HomeMy WebLinkAboutA7277 - INTELLESYSONECONTRACT ABSTRACT
Contract/Amendment
Name of Contract:
Company Name:
Company Contact:
Email:
Summary of Services:
Contract Price:
Contract Term:
Public Integrity/ Business
Disclosure Forms:
Contract Administration
Lead Department:
Contract Administrator/ Ext:
Contract Approvals
Council/City Manager Approval Date:
Agreement Number:
Amendment Number:
Contract Compliance
Exhibits: Signatures:
Insurance: Bonds:
Business License:
Sole Source Co-Op
CoOp Agmt #: Sole Source
Documents: CoOp Name:
CoOp Pricing:
By: Submitted on:
Contract Abstract Form Rev 6.13.23
Authorized Signers:
Name, Email
(Corporations require 2 signatures)
Intelesys Mitel SUpport Amendment
IntelesysOne
Jessye Gentry
JessyeG@IT4PS.com
$8,029.00
1-Year 9-1-2023 to 8-31-2024
Yes
Richard Balzer: RickB@IT4PS.com
Aaron Betts: AaronB@IT4PS.com
Information Technology
Larry Klingaman
5/19/2019
A7277
1
N/A
N/A
N/A
Yes
N/A
No
8/17/23 Kendall Bradley
DocuSign Envelope ID: 297F9503-767A-44A7-9C58-B15EA46361E1
Amendment 1 to Contract – City of Palm Springs Mitel VoIP system
1.This first amendment (the "Amendment") is made by Intelesys and the City of Palm
Springs, parties to the agreement Mitel VoIP system dated 5-1-2019 (the "Agreement").
2.The Agreement is amended as follows:
The original term of the agreement is not changing and the current support term for the
system is extended with the original contract equipment and licenses at the same discounted price of $15,900.00, and additional expansion equipment and licenses
purchased during the term of the agreement to be covered at the same discount level as the original agreement totaling $8,029.00 for a total contract amendment of
$23,929.00. This amendment may be ordered until 9-21-2023, at which time a 20% reinstatement fee applies. Equipment and license changes are as follows:
EQUIPMENT Original
Qty Adds Current
Qty
ST 50A 10 5 15
ST 1D 0 2 2
ST 100A 4 4
ST 24A 0 1 1
Licensing 0
Mailbox Only 0 31 31
Courtesy License 89 34 123
Telephony License 59 46 105
Essentials License 296 40 336
Standard UC License 0 2 2
SIP Device 19 -5 14
Virtual SIP Trunk Qty. 1 0 11 11
Virtual SIP Trunk Qty. 50 2 2 4
E911 6 or More 1 1
Active Directory 1 1
Edge Gateway License 1 0 1
Additional site 8 2 10
As in the original contract, telephone sets and server hardware are not covered under this agreement except where trouble shooting requires analysis of these components to
determine any system issues.
3. Except as set forth in this Amendment, the Agreement is unaffected and shall
continue in full force and effect in accordance with its terms. If there is conflict between
DocuSign Envelope ID: 297F9503-767A-44A7-9C58-B15EA46361E1
this amendment and the Agreement or any earlier amendment, the terms of this
amendment will prevail.
Intelesys
By: ____
Printed Name: Richard Balzer
Title: President
Dated: 9-20-2023
.
City of Palm Springs
By: __________________________
Printed Name: _________________
Title: ________________________
Dated: _________________
SIGNATURES ON FOLLOWING PAGE
DocuSign Envelope ID: 297F9503-767A-44A7-9C58-B15EA46361E1
Revised 4.13.23
IN WITNESS WHEREOF, the Parties have executed this Agreement as of the dates stated
below.
CONTRACTOR:
By: _______________________________________By: _________________________________________
Signature Signature
(2nd signature required for Corporations)
Date:Date:
CITY OF PALM SPRINGS:
APPROVED BY CITY COUNCIL:
Date: _5/1/2019 Item No. 1.B
APPROVED AS TO FORM: ATTEST:
By: ___________________________ By: _______________________________
City Attorney City Clerk
APPROVED:
By: _______________________________ Date:
City Manager – over $50,000
Deputy/Assistant City Manager – up to $50,000
Director – up to $25,000
Manager – up to $5,000
DocuSign Envelope ID: 297F9503-767A-44A7-9C58-B15EA46361E1
9/21/2023 9/21/2023
9/21/2023
In.telesy7 ze PROPOSAL AND CONTRACT
TO: City of Palm Springs FROM: .Intelesys0ne
3200 E.Tahauitz Canyon Way 315.5-13 E Sedona Court -.
Palm Springs,CA 92262 Ontario,CA 91764
Propose to fumish all materials and perform all labor necessary to complete the following:
Description Mitel VolP system
TOTAL EQUIPMENT 1781826.53 plus $1,478.06 shipping,
SALES TAX AT 9.25 % 14,668.05
INSTALLPROGRAM/SUP PORT. 65.823:45.
TOTAL INVESTMENT 260,796.09
NOTE#1:THIS TELEPHONE SYSTEM COMES EQUIPPED FOR 50 SIP TELEPHONE COMPANY LINES,500-STATION PORTS,AND Attachment A&B
All of the above work is to.be completed in a substantial and workmanlike manner according to standard practices for the sum of
260,796.09
Progress payments shall be made as follows:Payable to IntelesysOne.
Upon Signing This Contract Down Payment$0 .
Due 2 weeks prior to installation$0
Due after completion of Installation$260,796.09
This proposal is valid for-30 days,and if accepted on or before:that date,work will commence approximately within 15 days and will be substantially completed
approximately within 2 days. Subject to delays caused by acts of God,stormy weather,uncontrollable labor trouble,or unforeseen contingencies. Any altemation-or
deviation from the above specifications,including but not limited to any such alteration or deviation involving additional material and/or labor costs,will be executed
only-upon a written order for same,signed by customer and Intelesys-Communications,.and if there is:any charge for such alteration or deviation,the additional
charge.will be added to the contract price of this contract. A 30%fee will be charged for customer canceled contracts. If any payment is not made when due, .
Intelesys-Communications,may suspend work on the job until such time as all payments due have been.made. A failure to make.paymeni for a period in excess of 5
days,from the due date,shall be deemed a material breach of this contract.
WARRANTY . Respectfully submitted,
Months arts and
IntelesysOne an
1 on p Interconnect company
12
Months labor under normal wear and tear conditions..
3155-B E Sedona.Court.
Extended warranty is available for additional cost._. . Address
Ontario, CA 91764 (800)477-8578
City State Zip.Phone.
ACCEPTANCE
You-we hereby.authorized to furnish all materials and labor required to complete the.work mentioned in the Proposal,for which I/we agree.to pay the contract price
mentioned in this Proposal,and according to the terms thereof. I/we have read and agree to the provisions contained herein,and in any attachments hereto,which
arp de a parUereof and are des '
Section 7019-Contractor License Law
Authoriza, ure Under the Mechanic's Lien Law,any contractor,subcontractor,laborer,material
man or other person who helps to improve your property and is not paid for his
labor,services or material,has a right to enforce his claim against your property.
Under the law,you may protect yourself against such claims by filing,before
commencing such work or improvement,an original contract for the work of
improvement or a modification thereof,in the office of the.county recorder of the
1Q{ county where the property is situated and requiring that a contractors payment
Date: l I bond be recorded in such office. Said bond shall be in an amount not less than
fifty percent(50%)of the contract price and shall,in addition to any conditions for
LICENSED BONDED INSURED the performance of the contract,be conditioned for the payment in full of the .
State Lic.#729063 claims of all persons furnishing labor,services,equipment or materials for the
work described in said contract.
Contractors are required,by lawto be licensed and regulated by the Contractors State License Board(3132 Bradshaw Road,)Sacramento,California.(Mailing
93 Address:P.0.Box 2600,Sacramento,California 95826)
SEE REVERSE SIDE FOR CONDITIONS p ppF{®VED B1(C coUNCIL
ORIGINAL BID
1y clerk AND/OR AGREEMENT
Intelesys is dedicated to serving its customers effectively.These provisions are intended to clarify the expectations of Intelesys and the Customer so that the
Custorers needs may be met and misunderstandings may be avoided. The Customer is urged to read and understand these provisions before signing this
agreement.
Equipment installation:Intelesys will install the Equipment at the Customer's Risk management:The Customer accepts all risks and consequences of these
premises in a workmanlike manner. Intelesys will not be responsible for any acknowledged facts and of any other interruption of or interference or problem
delays in installation or and damages resulting there from.The Customer is with its telephone service.The Customer expressly releases Intelesys and will
responsible to provide appropriate space, power, and environmental controls hold Intelesys harmless from all liability,costs,and attorneys'fees for any loss
for the Equipment. The Customer bears all risk of loss to the Equipment from of business or any other consequential,incidental,general,special,and other
all causes(such as casualty or theft)other than Intelesys'gross negligence, damages,whether suffered by the Customer or by another person or entity,
from the time that the Equipment is delivered to the Customers'premises,both foreseeable or not,arising from any interruption in service,equipment failure,
before and after installation is complete.If installation is delayed by the actions or other problem, whatever the cause, related to,the Customer's telephone
or inaction of the Customer or the Customer's other vendors,or if the Customer service or this agreement,or arising from the Customer's use of the Equipment
requests changes, then the Customer will pay Intelesys' normal charges for provided under this agreement,whether or not attributable to Intelesys'actions
time, mileage, expenses, and supplies expended as a result of the delay or or inaction. The Customer expressly waives the provisions and benefits of
changes. Intelesys will provide training to the Customer's personnel in the use Section 1542 of the California Civil Code,which provides. A general release
of the Equipment up to the number of hours of instructor time indicated in this does not extend to claims which the creditor does not know or suspect to exist
agreement in his favor at the time of executing the release,which if known by him must
Pricing:The Customerwill pay all applicable sales,use,gross receipts,or other have materially affected his settlement with the debtor.
taxes. The Customer will pay Intelesys' normal rates for time, mileage, Intelesys' obligation: If any problem arises, the Customer must inform
expenses,and supplies whenever Intelesys provides services to the Customer,
Intelesys in writing. Intelesys'sole obligation is to exercise its best reasonablewhicharenototherwiseincludedinthisagreement.
efforts to resolve problems of which it is made aware and which are within its
Timely payment:The Customer will pay the deposit when this agreement is control.If and only if Intelesys fails to do so within 30 days after receiving written
signed by the Customer and will pay the balance immediately upon delivery of notice,the Customer may terminate this agreement;this is the Customer's sole
the Equipment, unless other arrangements are made in a signed agreement. remedy. If Intelesys is asked to resolve a problem which was caused by the
Except as otherwise provided,all other charges will be due and payable by the Customer, another vendor, or anyone other than Intelesys and which is not
Customer 10 days after the billing date.The Customer will pay a late payment covered by the warranty(if any) provided by Intelesys,then the work will he
fee of 1'/4%per month on any balance remaining unpaid 30 days after the billed to avid paid by Customer at Intelesys' normal rates; such work is not
billing date.The Customer will pay Intelesys$25 for any returned check.If the included in the pricing of this agreement
Customer has a good faith dispute with Intelesys over a portion of a payment
due,the Customer will pay the uncontested portion of the bill pending resolution Termination:This agreement may be terminated by Intelesys at any time(a)if
of the balance;no objection to a bill will be considered valid unless it is received the Customers credit record is or becomes unsuitable in the sole judgment of
by Intelesys in writing within 30 days after the billing date. Intelesys,(b)if the Customer breaches this agreement in any way or violates
any law or regulation related to telephone service,or(c)if Intelesys is prevented
Credit: This agreement is contingent upon Intelesys' approval of the by causes outside its reasonable control from performing its obligations.The
Customer's credit.The Customer authorizes Intelesys to inquire of reporting Customer may terminate this agreement only if(i)Intelesys fails to remedy a
agencies and others as to the Customer's credit. problem within 30 days as provided specifically in this agreement or(ii) the
Acknowledgments:The Customer acknowledges and agrees to the following: Customer first pays to Intelesys the cancellation fee specified in this agreement
Intelesys is a California corporation. Either party may terminate this agreement upon 30 days'written notice to the
Intelesys may contract with third parties to provide services to the other party(provided that the release,hold harmless, and other provisions of
Customer. Wherever the context permits, in this agreement Intelesys an ongoing nature shall continue in effect).
includes all persons and entities acting on behalf of or in concert with, Interpretation: This agreement incorporates the entire agreement of the
Intelesys. However, no such third party shall be deemed an agent or
parties as to its subject matter,replacing and nullifying all prior representations,
employee of Intelesys. warranties, discussions, and agreements. This agreement can only beIntelesysmaytransferitsinterestinthisagreementtoathirdpartywithout
the further consent of the Customer. amended in writing and signed by the party to be bound by the amendment.
The titles and headings are solely for convenience of reference and do notIntelesysbrelyingupontheaccuracyandcompletenessofallinformation
explain,limit,or modify an provision.If an portion of this agreement is heldprovidedbytheCustomertoIntelesys;the Customers signature on this P ty y p y p g
agreement constitutes the Customer's warranty and representation of the by a court to be unenforceable, it will be deemed modified to the extent
accuracy and completeness of this information. necessary to be enforceable,and as so modified it will continue in full force.
Telephone service may be interrupted or made unsatisfactory as a result Each party agrees to execute and deliver all documents and to take all other
of many circumstances, such as equipment failures, power outages, steps necessary or appropriate to achieve the purposes of this agreement.This
network outages,natural disasters,strikes,and simple human error. agreement will benefit and bind the heirs, successors, personal
Changeover to new service or equipment generally takes 30 days and can representatives,and assigns of the parties. If the Customer consists of more
in rare instances result in temporary interruption of service,errors in billing, than one person or entity,then all obligations undertaken by the Customer are
and the like. This can be caused, for example, from unforeseen undertaken jointly and severely by each person or entity included as the
configuration problems,scheduling problems with other vendors,lack of Customer.Time is of the essence of this agreement.
access,or miscommunication.
Any projected savings are based upon Intelesys' experience with other Disputes:In the event of any default or dispute under this agreement,the non-
customers and are not guaranteed. defaulting or prevailing party will be entitled to recover reasonable attorneys'
Intelesys'only express or implied warranty,if any,is as specifically stated fees avid costs from the defaulting or non-prevailing party,whether or not a
elsewhere in this agreement;beyond this,the Customer will look solely to lawsuit is filed.Any action instituted under this agreement may be brought only
the manufacturer's warranty, if any. Intelesys specifically makes no in San Bernardino County,California.
express or implied warranty or guaranty of uninterrupted service or that its Signatures: Each individual signing this agreement on behalf of a party
services will free from error or as to the description, quality, individually represents and warrants to the other party that the individual has
merchantability,,completeness,or fitness for any purpose of any goods or
full power and authority to sign this agreement on behalf of the party. This
services provided.Any warranty will not cover damage caused from other
agreement will be deemed approved by Intelesys when either a copy signed by
other than Intelesys personnel.
than normal use and will voided if the Equipment is serviced by anyone
Intelesys is delivered to the Customer or Intelesys begins to perform its
obligations under the agreement.
Mitel VolP System - Citv of Palm s rin s -Attachment A
NASPO
Contract#7- Discount
Citywide Totals
14-70-09 Category
Part Number
Voice Switch ST50A Appliance 10523 P1 2,000.00 10 1 $20,000.00
Voice Switch ST100A Appliance 10524 Pt 3,200.00 4 12,800.00
Voice Switch ST100DA Appliance 10525 P1 6,100.00
Voice Switch ST1 D Appliance 10526 P1 3,000.00
Voice Switch ST2D Appliance 10529 P1 5,400.00
Rack Mount I0t 10521 P1 95.00 12 1,140.00
NASPO Contract#7-14-70-09 Discount 47.5% (35%Required) 16,121.50
Hardware Subtotal 17.818.SO
Courtesy License 30145 P1 99.00 89 8,1111,00
Telephony License 30146 P1 159.00 59 9,381.00
Essentials UC License 30147 P1 199.00 296 $58,904.00
Standard UC License 30148 P1 299.00
SIP Device License 30053 P1 30.00 19 570.00
SIP Trunk License,50 count 30139 P7 3,750.00 2 7,500.00
Site License 30044 1 P1 495.00 8 1 $3,960.00
NASPO Contract#7-14-70-09 Discount 47.5% (35%Required) 42,334.85
Software Subtotal 46,791.15
IP420G 10546 P1 1 219.00 113 1 $24,747.00
IP480G 10497 P1 369.00 284 $104,796.00
IP485G 10498 P1 429.00 12 5,148.00
Wireless Conference Room Dish N/A N/A 649.00 19 $12,331.00
Existing Analog Phone/Device N/A N/A 0.00 8
Vesta Integration N/A N/A 160.00 8 1,280.00
DSS Console(requires IP485G)1 10518 P1 349.00
User Guides(Set of 25) 1 10304 P2N 10.00 30 300.00
NASPO Contract#7-14-70-09 Discount 47.5% (35%Required) 52,272.77
Non-NASPO Contract#7-14-70-09 Government Discount 11,705.46
Telephones Subtotal 84,623.78
ardware Software Support
Annual Support(Required in Year 1)no phones after ear 1 1 $18,689.36
NASPO Contract#7-14-70-09 Discount 15% (15%Required)2,803.40
Hardware Software Support Subtotal 94111 S3N 15,885.96
Ices- TOTALCOST
Project Management 91086 1 S1N 150.00 64 1 $9,600.00
Training-End user and Admin 93066 S1N 125.00 74 9,250.00
Installation 91086 S1N 175.00 228 $39,900.00
NASPO Contract#7-14-70-09 Discount 15% (15%Required)8,812.50
Professional Services Subtotal 49,937.50
VMware server for 6 virtual servers N/A N/A 5,665.001 1 1 $5,665.00
HQ Server N/A N/A 850.00 1 850.00
Application Server N/A N/A 850.00 1 850.00
vSA Collaboration Server N/A N/A 0.00 1 0.00
Mobility Server N/A N/A 0.00 1 0.00
Hot Spare Voice Appliance N/A N/A 0.00 1 0.00
Edge Gateway Appliance,50 lic. 80125 3,280.00 1 3,280.00
SIP Trunk Appliance N/A N/A 0.00 1 0.00
VMware server for 3 virtual servers N/A N/A 3,215.00 1 3,215.00
Distributed Voice Server N/A N/A 1,495.00 1 1,495.00
Edge Gateway Appliance,50 lic. 80125 3,280.00 1 3,280.00
SIP Trunk Appliance N/A N/A 0.00 1 1 0.00
e911 Enhanced Notification Software 18009 5,500.00 1 5,500.00
unlimited messaging and up to 5D sueen pops)
AD Integration 5,000.00 1 5,000.00
Xima Call Accounting Software(up to soo N/A N/A 4,998.00 1 4,998.00
extensions)
NASPO Contract#7-14-70-09 DISCOUnt 22% (22%Required)2,982.10
Non-NASPO Contract#7-14-70-09 Government Discount 1,557.80
Common Resources Subtotal 29,593.10
Shipping 1,478.06
Taxes 14,668.05
Contigency
Project Total 260,796.09
Attachment B CITY OF PALM SPRINGS, CA
CONFLICT OF INTEREST AND NON-DISCRIMINATION
CERTIFICATION
Conflict of Interest. Contractor acknowledges that no officer or employee of the City has or
shall have any direct or indirect financial interest in this Agreement nor shall Contractor enter
into any agreement of any kind with any such officer or employee during the term of this
Agreement and for one year thereafter. Contractor warrants that Contractor has not paid or given,
and will not pay or give, any third party any money or other consideration in exchange for
obtaining this Agreement.
Covenant Against Discrimination. In connection with its performance under this Agreement,
Contractor shall not discriminate against any employee or applicant for employment because of
actual or perceived race, religion, color, sex, age, marital status, ancestry, national origin ( i.e.,
place of origin, immigration status, cultural or linguistic characteristics, or ethnicity), sexual
orientation, gender identity, gender expression, physical or mental disability, or medical
condition (each a "prohibited basis"). Contractor shall ensure that applicants are employed, and
that employees are treated during their employment, without regard to any prohibited basis. As a
condition precedent to City's lawful capacity to enter this Agreement, and in executing this
Agreement, Contractor certifies that its actions and omissions hereunder shall not incorporate
any discrimination arising from or related to any prohibited basis in any Contractor activity,
including but not limited to the following: employment, upgrading, demotion or transfer;
recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of
compensation; and selection for training, including apprenticeship; and further, that Contractor is
in full compliance with the provisions of Palm Springs Municipal Code Section 7.09.040,
including without limitation the provision of benefits, relating to non-discrimination in city
contracting.
NAME OFCONTRACTOR/VENDOR: IntelesysOne
NAME and TITLE of Authorized Representative:
Print) Aaron Betts' COO
Signature and,6/at r zeproesenttive:
Sign) Date)S'
Mitel Support Agreement Inn.
CLIENT BILLING 3200 E Tahquitz Canyon Way Palm Springs,CA
City of Palm Springs ADDRESS
9226.2
AGREEMENT SUPPORTED
ADMINISTRATOR Arron Brown LOCATIONS
CURRENT) City Hall
AGREEMENT 60 months, 19)city locations
TERM Beginning upon installation
PROVISIONS
e Advance replacement of all covered Mitel components(no hone coverage)OF AGREEMENT P P P 9
Included software upgrades and applicable software maintenance
Emergency service response of 15 minutes or less for remote support,3 hours or less for onsite support
One telecommunications network analysis included annually
Two onsite phone system training sessions included annually
One web-based system administration training included annually
Two onsite service call of up to 5 programming changes per visit included annually
24x7x365 monitoring of system alarms from our NOC
Monthly server audits with D&M reviews
Mitel environment backups,as designed with client
Access to all IntelesysOne-hosted webinars and client events
409) IP Phones
19) Conference dishes
8)Analog station Ports
10) Mitel ST 50 Appliances
4) Mitel ST 100A Appliances
15,900 billed annually
I attest that I am authorized to enter into this Agreement on behalf of my organization,subject to the IntelesysOne Enterprise
Support Terms and SLA. I further acknowledge that I have read and understand this Agreement and its components,
including the Agreement Terms and Conditions, and that I agree to be bound by its terms.
FOR CLIENT: FOR INTELE SOS E:
j.
Authorized Signature of Client ate Author
l
ized Signature of IntelesysOne D to
i i Aaron Betts COO
Printe ame&Title Printed Name&Title
4 APPROVED By CITY COUNCIL
Clerk ORIGINAL BID
AND/OR AGREEMENT
IntelesysOne SLED/VIP Service Agreement Order for Mitel IP Phone System
Intelesys is dedicated to serving its customers effectively.These provisions are intended to clarify the expectations of Intelesys and the Customer so that the
Customer's needs may be met and misunderstandings may be avoided. The Customer is urged to read and understand these provisions before signing this
agreement.
Equipment installation:Intelesys will install the Equipment at the Customer's Risk management The Customer accepts all risks and consequences of these
premises in a workmanlike manner. Intelesys will not be responsible for any acknowledged facts and of any other interruption of or interference or problem
delays in installation or and damages resulting there from.The Customer is with its telephone service.The Customer expressly releases Intelesys and will
responsible to provide appropriate space,power,and environmental controls hold Intelesys harmless from all liability,costs,and attorneys'fees for any loss
for the Equipment. The Customer bears all risk of loss to the Equipment from of business or any other consequential,incidental,general,special,and other
all causes(such as casualty or theft)other than Intelesys'gross negligence, damages,whether suffered by the Customer or by another person or entity,
from the time that the Equipment is delivered to the Customers'premises,both foreseeable or not,arising from any interruption in service,equipment failure,
before and after installation is complete.If installation is delayed by the actions or other problem, whatever the cause, related to the Customers telephone
or inaction of the Customer or the Customers othervendors,or if the Customer service or this agreement,or arising from the Customer's use of the Equipment
requests changes,then the Customer will pay Intelesys'normal charges for provided under this agreement,whether or not attributable to Intelesys'actionstime,mileage, expenses, and supplies expended as a result of the delay or or inaction. The Customer expressly waives the provisions and benefits of
changes. Intelesys will provide training to the Customers personnel in the use Section 1542 of the California Civil Code,which provides. A general releaseoftheEquipmentuptothenumberofhoursofinstructortimeindicatedinthisdoesnotextendtoclaimswhichthecreditordoesnotknoworsuspecttoexist
agreement in his favor at the time of executing the release,which if known by him must
Pricing:The Customerwill pay all applicable sales,use,gross receipts,or other have materially affected his settlement with the debtor.
taxes. The Customer will pay Intelesys' normal rates for time, mileage,
Intelesys' obligation: If any problem arises, the Customer must informexpenses,and supplies whenever Intelesys provides services to the Customer,
Intelesys in writing. Intelesys'sole obligation is to exercise its best reasonablewhicharenototherwiseincludedinthisagreement.
efforts to resolve problems of which it is made aware and which are within its
Timely payment:The Customer will pay the deposit when this agreement is control.If and only if Intelesys fails to do so within 30 days after receiving written
signed by the Customer and will pay the balance immediately upon delivery of notice,the Customer may terminate this agreement;this is the Customers sole
the Equipment,unless other arrangements are made in a signed agreement. remedy.If Intelesys is asked to resolve a problem which was caused by the
Except as otherwise provided,all other charges will be due and payable by the Customer, another vendor, or anyone other than Intelesys and which is not
Customer 10 days after the billing date.The Customer will pay a late payment covered by the warranty(if any) provided by Intelesys,then the work will he
fee of 1%%per month on any balance remaining unpaid 30 days after the billed to and paid by Customer at Intelesys' normal rates; such work is not
billing date.The Customer will pay Intelesys$25 for any returned check.If the included in the pricing of this agreement
Customer has a good faith dispute with Intelesys over a portion of a payment
due,the Customerwill pay the uncontested portion of the bill pending resolution Termination:This agreement may be terminated by Intelesys at any time(a)if
of the balance;no objection to a bill will be considered valid unless it is received the Customers credit record is or becomes unsuitable in the sole judgment of
by Intelesys in writing within 30 days after the billing date. Intelesys,(b)if the Customer breaches this agreement in any way or violates
any law or regulation related to telephone service,or(c)if Intelesys is preventedCredit: This agreement is contingent upon Intelesys' approval of the by causes outside its reasonable control from performing its obligations.TheCustomerscredit.The Customer authorizes Intelesys to inquire of reporting Customer may terminate this agreement only if(i)Intelesys fails to remedy a
agencies and others as to the Customers credit, problem within 30 days as provided specifically in this agreement or(ii)the
Acknowledgments:The Customer acknowledges and agrees to the following: Customer first pays to Intelesys the cancellation fee specified in this agreement
Intelesys is a California corporation. Either party may terminate this agreement upon 30 days'written notice to the
Intelesys may contract with third parties to provide services to the other party(provided that the release,hold harmless,and other provisions of
Customer. Wherever the context permits, in this agreement Intelesys an ongoing nature shall continue in effect).
includes all persons and entities acting on behalf of or in concert with
Interpretation: This agreement incorporates the entire agreement of theIntelesys. However, no such third party shall be deemed an agent or
employee of Intelesys. Parties as to its subject matter,replacing add nullifying all prior representations,
Intelesys may transfer its interest in this agreement to a third party without warranties, discussions, and agreements. This agreement can only be
the further consent of the Customer. amended in writing and signed by the party to be bound by the amendment.
Intelesys is relying upon the accuracy and completeness of all information The titles and headings are solely for convenience of reference and do not
provided by the Customer to Intelesys;the Customers signature on this explain,limit,or modify any provision.If any portion of this agreement is held
agreement constitutes the Customers warranty and representation of the by a court to be unenforceable, it will be deemed modified to the extent
accuracy and completeness of this information. necessary to be enforceable,and as so modified it will continue in full force.
Telephone service may be interrupted or made unsatisfactory as a result Each party agrees to execute and deliver all documents avid to take all other
of many circumstances, such as equipment failures, power outages, steps necessary or appropriate to achieve the purposes of this agreement.This
network outages,natural disasters,strikes,and simple human error. agreement will benefit and bind the heirs, successors, personal .
Changeover to new service or equipment generally takes 30 days and can representatives,arid assigns of the parties. If the Customer consists of more
in rare instances result in temporary interruption of service,errors in billing, than one person or entity,then all obligations undertaken by the Customer are
and the like. This can be caused, for example, from unforeseen undertaken jointly and severely by each person or entity included as the
configuration problems, scheduling problems with other vendors, lack of Customer.Time is of the essence of this agreement.
access,
a
miscommunication.
Disputes:In the event of an default or dispute under this agreement,the non-
customers
projected savings are based upon Intelesys' experience with other
defaulting or prevailing party will be entitled to recover reasonable attorneys'customers and are not guaranteed. 9 P 9 P riY Y '
Intelesys'only express or implied warranty,if any,is as specifically stated fees and costs from the defaulting or non-prevailing party,whether or not a
elsewhere in this agreement;beyond this,the Customer will look solely to lawsuit is filed.Any action instituted under this agreement may be brought only
the manufacturers warranty, if any. Intelesys specifically makes no in San Bernardino County,California.
express or implied warranty or guaranty of uninterrupted service or that its
Signatures: Each individual signing this agreement on behalf of a partyserviceswillbefreefromerrororastothedescription, quality, individually represents and warrants to the other party that the individual hasmerchantability,completeness,or fitness for any purpose of any goods or
full power and authority to sign this agreement on behalf of the party.Thisservicesprovided.Any warranty will not cover damage caused from other
agreement will be deemed approved b Intelesys when either a
the
signed
i
than normal use and will be voided if the Equipment is serviced by anyone g PP Y Y copy 9 Y
other than Intelesys personnel. Intelesys is delivered to the Customer or Intelesys begins to perform its
obligations under the agreement.
Mites VolP System - Citv of Paim Siorinas -Attachment A
NASPO
Contract#7- Discount
14-70-09 Category
Citywide Totals
Part Number
Voice Switch ST50A Appliance 10523 P1 2,000.00 10 $20,000.00
Voice Switch ST100A Appliance 10524 P1 3,200.00 4 12,800.00
Voice Switch ST100DA Appliance 10525 P1 6,100.00
Voice Switch ST1 D Appliance 10526 P7 3,000.00
Voice Switch ST21)Appliance 10529 P1 5,400.00
Rack Mount Kit 10521 P1 95.00 12 1,140.00
NASPO Contract#7-14-70-09 Discount 47.5% (35%Required) 16,121.50
Hardware Subtotal 17,818.50
software- UNIT COST OTY TOTALCOST
Courtesy License 30145 P1 99.00 89 8,811.00
Telephony License 30146 P1 159.00 59 9,381.00
Essentials UC License 30147 P1 199.00 ' 296 $58,904.00
Standard UC License 30148 P1 299.00
SIP Device License 30053 P1 30.00 19 570.00
SIP Trunk License,50 count 30139 P1 3,750.00 2 7,500.00
Site License 30044 P1 495.00 $ 3,960.00
NASPO Contract#7-14-70-09 Discount 47.5% (35%Required) 42,334.85
Software Subtotal 46,791.15
7elephones UNIT COST CITY TOTAL COST
IP42OG 10546 Pt 219.00 113 $24,747.00
IP48OG 10497 P1 369.00 284 $104,796.00
IP485G 10498 P1 429.00 12 5,148.00
Wireless Conference Room Dish N/A N/A 649.00 19 $12,331.00
Existing Analog Phone/Device N/A N/A 0.00 8
Vesta Integration N/A I N/A 160.00 8 1 $1,280.00
DSS Console(requires IP485G) 10518 P1 349.00
User Guides(Set of 25) 10304 P2N 10.00 30 300.00
NASPO Contract#7-14-70-09 Discount 47.5% (35%Required) 52,272.77
Non-NASPO Contract#7-14-70-09 Government Discount 11,705.46
Telephones Subtotal 84,623.78
Hardware.Software Support.'
Annual Support(Required in Year 1)no phones after year 1 18,689.36
NASPO Contract#7-14-70-09 Discount 15% (15 o Re uired)2,803.40
Hardware Software Support Subtotal 94111 1 $15,885.96
Professional Services, UNITCOST HOURS TOTALCOST
Project Management 91086 S1 N 150.00 64 9,600.00
Training-End user and Admin 93066 St N 125.00 74 9,250.00
Installation 91086 S1N 175.00 228 $39,900.00
NASPO Contract#7-14-70-09 Discount 15% (15%Required)8,812.50
Professional Services Subtotal 49,937.50
VMware server for 6 virtual servers N/A N/A 5,665.00 1 5,665.00
HQ Server N/A N/A 850.00 1 850.00
Application Server N/A N/A 850.00 1 850.00
vSA Collaboration Server N/A N/A 0.00 1 0.00
Mobility Server N/A N/A 0.00 1 0.00
Hot Spare Voice Appliance N/A N/A 0.00 1 0.00
Edge Gateway Appliance,50 lic. 80125 3,280.00 1 3,280.00
SIP Trunk Appliance N/A N/A 0.00 1 0.00
VMware server for 3 virtual servers N/A N/A 3,215.00 1 3,215.00
Distributed Voice Server N/A N/A 1,495.00 1 1,495.00
Edge Gateway Appliance,50 lic. 80125 3,280.00 1 3,280.00
SIP Trunk Appliance N/A N/A 0.00 1 0.00
e911 Enhanced Notification Software 18009 5,500.00 1 5,500.00
unlimited messaging and up to 50 screen pops)
AD Integration 5,000.00 1 5,000.00
Xima Call Accounting Software(up to soo N/A N/A 4,998.00 1 4,998.00
extensions)
NASPO Contract#7-14-70-09 Discount 22% (22%Required)2,982.10
Non-NASPO Contract#7-14-70-09 Government Discount 1,557.80
Common Resources Subtotal 29,593.10
Shipping 1,478.06
Taxesl 14,668.05
Contigency
Project Total 260,796.09