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HomeMy WebLinkAbout2022-05-18 AIRPORT COMMISSION AGENDA 11. AIRPORT COMMISSION MEETING AGENDA Wednesday, May 18, 2022 - 5:30 P.M. Pursuant to Assembly Bill 361, this meeting will be conducted by teleconference and there will be no in-person public access to the meeting location. Submit your public comment to the Airport Commission electronically. Material may be emailed to: Christina.brown@palmspringsca.gov - Transmittal prior to the start of the meeting is required. Any correspondence received during or after the meeting will be distributed to the Airport Commission and retained for the official record. To provide public comments at the meeting, please use the following link https://us02web.zoom.us/j/86019815290?pwd=ZitOZDIyeGZhNUNEQTVkU29nTUdPdz09 or call (669) 900-6833 and enter Meeting ID: 860 1981 5290 - Passcode: 583916 Pursuant to G. C. Section 54957.5 the designated office for inspection of public records in connection with the public meetin g of the Airport Commission is the Office of the City Clerk, City Hall, located at 3200 E. Tahquitz Canyon Way, Palm Springs, California 92262. It is the intention of the City of Palm Springs to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this meeting, you will need special assistance beyond what is normally provided, the Department of Aviation will attempt to accommodate you in every reasonable manner. Please contact (760) 318-3800 forty-eight hours prior to the meeting to inform us of your needs and to determine if accommodation is feasible. Please advise us at that time if you will need accommodations to attend or participate in meetings on a regular basis. City of Palm Springs: Riverside County: Vacant City of Cathedral City: Jill Philbrook City of Palm Desert: Kevin Wiseman Aftab Dada - Chair David Feltman Kevin J. Corcoran Vice Chair Ken Hedrick City of Indian Wells: Paul Budilo City of Coachella: Gabriel Martin City of Rancho Mirage: Thomas Weil Gerald Adams Scott G. Miller Patricia Breslin John Payne City of La Quinta: Kathleen Hughes City of Desert Hot Springs: Jan Pye City of Indio: Jhan Schmitz Todd Burke M. Guillermo Suero Palm Springs City Staff Justin Clifton Harry Barrett Jr., A.A.E. City Manager Airport Executive Director AFFIDAVIT OF POSTING I, Harry Barrett, Jr., Airport Executive Director, City of Palm Springs, California, hereby certify this agenda was posted on May 12, 2022, in accordance with established policies and procedures. 1. CALL TO ORDER – PLEDGE OF ALLEGIANCE 2. POSTING OF AGENDA 3. ROLL CALL Airport Commission Meeting Agenda May 18, 2022 – Page 2 _______________________________________________________________________________________ 4. ACCEPTANCE OF AGENDA 5. PUBLIC COMMENTS: Limited to three minutes on any subject within the purview of the Commission 6. APPROVAL OF MINUTES: Minutes of the Airport Commission Regular Meeting of April 20, 2022 7. INTRODUCTIONS AND PRESENTATIONS: 8. CITY MANAGER REPORT: 9. DISCUSSION AND ACTION ITEMS: 9.A Operations, Properties and Facilities Committee Update 9.B Aviatrix Communications, LLC 10. EXECUTIVE DIRECTOR REPORT: 10.A Projects Update and Airport Capital Improvement Program Update 10.B Financial Summary Update 10.C Marketing Update 10.D Concession RFP Update 11. COMMISSIONERS REQUESTS AND REPORTS: 12. REPORT OF COUNCIL ACTIONS: 12.A Past City Council Actions 12.B Future City Council Actions 13. RECEIVE AND FILE: 13.A Airline Activity Report April 2022 13.B Airline Activity Report Fiscal Year Comparison 13.C Airlines Schedules June 2022 13.D Public Correspondence 14. COMMITTEES: 14.A Future Committee Meetings ADJOURNMENT: The Airport Commission will adjourn to a Regular Meeting on June 15, 2022, at 5:30 P.M. via teleconference. Page 1 of 11 AIRPORT COMMISSION ACTION SUMMARY MINUTES OF REGULAR ADJOURNED MEETING Wednesday, April 20, 2022 – 5:30 P.M. _____________________________________________________________________ 1.CALL TO ORDER: Chairman Dada called the Airport Commission Meeting to order at 5:30 P.M. and he invited Vice Chairman Corcoran to lead the Pledge of Allegiance. The meeting was held via videoconference. 2.POSTING OF THE AGENDA: Posted on April 14, 2022. 3.ROLL CALL: Commissioners Present: Patricia Breslin (Palm Springs) Kathleen Hughes (La Quinta) Paul Budilo (Indian Wells) Scott G. Miller (Palm Springs) Todd Burke (Palm Springs) John Payne (Palm Springs) Kevin Corcoran (Palm Springs) – Vice Chair Jill Philbrook (Cathedral City) Aftab Dada (Palm Springs) - Chair Jan Pye (Desert Hot Springs) David Feltman (Palm Springs) Jhan Schmitz (Indio) Ken Hedrick (Palm Springs) Kevin Wiseman (Palm Desert) Commissioners Absent: Gerald Adams (Palm Springs), Peter Freymuth (Riverside County), Gabriel Martin (Coachella), M. Guillermo Suero (Palm Springs), and Thomas Weil (Rancho Mirage) Staff Present: Harry Barrett, Jr., Interim Airport Executive Director Daniel Meier, Deputy Director of Aviation Marketing and Air Service Victoria Carpenter, Airport Administration Manager Christina Brown, Executive Administrative Assistant 4.ACCEPTANCE OF THE AGENDA: ACTION: Accept the Agenda as presented. Moved by Commissioner Burke, seconded by Commissioner Schmitz, and unanimously approved noting the absence of Commissioners Adams, Freymuth, Martin, Suero, and Weil. ITEM 6 Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 2 of 11 5. PUBLIC COMMENTS: Mr. Tony Michaelis, Cathedral City resident, said that he had been an arriving passenger at PSP on April 2nd at 1:00 p.m., and he voiced his concern with the chaos at the baggage claim area. He said it took an hour to get his luggage and that there wasn’t any communication with the passengers that were waiting for their luggage. Mr. Michaelis referred to the article in the Desert Sun that had reported that airport management had stated that the issues with airline operations was out of the airport’s control, and he said that he believed that simple basic management could have made a huge difference in the negative passenger experience. He also said that he believed that it wouldn’t take much for a couple of managers to be at the location for those two hours during the busy period to try to facilitate some communication with passengers coming in. Mr. Michaelis said that he doesn’t accept management saying that the situation is out of their control, and he said that he hopes that things improve. Chairman Dada thanked Mr. Michaelis for his comments, and he said that the airport staff would contact him to address his comments. 6. APPROVAL OF THE MINUTES: Commissioner Hedrick requested that his request to Arica Gately with CLEAR for more information on how much an ambassador makes be added to the minutes. ACTION: Approve the minutes of the Airport Commission Meeting of March 16, 2022. Moved by Commissioner Feltman, seconded by Vice Chairman Corcoran and unanimously approved with the correction requested by Commissioner Hedrick, and noting the absence of Commissioners Adams, Freymuth, Martin, Suero, and Weil. 7. INTRODUCTIONS AND PRESENTATIONS: None 8. CITY MANAGER REPORT: None 9. DISCUSSION AND ACTION ITEMS: None 10. EXECUTIVE DIRECTOR REPORT: 10.A Projects Update and Airport Capital Improvement Program Update Interim Airport Executive Director Barrett said that there were nine total noise complaints over the month of March, eight commercial aircraft noise complaints and one general aviation noise complaint. He said that four of the complaints came from the Rancho Mirage area which is four and half miles from the airport, and the remaining complaints came from more than 13 miles from the airport. Mr. Barrett noted Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 3 of 11 that airport staff is starting to receive more interest in commercial aircraft noise which staff is addressing. Mr. Barrett said that in regard to the airport’s baggage handling system challenges, staff had narrowed down most of the problems associated with the baggage handling system to capacity issues that were being caused by the surge in aircraft operations that occurred between the hours of 10:00 a.m. and 2:00 p.m. He said that staff has been working on the system internally, and there has been some software upgrades and hardware reconfiguration. Mr. Barrett noted that Alaska Airlines had a pilot strike which temporarily reduced services, and he said that some of the seasonal carriers are winding down for the year. Mr. Barrett said that staff was entering into an agreement with V-1 Consulting for baggage handling system consulting. He said that V-1 Consulting had assisted Denver International Airport with their baggage capacity challenges and that V-1 Consulting would be assessing PSP’s baggage handling system, and they would be looking into the decisions that had been made throughout the construction process to hopefully make some recommendations on how the airport staff can make improvements. Mr. Barrett said that he wasn’t anticipating that there will be a short-term fix and that the process will take several months, and he said that the Commission would receive briefings on the status of the assessment. Commissioner Miller referred to the comments received from Mr. Michaelis, he asked if it would help to have better communication, and he said that passengers do not differentiate between the airport and the airlines when it comes to baggage. Commissioner Miller asked if there was a way to situate airport staff during the peak hours to help communicate with the people at the baggage claim area the status of their baggage. Mr. Barrett said that the airport staff was beginning to implement some measures to address these issues, staff is looking into utilizing the airport volunteers, the Navigators, to solicit their assistance in helping to manage the baggage claim and the ticket wing queuing. He said that staff has also been working with the airlines on their schedules and their manpower issues so that the airlines can be able to provide the best customer service when their passengers arrive. Commissioner Hedrick asked if the airlines have insufficient personnel to unload the baggage. Mr. Barrett confirmed that the airlines do have insufficient personnel, and he said that there is a number of problems with the baggage claim, the baggage claim is undersized for the type of aircraft that the airport is receiving, the airport is limited to three baggage carousels in the baggage claim area which creates a mad dash for the airlines to try to get their bags onto the belt first during the peak periods, and he said that some of the airlines have had ground handling challenges. Mr. Barrett said that American Airlines had recently changed their ground handler, and he believes that there will be other airlines that will also be changing their ground handler. Commissioner Wiseman asked if there is a functional intercom system in the baggage claim area where communications could be made. Mr. Barrett said that there are functional intercom systems that are staged at the bag claim offices for each airline, Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 4 of 11 and the airline staff have access to those intercom systems. Mr. Barrett said that the airport staff was working on installing a central PA system. Commissioner Wiseman asked if it would be an imposition for the airport staff to ask the airlines to improve their communications by using the intercom systems. Mr. Barrett said that the airport staff had already spoken to the airlines about using the intercom systems, and he said that some of the airlines were improving their communication with the passengers. Commissioner Payne inquired about using the bits display above the baggage carousels to display notifications for the passengers. Mr. Barrett said that the software that drives the system would need to be upgraded. Commissioner Payne asked if there was anything in the lease agreement with the airlines that would allow the airport staff to punish the airlines for taking too long to deliver bags. Deputy Director of Aviation Marketing and Air Service Meier said that there isn’t anything written in the lease agreement that would allow the airport staff to punish a carrier for delayed baggage delivery and that it has been his experience that it would be difficult to try to enforce punishments. Commissioner Payne suggested that the airport staff call out the airlines that underperforming. Mr. Meier said that he would advise against calling out the airlines, and he said that it wouldn’t be in the airports best interest to alienate the airlines. Commissioner Hedrick asked if the main issue is that the airport doesn’t have the capacity for the airlines to process and offload the bags. Mr. Barrett said that the main issue is a facility issue, and he said that staff is exploring applying for grant funding for baggage claim expansion and development. Commissioner Miller asked if it would be possible for the bit display software to be upgraded so that there could be a visual to help alleviate some of the issue. Mr. Barrett said that he would need to work with the City’s IT Department to see if the software upgrade could be feasible. Commissioner Miller said that he believed that the City Council has a mechanism for emergency situations. Mr. Barrett explained that the law is restrictive on what can be classified as an emergency. Commissioner Payne asked if the problem is that the airport doesn’t have the funds to fix the problem or that the problem cannot be escalated and prioritized with the vendor. Mr. Barrett explained that he would need to consult with the City’s IT Department because software upgrades are not handled internally by the airport staff. Commissioner Payne asked if the system was scaled for a certain amount and due to a variety of factors such as an increase of passengers the amount has increased significantly, and the airport staff did not know this would happen in the design initially. Mr. Barrett explained that the baggage claim system is the original system, and the outbound baggage handling system has been recently upgraded. Mr. Barrett said that he believes that the baggage claim system has met its useful life and that the design program needs to be upgraded. Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 5 of 11 Commissioner Wiseman said that fixing the problem is clearly a long-term task and communicating better about the problem to passengers is something that staff can attack right now to make a better experience for the passengers. Mr. Barrett said that the airport staff was working on improving communication. Commissioner Payne inquired about the warranty on the outbound baggage handling system. Mr. Barrett said that the outbound baggage handling system hasn’t been meeting the airports capacity needs, particularly with the number of aircraft and passengers that have been coming through facility, and the airport staff has been working with the software and programmable logic controller provider Intellimodus, the manufacturer Logan Teleflex, and Swinerton who is the builder to figure out what is happening with the system. He said that staff has been actively making tweaks to the system to try to gain some of the capacity back which has worked to a very incremental degree. Mr. Barrett said that V-1 Consulting would be assessing the system to determine if the system can be reconfigured with modifications to make the system work better for the airport. Commissioner Payne asked if the contract had been paid out. Mr. Barrett said that the contract had been paid out to Swinerton. Commissioner Payne asked if staff had discussed restarting the warranty period with the City Council since the contract is not performing to specifications, and he said that he didn’t understand why the warranty should have started in the first place. Mr. Barrett clarified that the warranty is still in effect, there hasn’t been a discussion with the City Council, and he said that staff is going through an exercise to figure out what decisions had been made by the previous airport director and what decisions were made by the designer. Commissioner Hedrick said that basically the system is too small for the airport’s needs. Mr. Barrett said that during the peak hours, the system is too small for the airport’s needs. Commissioner Hedrick noted that the issue is going to grow as the airport grows. Mr. Barrett agreed with Commissioner Hedrick. Commissioner Payne asked Mr. Barrett if he thought that he would know the problem in the history by the next Commission meeting or if he thought it would take longer to get the information. Mr. Barrett said that he believed that it could take three to four months before staff could truly know where things are and what needs to be done. Mr. Barrett noted that Vested Solutions had begun providing janitorial services at the airport on April 11th, he said that Vested Solutions is providing overnight janitorial services to supplement the airport staff to help keep the facility clean, and they are also providing two restroom attendants during the peak hours of 6:00 a.m. to 2:00 p.m. He said that he is hoping that there will be a noticeable improvement in the facility hygiene. Commissioner Miller said that he had received comments from two fellow residents who had both said that they had seen a huge difference in the bathrooms and that the bathrooms were much cleaner. Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 6 of 11 Mr. Barrett reported that CLEAR had launched their services at the airport on the previous Thursday and that the launch has been successful. He said that the airport staff had noticed an almost immediate improvement in wait times at the TSA checkpoint, and the CLEAR staff have been good about helping with queue management. Mr. Barrett said that CLEAR had reported that as of Monday, there had been 1,530 members that were vetted through the facility, and CLEAR also tracked approximately 2,100 members that were inbound to PSP. Mr. Barrett said that CLEAR had provided a response to Commissioner Hedrick’s inquiry about the ambassador’s wages, and he said that the ambassador’s base rate is $16 per hour plus commission which is $13 per member enrollment. Commissioner Payne asked if the airport staff had received a response from CLEAR about the suggestion that Commissioner Miller had made that was in regard to CLEAR offering a senior discount. Mr. Barrett said that staff had not received an official response, and he said that staff would follow up with CLEAR. 10.B Budget and Finance Committee Update: Committee Chairman Feltman turned the Budget and Finance Committee update over to Airport Administration Manager Carpenter. Ms. Carpenter noted that there were some revisions made to the budget which included an increase to capital projects for an amount of $1.9 million. She said that the projects included restroom renovations, switching over to common use, paving at Gate 16, and the local FAA match that wasn’t included in the original draft of the budget. Ms. Carpenter also noted that the airport’s expenses had been increased by $2.2 million to reflect the increase in the capital program and additional staffing. Ms. Carpenter presented the final budgets for Funds 405 – Customer Facility Charge, 410 – Passenger Facility Charge, 415 – Airport Operations & Maintenance and 416 – Capital Projects. Commissioner Feltman asked if the airport staff had budgeted funds for upgrading the baggage claim system. Ms. Carpenter said that a baggage claim project has been scheduled for the future, and staff intends on utilizing FAA funding for the project. She said that depending on the cost, there could be funds available in 415 – Airport Operations & Maintenance to start the planning process for the project. Commissioner Feltman asked if the airport had already received the FAA funding. Ms. Carpenter said that the airport would be applying for the entitlement funding that the FAA provides on an annual basis, and she said that the baggage claim project was included in the 5-Year Plan that was submitted to the FAA. Mr. Barrett said that the airport is required to provide a five-year project outlook for the FAA, and the FAA tries to prioritize and balance the projects between capacity and Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 7 of 11 safety issues. Mr. Barrett said that he believed that the baggage claim project was scheduled for 2024-2025, and he said that staff was considering utilizing other grant opportunities to expedite the project. Commissioner Payne asked if the additional FAA funding was included in Ms. Carpenter’s spreadsheet. Mr. Barrett said that the additional FAA funding was not included in the spreadsheet. Commissioner Payne said that it seemed that staff was confident about receiving the FAA funds and that staff would be working on getting the FAA to move the funds up so that they could be used sooner. Mr. Barrett agreed with Commissioner Payne’s assessment. Ms. Carpenter reminded the Commission that the grant funds are funds that are reimbursed, and she said that the airport will get reimbursed for the projects that have been identified in the 5-Year Plan. Commissioner Miller suggested that Ms. Carpenter identify the FAA projects that will be addressed in the future as separate line items. Commissioner Payne asked if there is a list of the capital projects that are currently funded and ongoing versus what you expect to come down the line by year. Ms. Carpenter said that staff typically provides the breakdown of the proposed capital projects for the future fiscal year to the Budget and Finance Committee. Commissioner Miller asked if the baggage claim system project was included in the 5-Year Plan. Ms. Carpenter confirmed that the project is listed in the 5-Year Plan. Item 10.C was heard after Item 10.E 10.C Financial Summary Update: Airport Administration Manager Carpenter reviewed the financial summary for the period ending March 31, 2022, and she noted that the On Airport Rental Care revenue was $7 million which is a record for the airport. Commissioner Payne asked if the spike in revenue was passenger driven and if it was also due to pricing. Ms. Carpenter said that the revenue spike was definitely passenger driven. Commissioner Miller referred to Fund 415 - Airport Operations & Maintenance, and he noted that the Operating Revenue summary for FY 21-22 was listed as $22.5 million and the Operating Revenue detail for FY 21-22 was listed as $28,489,698 and that the difference between the two amounts was the CARES Act funds, and he suggested that for the casual observer, it could be helpful to list the CARES Act funds separately so that the subtotals are equal. Commissioner Miller referred to the expenditures of Fund 415 - Airport Operations & Maintenance, he noted that the City hadn’t taken its PERS Cost Recovery yet, and he asked when does the recovery normally take place. Ms. Carpenter said that the Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 8 of 11 recovery normally takes place at or around the end of the fiscal year. Commissioner Miller inquired about the amount of expenditure savings. Ms. Carpenter said that the expenses are higher than the prior years, and she said that staff is being conscious about what the funds are being spent on. Commissioner Miller suggested that staff should be mindful of airport needs that staff may have not budgeted for and that the extra revenue could be used to fund any additional airport needs. Ms. Carpenter said that the extra revenue funds could potentially be used for additional staffing. Commissioner Payne referred to the Airport Operations & Maintenance Expenditures graph, and he asked if most of the expense is for labor. Ms. Carpenter said that salaries and benefits do make up a good portion of the expenses. Commissioner Payne asked if it would be possible for Ms. Carpenter to include the desired positions for FY 22-23 in the graph. Ms. Carpenter said that she believed that the information that Commissioner Payne was requesting had been provided to the Budget and Finance Committee and that she would check to see if the information had been provided and discussed. Commissioner Miller said that the new positions had been discussed at the Budget and Finance Committee meeting and that he wasn’t sure that the discussion included the information for the current positions, and he asked Commissioner Feltman if he recalled receiving the information for the current positions. Commissioner Feltman said that he did not recall receiving the information for the current positions. Commissioner Miller suggested that the information could be discussed at the next meeting. Commissioner Miller asked if airport staff was finding better candidates for positions. Mr. Barrett said that generally the airport staff was finding better candidates, and he said that it depends on the position. He said that there will always be candidates that are disqualified because they have a criminal background and they cannot be badged, and he said that there are candidates that quit shortly after being hired because of the amount of walking or work that is required. 10.D Marketing Update: Director of Aviation Marketing and Air Service Meier noted that CLEAR had arrived at PSP, and he thanked Mr. Barrett for his initiative for bringing CLEAR to PSP. Mr. Meier reviewed the benefits of CLEAR, and he noted that passengers can use their CLEAR membership in lieu of their government identification to get through TSA. Mr. Meier reported that the March passenger numbers had achieved the eighth PAX record since June 2021. He said that due to staff shortages, Allegiant would be suspending their service to Bellingham for June, July and August. Mr. Meier noted that there are now 15 summer routes versus the 10 summer routes in 2019. Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 9 of 11 Mr. Meier reviewed the scheduled departing seats for May through August 2022, and he compared the numbers to 2019 and 2021, and he noted that each of the months will have increases for 2022. Mr. Meier said that in regard to marketing, PSP would be changing over to the summer advertisements to focus on the 15 summer routes. Mr. Meier reported that PSP was participating as a sponsor for two radio station vacation giveaways. He said that KGAY was giving away a European vacation and that for the $2,500 sponsorship, PSP would get airtime valued at $7,000, and KCAL was giving away a trip to the Aftershock Festival in Sacramento and that for the $2,000 sponsorship, PSP would get airtime valued at $37,000. Mr. Meier said that the winners would be required to fly from PSP. Mr. Meier reported that the new Brand and Website RFP had been issued and that the selection committee would be making their selection on April 25th, the selected proposal would be brought to the May Commission meeting, and if approved by the Commission, the agreement would be brought to the City Council on May 26th. He said that the work would begin as soon as the agreement is approved by the City Council, the process that will involve the Marketing Committee, the Commission and various community groups will take four to six months, and the goal is to have both the brand and the website launched by October 2022. Commissioner Payne inquired about the criteria for selection. Mr. Meier said that the selection would come down to experience with developing websites and branding, specifically experience with airports, and the years of experience of their team. Commissioner Payne asked if the website would be a stand-alone website for the airport or would you have to go through the City’s website to get to the airport’s website. Mr. Meier confirmed that it would be a stand-alone website. Mr. Meier reported that the Advertising RFP had been issued and proposals would be due on April 26th. He said that the goal is to bring the agreement to the Commission in May, but it could possibly be June, then the agreement would be brought to the City Council for approval, and if approved, the work would begin on July 1st. He noted that even though PSP will be using an outside agency that would be handling the advertising, the airport staff will be providing their guidance to the agency, and the airport staff would have the final say on all media buys and campaign designs. Mr. Meier also noted that ad agencies can negotiate better pricing because they do bulk buys. Commissioner Payne inquired about the services with Aviatrix Communications that had previously been approved by the Commission. Mr. Meier explained that the services that had previously been approve by the Commission were for Aviatrix Communications to develop a marketing and communications plan for PSP. Commissioner Payne referred to new customers that don’t normally fly in and out of PSP, and he inquired about the customer segment that was identified by Aviatrix or Mr. Meier that would be a net gain for the airport. Mr. Meier said that there are many Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 ______________________________________________________________________ Page 10 of 11 different customer segments and that it comes down to how you communicate with each of the segments. Commissioner Payne asked how staff can measure the success of the advertising. Mr. Meier said that the metrics from billboard and radio come from the advertising agencies, and he said that digital advertising provides the metrics for how many people are viewing the advertisement, and how many people are clicking on the advertisement links. He said that he can also review the analytics to see what platform the advertisement is being viewed on. Mr. Meier said that he also utilizes a software called Placer.ai that allows him to track the data for specific radiuses to determine the pre-advertising data and the current advertising data. Commissioner Payne said in regard to the RFP, could staff tie compensation to new passengers that are arriving which would be done by targeting a segment, capturing some percentage of that segment, and part of the advertising agency’s goal would be to show that the advertising actually pulled more passenger outbound from PSP. Mr. Meier said that there is a performance clause that allows the City to cancel the contract with the advertising agency if they don’t meet the Key Performance Indicators (KPIs) for the various campaigns. Item 10.E was heard before Item 10.C. 10.E Concession RFP Update Airport Administration Manager Carpenter said that she was planning on getting the draft Concessions RFP out to the Commission by no later than the week of May 5th, she would be asking for the Commissioner’s comments to be submitted within a week from receiving the draft RFP, the RFP would be finalized by May 19th, and the RFP would be issued to the public by June 6th. Ms. Carpenter reviewed the Concessions RFP roadmap that had been provided with the first RFP draft, and she noted that the dates have remained as originally proposed. 11. COMMISSIONERS REQUESTS AND REPORTS: None 12. REPORT OF CITY COUNCIL ACTIONS: 12.A Past City Council Actions 12.B Future City Council Actions 13. RECEIVE AND FILE: 13.A Airlines Activity Report March 2022 13.B Airline Activity Report Fiscal Year Comparison 13.C Airlines Schedules May 2022 Palm Springs Airport Commission Action Summary Minutes of Regular Adjourned Meeting April 20, 2022 14.COMMITTEES: 14.A Future Committee Meetings Commissioner Payne asked if there had been a Marketing Committee meeting. Mr. Meier said that there hadn't been a Marketing Committee meeting because the Marketing Committee is an Ad Hoc Committee and there hadn't been a need to have a meeting. Mr. Meier said that he was anticipating scheduling a Marketing Committee meeting when the branding and website contract and start date is finalized. Commissioner Feltman reported that he had received feedback from a resident about the castle banners around the airport being in bad condition. Mr. Meier said that he agreed, and he said that the banners would be taken down and replaced with banners ·that will have the new brand in the fall. Commissioner Dada noted that there had been a brief Noise Committee meeting at 4:00 p.m., and he noted that there was a public speaker in the meeting and that staff would be in contact with that person. Commissioner Payne inquired about the Commission receiving notification of public comments and staffs responses to the public comments. Mr. Barrett explained that if the public comment and response is in writing, staff will provide the information to the Commission and that verbal comments are not transcribed. 15.ADJOURNMENT: ACTION: Adjourn the meeting. Moved by Commissioner Fel tman, seconded by Commissioner Hedrick and unanim ously ap proved noting the ab sence of Commis sioners Adams, Freym uth, Martin, Suero, and Weil. The Airport Commission adjourned at 6:51 P.M. to a Regular Meeting on May 18, 2022, at 5:30 P.M. via videoconference. Christina Brown Executive Administrative Assistant Page 11 of 11 AIRPORT COMMISSION STAFF REPORT DATE: May 18, 2022 SUBJECT: APPROVE A CONTRACT WITH AVIATRIX COMMUNICATIONS, LLC FOR AIRPORT BRAND AND WEBSITE DEVELOPMENT SERVICES FROM: Harry Barrett, Jr., Airport Executive Director ______________________________________________________________________ SUMMARY The Palm Springs International Airport proposes to enter into an agreement with Aviatrix Communications, LLC, based in San Diego, CA, for the development of the airport’s first comprehensive brand and a new website. This will help in the airport’s marketing efforts, improve airport user communication, and position the airport to better compete with airports the region. RECOMMENDATION: This action will recommend to City Council the approval of a contract with Aviatrix Communications, LLC for the development of an airport brand and website. BACKGROUND: Palm Springs International Airport has never had a comprehensive brand developed. The airport logo was originally designed for the Palm Springs Convention Center, and the words “Convention Center” were exchanged with “International Airport” to create the logo currently in use. In 2021, a consultant researched and developed a Marketing & Communications Plan for the airport, and the primary finding of their research was the need for the airport to establish a vibrant, unique airport brand that best positions the airport as the airport of the entire Coachella Valley. Another shortcoming is that PSP does not have a mission statement, values statement, vision statement, nor any type of unique identity. PSP also has challenges due to perceptions that it’s too expensive, that there are not enough airlines or flights, and even that it is a seasonal airport that shuts down in the summer. STAFF ANALYSIS: The Aviation Department worked with the Procurement and Contracting Department to issue a Request for Proposals (RFP) to find a provider of these needed services. The RFP was advertised in the local newspaper and published on the PlanetBids website. ITEM 9.B Airport Commission Staff Report May 18, 2022 -- Page 2 Aviatrix Communications, LLC Agreement – Airport Brand and Website Nine proposals were received and evaluated by an evaluation team made up of staff from the Aviation, Communications Departments and from Visit Greater Palm Springs. The proposals were evaluated against published criteria that included the firms experience, experience of the team, understanding of the scope of work, local preference, and price. Aviatrix Communications, LLC was ranked the highest by the evaluation team and is being recommended for award of the contract. Aviatrix Communications, LLC will develop a fully realized comprehensive brand that will set up PSP to stand out as the airport of choice among area residents and tourists coming to the Coachella Valley, and for those that live nearby that can easily choose among several area airports, including PSP. As part of the new brand development, PSP’s website will be re-designed and re-built to match the new branding. The current website lacks functionalities that many airports currently have, and it’s built at PalmSpringsAirport.com. The new website will be built on the airport’s new web address, flyPSP.com, which will conform with PSP’s social media handles and other marketing efforts. The PalmSpringsAirport.com web address will remain active, but it will automatically re-direct users to flyPSP.com when the new website is complete. The new website will clearly communicate PSP’s new brand while being more informative of PSP’s offerings and unique travel experience, it will increase ease of use, increase ADA and privacy compatibility, and it will be offered in multiple languages including Spanish. The new website will also offer interactive terminal maps, a route map that can offer the ability for passengers to shop for their next flight by providing sample fares from PSP, and TSA Checkpoint wait times. The primary objective is to improve the customer experience and increase usability. It will also be built so more functionalities can be easily added as technology evolves. With the development of a comprehensive brand and website, PSP will appeal to a broader audience beyond the city of Palm Springs. The target audience will include all nine cities in the Coachella Valley, the High Desert communities, San Gorgonio Pass communities, and Inland Empire residents that can easily choose between PSP or another area airport. This project will complete Goal 1 of PSP’s three-year Marketing & Communications Plan, and it will position PSP to compete not only for our local residents, but also those that live within a 1.5-to-2-hour drive of PSP and inbound tourists. Therefore, Airport staff requests that the Airport Commission recommends to City Council to approve this Agreement. Airport Commission Staff Report May 18, 2022 -- Page 3 Aviatrix Communications, LLC Agreement – Airport Brand and Website FISCAL IMPACT: The estimated cost for the professional services to develop the brand and website is $149,000. Funding of this professional services contract is available in account 4157020- 50145. Harry Barrett, Jr. A.A.E. Airport Executive Director CITY OF PALM SPRINGS Financial Summary Ending April 30, 2022 Fund 405 - Customer Facility Charges FY 21-22 Budget FY 21-22 Actual FY 21-22 % Of Budget FY 20-21 Actual FY 20-21 vs FY 21-22 % Change FY 18-19 Actual FY 19-20 vs FY 21-22 % Change Operating Revenue 1,750,000 1,824,868 104%1,006,641 81%1,991,427 -8% Operating Expenditures 150,000 29,496 20%69,872 -58%- Net Balance 1,600,000 1,795,372 112%936,769 92%1,991,427 - 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 1,800,000 2,000,000 Fiscal Year 1,600,000 1,795,372 936,769 1,991,427 Fund 405 -Customer Facility Charges -Net Balance FY 21-22 Budget FY 21-22 Actual FY 20-21 Actual FY 18-19 Actual Prepared 5/12/2022Page 1 of 8 ITEM 10.B CITY OF PALM SPRINGS Financial Summary Ending April 30, 2022 Fund 410 - Passenger Facility Charges FY 21-22 Budget FY 21-22 Actual FY 21-22 % Of Budget FY 20-21 Actual FY 20-21 vs FY 21-22 % Change FY 18-19 Actual FY 19-20 vs FY 21-22 % Change Operating Revenue 4,275,000 4,017,647 94%1,424,600 182%3,932,303 2% Operating Expenditures 3,023,000 484,420 16%520,920 -7%3,374,199 -86% Net Balance 1,252,000 3,533,227 282%903,680 291%558,104 *2006 & 2008 Debt Service - FY19 * - 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 3,500,000 4,000,000 Fiscal Year 1,252,000 3,533,227 903,680 558,104 Fund 410 -Passenger Facility Charges -Net Balance FY 21-22 Budget FY 21-22 Actual FY 20-21 Actual FY 18-19 Actual Prepared 5/12/2022Page 2 of 8 CITY OF PALM SPRINGS Financial Summary Ending April 30, 2022 Fund 415 - Airport Operations & Maintenance FY 21-22 Budget FY 21-22 Actual FY 21-22 % Of Budget FY 20-21 Actual FY 20-21 vs FY 21-22 % Change FY 18-19 Actual FY 19-20 vs FY 21-22 % Change Operating Revenue 22,500,000 26,060,027 116%18,024,966 45%19,915,026 31% Operating Expenditures 26,328,906 17,398,207 66%16,265,965 7%17,023,263 2% Net Balance (3,828,906) 8,661,820 -226%1,759,001 392%2,891,763 CARES GRANT USED $5,078,179 * 26,060,027 18,024,966 19,915,026 45% -9% 0 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000 30,000,000 FY 21-22 FY 20-21 FY 18-19 YTD Actual Revenue 17,398,207 16,265,965 17,023,263 7% -4% 15,600,000 15,800,000 16,000,000 16,200,000 16,400,000 16,600,000 16,800,000 17,000,000 17,200,000 17,400,000 17,600,000 FY 21-22 FY 20-21 FY 18-19 YTD Actual Expenditures Prepared 5/12/2022Page 3 of 8 CITY OF PALM SPRINGS Financial Summary Ending April 30, 2022 Fund 415 - Airport Operations & Maintenance FY 21-22 Budget FY 21-22 Actual FY 21-22 % Of Budget FY 20-21 Actual FY 20-21 vs FY 21-22 % Change FY 18-19 Actual FY 19-20 vs FY 21-22 % Change Operating Revenues Scheduled Landing Fees 2,130,000 2,533,387 119%1,622,584 56%1,935,475 31% *CARES Act - - 0%3,451,322 -100%1,626,857 -100% Landing Fee Surcharge 1,071,000 1,518,406 142%559,867 171%1,149,491 32% Land Rental 1,605,000 1,155,134 72%1,128,673 2%919,852 26% Leased Parking 3,326,000 4,446,521 134%1,996,133 123%3,246,023 37% Terminal Airline Space 2,197,000 1,802,891 82%1,647,108 9%1,476,686 22% Terminal Non-Airline Rental 1,000,000 1,205,458 121%606,792 99%1,381,887 -13% On Airport Rental Car 5,837,000 9,010,378 154%3,648,867 147%6,173,551 46% All Other Revenue 5,334,000 4,387,853 82%3,363,619 30%2,005,205 119% Total Operating Revenues 22,500,000 26,060,027 18,024,966 19,915,026 *CARES Act - Expire 5/10/2024 5,989,698 - Total Budget 28,489,698 Scheduled Landing Fees 10% *CARES Act 0% Landing Fee Surcharge 6% Land Rental 4% Leased Parking 17% Terminal Airline Space 7% Terminal Non-Airline Rental 5% On Airport Rental Car 34% All Other Revenue 17% AIRPORT OPERATIONS & MAINTENANCE REVENUE Prepared 5/12/2022Page 4 of 8 CITY OF PALM SPRINGS Financial Summary Ending April 30, 2022 Fund 415 - Airport Operations & Maintenance FY 21-22 Budget FY 21-22 Actual FY 21-22 % Of Budget FY 20-21 Actual FY 20-21 vs FY 21-22 % Change FY 18-19 Actual FY 19-20 vs FY 21-22 % Change Operating Expenditures Airport Administration 5,412,490 3,277,497 61%2,746,152 19%3,174,390 3% Airport Security 3,023,764 2,064,996 68%2,213,635 -7%1,995,359 3% Airside Operations 1,052,500 512,603 49%438,199 17%443,874 15% Airport Rescue - Fire 3,619,226 2,592,540 72%3,016,478 -14%2,808,409 -8% Landside Operations 1,548,400 1,051,135 68%839,975 25%946,852 11% Grounds Maintenance 721,600 386,341 54%231,518 67%367,680 5% Terminal Building Operations 6,605,630 4,408,516 67%3,884,934 13%4,188,809 5% Control Center Operations 4,132,397 2,790,044 68%2,707,964 3%2,930,050 -5% U.S. Customs 212,900 314,534 148%187,111 68%167,842 87% PERS Cost Recovery 750,000 - 0%- - Total Operating Expenditures 27,078,907 17,398,207 64%16,265,965 7%17,023,263 2% Operating Revenues in Excess of Operating Expenditures (4,578,907) 8,661,820 1,759,001 2,891,763 Airport Administration 19%Airport Security 12% Airside Operations 3% Airport Rescue -Fire 15% Landside Operations 6% Grounds Maintenance 2% Terminal Building Operations 25% Control Center Operations 16% U.S. Customs 2% PERS Cost Recovery 0% AIRPORT OPERATIONS & MAINTENANCE EXPENDITURES Prepared 5/12/2022Page 5 of 8 CITY OF PALM SPRINGS Financial Summary Ending April 30, 2022 Fund 416 - Airport Capital Projects FY 21-22 Budget FY 21-22 Actual FY 21-22 % Of Budget FY 20-21 Actual FY 20-21 vs FY 21-22 % Change FY 18-19 Actual FY 19-20 vs FY 21-22 % Change Operating Revenue 5,355,500 6,258,007 117%3,079,165 103%1,107,687 465% Operating Expenditures 39,670,741 11,234,309 28%12,452,299 -10%1,514,867 642% Net Balance (34,315,241) (4,976,301) (9,373,134) -47%(407,180) (35,000,000) (30,000,000) (25,000,000) (20,000,000) (15,000,000) (10,000,000) (5,000,000) - (34,315,241) (4,976,301) (9,373,134) (407,180) Fund 416 -Airport Capital Projects -Net Balance FY 21-22 Budget FY 21-22 Actual FY 20-21 Actual FY 18-19 Actual Prepared 5/12/2022Page 6 of 8 CITY OF PALM SPRINGS Financial Summary Ending April 30, 2022 CASH SUMMARY FY 21-22 Actual FY 20-21 Actual FY 18-19 Actual Fund 405 27,124,210 24,955,471 21,353,556 Fund 410 3,116,491 2,215,124 5,184,703 Fund 415 Unrestricted Sub-Total 14,489,935 6,743,977 3,857,537 Fund 416 5,304,750 7,573,063 9,602,849 27,124,210 3,116,491 14,489,935 5,304,750 24,955,471 2,215,124 6,743,977 7,573,063 21,353,556 5,184,703 3,857,537 9,602,849 - 5,000,000 10,000,000 15,000,000 20,000,000 25,000,000 30,000,000 Fund 405 Fund 410 Fund 415 Unrestricted Sub-Total Fund 416 Cash by Fund FY 21-22 Actual FY 20-21 Actual FY 18-19 Actual Prepared 5/12/2022Page 7 of 8 CITY OF PALM SPRINGS Financial Summary Ending April 30, 2022 Coronavirus Aid, Relief, and Economic Security Act (CARES) - Expires - May 10, 2024 Coronavirus Response and Relief Supplemental Appropriations (CRRSA)- Airport Operations Expires - April 14, 2025 Coronavirus Response and Relief Supplemental Appropriations (CRRSA)- Concessions Expires - May 31, 2025 American Rescue Plan Act of 2021 (ARPA) - Concession Expires - May 31, 2025 American Rescue Plan Act of 2021 (ARPA) - Airport Operations Expires - August 10, 2025 Bipartisan Infrastructure Law (BIL)* Expires - 2027 Beginning Balance 11,067,877 4,783,916 280,390 1,121,560 10,791,632 5,100,000 Use as of 6/30/21 5,078,179 ----- Use as of 4/30/22 ------ Remaining Balance 5,989,698 4,783,916 280,390 1,121,560 10,791,632 5,100,000 $11,067,877.0 $4,783,916.0 $280,390.0 $1,121,560.0 $10,791,632.0 $5,100,000.0 Use as of 6/30/21 $5,078,179 $0 $2,000,000 $4,000,000 $6,000,000 $8,000,000 $10,000,000 $12,000,000 Fiscal Year Grants -Remaining Balance Prepared 5/12/2022Page 8 of 8 ITEM 12 .A / AC 0 5 -18-2 2 Page 1 | 1 ITEM 12.A - PAST CITY COUNCIL ACTIONS Airport Commission Meeting of May 18, 2022 City Council Meeting of April 21, 2022: SUBJECT FINDINGS TO CONDUCT CITY COUNCIL AND BOARD, COMMISSION, AND COMMITTEE MEETINGS VIRTUALLY UNDER ASSEMBLY BILL 361 RECOMMENDATION: Find that the City Council has considered the circumstances of the state of emergency during a proclaimed state of emergency, and state or local officials have imposed or recommended measures to promote social distancing, and as a result, the Palm Springs City Council and all of Palm Springs Board, Commission, and Committee meetings will be held by videoconference, in accordance with AB 361. Attachments Item 1A MOTION BY MAYOR PRO TEM GARNER, SECOND BY COUNCILMEMBER WOODS, CARRIED 5-0. The Palm Springs City Council and all of Palm Springs Board, Commission, and Committee meetings will be held by videoconference, in accordance with AB 361. SUBJECT REVIEW AND DISCUSSION OF CITY BOARDS AND COMMISSIONS RECOMMENDATION: Direct Staff as appropriate By consensus, this item was continued to a date uncertain. Attachments Item 3B ITEM 12 .B / AC 5 -18-2 2 Page 1 | 1 ITEM 12.B - FUTURE CITY COUNCIL ACTIONS Airport Commission Meeting of May 18, 2022 - May 26: Amadeus Airport IT Americas, Inc. – Common-Shared Use Passenger Processing System & Support - May 26: Aviatrix Communications, LLC – Airport Brand and Website Development - June 16: Push Media – Airport Advertising Palm Springs International Airport MONTHLY PASSENGER ACTIVITY REPORT - 2022 2022 2021 % Change 2022 2021 % Change 2022 2021 % Change January 117,935 39,614 197.7%118,915 39,468 201.3%236,850 79,082 199.5% February 142,206 57,530 147.2%150,130 63,127 137.8%292,336 120,657 142.3% March 202,993 107,577 88.7%200,890 106,900 87.9%403,883 214,477 88.3% April 185,946 111,376 67.0%172,169 104,401 64.9%358,115 215,777 66.0% May 92,820 -100.0%81,715 -100.0%- 174,535 -100.0% June 66,885 -100.0%62,987 -100.0%- 129,872 -100.0% July 65,869 -100.0%63,594 -100.0%- 129,463 -100.0% August 58,793 -100.0%59,159 -100.0%- 117,952 -100.0% September 65,682 -100.0%70,984 -100.0%- 136,666 -100.0% October 108,923 -100.0%117,068 -100.0%- 225,991 -100.0% November 135,677 -100.0%136,267 -100.0%- 271,944 -100.0% December 136,897 -100.0%139,630 -100.0%- 276,527 -100.0% Year to Date 649,080 1,047,643 105.3%642,104 1,045,300 104.6%1,291,184 2,092,943 105.0% Enplaned Deplaned Total Passengers ITEM 13.A Page 1 of 4 Palm Springs International Airport Best Month Comparison ENPLANEMENTS 2018 2019 2020 2021 2022 Vs Best Mo Jan 117,179 140,896 136,157 39,614 117,935 -16.3% Feb 132,238 156,486 156,909 57,530 142,206 -9.4% Mar 170,949 201,350 113,166 107,577 202,993 0.8% Apr 144,608 160,452 5,811 111,376 185,946 15.9% May 88,714 99,027 10,751 92,820 -100.0% Jun 48,620 55,385 14,827 66,885 -100.0% Jul 45,758 49,864 17,231 65,869 -100.0% Aug 41,838 48,112 18,389 58,793 -100.0% Sep 50,586 52,283 23,087 65,682 -100.0% Oct 79,568 84,627 41,597 108,923 -100.0% Nov 122,254 117,794 52,874 135,677 -100.0% Dec 121,995 121,198 41,517 136,897 -100.0% TOTAL 1,164,307 1,287,474 632,316 1,047,643 649,080 -49.6% % Chg.10.39%10.58%-50.89%65.68% TOTAL PASSENGERS 2018 2019 2020 2021 2022 Vs Best Mo Jan 236,776 280,738 276,099 79,082 236,850 -15.6% Feb 272,495 317,535 320,906 120,657 292,336 -8.9% Mar 341,412 401,972 198,850 214,477 403,883 0.5% Apr 267,638 304,855 10,082 215,777 358,115 17.5% May 168,619 190,756 19,154 174,535 -100.0% Jun 94,024 105,350 28,748 129,872 -100.0% Jul 89,580 97,834 33,776 129,463 -100.0% Aug 85,548 97,941 36,482 117,952 -100.0% Sep 102,887 106,211 47,915 136,666 -100.0% Oct 167,459 177,363 88,777 225,991 -100.0% Nov 245,841 235,656 108,043 271,944 -100.0% Dec 254,739 247,744 83,262 276,527 -100.0% TOTAL 2,327,018 2,563,955 1,252,094 2,092,943 1,291,184 -49.6% % Chg.10.81%10.18%-51.17%67.16% Page 2 of 4 Palm Springs International Airport ACTIVITY BY AIRLINE APRIL 2022 (E & D) AIRLINES 2022 2021 % Change 2022 2021 % Change 2022 2021 % Change Market Share Air Canada 5,455 - 100.0%4,001 - 100.0%9,456 - 100.0%2.6% Alaska 48,070 34,597 38.9%43,564 33,644 29.5%91,634 68,241 34.3%25.6% American 25,740 15,412 67.0%24,087 13,714 75.6%49,827 29,126 71.1%13.9% Delta Air 12,196 8,278 47.3%11,167 7,429 50.3%23,363 15,707 48.7%6.5% Mesa (AA)336 3,622 -90.7%286 3,546 -91.9%622 7,168 -91.3%0.2% SkyWest (Delta Connection)5,769 6,601 -12.6%5,700 5,732 -0.6%11,469 12,333 -7.0%3.2% SkyWest (United Express)10,705 9,379 14.1%9,980 9,022 10.6%20,685 18,401 12.4%5.8% SkyWest (AA)3,521 2,573 36.8%3,470 2,943 17.9%6,991 5,516 26.7%2.0% Southwest Air 24,413 17,036 43.3%24,259 16,650 45.7%48,672 33,686 44.5%13.6% United 20,319 6,922 193.5%20,319 6,582 208.7%40,638 13,504 200.9%11.3% WestJet 14,769 515 2767.8%11,094 452 2354.4%25,863 967 2574.6%7.2% Allegiant Air 4,203 2,022 107.9%4,082 1,621 151.8%8,285 3,643 127.4%2.3% ExpressJet 314 - 100.0%335 - 100.0%649 - 100.0%0.2% Flair 1,081 - 100.0%1,504 - 100.0%2,585 - 100.0%0.7% Frontier Air - 808 -100.0%- 516 -100.0%- 1,324 -100.0%0.0% JetBlue 5,014 1,298 286.3%5,121 918 457.8%10,135 2,216 357.4%2.8% MN Airlines (Sun Country)3,454 2,313 49.3%2,929 1,632 79.5%6,383 3,945 61.8%1.8% Swoop Air 587 - 100.0%271 - 100.0%858 - 100.0%0.2% Charters - - 0.0%- - 0.0%- - 0.0%0.0% TOTAL 185,946 111,376 67.0%172,169 104,401 64.9%358,115 215,777 66.0%100.0% Enplaned Deplaned Total Page 3 of 4 Palm Springs International Airport AIRCRAFT OPERATIONS 2022 2022 2021 vs. Prior 2022 ITINERANT AC AT GA MI AC & AT TOTAL TOTAL CHANGE GA/CIVIL % Jan 2,851 1,276 1,953 72 4,127 6,152 4,948 24.3%31.7% Feb 2,745 1,200 1,983 91 3,945 6,019 4,812 25.1%32.9% Mar 3,405 1,465 2,245 77 4,870 7,192 5,703 26.1%31.2% Apr 3,297 1,312 2,071 124 4,609 6,804 5,435 25.2%30.4% May - - 4,431 #DIV/0! Jun - - 3,120 #DIV/0! Jul - - 2,745 #DIV/0! Aug - - 2,661 #DIV/0! Sep - - 3,020 #DIV/0! Oct - - 4,881 #DIV/0! Nov - - 6,287 #DIV/0! Dec - - 5,773 #DIV/0! TOTAL 12,298 5,253 8,252 364 17,551 26,167 53,816 25.2%31.5% 2022 2021 vs. Prior Yr.2022 LOCAL CIVIL MI TOTAL TOTAL TOTAL CHANGE GA/CIVIL % Jan 428 14 442 6,594 5,210 26.6%36.1% Feb 214 30 244 6,263 5,108 22.6%35.1% Mar 238 1 239 7,431 6,001 23.8%33.4% Apr 218 1 219 7,023 5,665 24.0%32.6% May - - 4,830 #DIV/0! Jun - - 3,704 #DIV/0! Jul - - 3,075 #DIV/0! Aug - - 2,844 #DIV/0! Sep - - 3,228 #DIV/0! Oct - - 5,543 #DIV/0! Nov - - 6,651 #DIV/0! Dec - - 6,278 #DIV/0! TOTAL 1,098 46 1,144 27,311 58,137 24.2%34.2% 2022 2022 Page 4 of 4 Palm Springs International Airport PASSENGER ACTIVITY REPORT - FISCAL YEAR COMPARISON FY '21-'22 % CHANGE FY '20-'21 % CHANGE FY '19-'20 % CHANGE FY '18-'19 FY '21-'22 % CHANGE FY '20-'21 % CHANGE FY '19-'20 % CHANGE FY '18-'19 FY '21-'22 % CHANGE FY '20-'21 % CHANGE FY '19-'20 % CHANGE FY '18-'19 July 65,869 282%17,231 -65%49,864 9%45,758 63,594 284%16,545 -66%47,970 9%43,822 129,463 283%33,776 -65%97,834 9%89,580 August 58,793 220%18,389 -62%48,112 15%41,838 59,159 227%18,093 -64%49,829 14%43,710 117,952 223%36,482 -63%97,941 14%85,548 September 65,682 184%23,087 -56%52,283 3%50,586 70,984 186%24,828 -54%53,928 3%52,301 136,666 185%47,915 -55%106,211 3%102,887 October 108,923 162%41,597 -51%84,627 6%79,568 117,068 148%47,180 -49%92,736 6%87,891 225,991 155%88,777 -50%177,363 6%167,459 November 135,677 157%52,874 -55%117,794 -4%122,254 136,267 147%55,169 -53%117,862 -5%123,587 271,944 152%108,043 -54%235,656 -4%245,841 December 136,897 230%41,517 -66%121,198 -1%121,995 139,630 234%41,745 -67%126,546 -5%132,744 276,527 232%83,262 -66%247,744 -3%254,739 January 117,935 198%39,614 -71%136,157 -3%140,896 118,915 201%39,468 -72%139,942 0%139,842 236,850 199%79,082 -71%276,099 -2%280,738 February 142,206 147%57,530 -63%156,909 0%156,486 150,130 138%63,127 -62%163,997 2%161,049 292,336 142%120,657 -62%320,906 1%317,535 March 202,993 89%107,577 -5%113,166 -44%201,350 200,890 88%106,900 25%85,684 -57%200,622 403,883 88%214,477 8%198,850 -51%401,972 April 185,946 67%111,376 1817%5,811 -96%160,452 172,169 65%104,401 2344%4,271 -97%144,403 358,115 66%215,777 2040%10,082 -97%304,855 May -100%92,820 763%10,751 -89%99,027 -100%81,715 872%8,403 -91%91,729 -100%174,535 811%19,154 -90%190,756 June -100%66,885 351%14,827 -73%55,385 -100%62,987 352%13,921 -72%49,965 -100%129,872 352%28,748 -73%105,350 YTD 1,220,921 82%670,497 -26%911,499 -29%1,275,595 1,228,806 86%662,158 -27%905,089 -29%1,271,665 2,449,727 84%1,332,655 -27%1,816,588 -29%2,547,260 ENPLANED PASSENGERS DEPLANED PASSENGERS TOTAL PASSENGERS ITEM 13.B AIRLINE ORIGIN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Alaska Airlines AS 3314 Portland, OR 2157 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3314 Portland, OR 2212 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3456 San Francisco, CA 0820 1 1 1 1 1 1 1 Alaska Airlines AS 3433 San Francisco, CA 0821 1 1 1 1 1 1 1 1 Alaska Airlines AS 3458 San Francisco, CA 1015 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3458 San Francisco, CA 1137 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3367 San Francisco, CA 1317 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 2283 San Francisco, CA 1610 1 1 1 1 Alaska Airlines AS 3356 San Francisco, CA 1610 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3367 San Francisco, CA 1620 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3356 San Francisco, CA 2055 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3392 San Francisco, CA 2109 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3392 San Francisco, CA 2307 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3438 San Jose, CA 1152 1 1 Alaska Airlines AS 3431 San Jose, CA 1936 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3431 San Jose, CA 2000 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 322 Seattle, WA 0945 1 1 1 1 1 1 1 1 Alaska Airlines AS 3300 Seattle, WA 1325 1 Alaska Airlines AS 3436 Seattle, WA 1325 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 2309 Seattle, WA 1712 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 1320 Seattle, WA 1840 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3300 Seattle, WA 1903 1 1 Alaska Airlines AS 3423 Seattle, WA 2107 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3423 Seattle, WA 2306 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Allegiant Air G4 531 Bellingham, WA 0849 1 1 1 1 1 1 1 1 American Airlines AA 2673 Dallas/Fort Worth, TX 1203 1 1 American Airlines AA 2673 Dallas/Fort Worth, TX 1205 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 2709 Dallas/Fort Worth, TX 1949 1 1 American Airlines AA 2709 Dallas/Fort Worth, TX 2001 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 5836 Phoenix, AZ 1123 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 2924 Phoenix, AZ 1134 1 American Airlines AA 4945 Phoenix, AZ 1136 1 American Airlines AA 1081 Phoenix, AZ 1458 1 American Airlines AA 3191 Phoenix, AZ 1619 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 3141 Phoenix, AZ 1746 1 1 1 1 American Airlines AA 3191 Phoenix, AZ 1821 1 American Airlines AA 3085 Phoenix, AZ 2114 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 3071 Phoenix, AZ 2121 1 American Airlines AA 3085 Phoenix, AZ 2128 1 1 1 1 Delta Air Lines DL 4018 Salt Lake City, UT 1150 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Delta Air Lines DL 4018 Salt Lake City, UT 1158 1 1 1 1 1 Delta Air Lines DL 3911 Salt Lake City, UT 1640 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Delta Air Lines DL 3911 Salt Lake City, UT 1644 1 1 1 1 1 Delta Air Lines DL 4001 Salt Lake City, UT 2130 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Delta Air Lines DL 4001 Salt Lake City, UT 2135 1 1 1 1 1 ExpressJet EV 7031 Reno, NV 0835 1 1 1 1 1 1 1 1 Southwest Airlines WN 3747 Denver, CO 0935 1 Southwest Airlines WN 1412 Denver, CO 1500 1 1 1 Southwest Airlines WN 1099 Denver, CO 1610 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 4033 Denver, CO 1700 1 1 1 AIRLINE ORIGIN 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Southwest Airlines WN 4512 Las Vegas, NV 1130 1 1 1 Southwest Airlines WN 509 Las Vegas, NV 1245 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 38 Las Vegas, NV 1305 1 Southwest Airlines WN 2394 Las Vegas, NV 1730 1 1 1 JUNE 2022 - PSP FLIGHT ARRIVALS Airline Code ARVL TIME ARRIVALS - JUNE 2022 TRAVEL DATE PUBLISHED FLIGHTS via DIIO as of 05/02/2022 - SUBJECT TO CHANGE - ALWAYS VERIFY WITH AIRLINES TO CONFIRM ACCURACY Flight Number Airline Code Flight Number ARVL TIME ARRIVALS - JUNE 2022 TRAVEL DATE Page 1 of 4 06-2022 - PSP AIRLINE SCHEDULES ITEM 13.C Southwest Airlines WN 2130 Oakland, CA 0925 1 1 1 Southwest Airlines WN 201 Phoenix, AZ 0935 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 4797 Phoenix, AZ 1005 1 1 1 Southwest Airlines WN 256 Phoenix, AZ 1045 1 1 1 Southwest Airlines WN 2618 Oakland, CA 1150 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 2362 Phoenix, AZ 1505 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 104 Phoenix, AZ 1600 1 1 1 Southwest Airlines WN 1039 Phoenix, AZ 1750 1 Southwest Airlines WN 2454 Oakland, CA 1910 1 Southwest Airlines WN 2359 Oakland, CA 2030 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 4109 Oakland, CA 2105 1 1 1 Southwest Airlines WN 1728 Oakland, CA 2210 1 1 1 Southwest Airlines WN 1966 Sacramento, CA 1105 1 Southwest Airlines WN 879 Sacramento, CA 1155 1 1 1 Southwest Airlines WN 2393 Sacramento, CA 1410 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 4111 Sacramento, CA 1545 1 1 1 Southwest Airlines WN 1021 Sacramento, CA 2020 1 1 1 Swoop Inc.WO 722 Edmonton, AB, Canada 1030 1 1 1 1 United Airlines UA 535 Denver, CO 1231 1 1 United Airlines UA 4700 Denver, CO 1236 1 1 1 1 1 1 1 United Airlines UA 4700 Denver, CO 1237 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 2458 Denver, CO 1504 1 1 United Airlines UA 5560 Denver, CO 1713 1 United Airlines UA 5560 Denver, CO 1716 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 5560 Denver, CO 1730 1 1 1 1 1 1 1 United Airlines UA 4695 Denver, CO 2020 1 1 1 1 1 1 1 United Airlines UA 4695 Denver, CO 2028 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 4695 Denver, CO 2031 1 United Airlines UA 282 Denver, CO 2037 1 United Airlines UA 4708 Denver, CO 2043 1 United Airlines UA 4676 Los Angeles, CA 2359 1 1 United Airlines UA 1780 San Francisco, CA 1028 1 1 United Airlines UA 788 San Francisco, CA 1222 1 1 1 United Airlines UA 788 San Francisco, CA 1228 1 1 1 1 1 1 1 United Airlines UA 788 San Francisco, CA 1231 1 1 1 United Airlines UA 788 San Francisco, CA 1232 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 5693 San Francisco, CA 1330 1 United Airlines UA 5614 San Francisco, CA 1458 1 1 United Airlines UA 5633 San Francisco, CA 1746 1 United Airlines UA 5703 San Francisco, CA 1800 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 5703 San Francisco, CA 1810 1 1 1 1 1 1 1 United Airlines UA 5869 San Francisco, CA 2205 1 1 1 1 1 1 1 United Airlines UA 5869 San Francisco, CA 2206 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 5869 San Francisco, CA 2218 1 1 WestJet WS 1468 Calgary, AB, Canada 1207 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 WestJet WS 1722 Vancouver, BC, Canada 1052 1 1 1 1 WestJet WS 1722 Vancouver, BC, Canada 1217 1 1 1 1 1 1 1 1 1 Page 2 of 4 06-2022 - PSP AIRLINE SCHEDULES AIRLINE DESTINATION 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Alaska Airlines AS 3315 Portland, OR 0800 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3315 Portland, OR 0925 1 1 Alaska Airlines AS 3315 Portland, OR 0930 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3312 San Francisco, CA 0600 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3312 San Francisco, CA 0700 1 1 1 1 1 1 1 1 Alaska Airlines AS 3456 San Francisco, CA 0900 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3433 San Francisco, CA 0930 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3458 San Francisco, CA 1055 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3458 San Francisco, CA 1220 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3367 San Francisco, CA 1400 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 2283 San Francisco, CA 1650 1 1 1 1 Alaska Airlines AS 3356 San Francisco, CA 1650 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3367 San Francisco, CA 1700 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3356 San Francisco, CA 2135 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3428 San Jose, CA 0800 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3428 San Jose, CA 0900 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3455 Seattle, WA 0600 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 3455 Seattle, WA 0700 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 320 Seattle, WA 1040 1 1 Alaska Airlines AS 320 Seattle, WA 1045 1 1 1 1 1 1 Alaska Airlines AS 3300 Seattle, WA 1240 1 1 Alaska Airlines AS 3300 Seattle, WA 1405 1 Alaska Airlines AS 3436 Seattle, WA 1405 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 2309 Seattle, WA 1752 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Alaska Airlines AS 145 Seattle, WA 1942 1 1 1 1 1 1 1 1 1 Allegiant Air G4 541 Bellingham, WA 0934 1 1 1 1 1 1 1 1 American Airlines AA 2425 Dallas/Fort Worth, TX 0600 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 2425 Dallas/Fort Worth, TX 0615 1 1 American Airlines AA 2673 Dallas/Fort Worth, TX 1256 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 2673 Dallas/Fort Worth, TX 1257 1 1 American Airlines AA 3016 Phoenix, AZ 0641 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 3285 Phoenix, AZ 0650 1 1 American Airlines AA 5878 Phoenix, AZ 1159 1 1 1 1 American Airlines AA 5878 Phoenix, AZ 1210 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 4946 Phoenix, AZ 1220 1 American Airlines AA 1557 Phoenix, AZ 1225 1 American Airlines AA 1081 Phoenix, AZ 1640 1 American Airlines AA 3191 Phoenix, AZ 1657 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 American Airlines AA 3141 Phoenix, AZ 1817 1 1 1 1 Delta Air Lines DL 3854 Salt Lake City, UT 0600 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Delta Air Lines DL 3854 Salt Lake City, UT 0610 1 1 1 1 1 Delta Air Lines DL 4018 Salt Lake City, UT 1235 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Delta Air Lines DL 4018 Salt Lake City, UT 1244 1 1 1 1 1 Delta Air Lines DL 3911 Salt Lake City, UT 1725 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Delta Air Lines DL 3911 Salt Lake City, UT 1730 1 1 1 1 1 ExpressJet EV 7032 Reno, NV 0915 1 1 1 1 1 1 1 1 Southwest Airlines WN 3656 Denver, CO 0555 1 Southwest Airlines WN 4080 Denver, CO 0625 1 1 1 Southwest Airlines WN 2130 Denver, CO 1015 1 1 1 Southwest Airlines WN 509 Denver, CO 1320 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 AIRLINE DESTINATION 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Southwest Airlines WN 1966 Las Vegas, NV 1135 1 Southwest Airlines WN 2376 Las Vegas, NV 1220 1 1 1 Southwest Airlines WN 2618 Las Vegas, NV 1225 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 879 Las Vegas, NV 1230 1 1 1 JUNE 2022 - PSP FLIGHT DEPARTURES PUBLISHED FLIGHTS via DIIO as of 05/02/22 - SUBJECT TO CHANGE - ALWAYS VERIFY WITH AIRLINES TO CONFIRM ACCURACY Airline Code Flight Number DEP TIME DEPARTURES - JUNE 2022 TRAVEL DATE Airline Code DEP TIME DEPARTURES - JUNE 2022 TRAVEL DATEFlight Number Page 3 of 4 06-2022 - PSP AIRLINE SCHEDULES Southwest Airlines WN 2129 Oakland, CA 0600 1 1 1 Southwest Airlines WN 2273 Oakland, CA 0645 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 3654 Oakland, CA 0650 1 Southwest Airlines WN 2176 Oakland, CA 1620 1 1 1 Southwest Airlines WN 104 Oakland, CA 1645 1 1 1 Southwest Airlines WN 1099 Oakland, CA 1655 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 1784 Phoenix, AZ 1010 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 3747 Phoenix, AZ 1030 1 Southwest Airlines WN 257 Phoenix, AZ 1115 1 1 1 Southwest Airlines WN 1413 Phoenix, AZ 1535 1 1 1 Southwest Airlines WN 2363 Phoenix, AZ 1550 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 4033 Phoenix, AZ 1735 1 1 1 Southwest Airlines WN 6511 Phoenix, AZ 1820 1 Southwest Airlines WN 2134 Sacramento, CA 0700 1 1 1 Southwest Airlines WN 4797 Sacramento, CA 1040 1 1 1 Southwest Airlines WN 38 Sacramento, CA 1340 1 Southwest Airlines WN 2394 Sacramento, CA 1445 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Southwest Airlines WN 2394 Sacramento, CA 1800 1 1 1 Swoop Inc.WO 723 Edmonton, AB, Canada 1120 1 1 1 1 United Airlines UA 5521 Denver, CO 0530 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 2441 Denver, CO 0540 1 1 United Airlines UA 4689 Denver, CO 0707 1 1 United Airlines UA 4689 Denver, CO 0908 1 1 1 1 1 United Airlines UA 4689 Denver, CO 0919 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 5431 Denver, CO 1317 1 1 1 1 1 1 1 United Airlines UA 5431 Denver, CO 1318 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 587 Denver, CO 1332 1 1 United Airlines UA 2056 Denver, CO 1628 1 1 United Airlines UA 5379 Los Angeles, CA 0617 1 1 United Airlines UA 5617 San Francisco, CA 0600 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 5997 San Francisco, CA 0600 1 United Airlines UA 5997 San Francisco, CA 0800 1 1 1 1 1 1 1 United Airlines UA 5997 San Francisco, CA 0801 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 5827 San Francisco, CA 1014 1 1 United Airlines UA 2481 San Francisco, CA 1321 1 1 1 United Airlines UA 2155 San Francisco, CA 1322 1 1 United Airlines UA 2481 San Francisco, CA 1329 1 1 1 1 1 1 1 United Airlines UA 2481 San Francisco, CA 1332 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 United Airlines UA 5509 San Francisco, CA 1931 1 1 WestJet WS 1469 Calgary, AB, Canada 1305 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 WestJet WS 1723 Vancouver, BC, Canada 1145 1 1 1 1 WestJet WS 1723 Vancouver, BC, Canada 1315 1 1 1 1 1 1 1 1 1 Page 4 of 4 06-2022 - PSP AIRLINE SCHEDULES From:Harry Barrett To:Pavel Budilo; Christina Brown; Aftab Dada; Aftab Dada; Kevin J. Corcoran; Kevin J. Corcoran Cc:Victoria Carpenter; Daniel Meier Subject:RE: Airport Cleanliness Date:Thursday, May 5, 2022 5:13:54 PM Hi Paul, Thank you for taking this up and responding. There has been additional movement on some of these things: Concerning airport hygiene: PSP airport staff is being completely retrained on cleaning processes, including standardizing procedures, a method for auditing/reporting, and realignment of duties. This has been a goal for nearly a year now and we’ve reached the point where those changes are starting to take effect. Vector Solutions, the contractor supplementing our staff, is still working on recruiting additional staff to fulfill their contract. However, their team has been working for two weeks now and we are noticing a gradual improvement in the cleanliness of the facility. We are continuing to engage with them on a weekly basis to ensure they understand the needs of the airport. There is recognition across the City that certain positions are well understaffed, our janitorial team included. Last night during our City Council study session the airport requested additional staff or janitorial services. While I am unable to speak for the City Council, the group appeared to understand the need for additional resources and I imagine our requests will be approved. There is also recognition that some areas will need deep cleaning due to neglect – and that effort is already being coordinated. Regarding baggage claim: Airline staff have been notified of the issues/comments we’ve been receiving concerning bag return times. It appears that the challenge is a manpower/contractual issue – and specific to two airlines. We have met with those airlines and they are actively working to improve their ground handling. ITEM 13.D There have been complaints to the airport about baggage claim being disorganized. While airport staff don’t have the ability to get into the day to day with the airlines, we have done two things: We have met with the airlines to set parameters for which belt they drop bags on. It appears that some airlines were waiting to use a “preferred” belt, which is something the airport does not recommend as it causes delays Airport staff are in the process of installing PA systems on the airside of the airport (at the bag drops), which will help airline ground personnel. The intent is for airlines to use the system to announce which belt a flight’s bags are being deposited to. Until now, the agent in the Baggage Office was responsible for making that announcement, but with the staffing challenges the airlines have been unable to both drop bags and staff the baggage office. We have asked the Navigators/volunteer staff to assist with providing information to inbound passengers who may have questions about their bags We are in the process of identifying temporary solutions to ease congestion in bag claim until a long-term solution can be identified. Some of the more feasible ideas need to be vetted with TSA and with the City agencies so that we have a clear understanding of the impacts. Outbound Baggage Handling System: The outbound system is frankly more of a challenge. We have been working with the designer, manufacturer and the software provider to make changes in an effort to improve efficiency. We have noticed small improvements, however they are not sufficient enough to overcome the system shortfalls. The airport has contracted with a third-party consultant to conduct an independent assessment of the system and to provide recommendations for implementation. We expect that process to take 2-3 months. Airport staff is working on contingency plans for the BHS for the upcoming season to mitigate issues to the extent we can. Concessions: The final draft RFP for concessions should be distributed to the Airport Commission by this evening. Unfortunately, due to infrastructure and spatial constraints, adding concessions to the current contract has been a challenge; the airport is proposing some ideas to Paradies to enhance offerings and shorten wait times for the upcoming season. We are awaiting a response from Paradies on the feasibility. As you mentioned, many of these issues are tied directly to the passenger increases. We’ve seen a number of these challenges lessen as the seasonal carriers have gone dormant. However, we do believe these issues will return going into the winter and our staff is working through those scenarios to identify solutions. Thanks, Harry Barrett Jr., A.A.E.  Executive Director of Aviation From: Pavel Budilo <pbudilo@yahoo.com> Sent: Thursday, April 28, 2022 10:27 AM To: Christina Brown <Christina.Brown@palmspringsca.gov>; Harry Barrett <Harry.Barrett@palmspringsca.gov>; Aftab Dada <aftab.dada@hilton.com>; Aftab Dada <adada@hiltonpalmsprings.com>; Kevin J. Corcoran <kevin@kevinjcorcoran.com>; Kevin J. Corcoran <kjcorcoran2015@gmail.com> Subject: Fw: Airport Cleanliness NOTICE: This message originated outside of The City of Palm Springs -- DO NOT CLICK on links or open attachments unless you are sure the content is safe. All, Please see below email I received as the General Managers of Indian Wells hotels and resorts are most likely getting complaints about PSP from their patrons. I have responded and am open to any further input you may wish to provide. Regards, Paul Budilo ----- Forwarded Message ----- From: Pavel Budilo <pbudilo@yahoo.com> To: Chris Freeland <cfreeland@indianwells.com> Cc: Peter Castro <pcastro@indianwells.com> Sent: Thursday, April 28, 2022, 10:22:15 AM PDT Subject: Re: Airport Cleanliness Chris, Interestingly these were addressed at our meeting 2 weeks ago and some of the issue have since been taken care of and rectified while others are in process to be solved. As you know PSP airport has experienced significant growth in the past 2 years and nearly all other airports sans PSP have also reported a significant surge in air travel that has, frankly, surprised the airports. The issue specifically at Palm Springs airport was that planes would land at the airport and travelers would deplane in large droves and would immediately head for the restrooms, overwhelming staff and resources tasked with maintaining the cleanliness of the restrooms. Suddenly you have a huge spike in users that would overwhelm the waste canisters and other issues in the stalls. Airport staff is now more aware of this and is cleaning and maintaining in more frequent intervals the restrooms. Other issues such as long lines and baggage are also being addressed. The baggage system at the airport was fully upgraded last year at a cost of several million dollars and a new more efficient system has been installed . Some "kinks" are still being worked out of the system. Some of the added strain is also due to the growth seen at the airport and the Commission and Airport Executives have placed the issue related to the wait time for claiming baggage a top priority with possible solutions identified in our Commission meeting 2 weeks ago. In 2 weeks we will hear updates to the proposed and planned remedies and I will respond to you with further updates. My belief is that we need to provide a great experience to travelers to the Coachella Valley and that experience begins with travelers who utilize PSP when they arrive at the airport. We need to be the Gold Standard as that level of service is maintained among our hotels in Indian Wells and surrounding areas. My belief is also that problems cannot be fixed unless we are aware of them so I thank you and the General Managers for bring these issues to the attention of the Airport Commission. Additionally, if you would like me to address this and other airport-related items with the General Managers next time you meet with them please let me know and I will be more than happy to speak with them. Regards, Paul Budilo On Wednesday, April 27, 2022, 08:44:21 AM PDT, Chris Freeland <cfreeland@indianwells.com> wrote: Paul, Hope you re well. Yesterday, I met with the General Managers of our local hotels. At the meeting we discussed comments we have been hearing about the overall cleanliness and lack of amenities at the Palm Springs Airport (e.g., dirty restrooms, lack of toilet paper, long food lines, long waits for baggage, etc.). We thought it best to share with you since you serve as our liaison to the Board. We will be meeting again on May 24th and I can update the General Managers at that meeting, if you have anything we can report. Thank you, Chris ITEM 14 .A / AC 5 -18-2 2 Page 1 | 1 ITEM 14.A - FUTURE COMMITTEE MEETINGS Airport Commission Meeting of May 18, 2022 Date Time Committee July - TBD TBD Budget and Finance Committee July – TBD TBD Operations, Properties and Facilities Committee July 20, 2022 4:00 P.M. Noise Committee September – TBD TBD Budget and Finance Committee October 19, 2022 4:00 P.M. Noise Committee November - TBD TBD Budget and Finance Committee TBD TBD Ad Hoc Landscape Committee TBD TBD Marketing and Business Development Committee