreasury/transient-occupancy-tax tot •TOT returns are due on the first working business day of the month and considered delinquent if not recei�ed on or before 6:00 pm on the last working business day of the month following the close of each calendar m·onth. EXAMPLE: March TOT is due April 1, 2021 and is considered delinquent if not paid by 6:00 pm April 29, 2021. •The delinquency date is determined by the date the return is received in the TOT office, not the postmark. •The TOT tax rate is 11.5% of total rental revenue. The TOT return must be sent in even if you have no activity for the month and/or no tax is due. •Sta1ting July I, 2021, Vacation Rental and Homeshare lodgings will begin paying the 1% TBID (Tourism Business fmprovement District) assessment on short term stays of27 days or less. The Greater Palm Springs Convention & Visitors Bureau (CVB) has further information on their website: https:/lwww.visitgreaterpalmsprings.com/2020-tbid/ Although the I% TBID will be paid at the same time as your monthly TOT payments, TBID money is a separate item that will be directed to the CVB. Do not include the I% TBID with your TOT tax rate of 11.5%. These must be listed separately in your advertising of your vacation rental. •All properties are subject to audit, be sure to maintain adequate TOT records. Questio ns regarding Transient Occupancy Tax should be directed to the TOT desk at (760) 323-8226 or to tdesk@palmspringsca.gov. Vacation Rental Compliance Information •Below is the link to our Contract Summary tool https://www.palmspringsca.gov/govcrnment/departments/special-program-compliance/vacation- 1 Item 7 - Page 25 rcntals/submit-contract-summarv; you are required to begin submitting your Contract Summaries using this tool for each guest stay prior to arrival. Homeshare's are exempt from Contract Summaries. •Vacation Rentals/Homeshare fall under Palm Springs Municipal Code for Vacation Rentals Ch. 5.25. Please visit https://v..ww.palmsprin2:sca.gov/Qovernment/deparlments/special-program-compliance/vacation-rentals l 098 for full ordinance infonnation. •NO outside music is allowed at vacation rental properties per §5.25.070(g) •Walk-in level trash service is required per §5.25.070(k) •Occupancy limits apply to all vacation rentals for overnight and daytime guests per §5.25.070(c) •Ir is required to place your City ID number on all advertisements in a clear, easily identifiable location. •Registration cettificate is valid for a period of one year an d then will need to be renewed. Thank you, John Stamback I Account Clerk II Department of Special Program Comp liance I Office of the City Manager 425 North Civic Drive, Palm Springs, CA 92262 Email: John.Stamback@palmspringsca.gov I Office: 760.322.8377 I Fax: 760.322.8317 Department of Special Program Compliance is open 8 am - 6 pm Monday through Thursday, and closed on Fridays. CONFIDENTIAL COMMUNICATION: This message is for the sole use of the intended recipients and may contain confidential material, le gally privileged information, and/or information exempt from disclosure under applic able law. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this e-mail in error, please so notify the sender by reply email and destroy all copies of the original. 2 Item 7 - Page 26 1 Patrick Clifford From:John Stamback-Sawyer Sent:Wednesday, May 15, 2024 2:27 PM To:Patrick Clifford Subject:FW: 500 S Farrell Dr P96 Attachments:500 Farrell P96.pdf John Stamback‐Sawyer | AdministraƟve Assistant Department of Special Program Compliance City of Palm Springs 425 N. Civic Dr, Palm Springs, CA 92262 Email: John.Stamback‐Sawyer@palmspringsca.gov | Phone: 760.322.8377 The Department of Special Program Compliance business hours are Monday through Thursday 7:30am – 5:30pm. CONFIDENTIAL COMMUNICATION: This message is for the sole use of the intended recipients and may contain confidential material, legally privileged information, and/or information exempt from disclosure under applicable law. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this e-mail in error, please so notify the sender by reply email and destroy all copies of the original. From: John Stamback‐Sawyer Sent: Monday, December 19, 2022 12:55 PM Subject: 500 S Farrell Dr P96 Please find attached your Vacation Rental Certificate Renewal. Just a reminder that you are required to submit your Contract Summaries using this tool https://www.palmspringsca.gov/government/departments/special-program-compliance/vacation- rentals/submit-contract-summary; you are required to submit your Contract Summaries for each guest stay prior to arrival. Providing the contract itself is not necessary and will not be accepted as a Contract Summary. You cannot submit Contract Summaries retroactively. Homeshare’s are exempt from Contract Summaries. For monthly TOT payments, you may go to https://www.palmspringsca.gov/government/departments/finance- treasury/transient-occupancy-tax-tot to pay on line. Do not file $0.00 TOT returns online. You will submit “zero” returns by emailing TOTdesk@palmspringsca.gov. If you have questions regarding TOT taxes or the TOT payment tax process, please contact the TOT Desk at 760.323.8226 or TOTdesk@palmspringsca.gov. Vacation Rental and Homeshare lodgings pay a 1% TBID (Tourism Business Improvement District) assessment on short term stays of 27 days or less. The Greater Palm Springs Convention & Visitors Bureau (CVB) has further information on their website: https://www.visitgreaterpalmsprings.com/2020-tbid/ Although the 1% TBID will be paid at the same time as your monthly TOT payments, TBID money is a separate item that will be directed to the CVB. Do not combine the TOT tax rate of 11.5% and the 1% TBID in your advertising, as these need to be separate charges. For more information on the 1% TBID Click here. Item 7 - Page 27 2 To sign up for our e-notification to keep informed of stakeholder meetings, newsletters and up to date information click here. Please take a minute to review our website, read our past newsletters and watch the short videos to help your Vacation Rental stay in compliance and be a complete success. Thank you and stay safe, John Stamback‐Sawyer | Account Clerk II Department of Special Program Compliance | Office of the City Manager PO Box 2743, Palm Springs, CA 92263 Email: John.Stamback‐Sawyer@palmspringsca.gov | Phone: 760.322.8377 | Fax: 760.322.8317 *Please note our department has temporarily moved to the Downtown Park Police Substation The Department of Special Program Compliance business hours are Monday through Thursday 8 am – 6 pm. CONFIDENTIAL COMMUNICATION: This message is for the sole use of the intended recipients and may contain confidential material, legally privileged information, and/or information exempt from disclosure under applicable law. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this e-mail in error, please so notify the sender by reply email and destroy all copies of the original. Item 7 - Page 28 Item 7 - Page 29 � It is Owner's responsibility to understand and comply with Palin Springs Municipal Code Chapter 5.25, Vacation Re.ntals, ANO Palm Spring Municipal Code Chapter 3.24, Transient Occupancy Tax Regulations. Below are key requirements but there are others. Owner, please read and initial below. l Regulations Short-term Vacation Rental shall only by rented 26 times in any Calendar year, with exception to existing permittees, Homesharing and Junior Vacation Rental Certificates'. For the first year, when a Vacation Rental Registration Certificate is in effect, the 26-contract limitation shall be prorated based on the number of months that have elapsed prior to the issuance or the Vacation Rental Registration Cenific�t<>. Prior to each occupancy, the Owner or Agent shall enter 11110 a written contract with a Rcsponsibli! Person 25 years of age and older; the contract shall include all requirements of the PSMC 5.25. Owner or Agent shall ensure that a summary of each such written contract ,s flied as required with the Department of Special Program Compliance prior to occupancy. There is a 24/7 short term vacation rental hotline set up for residents to call for any concerns in regard to vacation rental properties. The Vacation Rental Hotline number is 760-322-8383. The hotline w,11 dispatch Department of Special Program Compliance officers to investigate hotline reported concerns ancJ your Local Contact Person may be contacted to assist in all such cases. Your Local Contact Person must be available at property within 30 minutes of the call. NO outside amplified music is allowed while being rented. Indoor amplified music shall not be heard at the property line. 1\11 home repairs Inside and outside of the home including yard nmintenance, pool service, gcner.11 repairs and general maintenance arc to occur. between hours of 8:00am and 5:00pm Monday- Friday, except in the cases of emergency repairs or events that reasonably warrant a timely response. Walk-in level of trash service or higher is required. By submitting this Application, you authorize the City of Palm Sp11nes to upgrade your trash service on your behalf. If you already have walk-in service, you must provide a current Palm Spnnes Disposal Service billing showing the walk-in level of service or higher at the time of the application. This ,snot applicable to Horneshanng P,opi,rt,e, Good Neighbor Brochure and Statement or Rules and Regulations (available online 111 pdf format) must be provided to the ResponsiblePerson, signed by all guests, and posted conspicuously in the Vacation Rental property at the front door and back door, for each occupancy. In addition, a copy of the Re�istration Certificate must be posted conspicuously at the front door. The Ownei or Agent must meet the Hesponsible Person on the contract in person at the Vacation Rental property or the Owner's or Owner's/\gent office prior to, or within 24 hours of commencement of occupancy. /lnnual training from the City's Department of Special Program Compliance is required for Owners and /\gents and representatives thataddress the Initial Vacation Rental rules and regulations. Owner and any f,gent or representative of Owner that 1s In contact with guests has viewed the educational videos and tests on the City's website at www.psvacauonrentalcomphance.com, Transient Occupancy Tax (10T) of 11.5% and TBID (Tourism Business Improvement D1stnct) Assessment of 1.0% must be collected on short term stays of 28 consecutive days or less. A TOT return must be filed monthly, even if no tax is due TOT returns must be physically received at the City Hall TOT desk by 6:00pm on the last working day of the month following the close of each calendar month. Delinquency is determined by the date received, not the postmark date. Occupancy and car limits are strictly enforced. (See Oelow Table) Number of Total Overnight Oc cupants (plus 2-Additional Day Time 'Total Daytime Total Vehicles Allowed bedrooms children 12 years of age or under) Occupants Occupancy Studio/1 2 4 6 1 2 4 4 8 2 3 6 4 10 3 4 8 4 12 4 5 (Estate Only) 10 4 14 6 (Estate Only) 12 4 16 6 - I declare under the penalty of perjury that I have reviewed the requirements of the City of Palm Springs' Transient Occupancy Tax Regulations (PSMC Chapter 3.24) and Vacation Rental Regulations (PSMC Chapter 5.25) and understand the procedures for remitting such tax and tax form to the City of Palm Springs each month, whether I have rentals or not, and agree to comply with all requirements of the Palm Springs Mu � n - ;:;:: , � \_ /J O .I\ 0, OwnerName: �f "--"-..) e: \ \ 11 I Z-L) 3 Homesharing Vacation Rental Certificates do not have annual contract liniit�tions. Junior Vacation Rental Certificates may only be rPnted 6 times 111 any Calendar year. For Vacation Rental permit tees existing on or prior to October 17,2022, no more than thirty-two (32) Contracts for Vacation Rental use ol a 1 property shall be allowed or provided in any calendar ye�r; however. up to four (4) add1t1onal Contracts shall be allowed or provided for the Third Quarler :J of a calendar year so lone as the entire term of each such Contract occurs during such Third Quarter, subject to reduction to 26 on and after January 1, 2026 ------Item 7 - Page 30 ATTACHMENT 6 Item 7 - Page 31 Effl OWNER OPERATOR· CONTRACT SUMMARY 0.Search T Filler: 3599 X (:) Columns v lli:J Form :!: Download All 0 V' 8 Submi .. io ... ii Bedroom 8 Arrival Date: 6 Departure Date: 8 Last Update Date � This Contract Summary i• for: T Filter result: 0 of the 29,234 entries met the filter conditions. 1!J Remove Filter X No results aro matching tho selected filter(s). Choose different condition$ 10 view the relevant re1uh.�. Remove Filter Item 7 - Page 32 Re: Audit for property located at 500 S. Farrell Dr #P96 Anna Distefano Sat 2/17/2024 10:44 AM To:Jacob Gonzalez <Jacob.Gonzalez@palmspringsca.gov> @ 1 attachments (94 KB) 500 S Farrell P96.Guests.2023.pdf; NOTICE: This message originated outside of The City of Palm Springs --DO NOT CLICK on links or open attachments unless you are sure the content is safe. Thanks for the call yesterday, Jacob, Attached is the listing of our AirBnb stays in 2023; we didn't have any guests from other booking platforms. As mentioned on the call, we didn't keep the signed Good Neighbor Brochures beyond each stay. Let us know if there's something we can do to rectify that. Thanks, Nick & Anna Rolston On Thu, Feb 15, 2024 at 3:45 PM Anna Distefano wrote: Hi Jacob, We're having an issue compiling the signed/completed Rental Agreements. Are you able to discuss? I can be reached at 510-388-5778. Thank you. Nick On Feb 14, 2024, at 1:52PM, Anna Distefano wrote: Thank You, Jacob. We're compiling and sending over; in advance, I have a question. I'll try calling; my cell is 510 388 5778. Thanks, Item 7 - Page 33 Nick On Feb 12, 2024, at 3:52 PM, Jacob Gonzalez < Jacob.Gonza l ez@RalmsRringsca.gov > wrote: Hello Anna/ Nicholas, Hello, l have recently called and left messages on both numbers provided in our records. 1 called to start an audit at the property located at 500 S. Farrell Dr #P96. The requested documents will be the signed "statements of rules and regulations" and a list of completed stays from Airbnb.com. All requested documents can be sent to this email address along with any questions you may have. Records Requested: 1.Signed/Completed City of Palm Springs Vacation Rental Statement of Rules and Regulations forms (example attached) for all guest stays/vacation rental bookings from January 1, 2023, to Present (February 2024) 2."Completed Reservations" Report from your Airbnb Hosting Account displaying all guest stays at the above-mentioned address from January 1, 2023, to Present (February 2024)Established Deadline to provide the records as requested: 1.Monday, Feb 19 th 2024, @4:00p, preferably as soon as possible. Thank you, <image.png> Jacob Gonzalez I Code Compliance Officer Department of Special Program Compliance 425 N Civic Dr, Palm Springs, CA 92262 Item 7 - Page 34 Audit for property located at 500 S. Farrell Dr #P96 Jacob Gonzalez <Jacob.Gonzalez@palmspringsca.gov> Mon 2/12/2024 3:52 PM @ 1 attachments (139 KB) Statement of Rules and Reg.pdf; Hello Anna/ Nicholas Hello, I have recently called and left messages on both numbers provided in our records. I called to stan an audit at the property located at 500 S. Farrell Dr #P96. The requested documents will be the signed "statements of rules and regulations" and a list of completed stays from Airbnb.com. All requested documents can be sent to this email address along with any questions you may have. Records Requested: 1.Signed/Completed City of Palm Springs Vacation Rental Statement of Rules and Regulations forms (example attached) for all guest stays/vacation rental bookings from January 1, 2023, to Present (February 2024) 2."Completed Reservations" Report from your Airbnb Hosting Account di splaying all guest stays at the above-mentioned address from January 1, 2023, to Present (February 2024) Established Deadline to provide the records as requested: 1.Monday, Feb 19th 2024, @4:00p, preferably as soon as possible. Thank you, Jacob Gonzalez I Code Compliance Officer Department of Special Program Compliance 425 N Civic Dr, Palm Springs, CA 92262 Item 7 - Page 35 reservations ContlrmaUon code Status Guest name Contact t of adutt.s I ot chUdren I ot lnlanta S1ar1 date End date # of nights Booked Ustlng Earnings HM884WNA23 Past guest Vr.,Clark ./ 0 12/2112023 12128/2023 7 2023-10-02 Lovely 2-bedroom condo! A Desert Oasis! S1.503.50 HMYECA44X3 Past gues1 LauhC Baird ./ 0 12/6/2023 12/13/2023 7 2023-11-29 Lovely 2-bedroom condo! A Oesen Oasis! $819.65 HM8DCRX2HE Past guest Randy Pnce / 0 11120/2023 11/30/2023 10 2023-05-21 Lovely 2-bedroom condo! A Desert Oasis! S2.051.55 HMS2K3RDNR Past guest Guy Boulll1er / 0 11/612023 11/16/2023 10 2023-09-20 Lovely 2-bedroom condo! A Desert Oasis! S1.779.95 HMDBJBKJRQ Past guesl Robert Brighi ., 0 1012912023 11/6/2023 8 2023·09·10 Lovely 2-bedroom condo! A Desert Oasis! S1,333.75 HMWA2QRJZN Past guest Jana Paleo / 0 10/13/2023 10/22/2023 9 2023-08·31 Lovely 2-bedrocm condo! A Desert Oasis! $1.193.10 HMWMAE4SQF Past guesl ClateHubbell / 0 10/3/2023 10/13/2023 10 2023-08·23 Lovely 2-bedroom condo' A Desert Oasis! S1,615.05 HMDKESQSNJ Past guesl Ramon Baron 0 9/212023 9130/2023 28 2023-09-02 Lovely 2-bedroom condo! A Desert Oas.s! S2.160.68 HMMKSSDJE3 Pasl guesl Ana Alicia Malagon Perez / 3 0 812512023 9/112023 7 2023-08-08 Lovely 2-bedroom conoo• A Desert Oasis! S776.00 HM8HH3APFT Past guest Chnstian Abelb .,0 8/i 1/2023 812112023 10 2023-06-20 Lovely 2•bedroom condo! A Desert Oas..s! S9<5.75 HMYWZ9YN2K Pasl guest Vr.,ian Vargas ,, 0 7/24/2023 81812023 15 2023-06-19 Lovety 2-bedroom condo! A Desert Oasis! S1.309.50 HMRHT42MYH Past guest Jon Sharpe r 0 71'4/2023 712-1/2023 10 2023-06-17 Lovely 2-bedroom condo1 A Desert Oasis! S945.75 HMDDCDANSE Past guest Mandi Nichter ,, 0 6/2812023 7/1.:1/2023 16 2023--06-21 Lovely 2-bedioom condo! A Desert Oasis! S1,527.75 HMRWNATWYF Past guest GabyZar.wr 6119/2023 6/26/2023 7 2023-05-16 Lovely 2·bedroorn condo! A Desert Oasis! $848,75 HMJM55B8KT P3st guest Tema Pacheco ,5130/2023 6/13/2023 14 2023-05-22 Lovely 2-bedroom condo! A Desert Oasis! $1.�7925 HMDSTAHQEJ Past guest Norma Cas1ro / 511912023 512612023 7 2023-05-03 Lovety 2·bedroom condo! A Desert Oasis! S776.00 HM4Y3WNRTB Past guest Nathan Gutzmann 1 51712023 5/14/2023 7 2023-03-08 Lovety 2-bedroom condo! A Desert Oasis! S1.023.35 HMKDKQZAJD Past guest Cynthia Barrientos ., M2312023 412812023 2023-04-22 Lovety 2-bedroom condo! A Desert Oasis! S533.50 HMHKOONNA2 Past guest Ame�a Mo11as1ra-Gonz.olcz "\ 0 4112/2023 4/19/2023 7 2023-03·13 Lovety 2•bedroom condo! A Desert Oasis! $2,255.25 HMWA25AMZK Past guest Laura Wuethenck / 3/2212023 .;1112023 10 2023-01-18 Lovety 2-bedroom condo! A Desert Casis! S2.25525 HMFXQFSSMY Past guest Grant Innes 3/112023 3/22/2023 21 2022·11·30 Lovety 2•bedroom condo! A Desert Oas1S! 54.020.65 HMB9FRHCQ4 Past guest Leigh Armstrong J. 0 1/24/2023 2/1412023 21 2022-05-25 Lovety 2-bedroom condo! A Desert Casi.S! 53.676.30 HMN53KZD2S Past guest David Ridden / 0 12/2912022 11512023 7 2022-11-16 Lovety 2-bedioom condo' A Oeser1 Oa�! $1.38225 Item 7 - Page 36 2/9/24, 10:26 AM Lovely 2-bedroom condo I A Desert Oasis! -Cond<!.11iniums for Rent in Palm Springs, Ca1ifornia, United States -Airbnb Lovely 2-bedroom condo! A Desert Oasis! Entire condo in Palm Springs, California 4 guests• 2 bedrooms• 3 beds• 2 baths * 4.52 · 29 reviews Hosted by Anna 9 years hosti11g _[] Self check-in Check yourself in with the smartlock. (V Great location 100% of ,ecenl gue�ts gave the location a 5-star rating. � Free cancellation for 48 hours Relax with the whole family at this peaceful place to stay. 7 day minimum stay. The space This condominium is a bright and airy 2 Bedroom 2 Bathroom upper unit. Enjoy Sunsets and beautiful mountain views. This spacious and contemporary unit has been tastefully remodeled. It boasts a new fully equipped kitchen, a luxurious master bedroom with king-sized bed and ... Show more> Where you'll sleep Bedroom 1 Bedroom 2 $246 night CHECK-IN 4/12/2024 CUESTS 4 guests --,..-.--.....t CHECKOUT 4/19/2024 Reserve You won't be charged yet _$246 X 7 nig� �g.fgg Airbnb service fee Total before taxes ,.._ .Report this listing ,. V $1,72S $225 $275 $2,225 https://www.airbnb.com/rooms/52781200?source _impression _id =p3 _ 1707503137 _ZPZrEgVZI B%2B8RmUn&check _in=2024-04-12&guests =4&adults... 1 /5 Item 7 - Page 37 2/9/24, 10:27 AM Lovely 2-bedroom condo! A Desert Oasis! -Condominiums for Rent in Palm Springs, California, United States -Airbnb \j / / 29 reviews Q Search reviews Meganne Portland, Oregon ***** · 2 weeks ago · Stayed about a week T .... _�.._e ... � ... ! ..... �,_t ___ ) The furnishings are attractive, as shown in the photos, but unfortunately everything feels cheap -the mattresses, sheets, pillows, towels, cookware, etc. The location is good, parking is covered and convenient, and the swimming pools, tennis/pickleball courts and grounds are well maintained. Viv England, United Kingdom ***** · December 2023 · Stayed about a week We had a wonderful stay at Anna & Nick's place. We came for Christmas from the UK and it was a perfect mix of poolside chilling, buzzy atmosphere in town and a fantastic kitchen in which we cooked a full Christm?s dinner amongst other meals. Bedrooms and bathrooms were great (comfy beds), and we really loved the social dining area. Nick was so responsive to our queries. 5 star hosts. Thank you Laurie Evergreen, Colorado ***** · December 2023 · Stayed about a week It was overall a good place, with exception of carpets and only one bedroom lamp in the master. Nice walking trails, and pretty views of the mountains. Randy North Vancouver, Canada ***** · November 2023 · Stayed about a week We love Anna's layout at Mesquite and have rented other units in Mesquite with the same layout. The unit looks as shown in the photos, has been updated with engineered floors and area rugs, unlike some other Mesquite listings which have original carpeting. The unit is wonderfully located near the airport, a Ralph's store and Aspen Mills bakery, the best bakery in the valley. However we were disappointed with the cleanliness of the area rugs, the outside floor surfaces and the glass shower doors. We spent one hour cleaning the shower doors and sweeping the outside floors. The sofa and matching chair had multiple stains. and there was some pet damage to baseboards and furniture. One of the Master BR's sink was plugged, which could not be fixed during our stay, so I fixed it. Anna was a friendly host and accommodated us in dealing with keys we removed in error and my shaver I left behind. We would recommend Anna's place and stay again ourselves if the above shortcomings were addressed. https://www.airbnb.com/rooms/52781200/reviews?so urce_impression_id=p3 _ 1707503137 _ZPZrEgVZIB%2B8RmUn&check_in =2024-04-12&guests=... 1/6 Item 7 - Page 38 2/9/24, 10:27 AM Lovely 2-bedroom condo! A Desert Oasis! -Condominiums for Rent in Palm Springs, California, United States -Airbnb �� Guy -4 months on Airbnb ***** · November 2023 · Stayed with a pet Being seasoned Airbnbers we were delightfully surprised by Anna's beautiful little condo tucked away inside this little retirement community where the people were all friendly and helpful, the sun shone every day but one and we could swim or walk or play tennis right outside our door! Most amenities were just 5 to 10 minutes away by car and downtown was just 15 to 20 minutes! The condo itself had everything you could ever need and we made ourselves quite at home. Needless to say we were sad to leave. We would definitely stay hear again. Robert Sa ntee, Ca lifornia ***** · November 2023 · Stayed about a week Perfect spot. Quiet, relaxing, comfortable. Jana Speyer, Germany ***** · October 2023 · Stayed about a week Thank you Anna for sharing your great, absolutely cozy Airbnb with us. We immediately felt at home, it was a pleasure staying with you and thank you for the wonderful holidays in Palm Springs. We would be happy to check back in with you, sunny greetings and thank you for your hospitality & the Airbnb. Jana & Franco � Translated from German Show original Clare Greenville, Michigan ***** · October 2023 · Stayed about a week Lovely apartment. Ana Alicia 2 years on Airbnb ***** · September 2023 · Stayed with kids A very good location, as shown in the photos. It has all the services, Anna always answered our questions and I help us. Highly recommended. � Translated from Spanish Show original .-. Christian Los Angeles, California ***** · August 2023 · Stayed about a week This Airbnb is located in a quaint complex with multiple pools, jacuzzis, and other amenities. Despite the tropical storm at the end, my 10-day stay was peaceful and relaxing yet also fun and exciting. I appreciate Anna and Nick informing https://www.airbnb.com /rooms/52781200/rev iews?sour ce_impression_id=p3_ 1707503137 _ZPZrEgVZIB%288R mUn&check_in=2024-04-12&guests=... 2/6 Item 7 - Page 39 2/9/24, 10:27 AM Lovely 2-bedroom condo! A Desert Oasis! -Condominiums for Rent in Palm Springs, California, United States -Airbnb me of the helpful tips when preparing for the storm since I had zero expectations of rain in Palm Springs in August! Thank you!! ' Vivian 1 year on Airbnb ***** · August 2023 · Stayed with kids Anna's place was so relaxing and peaceful. My husband had no problems with working remote and my son absolutely enjoyed the pools. Very spacious rooms and comfortable beds and the location is supper safe and nice. Jon Seattle, Washington ***** · July 2023 · Stayed about a week Good value and responsive hosts. Easy location to all of Palm Springs. Mandi Palmdale, California***** · Ju_ly 2023 · Stayed over a week We had a great time. We went to the casino every day which is a 5 min drive. Nice little pools/jacuzzis located within a short walking distance. We had three pools within view if you walk to the parking area to the left of the stairs. Two of the three were open for use. We were the only ones there each day. It is located in a prime spot to grocery and restaurants. We brought our two dogs and the condo was dog ready with water bowls set out for our use. The primary bed was so comfortable. We washed little loads of laundry every other day. Quiet in July. We didn't hear any neighbors. Parking was always open. We will stay there again especially if we have our pets because the owners are pet friendly. A Terna -Cathedral City, California***** · June 2023 · Stayed with a pet Great space! Super accommodating hosts! Always responsive. It was just what our family needed. We stayed two weeks. Beds are super comfortable. Spotless. Easy entry. Thanks!! Norma 4 years on Airbnb ***** · May 2023 · Stayed about a week Great stay, they were able to accommodate to anything we needed. Amazing apar tment. Cynthia California, United States***** · April 2023 · Stayed a few nights Anna's place was great. We were comfortable and the place was clean and peaceful. The beds were very comfy and the bathrooms were very clean. The pool was close by and perfect. We had zero troubles. We would book again, it was https://www.airbnb.com/rooms/52781200/reviews?source_impression_id=p3 _ 1707503137 _ZPZrEgVZIB%288RmUn&check_in=2024-04-12&guests=... 3/6 Item 7 - Page 40 2/9/24, 10:27 AM a great deal. Amelia Lovely 2-bedroom condo! A Deser t Oasis 1 -Condominiums for Rent in Palm Springs, California, United States -Airbnb New York, New York ***** · April 2023 · Stayed about a week Very responsive, very clean space, amenities were great! We stayed here for Coachella and couldn't have asked for a better place to come home to. Would stay again :) Laura Calgary, Canada ***** · April 2023 · Stayed about a week Anna and Nicholas were responsive if, we had any questio'ns or concerns. They were also accommodating with any of the requests that we made. Lovely location, I love Palm Springs and Anna's Condo fit the bill perfectly. -Leigh •2 years on Airbnb *****. · February 2023 · Stayed with ? pet This is the 2nd time we've stayed in this lovely 2nd story 2 bedroom unit in a wonderful location. We stayed for 3 weeks this time. The description is right-on. It is bright and airy and right next to the tennis/pickleball court. All ammenities were available. We'll be staying there again. David 1 year on Airbnb ***** · January 2023 · Stayed about a week Great place. Loved the location. Very comfortable. Loved the double beds in the second bedroom. Quiet beautiful area beside preserve. Pools were heated and tennis was fun. Pool towels were available and so were extra blankets and pillows. Three TVs were perfect. Bill Chelmsford, Massachusetts ***** · December 2022 · Stayed about a week Nice basic two bedroom condo some furniture and fixtures getting a little long in the tooth all in all a good day Maicon 4 years on Airbnb ***** · October 2022 · Stayed about a week The house is beautiful, it has everything you need, it's even better than in the pies! The only problem is that they only have 1 key and 1 card for the gate for everyone! I ended up losing the card, they were very rude saying I should pay $300 for a new one, which is fine I never said I https://www.air bnb.com/rooms/52781200/reviews?so urce _impres sion _i d=p3 _ 1707503137 _ZPZrEgVZIB%2B8RmUn&check_in=2024-04-12&gue st s=... 4/6 Item 7 - Page 41 2/9/24, 10:27 AM Lovely 2-bedroom condo! A Desert Oasis! -Condominiums for Rent in Palm Springs, California, United States -Airbnb wouldn't and I did pay, I just asked them to ask for the people fr;m the building to see if they hadn't found anything, they were very rude and said no! Not very polite host, not at all actually! But the house is really nice! Hope they can treat their future guests better. Patrice Miami, Florida ***** · August 2022 · Stayed with a pet The condo was very nice. The location was good, not far from Palm Springs downtown and 15 min from rancho mirage. Small quiet complex, easy access. Elizabeth El Cajon, California ***** · July 2022 · Sta yed about a week Great place to stay, well equipped. The hosts were very responsive throughout the stay Andres Guatemala ***** · June 2022 · Stayed about a week Anna's apartment is just great. Fully equipped kitchen, amazing location. We really enjoy our time relaxing at Palm Springs. Thank you for having us Sara 2 years on Airbnb ***** · March 2022 · Stayed about a week This condo is really a good deal! An amazing notebook of how everything works, suggestions for eating out and things to do. Liked the clean grounds, and pool area as well. Easy to find location. Leigh 2 years on Airbnb ***** · February 2022 · Stayed with a pet Anna's property is a light filled, spacious and comfortable 2 bedroom/2 bath condominium with all amenities in a great location. Loved the farmhouse sink. It was so nice to meet other people staying in the complex and exchange recommendations for places to visit/eat. Anna was always available to answer questions, and we had no problems. We thoroughly enjoyed our stay here. And hope to come back to it in the future. Brian San Francisco, California ***** · December 2021 · Stayed about a week All around a good landing pad for a PS adventure week. Air conditioning kept the place cool; the bed was surprisingly very comfortable. When there was a concern around available trash bags in place at the condo, Anna was very https://www.airbnb.com/rooms/52781200/reviews?source_impression_id =p3 _ 1707503137 _ZPZrEgVZIB%288RmUn&check_in =2024-04-12&guests=... 5/6 Item 7 - Page 42 2/9/24, 10:27 AM Lovely 2-bedroom condo! A Desert Oasis! -Condominiums for Rent in Palm Springs, California, United States -Airbnb ,. responsive and helpful to get the situation remedied. I'd definitely stay again! Johnny & Criss San Francisco, California ***** · November 2021 · Stayed about a week Bright, large, clean, and modern place on the second floor with peekaboo golf course and pool views. Very comfortable, easy to find, and close to shopping ... Felipe's is less that half a mile away! Anna was gracious and responsive; the cable provider had some issues and she was on it right away. Mesquite is a very quiet community, it seemed like mostly retired residents beside the pool and rarely more than two or three. Very relaxing. https://www.airbnb.com/rooms/52781200/reviews?source_impression_id=p3 _ 1707503137 _ZPZrEgVZIB%2B8RmUn&check_in=2024-04-12&guests=... 616 Item 7 - Page 43 2/9/24, 10:29 AM ■lrbtJ Desert Gasis! -Palm Springs I Vrbo ( d, Get the app ) iLI) Home ) Vacation Rentals ) United States of America ) California ) Riverside CountY. ) Palm SP-ring� ) Desert Oasis! , Palm Springs � See all properties House Desert Oasis! Overview Amenities *4.3/5 Excellent See all 7 reviews > OJ 2 bedrooms Popular amenities !if Pool Explore the area BARIS TO Ramon Ra Palm Springs, CA View in a map > https://www.vrbo.com/2487693 f Pel?, C: . Q Save Policies Location a 2 bathrooms AA. Sleeps 6 ['.ru Washer w,,lmurt Supercent�r � Palm Springs Convention 3 min drive Center � Palm Springs Art Museum 5 min drive � Palm Springs Air Museum 6 min drive � Bermuda Dunes, CA (UDO) 28 min drive See more ) @ 1/7 Item 7 - Page 44 X Guest reviews *4.3/5 Excellent 7 reviews Reviews are presented In chronolog1cal order, subject co a moderation process, and verified unless otherwise labeled. Learn more Cleanliness Check-in Communication Location Usrn1g accuracy Search reviews Son by Most relevant 4/5 Good John P. May 31, 2023 V Q U�ed Check-in, comrnunicac1on, location, listing accuracy Comfortable Mesquite CC Stay 3.9/5 5/5 5/5 4.8/5 4.8/5 A spacious condo with most of the amenities needed for a comfortable stay. The kitchen was well stocked with enough utensils and kitchenware to make meals, and we utilized the gas grill on several occasions. The floors could have used a little extra cleaning and we needed more towels and some better pool towels, but overall we enioyed our stay, and would happily stay again. Stayed 7 nights in Apr 2023 ••0 Item 7 - Page 45 5/5 Excellent Neil o., Ashland, Oregon Dec 12, 2022 © Liked: Cleanliness, check-in, communication, location, listing accuracy Nice place Comfortable, very handy location. Helpful, friendly host Stayed 8 nighrs in Nov 2022 ••0 2/5 Poor Lee D., Sarasote, Florida Nov 15, 2022 © -Liked: Check-in, communication, location ® Disliked: Cleanliness Palm Springs condo The layout and location of the property is excellent but it is dirty! Walls, cabinets, baseboards, grates, kitchen utensils , all need cleaning. Outside patio and stairs filled with leaves. Could be nice. Stayed 9 nighrs in Oct 2022 ••0 5/5 Excellent MonaR. Nov2,2022 © Liked: Cleanliness, check-in, communication, location, listing accuracy Wonderful place This place is very cute, very well suited for 2 couples, in a lovely location and the price was fantastic. Stayed 7 nights in Oet 2022 ••0 Item 7 - Page 46 5/5 Excellent Rachael B. Apr 24,2022 @) Liked: Cleanliness. check-in, communication, location, listing accuracy Lovely vacation rental We had a lovely week! The condo was conveniently located near anything we needed. Minutes from the airport, downtown and grocery stores. We also enjoyed the pools and played tennis daily! The condo was clean and spacious for our family of 5! S�d 7 nightS in Apr 2022 ••0 5/5 Excellent Sandye. Dec 27, 2021 @) Liked: Cleanliness. check-in, communication, location, listing accuracy . . Good basic accommodations The property was as advertised. It was clean and convenient. One lovely bonus was the room with two beds was spacious with full sized beds ... hard to find in rentals. They do need a few supplies. There were two wash cloths for 4 people, no wine glasses. The kitchen had no regular coffee machine. It would be nice to have a shower caddy. No sharp knives. The property manager was very responsive to any queries. Good value stay. Stayed 7 nights in Dec 2021 ••0 4/5 Good Joannes. Feb8,2023 @ Liked: Check-in, communication. location, listing accuracy Nice condo We enjoyed our stay. It was very quiet and had all the amenities we needed. The bathrooms and kitchen were very clean and organized. But some areas on the walls and floors throughout the condo need to be washed, and the rug in the dining area needs to be cleaned or removed. We did enjoy the pools. Overall we enjoyed our stay. Stayed 14 nights In Jan 2023 Item 7 - Page 47 ATTACHMENT 7 Item 7 - Page 48 Item 7 - Page 49 Item 7 - Page 50