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23I334 - PARK PLACE TECHNOLOGIES
Page 1 of 1 DATE (MM/DDYYYY) �120 CERTIFICATE OF LIABILITY INSURANCE to/24/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(tes) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsements . PRODUCER CONNTACT WTW Cortifioats Center NA Will Le Toaers Wstaen Midwest, Inc --- c/o 26 Century Blvd RECEIVED BONE 1-877-915-7378 g)p: 1-888-467-2378 P.O. Box 305191 6YN SS' certillcatesBwtlrco. con w...�.„_ .� NUV i L 2024 INSURED Park Place TacMologies. LLC CITY CLERKCtPPT Curvature LLC 'OFFICE OF THE Holdings I, LLC [_l4SUREF'1t RED:5910 Landerbrook DriveHayfield REE: Haighta. OH 4i124 Hartford Tire Insurance Cospasy 19682 Hartford Casualty Insurance Cowpony 29424 Truwbull Insurance Cawpany 27120 COVERAGES CERTIFICATE NIIMRER: W35848496 REVISION NIIMRFR THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS . iN9R' __ ____ POLICCY BFF-...___.v E-XP..._-_— 7Ri TYPEOFINSURANCE POLICY NUMBER (My DIYYY VYY LIMITS X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 11000,000 CLAIMS X 1,000,000 MADE OCCUR PREMISES E_a ocwrrenco�__„_S --, A MED EXP IAny one person) $ 25,000 X 45 DUN BL3JT6 10/01/2024 10/02/2025 PERSONAL SADV INJURY S 1,000,000 GENt AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,0001,000 X'POLCY', X JECOT X LOC PRODUCTS - COMPIOP AGG $ 2,000,000 OTHER. $ AUTOMOBILE LIABILITY Q(WSINEO SINGLE LIMIT $ BODILY INJURY(Perpwaan) $ ANY AUTO OWNED SCHEDULED BODILY INJURY accidnn)!$ AUTOS ONLY AUTOS HIRED NON OWNED OPERTYOAMAGE AUTOS ONLY AUTOS CNLY g� BnB_._, _ — S !$ X UMBRELLA LIAB X_ OCCUR EACHOCCURRENCE ,S 5,000,000 a AGGREGATE '.,S 5,000,000 EXCESS DAB CLAIMS-MADEi 45 MU BL31015 10/01/2024 10/01/2026 DED X RETENTION$ 10,000 s WORKERS COMPENSATION OTH )(I EMPLOYERS' LIABILITY YIN STATUTE ER -- _` C ANYPROPRIETORIPARTNER'E%ECUTIVE EL EACH ACCIDENT $ 1,000,000 OFFICERMEMSEP E%CLUDFD? WA 45 Wr BS,$FON 10/01/2024 10/01/2025' (Wr toly W NH) E. L. DISEASEEAEMPLOYEEi$ 11000,000 II yei describe under DESCRIPTION OF OPERATIONS Oebw EL. DISEASE � POLICY LIMIT � ; 1,000,000 DESCRIPTION OF OPERATIONS: LOCATIONS' VEHICLES (ACORD 101, Additional Remarks Schedule, may Vie starred it more apace is required) This Voids and Replaces Provicusly Issued Certificate Dated 10/02/2024 WITH ID: W35482053. City of Palm Springs is included as an Additional Insured as respects to General Liability as required by a written contract per the policy teraus. RUIUMPURAI City of Palm Springs 3200 E Tahquitt Canyon Way Palm Springs, CA 92262 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. X4, ♦/�(/ ® 1988-2016 ACORD CORPORATION. Ali rights reserved. ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD m IV: 26640517 aarcH: 3675118 6636. 2 aco d° CERTIFICATE OF LIABILITY INSURANCE Page 1 of 1 DATE (MWOORYYY) 10/02/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on PRODUCER 1 i.26 Towers Matson Nidreat, c/o 36 Century Blvd P.O. Boa 305191 Inc. RECEIVED wNANEnrsut MIN Certificate Center : FAX PHONE 1-B7T-945-7376 14.: 1-BBS-467-2378 .o` : oertifl0ateeewtweq, nem WWM A"GRDINGCOVERAOE I'l Nashville, TN 372305191 USA INSURER A: BartfOre Vim Insur►nce Cdall"ay 19682 /�/�� Ar'IT_1, 7 2024 't INSURERS: Nartfnrd Casualty Zn.uzence Coepany 29424 INSURED Park Place TecMologies. LLC Cer't°r"''` PPT Noldin0a 1, LLC VG7 T I L OFFICE OF THE CITY CLERINSURERD: INSURERD: Tzndmll Insurance C °°P`"y 27120 5910 Landerbrook Drive Nayfield R-ight., OR 44124 INSURER E: ---- ------- - -. -- INSURERF: COVFRAGFR CFRTIFICATF NIIMRFR W35482053 RFVMION NIIMRFR- THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. 7p TYPE OFINSURANCE _- TAOOL&18� ---POLICY NUMBER _-.. M uCY EVFYF _._YE%V,. YY1 LIMITS X COMMERCIALGENERALLIABNITY EACHOCCURRENCE S 11000,000 CLAIMS -MADE i1 •� OCCUR DAMAGE TO RENTED PR2,MISESLzU9caarenc_9j__ $ 1,000,000 A X $0 Deductible MED EXP (Any oneperson) % 25,000 Y 40UUNSJ7YOB 10/01/2024 10/01/2025 PERSONAL BADV INJURY $ 1,000,000 GENT AGGREGATE LIMIT APPLIES PER GENERAL AGGREGATE S 2,000,000 "0 X LOC X POLICY X JECT _ PRODUCTS - COMPIOP AGO S 2,000,000 OTHER $ AUTOMOBILE LIABILITY _ -- I COMBINEDSINGLE LIMIT $ a accitlenll_ _ ANY AUTO BODILY INJURY (Per person) S OWNED SCHEDULED BODILY INJURY (Per accicii I S AUTOS ONLY AUTOS - HIRED NOWOWNEO P PROPERTY DAMAGE -- AUTOS ONLY AUTOS ONLY ,-AP-K __ ..__._5,_0— X UMBRELLALX O EACH OCCURRENCE $$S 00,000 B EXCESS LARUDE X10/01/2024 10/01/2025 AGGREGATE $ 5,000,000 DED X. RETENTIONS10,000 �$ WORKERSCOMPENSATON X AND EMPLOYERS'UABILRY Y N STATU --- - -- C ANYPROPRIETORPARTNER/EXECUTIVE E L EACH ACCIDENT $ 1,000,000 OFFICERMEMBERE%CLUDED? N'A 40ME BJ5113S 10/01/2024 10/01/2025' _- - — - - (Mandatory le NH) E L. DISEASE - EA EMPLOYEE $ 1,000, 000 I yes, descripe untler DESCRIPTION OF OPERATIONS hebw E.L. DISEASE POLICY LIMIT $ 11000.00 0 DESCRIPTION OF OPERATIONS 1 LOCATIONS VEHICLES (ACORD 101, Additional Remarks Schedule, may be Nlarhsd It more space is required) City of Palm Springs is included as an Additional Insured as respects to General Liability as required by a written contract per the policy terms. CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. City of Palm Springs AUTHORIZED REPRESENTATIVE 3200 E Tahquitr Canyon Way Palm Springs, CA 92262 © 1988.2016 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD so xo: 26520773 aATra: 3643535 aco d° CERTIFICATE OF LIABILITY INSURANCE Page 1 of 1 DATE (MWOORYYY) 10/02/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on PRODUCER 1 i.26 Towers Matson Nidreat, c/o 36 Century Blvd P.O. Boa 305191 Inc. RECEIVED wNANEnrsut MIN Certificate Center : FAX PHONE 1-B7T-945-7376 14.: 1-BBS-467-2378 .o` : oertifl0ateeewtweq, nem WWM A"GRDINGCOVERAOE I'l Nashville, TN 372305191 USA INSURER A: BartfOre Vim Insur►nce Cdall"ay 19682 /�/�� Ar'IT_1, 7 2024 't INSURERS: Nartfnrd Casualty Zn.uzence Coepany 29424 INSURED Park Place TecMologies. LLC Cer't°r"''` PPT Noldin0a 1, LLC VG7 T I L OFFICE OF THE CITY CLERINSURERD: INSURERD: Tzndmll Insurance C °°P`"y 27120 5910 Landerbrook Drive Nayfield R-ight., OR 44124 INSURER E: ---- ------- - -. -- INSURERF: COVFRAGFR CFRTIFICATF NIIMRFR W35482053 RFVMION NIIMRFR- THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. 7p TYPE OFINSURANCE _- TAOOL&18� ---POLICY NUMBER _-.. M uCY EVFYF _._YE%V,. YY1 LIMITS X COMMERCIALGENERALLIABNITY EACHOCCURRENCE S 11000,000 CLAIMS -MADE i1 •� OCCUR DAMAGE TO RENTED PR2,MISESLzU9caarenc_9j__ $ 1,000,000 A X $0 Deductible MED EXP (Any oneperson) % 25,000 Y 40UUNSJ7YOB 10/01/2024 10/01/2025 PERSONAL BADV INJURY $ 1,000,000 GENT AGGREGATE LIMIT APPLIES PER GENERAL AGGREGATE S 2,000,000 "0 X LOC X POLICY X JECT _ PRODUCTS - COMPIOP AGO S 2,000,000 OTHER $ AUTOMOBILE LIABILITY _ -- I COMBINEDSINGLE LIMIT $ a accitlenll_ _ ANY AUTO BODILY INJURY (Per person) S OWNED SCHEDULED BODILY INJURY (Per accicii I S AUTOS ONLY AUTOS - HIRED NOWOWNEO P PROPERTY DAMAGE -- AUTOS ONLY AUTOS ONLY ,-AP-K __ ..__._5,_0— X UMBRELLALX O EACH OCCURRENCE $$S 00,000 B EXCESS LARUDE X10/01/2024 10/01/2025 AGGREGATE $ 5,000,000 DED X. RETENTIONS10,000 �$ WORKERSCOMPENSATON X AND EMPLOYERS'UABILRY Y N STATU --- - -- C ANYPROPRIETORPARTNER/EXECUTIVE E L EACH ACCIDENT $ 1,000,000 OFFICERMEMBERE%CLUDED? N'A 40ME BJ5113S 10/01/2024 10/01/2025' _- - — - - (Mandatory le NH) E L. DISEASE - EA EMPLOYEE $ 1,000, 000 I yes, descripe untler DESCRIPTION OF OPERATIONS hebw E.L. DISEASE POLICY LIMIT $ 11000.00 0 DESCRIPTION OF OPERATIONS 1 LOCATIONS VEHICLES (ACORD 101, Additional Remarks Schedule, may be Nlarhsd It more space is required) City of Palm Springs is included as an Additional Insured as respects to General Liability as required by a written contract per the policy terms. CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. City of Palm Springs AUTHORIZED REPRESENTATIVE 3200 E Tahquitr Canyon Way Palm Springs, CA 92262 © 1988.2016 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD so xo: 26520773 aATra: 3643535 CONTRACT ABSTRACT Contract/Amendment Name of Contract: Company Name: Company Contact: Email: Summary of Services: Contract Price: Contract Term: Public Integrity/ Business Disclosure Forms: Contract Administration Lead Department: Contract Administrator/ Ext: Contract Approvals Council/City Manager Approval Date: Agreement Number: Amendment Number: Contract Compliance Exhibits: Insurance: Routed By: Bonds: Business License: Sole Source Co-Op CoOp Agmt #: Sole Source Documents: CoOp Name: CoOp Pricing: By: Submitted on: Contract Abstract Form Rev 8.16.23 Authorized Signers: Name, Email (Corporations require 2 signatures) Park Place Technologies PPT Holdings LLC Alex Gonzalez agonzalez@parkplacetech.com PSP HP Servers support. $4,795.92 10/1/23-9/30/24 N/A Nicola Buckley: legal@parkplacetech.com Information Technology Larry Klingaman N/A 23I334 N/A Yes No Yes Procurement - No Buisness License attached. Cumulative total $7,576.80 10/18/23 Kendall Bradley DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 X General Terms and Conditions for Services These GENERAL TERMS AND CONDITIONS (“Agreement”) are agreed to between Park Place Technologies, LLC, on behalf of itself and its affiliates (“PPT”), and the undersigned, on behalf of itself and its affiliates (“Customer”). “Party” means PPT or Customer. “Parties” means PPT and Customer. These terms and conditions apply to all sales of services (“Services”) by PPT to Customer. All sales of specific Services will be preceded by a Statement of Work (“SOW”) provided to Customer by PPT. A signed Statement of Work (“SOW”) or Customer purchase order referencing the SOW will precede all sales of specific Services. 0. Term. The term of this Agreement (the “Term”) commences on the date of execution hereof and terminates on the later of (a) Sixty (60) days’ after written notice from one Party to the other of termination, or (b) the expiration and discharge of all obligations under any SOW(s) outstanding on the date of any such termination notice. 1. SOW Service Modifications. a. An SOW may be modified by a change order, effective upon execution by both parties in writing. b. [Applicable to Hardware Maintenance Services Only] Customer may remove individual Services or Covered Equipment (defined below) from an existing SOW by giving Sixty (60) days’ prior written notice to PPT. Credits resulting from Service or Covered Equipment removal will pro-rated based from the effective removal date based on a 30-day month. 2. Fees. Unless otherwise provided in the SOW, all fees are invoiced annually in advance and are payable net 30 days. In the event fees are not timely paid, PPT may suspend or terminate Services. Quoted prices do not include applicable taxes or duties. Customer will be responsible for any applicable taxes or duties (e.g. sales tax, VAT, GST) imposed by any governmental authority relating to the purchase of the Services, except for any taxes based solely on PPT’s income. If Customer is tax exempt, Customer must provide a valid Tax Exemption Certificate. 3. Customer Compliance. Customer agrees to comply with all applicable laws and regulations. Customer is not named on any U.S. government list of persons or entities with which U.S. persons are prohibited from transacting, nor owned or controlled by or acting on behalf of any such persons or entities. Customer will not access or use Services in any manner that would cause any Party to violate any U.S. or international embargo, export control law, or prohibition. Customer has not received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from any person in connection with this Agreement or an SOW. If Customer learns of any violation of the above restrictions, Customer will use reasonable efforts to promptly notify PPT. Customer represents that it has all requisite ownership, license or other rights required for PPT to perform Services under all SOWs without infringing rights of third parties. PPT is fully committed to the respect of internationally recognized human rights worldwide; Customer acknowledges that it will not use any products, services, and technology procured from PPT nor allow such products, services, and technology to be used for the violation of human rights. 4. Limited Warranty and Limitation of Liabilities. a. PPT warrants that Services will be provided by supervised and qualified staff and will be provided in a good and workmanlike manner and in compliance with all applicable laws and regulations. THE WARRANTIES IN THIS SUBSECTION ARE THE SOLE WARRANTIES OF PPT AND THERE ARE NO OTHER Doc: LEGTERMS005 Issue: 002 Date: 25 August 2023 Document Classification: Internal DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE. b. PPT’S TOTAL LIABILITY FOR ANY CLAIM OF ANY TYPE WHATSOEVER IN CONNECTION WITH THIS AGREEMENT IS LIMITED TO PROVEN DIRECT DAMAGES CAUSED SOLELY BY PPT’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, BREACH OF WARRANTY OR BREACH OF CONTRACT. THE CUSTOMER’S EXCLUSIVE REMEDY FOR ANY SUCH CLAIM WILL NOT EXCEED THE FEES ACTUALLY PAID BY CUSTOMER UNDER THE APPLICABLE SOW DURING THE ONE (1) YEAR PERIOD PRECEDING THE DATE OF CLAIM (OR, IF A “SERVICE FIRST” TIME AND MATERIALS CALL, TO THE FEES FOR SUCH SERVICE FIRST CALL). IN NO EVENT WILL PPT BE LIABLE FOR LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, OR INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, EXEMPLARY, EXTRA-CONTRACTUAL, OR CONSEQUENTIAL DAMAGES. c. No legal action arising under this Agreement may be brought by Customer against PPT later than one (1) year after the claim arises. 5. Indemnification. PPT shall indemnify, defend (with counsel approved by Customer), and hold harmless Customer, its officers, officials, agents, and employees (collectively, the “Indemnitees”) from and against any and all third party claims, damages, demands, liability, costs, losses and expenses (altogether, “Claims”), including without limitation court costs and reasonable attorneys’ fees, which directly or indirectly, in whole or in part, are caused by, arise in connection with, result from, relate to, or are alleged to be caused by, PPT’s performance pursuant to this Agreement, including without limitation, Claims arising on account of any negligence or intentional misconduct by PPT, or intellectual property or copyright infringement Claims. PPT’s obligations to defend and indemnify Customer shall survive the expiration or termination of this Agreement. PPT shall not be required to indemnify Customer for Claims arising from the sole negligence or willful misconduct of the Indemnitees. 6. Standards of PPT Hardware Maintenance Services [Applicable to Hardware Maintenance Service Only]. a. Standards. To be eligible for Service by PPT, Customer equipment must be identified on an SOW (“Covered Equipment”). All Covered Equipment must be in good working condition and meet the manufacturers’ minimum equipment configuration requirements and specifications. Any costs associated with correcting deficiencies to the aforementioned requirement(s) are the responsibility of Customer. PPT will maintain the Covered Equipment in good operating condition. Services include labor and replacement of all parts deemed necessary for proper operation of Covered Equipment. Defective parts will remain Customer’s property and in Customer’s possession. Customer will promptly notify PPT of Covered Equipment failure and will allow PPT staff reasonable access to Covered Equipment and a reasonable time to perform the Services. Customer will maintain accurate and current logs and records concerning the operation of Covered Equipment. Services provided outside the scope of Services set forth on an SOW will be billed at PPT’s per call rates and terms then in effect. Maintenance service requirements that exist prior to the commencement of Services are excluded from the Services unless otherwise specifically provided in the SOW. All Services are dependent upon hardware availability on commercially reasonable terms. b. ParkViewTM. To the extent applicable, Customer’s right and license to use ParkViewTM (which includes the suite of licensed BMC products, referenced herein as the “ParkView Products”) is subject to the following: ParkView Products are protected by United States copyright law and applicable international copyright treaties; Customer may not claim or assert title to or ownership of the ParkView Products (or modifications thereto), or remove or alter any copyright or proprietary notice from copies of ParkView Products; Customer may not copy, de-compile, disassemble, reverse engineer or attempt to derive ParkView Products’ source code from object code, except to the extent permitted by applicable law; Customer may not sell, rent, lease, license, sublicense, modify, time share, outsource or transfer the ParkView Products to any third-party; Customer will use reasonable care and protection to prevent the unauthorized use, copying, publication or dissemination of the ParkView Product; and Customer may not export or re-export the ParkView Product without both the written consent of PPT and/or its licensor (as applicable) and the appropriate US and/or foreign government license(s). DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 c. First-Time Fix GuaranteeTM. PPT will credit one month of maintenance fees and ParkView monitoring for the affected device if a return trip is needed to correct the same issue on the same device within five (5) days. The device must be supported by ParkView and have an active maintenance contract to qualify. Credits for ParkView server clients will include both the one-month maintenance fee equivalent and one-month ParkView subscription fee equivalent. Credit will be applied to corresponding device only. For clients with contracts subject to renewal within sixty (60) days, credits will not be issued until the renewal quote is signed. All Tape Storage Products, Dell EMC Avamar, Dell EMC Centera, SuperMicro Servers (white box), Dell EMC RecoverPoint, Dell EMC Vblock, and HPE Proliant DL980G7 are excluded from this guarantee. d. Service First. PPT is committed to customer service. In the covered territories, if Customer requests maintenance services on equipment not covered by an SOW, or outside the scope of Services identified on an SOW, PPT will provide responsive maintenance services to the extent within its capabilities. In most cases, Customer will be provided a quote and may add equipment to Covered Equipment. If not added to Covered Equipment, these additional services will be performed by PPT on a time and materials basis (which may include travel). All Service First time and materials services are subject to receipt of a Customer’s purchase order or credit card authorization and the warranty limitations and limitations on liability set forth in these Terms and Conditions. e. Exclusions. The following are not included in the Services provided by PPT: installation, de-installation, reinstallation or moving Covered Equipment; adding, changing, removing features or options, or making functional changes to Covered Equipment; providing consumable or operating supplies or materials, including but not limited to print heads, shuttle assemblies, cables, batteries(other than mother board, system board, and cache batteries, which are included), media, toner or ink cartridges; repair of equipment damage including, without limitation, damage resulting from accident, transportation, neglect or misuse, lightning, failure or fluctuation of electrical power, air conditioning or humidity control, water, other environmental factors, telephone equipment or communication lines failure, failure of foreign interconnect equipment, or caused by maintenance services or modifications, alterations or additions of items not provided by PPT to Covered Equipment; maintenance or repair required caused by misuse, abuse or neglect, or other loss or damage from causes external to the equipment; reconditioning or factory refurbishment of equipment when normal repair and parts replacement cannot keep the equipment in satisfactory operating condition as determined by PPT; software or firmware service (including upgrades and patches) or any repair of any equipment failure caused by inappropriate software or firmware programming, system software or application software support; system engineering services, programming, and operating procedures; and maintenance or other services on equipment other than Covered Equipment. Excluded services noted above may be performed by PPT under a separate service agreement or, at PPT’s sole discretion, on a time and materials basis (which may include travel). 7. Insurance. PPT carries and will maintain during the term of this Agreement insurance with insurers of recognized financial responsibility against such losses and risks as are customary in connection with the provision of the Services and the Company’s business. Upon request, PPT will deliver to Customer a certificate of insurance evidencing the same. 8. Data Protection. a. If, due to the nature of the specific Services to be provided under this Agreement (as detailed in the Equipment Schedule attached hereto), the parties hereto enter into a data processing agreement, such agreement shall prevail in the event of a conflict between this Agreement and the data processing agreement. Otherwise, in the context of the provision of the Services, PPT will not access or otherwise process any personal identifiable information – meaning information relating to identified or identifiable natural persons – aside from the names and contact details of individuals employed or otherwise engaged by DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 Customer or the customers of Customer (such as on-site contact persons and representatives), as strictly necessary to provide the Services. c. In so doing, PPT will act as a data processor on behalf of Customer and/or the customers of Customer, and hereby undertakes to comply with all obligations applicable to PPT under any and all data protection laws, including Regulation (EU) 2016/679 – the General Data Protection Regulation – regarding the safeguarding and lawful processing of Personal Data which may be applicable to the provision of the Services. 9. Confidentiality. If a Party receives from the other Party written information which is marked “Confidential” or “Proprietary” or with a similar marking, or if a Party receives information the receiving Party knows or should know is confidential or proprietary, the receiving Party agrees not to use such information except in the performance of this Agreement, a SOW or the Services. Moreover, the receiving Party agrees to treat such information in the same manner as it treats its own confidential information and agrees to use commercially reasonable efforts to protect the confidentiality of such information. The obligation to keep information confidential does not apply to any such information that has been disclosed in publicly available sources or is in the rightful possession of the receiving Party without an obligation of confidentiality. In the event the receiving Party is required to disclose the confidential information by court order or operation of law, the receiving Party hereby agrees to provide notice to the disclosing Party prior to the required disclosure. The confidentiality obligations in this paragraph apply during the term of this Agreement for a period of two (2) years after termination or expiration. The Parties will return or destroy confidential information of the other upon request. 10. General. a. Amendment. This Agreement may not be changed, modified, or amended except in writing signed by both Parties, and any such change, modification or amendment must expressly reference this Agreement. b. Entire Agreement. This Agreement, together with the SOW, contains the entire understanding of the Parties with respect to the subject matter hereof and supersedes all prior agreements between the Parties. In the event of a conflict between the SOW and this Agreement, the SOW controls. For clarity, the Parties specifically agree that this Agreement and the SOW supersede, and render void any contrary terms and conditions contained in a purchase order, sales acknowledgment or other instrument, agreement or document unless such order, acknowledgment, instrument, agreement or document is entered into after the Effective Date, signed by both Parties hereto, and expressly references this Agreement. c. Termination for Breach. Either Party may terminate an SOW by written notice to the other Party upon a material breach by the other Party of obligations under this Agreement and/or the applicable SOW. d. No Implied Waivers. The failure of either Party at any time to require performance by the other of any provision herein will not affect the right of such Party to require performance at any time thereafter, nor will the failure of either Party to take action regarding a breach of any provision hereof be taken or held to be a waiver of the provision itself. e. Governing Law and Dispute Resolution. In the event of any controversy or claim arising out of or relating to this Agreement, the parties agree to first consult and negotiate with each other and, recognizing their mutual interests, attempt to reach a satisfactory solution. If they do not reach settlement within a period of 60 days, then, upon notice by any party to the other(s), unresolved controversies or claims will be finally settled by a state or federal court within the State of California. This Agreement shall be governed by and subject to the laws of the State of California. 4 DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 f. Force Majeure. Neither Party will be liable for failure to fulfill its obligation under this Agreement or an SOW if such failure is due to causes beyond a Party’s reasonable control, including, but not limited to, acts of God, pandemics, epidemics, or other widespread health impairments, government advisements or orders, including but not limited to, travel and movement restrictions or border closings, acts of terrorism, man-made or natural disasters, material shortages, strikes, delays in transportation or force majeure. The time for performance of any such obligation will be extended by the period lost due to such cause, with PPT agreeing to resume work as soon as it is safe and PPT is reasonably able to do so. g. Severability; Headings. Any provision of this Agreement which is determined to be prohibited or unenforceable by a court of competent jurisdiction will be ineffective only to the extent of such prohibition or unenforceability and will be severed without invalidating the remaining provisions hereof or otherwise affecting the validity or enforceability of such provision. The headings used herein are for the convenience of the Parties only and will not affect the interpretation of this Agreement. h. Notice. Notice to PPT will be given in writing, addressed to Park Place Technologies, 5910 Landerbrook Drive, Mayfield Heights, OH 44124-6500, USA, Attention: Office of General Counsel. Notice to Customer will be given in writing, addressed to Customer at the address set forth in the applicable SOW or the last known address of Customer. Notice will be deemed given at the time it is delivered or presented for delivery to the addressee listed above. 11. Non-Solicitation. Customer acknowledges and agrees that during the Term and for one (1) year after termination of this Agreement, it will not hire or solicit to hire any of PPT’s employees, contractors, or agents directly servicing Customer during the Term without PPT’s prior written consent, excluding solicitation or hiring by means of general employment advertising or postings. 12. Counterparts. This Agreement may be signed in one or more counterparts, each of which shall be deemed a duplicate original, binding on the parties hereto notwithstanding that the parties are not signatory to the original or the same counterpart. Counterpart signatures of this Agreement that are manually signed and delivered by PDF transmission; by a uniquely, marked computer-generated signature; or by other electronic methods, will be deemed to constitute signed original counterparts hereof and will bind the parties signing and delivering in such manner and will be the same as the delivery of an original. Each Party’s signature below evidences its agreement to be bound by these General Terms and Conditions. PARK PLACE TECHNOLOGIES, LLC (on behalf of itself and its Affiliates) (CUSTOMER NAME) 5 Doc: LEGTERMS005 Issue: 002 Date: 25 August 2023 Document Classification: Internal DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 SIGNATURE SIGNATURE PRINTED NAME & TITLE PRINTED NAME & TITLE DATE DATE Doc: LEGTERMS005 Issue: 002 Date: 25 August 2023 Document Classification: Internal 6 (Please see signatures on next page.) DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 Revised 4.13.23 Page 11 of 17 IN WITNESS WHEREOF, the Parties have executed this Agreement as of the dates stated below. CONTRACTOR: By: _______________________________________By: _________________________________________ Signature Signature (2nd signature required for Corporations) Date:Date: CITY OF PALM SPRINGS: APPROVED BY CITY COUNCIL: Date: _______ Item No. APPROVED AS TO FORM: ATTEST: By: ___________________________ By: _______________________________ City Attorney City Clerk APPROVED: By: _______________________________ Date: City Manager – over $50,000 Deputy/Assistant City Manager – up to $50,000 Director – up to $25,000 Manager – up to $5,000 N/A N/A DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 10/25/2023 10/26/2023 ASSET LOCATION: 3400 E Tahquitz Canyon Way Ste Ofc, Palm Springs, CA 92262-6970, United States LINE OEM DESCRIPTION SERIAL #SLA QTY START END STATUS TOTAL 1.1 HP ProLiant ML350 G9 CTO 8LFF Chassis - ParkView Support ParkView Supported USE530TVK5 5x9xNBD 1 01-Oct-23 30-Sep-24 Renewal 975.60 1.2 PPT •ParkView Hardware Monitoring ~ x86 Server 7x24x4 1 01-Oct-23 30-Sep-24 Renewal Included 1.3 HP ProLiant ML350 G9 CTO 8LFF Chassis - ParkView Support ParkView Supported USE530TVK1 5x9xNBD 1 01-Oct-23 30-Sep-24 Renewal 975.60 1.4 PPT •ParkView Hardware Monitoring ~ x86 Server 7x24x4 1 01-Oct-23 30-Sep-24 Renewal Included 1.5 HP ProLiant ML350 G9 CTO 8LFF Chassis - ParkView Support ParkView Supported USE530TVK3 5x9xNBD 1 01-Oct-23 30-Sep-24 Renewal 975.60 1.6 PPT •ParkView Hardware Monitoring ~ x86 Server 7x24x4 1 01-Oct-23 30-Sep-24 Renewal Included 1.7 HP ProLiant ML350 G9 CTO 8LFF Chassis - ParkView Support ParkView Supported USE530TVJX 5x9xNBD 1 01-Oct-23 30-Sep-24 Renewal 975.60 1.8 PPT •ParkView Hardware Monitoring ~ x86 Server 7x24x4 1 01-Oct-23 30-Sep-24 Renewal Included 1.9 HP ProLiant DL60 G9 CTO 4LFF Chassis - ParkView Support ParkView Supported 2M252601DQ 5x9xNBD 1 01-Oct-23 30-Sep-24 Renewal 446.76 1.10 PPT •ParkView Hardware Monitoring ~ x86 Server 7x24x4 1 01-Oct-23 30-Sep-24 Renewal Included 1.11 HP ProLiant DL60 G9 CTO 4LFF Chassis - ParkView Support ParkView Supported 2M252601CS 5x9xNBD 1 01-Oct-23 30-Sep-24 Renewal 446.76 COMPANY:City of Palm Springs ADDRESS:3200 E Tahquitz Canyon Way Palm Springs, CA 92262-6959 United States CONTACT:Rick Mozzillo 760.323.8235 rick.mozzillo@palmspringsca.gov BILL TO:City of Palm Springs PO Box 2743 Palm Springs, CA 92263-2743 United States TERM START:01-Oct-23 TERMS END:30-Sep-24 COVERAGE START:01-Oct-23 BILL FREQUENCY:Full Term Prepaid PAYMENT TERMS:Net 30 PPT REP:Alexander Gonzalez agonzalez@parkplacetech.co m CURRENCY:USD SCHEDULE TYPE:Maintenance AGREEMENT #:D110051M 5910 Landerbrook Drive, Suite 300 Mayfield Heights, OH 44124 United States Phone: 800.931.3366 Fax: 800.531.6303 http://www.parkplacetechnologies.com Page 1 of 6Park Place Technologies LLC Registration #: 81-0683019 SCHEDULE : 686420-0 Pricing valid for 90 days from this date: 05-Jun-23 Schedule For: City of Palm Springs DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 ASSET LOCATION: 3400 E Tahquitz Canyon Way Ste Ofc, Palm Springs, CA 92262-6970, United States LINE OEM DESCRIPTION SERIAL #SLA QTY START END STATUS TOTAL 1.12 PPT •ParkView Hardware Monitoring ~ x86 Server 7x24x4 1 01-Oct-23 30-Sep-24 Renewal Included GRAND TOTAL:4,795.92 Tax is not included in this quote, but will be listed on the invoice when applicable. If you are exempt, please provide an exemption certificate to avoid being charged sales tax. Page 2 of 6686420-0 SCHEDULE : 686420-0 Pricing valid for 90 days from this date: 05-Jun-23 Schedule For: City of Palm Springs DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 first numeral in the SLA abbreviation, ex. 7 x 24 x 4, seven days 2) Coverage Window (Hours) Hours of service coverage during the day that PPT services are delivered, 9, 12, or 24 hours. As noted by second set of numeral(s) in the SLA abbreviation, ex. 7 x 24 x 4, 24 hours. 3) Response Time The period of time that begins when the initial call for service has been received and acknowledged by the PPT Contact Center. Service tickets are time stamped for such a determination. PPT will use commercially reasonable efforts to respond. The Customer may choose a Response Time outside of (slower than) the contracted Response Time based on its own business needs. Response time is noted by third set of Alpha/numeric(s) characters in the SLA abbreviation, ex. 7 x 24 x 4, 4 hours. 4) ParkView Hardware Monitoring In the event of a predictive failure, the response time will be within a commercially reasonable effort to respond and notify the customer of the impending hardware issue. PPT will schedule a time to resolve the failure (still in a predictive state) at a mutually agreed upon day and time between the customer and PPT. In the event of an actual failure, PPT will respond within the contracted Response Time as outlined in the above section 3, Response Time. Please note the Support Level for the contract incident will commence when PPT’s personnel has completed triage and determined the fault is with the contracted equipment and not due to any external issue, i.e. Software. Transition to Support: An Onsite and/or Virtual Audit may be held to discuss service delivery, discover any possible problems/risks, and formulate an appropriate plan. This Audit shall be upon mutual agreement between PPT and the Customer. Work will be performed during the service level hours specified in the Schedule. Purchase of additional Services may be required, or travel expenses and time may be invoiced to you, if you require work completed outside the scope of this SOW. Service Description: Park Place Technologies (PPT) shall provide support services, and service coordination for the maintenance, repair, and/or up to the replacement of equipment, if applicable, for the equipment listed on Schedule #686420-0 Park Place will identify the details relating to the Services in the Schedule for maintenance services, which can be found below. The Schedule will also identify locations at which the Services will be provided and the equipment serial number(s) that will receive maintenance service. Fees will be invoiced according to the frequency listed on the Schedule. Fees that are invoiced more frequently than annually, will reflect changes that occurred during that period, and may not occur in equal amounts. What You Can Expect: PPT will provide and bear both the cost of parts consumed through normal wear and tear, and the cost of labor required to maintain the equipment listed on the attached schedule or as changed by the Customer for the Term of this SOW. PPT shall include replacement parts as necessary to conform with the warranty provisions outlined below. Maintenance parts may be new or refurbished to perform as new. Failed parts containing proprietary data shall remain the Customer’s property; all other failed parts shall become Park Place property upon exchange. In addition to the contracted level of support as listed below and in the Schedule, PPT offers all our customers access to the PPT Contact Center Help Desk, 24 hours a day, 7 days a week, 365 days a year for the purpose of: • General phone support for the covered hardware • General phone support for the covered operating system • Opening of a support incident • Call status reports Levels of Support 1) Coverage Window (Days) Days of service coverage in a week in which the PPT services are delivered, five days (Monday – Friday), or seven days (Sunday – Saturday). As noted by Page 3 of 6686420-0 SCHEDULE : 686420-0 Pricing valid for 90 days from this date: 05-Jun-23 Schedule For: City of Palm Springs DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 • Provide PPT with the serial numbers for all equipment covered under this SOW, as amended from time to time. Lack of serial numbers may impact PPT’s ability to timely respond to a request for service. • Provide PPT with the necessary workspace and access to the equipment listed on the schedule. • Identify and maintain a technical contact to whom PPT may direct general technical information. • Client is responsible to inform PPT of all solid state (SSD) and/or self- encrypting (SED) drives utilized in the configuration prior to quoting new, additions, or renewal maintenance agreements. PPT reserves the right to exclude SSD/SED drives from maintenance coverage unless they are identified prior to quoting. For any SSD and/or SED drive that fail because of end of use life, PPT reserves the right to charge for the materials expense related to the replacement. Escalation Procedure: PPT recognizes that teamwork will be essential to resolving any escalating issues that arise during the course of this agreement. Therefore, PPT will work with you to develop and implement solutions to any problems encountered during the contract term. If PPT encounters any unusual circumstances that prevent normal service from being performed or service levels from being met, or experiences any dissatisfaction or complaints from you, PPT field personnel will immediately escalate the issue to the PPT Operations Manager by the most expedient means and processes available. Change Management: Situations may arise that require the scope of the SOW to change. A change can be requested when one of the following elements of the SOW requires alteration: SLA, Equipment Removal, Equipment Addition, Equipment Location, or the Billing Cycle. As these situations arise, the Customer should contact their dedicated account executive to request a contract addendum. This addendum will define the requested changes and the date on which the change will take effect. Once the addendum is signed and accepted, should the change produce a billing impact, PPT will invoice Customer as mutually agreed. This Statement of Work is based upon acceptance within 30 days of this date. Changes to components, service level, or quantities will require adjustments to the cost above. In that event, a revised SOW will be provided to you. Ramp Up Period: Work under this SOW may require a ramp-up period at the initial stage of coverage for PPT to appropriately spare up at the local stocking facility. Such ramp-up period will be 30 days for equipment that is located in the US, Canada, or UK; or 45 days for equipment located in all other international locations. The ramp up period for certain international locations may be extended beyond 45 days due to governmental regulations or procedures that are beyond the control of PPT. All calls for service made during the Ramp Up Period will be on a reasonable effort only.The Ramp Up Period will also be impacted by the receipt of final configurations if not provided during the quoting process. In the event that a break-fix incident requires firmware support services, PPT will provide reactive firmware support to bring an asset back to its pre-failure state. If an OEM firmware purchase, deployment, or installation is not part of a reactive break-fix event, it is not included under the scope of services. PPT will replace physical components and assets with hardware that contains matching- or latest-compatible firmware revisions to ensure full operability within the customer’s environment. PPT will implement change management as defined in the Exception Management section of this SOW. An executed contract addendum and/or Purchase Order for additional services will be required before the scope of this SOW is expanded. Please refer to your Schedule (attached) for your scheduled support. US Phone: + 1 800-343-4654 EMEA & UK Customers: +44 (0) 8082 346735 Canadian Customers: +1 800-343-4654 APAC Customers: +1 800-343-4654 Latin America Customers: +1 800-343-4654 Customer Portal: https://centralpark.parkplacetechnologies.com/login Customer Responsibilities: • The Customer is responsible for the security, backup, and reinstallation of their data at all times. PPT accepts no liability for loss of software or data due to hardware failure. Page 4 of 6686420-0 SCHEDULE : 686420-0 Pricing valid for 90 days from this date: 05-Jun-23 Schedule For: City of Palm Springs DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 Additional Services “Technical Advice and Guidance” Service Details Park Place Technologies Technical Advice and Guidance (TAG) Support is an additional coverage that must be listed in the attached equipment schedule. TAG is designed for customers with their own robust system and storage administration team. TAG provides a collaborative approach to review and assist in resolution of hardware break/fix issues surrounding hardware, software, firmware, and network connectivity and compatibility issues. Additionally, it offers support for remote administration assistance, storage performance, and support for licensed features. The customer is responsible for all on-site or remote system and storage administration and will provide remote access to the Park Place Technologies team upon request Additional Support Requirements Park Place Technologies Technical Advice & Guidance is remote-assisted support and should never be considered a replacement for an onsite system administrator. Customers are required to provide a system or storage administrator as the primary point of contact. It is the client’s responsibility to obtain/maintain software patches and firmware in accordance with the OEM End-User License Agreement (EULA) or Master Software Agreement (MSA). Park Place may recommend software and firmware patches or updates but cannot legally distribute said patches or updates as they are the Intellectual Property (IP) of the respective original equipment manufacturer. “Storage Management Base (STORM Base)” Service Description Park PlaceView Storage Management is an additional coverage that must be listed in the attached equipment schedule. ParkView Storage Management™ brings our 30-year Storage expertise and in-house tools to support and optimize your block and file storage systems. Our managed service, delivered by the ParkView Enterprise Operations Center (EOC), streamlines IT Storage operations by simplifying your storage environments’ management to provide you with 24x7 monitoring of health and performance, incident management, provisioning, patching, and optimization. Park Place Technologies (PPT) shall provide managed services for the monitoring of the equipment listed on the attached Equipment Schedule. Park Place will identify the details relating to the Services in the Schedule for managed services, which can be found below. The Schedule will also identify locations at which the equipment resides and the equipment serial number(s) that will receive managed service. Fees will be invoiced according to the frequency listed on the Schedule. Fees that are invoiced more frequently than annually, will reflect changes that occurred during that period, and may not occur in equal amounts. Levels of Support Base · Enterprise monitoring backed by the 7x24 EOC · Actionable Alert / Event Notification · Common cause identification · Resource References with remedial action steps · Defined Escalation Procedure “Netsure+” Hardware Maintenance: Network Equipment (NS+) Netsure+ consignment inventory management hardware maintenance, is Park Place Technologies service designed specifically for equipment deemed eligible for this service model. Response time begins once a problem diagnosis has been validated by Park Place’s Technical Support. Hardware Replacement means a fault has been deemed to be a Hardware failure. · Customer shall procure the necessary NetSure+ Spares for its sparing inventory and ship the spares to Park Place. Park Place shall cover the cost of shipping. Park Place shall inspect all such spares upon receipt, enter all pertinent details into its tracking system and store such spares in appropriate stocking locations until the spares are dispatched. Park Place shall have no liability for any failure to provide the Services or meet any Service Levels to the extent arising out of Customer’s failure to procure an adequate inventory of NetSure+ Spares. · Customer shall be responsible for procuring the spares/replacement equipment (“NetSure+ Spares”) to be dispatched by Park Place when equipment covered under NetSure+ malfunctions. Page 5 of 6686420-0 SCHEDULE : 686420-0 Pricing valid for 90 days from this date: 05-Jun-23 Schedule For: City of Palm Springs DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 Agreed: City of Palm Springs By: .___________________________________________ Authorized Signature Please return one signed copy of this Statement of Work to: Park Place Technologies LLC 5910 Landerbrook Drive, Suite 300 Mayfield Heights, OH 44124 United States This SOW is made pursuant to the parties existing agreement in effect; if non-in effect, the SOW is pursuant to PPT GENERAL TERMS AND CONDITIONS. http://www.parkplacetechnologies.com/customer-service/terms-and-conditions ·Customer is responsible for replenishing its inventory of NetSure+ Spares throughout the Term of Coverage. ·Upon expiration or termination of the Agreement, and provided that all undisputed Fees have been paid in full, PPT shall return all unused NetSure+ Spares to Customer. License Transfer – The Customer is responsible to transfer appropriate licenses to the newly replaced hardware. PPT will provide guidance and support provided by PPT through this process. Page 6 of 6686420-0 SCHEDULE : 686420-0 Pricing valid for 90 days from this date: 05-Jun-23 Schedule For: City of Palm Springs DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775 CITY OF PALM SPRINGS 3200 E TAHQUITZ CANYON WAY, PALM SPRINGS, CA 92262 (760) 322-8328 BUSINESS LICENSE CERTIFICATE Fees Paid:$174.00 ISSUANCE OF THIS LICENSE DOES NOT ENTITLE THE LICENSEE TO OPERATE OR MAINTAIN A BUSINESS IN VIOLATION OF ANY OTHER LAW OR ORDINANCE. THIS IS NOT AN ENDORSEMENT OF THE ACTIVITY NOR OF THE APPLICANT'S QUALIFICATIONS. Business Name:Park Place Techonologies, LLC DBA: Owner:Park Place Technologies, LLC Mailing Address:5910 Landerbrook Drive Mayfield Heights, OH 44124 License Number:OC-003342-2023 Expiration Date:10/31/2024 PLEASE NOTE THAT IT IS YOUR RESPONSIBILITY TO RENEW AND UPDATE THIS LICENSE ANNUALLY. Business Location:5910 Landerbrook Dr., Mayfield Heights, OH 44124 Business Description:Data Center Hardware Maintenance TO BE POSTED IN A CONSPICUOUS PLACE DocuSign Envelope ID: 119AE4C0-D097-4405-816A-169EE87B6775