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HomeMy WebLinkAbout23S154 - OCLC, Inc.CONTRACT ABSTRACT Contract/Amendment Name of Contract: Company Name: Company Contact: Email: Summary of Services: Contract Price: Contract Term: Public Integrity/ Business Disclosure Forms: Contract Administration Lead Department: Contract Administrator/ Ext: Contract Approvals Council/City Manager Approval Date: Agreement Number: Amendment Number: Contract Compliance Exhibits: Signatures: Insurance: Bonds: Business License: Sole Source Co-Op CoOp Agmt #: Sole Source Documents: CoOp Name: CoOp Pricing: By: Submitted on: Contract Abstract Form Rev 6.13.23 Authorized Signers: Name, Email (Corporations require 2 signatures) OCLC OCLC, Inc Carol Schlatter schlattc@oclc.org Proprietary cataloging records for most books and media that we add to our collection. $159,673.10 5 year term YES Patrick Brogan, broganp@oclc.org Julie Presas, presasj@oclc.org Information Technology Larry Klingamon 1G, 7/10/2023 23S154 - N/A N/A - - Yes Vendor Letter, Director Letter 6/27/2023 Kendall Bradley DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 1 of 10 OCLC Framework Agreement Framework Agreement INSTITUTION NAME ("Institution") Palm Springs Public Library LIBRARY NAME (if different from Institution) OCLC SYMBOL (if any) CPG STREET ADDRESS 300 S Sunrise Way CITY, STATE, ZIP/POSTAL CODE, COUNTRY Palm Springs, CA 92262, USA CONTACT PERSON, JOB TITLE Jeannie Kays, Library Director TELEPHONE NUMBER, FAX, E-MAIL ADDRESS BILLING ADDRESS (IF DIFFERENT FROM ABOVE) STREET ADDRESS CITY, STATE, ZIP/POSTAL CODE, COUNTRY CONTACT PERSON, JOB TITLE TELEPHONE NUMBER, FAX, E-MAIL ADDRESS Is Institution considered exempt from tax in the country in which it is located? Yes No Signatures follow on next page DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 2 of 10 OCLC Framework Agreement SIGNATURES By signing below, Institution: (1) acknowledges that Institution has read and agrees that the terms of this Agreement, as defined herein, shall become effective upon full execution of the Agreement (“Effective Date”); (2) warrants that it has made no unilateral changes to the terms of the Agreement since last received from OCLC; (3) orders access to the Products and Services as specified in this Agreement; and (4) warrants that it has the authority to enter into this Agreement. Notice Address for Institution Notice Address for OCLC: Name: Name: OCLC, Inc. Email: Email: legal@oclc.org Institution OCLC, Inc. Signature: Signature: Name: Name: Title Title: Date: Effective Date: [See next page for Signatures] DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Revised 4.13.23 Page 11 of 17 IN WITNESS WHEREOF, the Parties have executed this Agreement as of the dates stated below. CONTRACTOR: By: _______________________________________By: _________________________________________ Signature Signature (2nd signature required for Corporations) Date:Date: CITY OF PALM SPRINGS: APPROVED BY CITY COUNCIL: Date: 7/10/2023 Item No. APPROVED AS TO FORM: ATTEST: By: ___________________________ By: _______________________________ City Attorney City Clerk APPROVED: By: _______________________________ Date: City Manager – over $50,000 Deputy/Assistant City Manager – up to $50,000 Director – up to $25,000 Manager – up to $5,000 1G DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 7/12/2023 7/12/2023 7/17/2023 Loc-US,EN-US, August 2022 Page 3 of 10 OCLC Framework Agreement Institution hereby subscribes to the Products and Services associated with the schedules attached hereto. Those schedules attached hereto are hereby incorporated into this Agreement (the “Schedule” or “Schedules”). Section 2 Scope & Construction This “Agreement”, including the Framework Agreement and the Schedule(s) attached hereto, establishes the general terms and conditions for the provision of Products and Services. In case of a conflict in terms between the Framework Agreement and any applicable Schedule, the terms and conditions of the Schedule shall prevail. If Institution accepts or executes multiple agreements with OCLC for the same Products and/or Services, the order of precedence for the control of terms shall be (1) a negotiated Framework Agreement representing unique terms between OCLC and Institution, if one exists; (2) the most recently executed or accepted agreement. Section 3 Definitions In this Framework Agreement, except as otherwise provided, the following words and expressions shall have the meanings defined below: 3.1 Bibliographic Data means all the bibliographic data (including subject data, such as local key words and subject headings), descriptive metadata, relationship metadata and other metadata of the type stored in WorldCat. 3.2 Holdings Data means all the ownership and license data in relation to Institution’s collection (including electronic resources). 3.3 Hosted Services means the hosted services made available by OCLC which Institution may access pursuant to this Agreement. The Hosted Services are described in detail in the applicable Product Descriptions but do not include services (including API’s and the like) provided by third parties. 3.4 Institution Data means (i) the Holdings Data in relation to Institution’s collection; (ii) all the data that forms part of the library process or the internal operations of the Institution, such as circulation, patron, and acquisition data; and (iii) all other data and content that is produced, sent or reproduced through the Services by the Institution or made available to OCLC in connection with the Services. 3.5 Internal Data means Institution Data intended exclusively for internal use by the Institution, subject to the rights granted to OCLC herein 3.6 Product Descriptions means the descriptions of the Products and Hosted Services as made available at www.oclc.org and as updated from time to time by OCLC. 3.7 Products mean the OCLC software, hardware, and other products licensed to Institution pursuant to this Agreement. The Products are described in detail in the applicable Product Descriptions but do not include products provided by third parties. 3.8 Professional Services means the services that OCLC provides to Institution under this Agreement in connection with the Products or Hosted Services, such as data migration, configuration, consultancy, support, and training. 3.9 Services mean the Hosted Services and Professional Services. 3.10 Shared Data means the Institution Data made available by Institution to the public or to third parties selected by the Institution (such as other participants or users) or that by its nature is intended for use outside the Institution’s organization, such as Bibliographic Data, Holdings Data, and other data not considered Internal Data. 3.11 Systems mean the facilities, server(s), equipment, operating software, and connectivity used to provide the Services. 3.12 WorldCat means the databases of Bibliographic Data, Holdings Data, and related files maintained by OCLC. Section 4 Products and Services 4.1 General. OCLC will provide Institution those Products and Services to which it subscribes, in accordance with this Agreement and as described in the version of each Product or Service’s respective Product Description active on the Effective Date. Further information can be found at https://www.oclc.org/en/services.html. Institution shall provide OCLC with the assistance and information OCLC reasonably needs to perform the Services properly or where OCLC otherwise reasonably requests. OCLC shall not be liable for any failure to perform its obligations arising from Institution’s failure to provide such assistance or information. 4.2 Modifications. OCLC may change or modify a Product or Service from time to time in its discretion. OCLC shall notify Institution in writing should there be any material changes to the respective Product or Service. Any new Product or Service functionality made available by OCLC shall be subject to this Agreement. 4.3 Support. Support services will be provided in accordance with the support service description set forth in the relevant Schedule. Further information is available at http://www.oclc.org/support/home.en.html. 4.4 Limitations. Institution shall only use the Products and Services in accordance with the terms of this Agreement and for the purposes specified in the Product Descriptions. Section 1 Schedules Incorporated DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 4 of 10 OCLC Framework Agreement Section 5 Ownership and Licenses 5.1 Ownership a) OCLC Intellectual Property. OCLC and/or its licensors or suppliers are the exclusive owners of and retain all right, title, and interest (including all copyrights, trademarks, patents, and any other proprietary rights) to the Products, Services, WorldCat, and all other materials produced or provided by OCLC. All rights not expressly granted by OCLC are reserved. b) Institution Data. Institution, and/or its suppliers and affiliates, retains all right, title and interest (including, without limitation, all proprietary rights) to Institution Data, except for rights granted to OCLC and its affiliates under this Agreement. Institution is solely responsible for the accuracy, completeness, and legality of Institution Data. Institution is responsible for obtaining all permission and other rights necessary to provide Institution Data to OCLC. Institution will not provide OCLC with Institution Data that Institution does not have the right to provide for use in connection with the Products or Services. 5.2 Licenses. a) Products and Services. Subject to the terms of this Agreement and the applicable Schedule(s), Institution’s license to use the Products and Services identified in the executed Schedules may be pursuant to a hosted license (for Hosted Services) or a non-hosted license (for Products). For Products paid for by Institution, OCLC grants Institution a nonexclusive, nontransferable license to install and use the Product solely for the noncommercial purposes described in the Product Description and the applicable Schedule. For Hosted Services subscribed to by Institution, OCLC will provide access to the Hosted Service, and if applicable a license to install and use any local software components of the Hosted Service, all solely for the noncommercial purposes described in the Product Description and the applicable Schedule. b) Institution Data. Institution grants OCLC a global, non-exclusive, royalty-free, transferable and sub-licensable right to use the Internal Data to the extent necessary for the provision of the Products and Services. Institution grants OCLC, OCLC participants, non-participant users, and OCLC designees a global, perpetual, non-exclusive, royalty-free, transferable, and sub-licensable right to host, reproduce, transmit, store, publish, distribute, modify, create derivative works from, and otherwise use Shared Data. Institution Data shall be supplied to OCLC in a format compatible for use with the Products and Services. Section 6 Term and Termination 6.1 Term. This Agreement shall commence on the Effective Date and shall remain in full force and effect for the initial term specified in the pricing document attached hereto as Exhibit A and incorporated into this Agreement (the "Term"), subject to the earlier termination of this Agreement pursuant to Section 6.2 below. Upon the expiration of this Agreement, Institution and OCLC may renew and extend the Agreement for one or more additional terms, upon mutual written agreement. 6.2 Termination. This Agreement or individual Schedules may be terminated in one of the following ways: a) By either party, effective at the end of the initial subscription period, which shall be as set forth in the agreed upon pricing document attached hereto as Exhibit A, or any renewal period, as which shall be as set forth in any renewal notice issued pursuant to Section 7.2, by providing the other party with at least 30 days’ prior written notice of its desire to not renew a Product or Service; b) By either party if the other party becomes insolvent, makes a general assignment for the benefit of creditors, suffers or permits the appointment of a receiver for all or a substantial part of its property, is subject to any proceeding under any bankruptcy or insolvency law, or has wound up or liquidated, voluntarily or otherwise; c) By the non-breaching party if a party commits a material breach of its obligations under this Agreement and has not cured such breach or failure within 30 days of receiving written notice from the non-breaching party. OCLC reserves the right, however, to immediately suspend Institution’s access to the OCLC Services in the event of Institution’s material breach until such time as the material breach is cured; or d) As otherwise explicitly provided in this Agreement. 6.3 Effect of Termination. Termination of this Agreement shall terminate all Schedules. Termination of a Schedule however, will not terminate the Agreement or any other Schedule. Upon termination of this Agreement or any Schedule, the rights granted by the parties in the applicable Schedule or Agreement are terminated unless otherwise provided in such Schedule. After termination and upon request, OCLC will promptly return or destroy all applicable Institution Data.. OCLC will provide Institution access to Institution Data for 90 days after the effective date of termination, after which, OCLC shall have no obligation to maintain any Institution Data. Section 7 Fees and Payment Terms 7.1 Fees. Institution shall pay the applicable charges based on their agreed upon pricing document. In the absence of an agreed upon pricing document, (i) OCLC’s prevailing price for the Products and Services shall govern; and (ii) payments shall be made to OCLC annually; such annual payments will be billed upon the beginning of the applicable subscription period and DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 5 of 10 OCLC Framework Agreement shall be paid according to the terms stated on the invoice. Fees are exclusive of any taxes and shall be paid in the currency and to the address stated on the invoice. Institution shall pay such tax to OCLC or other entity, as appropriate. Institutions exempt from taxation shall supply a valid exemption certificate upon request. Institution's failure to fully pay any fees or taxes within 60 days after the applicable due date will be deemed a material breach of this Agreement, justifying OCLC’s suspension of Products and Services. 7.2 Price Changes. OCLC reserves the right to change any price/fee, provided that OCLC provides Institution written notice of the change at least 60 days prior to the date the change is to become effective. Notwithstanding the foregoing, OCLC will not change any prices/fees contained in an agreed to price quote or renewal notice prior to the expiration of the quote or renewal notice. 7.3 Non-refundable. Institution will not be entitled to a refund of any implementation or pre-paid fees under this Agreement unless (i) OCLC terminates the Agreement or a Schedule pursuant to Section 6.2 (a), or (ii) Institution terminates the Agreement or a Schedule pursuant to Section 6.2 (c); in which event, OCLC will refund that portion of fees pre-paid by Institution corresponding to the period after termination. 7.4 Proprietary Information. Institution agrees that OCLC’s pricing information is proprietary to OCLC, and agrees to maintain confidentiality of such proprietary information, as well as any other information which OCLC communicates in writing to be proprietary or confidential, for 3 years from receipt by Institution. It shall not be a violation of this section to disclose information as required by applicable law (including public records acts), valid court order, or legal process. Section 8 Disclaimer EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE PRODUCTS AND SERVICES ARE PROVIDED "AS IS” AND OCLC AND ITS THIRD PARTY SUPPLIERS DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE PERFORMANCE OF THE PRODUCTS OR SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ANY IMPLIED WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE. OCLC MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE PRODUCTS AND SERVICES WILL ALWAYS BE ACCESSIBLE, FREE OF HARMFUL COMPONENTS, ACCURATE OR ERROR-FREE. INSTITUTION MAY INTEGRATE OCLC’S PRODUCTS AND SERVICES WITH THIRD PARTY PRODUCTS AND SERVICES. HOWEVER, IN NO EVENT WILL OCLC BE LIABLE FOR ANY LOSS ARISING OUT OF FAILURE OF SUCH THIRD-PARTY PRODUCTS OR SERVICES OR OTHER EVENTS OUTSIDE OF OCLC’S REASONABLE CONTROL. ADDITIONALLY, UNDER NO CIRCUMSTANCES SHALL OCLC BE LIABLE FOR ANY LOSS ARISING OUT OF A DATA OR A SECURITY BREACH ORIGINATING FROM SUCH THIRD PARTY SOFTWARE. THIS SECTION WILL NOT APPLY TO DAMAGES THAT CANNOT BE EXCLUDED BY LAW (IN WHICH EVENT THE LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED). Section 9 Privacy and Security 9.1 Data Security. OCLC has implemented and shall maintain commercially appropriate, reasonable and customary controls to ensure the security, confidentiality, and protection against unauthorized access to, use, or disclosure of Internal Data. Institution shall obtain and maintain all necessary consents from all users for OCLC to provide the Products and Services and for Institution’s and users’ access, monitoring, use, disclosure, and transfer of Internal Data. 9.2 Audit. OCLC will (i) implement administrative, physical, and technical safeguards in accordance with accepted industry practices including conducting audits in accordance with the ISO/IEC 27001 standard (or subsequent comparable standard) and (ii) as reasonably requested by Institution, provide Institution with a copy of the certificate of registration for such standard. 9.3 Nondisclosure of Internal Data. OCLC shall hold all Internal Data in strict confidence and with the same standard of care it uses to protect its own information of a similar nature and shall not use Internal Data for any purpose other than to provide the Service or as may be authorized in writing by Institution. OCLC shall not disclose Internal Data to any other party except: (a) to OCLC employees, agents, subcontractors and service providers, to whom Internal Data needs to be disclosed for the purpose of providing the Service; (b) as required by law, or to respond to duly authorized information requests of police and governmental authorities or to comply with any facially valid subpoena or court order; (c) to protect the rights or property of OCLC or OCLC customers, including the enforcement of OCLC agreements or policies governing Institution’s use of the Service; (d) to involve and cooperate with law enforcement or the appropriate legal authorities in investigations, and to protect Systems and OCLC's customers, or (e) as authorized by Institution in writing. 9.4 Prohibitions. Institution expressly warrants that it will not enter, submit, transfer, or store in the Service any of the following types of information: Social Security Numbers (or other national identification numbers), financial account numbers, credit card or debit card numbers. DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 6 of 10 OCLC Framework Agreement 9.5 Unauthorized Disclosures. OCLC will promptly notify Institution in the event of a verified breach of non-public personal data. In the event that Institution determines that a breach requires breach notification, OCLC agrees that it will reasonably cooperate with Institution in regards to Institution’s breach notification obligations as specified in the applicable law, including Institution’s investigation, enforcement, monitoring, document preparation, breach notification requirements, and reporting. Institution shall be solely responsible for notifying all individuals, regulators, or other organizations subject to breach notification, however OCLC reserves the right to first review all notifications before they are sent. 9.6 Data Processing Agreement. To the extent Personal Data from the European Economic Area (EEA), the United Kingdom and Switzerland are processed by OCLC and/or its affiliates, the following shall apply: The terms of the Data Processing Agreement (“DPA”) at https://policies.oclc.org/en/privacy/data-privacy-agreements.html are hereby incorporated by reference and shall apply if and to the extent that Institution Data includes Personal Data, as defined in the DPA. To the extent Personal Data from the European Economic Area (EEA), the United Kingdom and Switzerland are processed by OCLC and/or its affiliates, the Standard Contractual Clauses shall apply, as further set forth in and defined by the DPA. For the purposes of the Standard Contractual Clauses, Institution and its applicable Affiliates, as defined by the DPA, are each the data exporter, and Institution’s acceptance of this Agreement shall be treated as its execution of the Standard Contractual Clauses and Appendices. Section 10 Limitation of Liability OCLC WILL HAVE NO LIABILITY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES FOR ANY MATTER ARISING FROM OR RELATING TO THIS AGREEMENT OR THE PRODUCTS AND SERVICES, INCLUDING BUT NOT LIMITED TO ANY UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT, LOSS, INACCURACY, OR DESTRUCTION OF INFORMATION OR DATA COLLECTED, STORED, DISTRIBUTED, OR MADE AVAILABLE VIA THE PRODUCTS AND SERVICES, INSTITUTION’S USE OR INABILITY TO USE THE PRODUCTS AND SERVICES, ANY CHANGES TO OR INACCESSIBILITY OF THE PRODUCTS AND SERVICES, ANY DELAY OR FAILURE OF THE SERVICES, OR FOR LOST PROFITS, OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, EVEN IF OCLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OCLC’S LIABILITY TO INSTITUTION FOR ANY REASON AND UPON ANY CAUSE OF ACTION EXCEED THE AMOUNT INSTITUTION ACTUALLY PAID OCLC FOR THE INDIVIDUAL IMPLICATED OCLC PRODUCTS OR SERVICES COVERED UNDER THIS AGREEMENT OVER THE 12 MONTHS PRIOR TO WHICH SUCH CLAIM AROSE. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS. FEES UNDER THIS AGREEMENT ARE BASED UPON THIS ALLOCATION OF RISK. THIS SECTION WILL NOT APPLY TO DAMAGES THAT CANNOT BE LIMITED OR EXCLUDED BY LAW (IN WHICH EVENT THE LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED). Section 11 Use of Products and Services 11.1 General. Institution agrees not to use, and not to allow third parties including users to use the Products or Services: (a) to distribute viruses, worms, Trojan horses, corrupted files, or other items of a destructive or deceptive nature; (b) to engage in or promote any unlawful, invasive, infringing, defamatory, or fraudulent activity; (c) to violate, or encourage the violation of, the legal rights of others; (d) to interfere with the use of a Product or Service, or the equipment used to provide Products or Services; (e) to use the Products or Services, or any part thereof, in a manner that violates the terms of service of any other Products or Services; (f) to generate, distribute, publish or facilitate unsolicited mass email, promotions, advertisings or other solicitations (“spam”); (g) to alter, reverse-engineer, interfere with, circumvent, copy, or create a derivative work of, any aspect of the Product or Service (except with the express, written consent of OCLC or applicable law specifically prohibits this restriction); (h) to omit, obscure or hide from any user any notice of a limitation of warranty, disclaimer, copyright, patent, trademark, trade secret or usage limitation or any splash screen or any other terms or conditions intended to be displayed to a user by OCLC or OCLC supplier; or (i) to post, send, or make available software or technical information in violation of applicable export controls laws. Institution agrees that OCLC is authorized to monitor communications into and out of the System to prevent the introduction of viruses or other hostile code, to prevent intrusions, provide support, and to otherwise enforce the terms of this Agreement. Notwithstanding the foregoing and to the extent permitted by law and law enforcement, OCLC will make reasonable efforts to notify Institution when a disclosure of Institution Data has or is to be made. DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 7 of 10 OCLC Framework Agreement 11.2 Credentials. Institution shall exercise all commercially reasonable efforts to prevent unauthorized use of the Products and Services and is solely responsible for any and all use, including unauthorized use, of the Products and Services initiated using Institution’s API keys and/or credentials. Institution shall immediately notify OCLC of a suspected or actual loss, theft or disclosure of any credentials and of any unauthorized use of a Product or Service. Should OCLC become aware of unauthorized use of Institution’s API keys or credentials or unauthorized access to a Product or Service, OCLC may notify Institution and deactivate affected credentials. OCLC will provide Institution with administrative credentials to access and use the applicable Product or Service. Institution is responsible for authorizing user access to the Products or Services, assigning privileges, and creating, maintaining, and terminating accounts. 11.3 Enforcement by OCLC. OCLC reserves the right to: (i) investigate any violation of this Section or misuse of Products or Services; (ii) enforce this Section; and (iii) remove or disable access, screen, or edit any Institution Data that violates these provisions. Without limitation, OCLC also reserves the right to report any activity (including the disclosure of appropriate Institution Data) that it suspects violates any law or regulation to appropriate law enforcement, regulators, or other appropriate third parties. OCLC may cooperate with appropriate law enforcement by providing network and systems information related to allegedly illegal or harmful content. VIOLATION OF THIS SECTION MAY RESULT IN THE SUSPENSION OF OCLC SERVICES AND SUCH OTHER ACTION AS OCLC REASONABLY DEEMS APPROPRIATE. REPEATED OR WILLFUL VIOLATION OF THIS SECTION MAY, IN OCLC’S SOLE DISCRETION RESULT IN THE TERMINATION OF THE AGREEMENT, ANY SCHEDULE, OR OCLC SERVICE. Section 12 Warranties OCLC warrants that any Professional Services will be performed in a professional and workman-like manner and that, when operated in accordance with the Product Description, the Products and Hosted Services will be capable of performing substantially in accordance with the functional specifications set forth in such Product Description. If any Products or Services fail to comply with the warranty set forth above, OCLC will make reasonable efforts to correct the noncompliance provided that OCLC is given notice of the noncompliance within 30 days and OCLC is able to reproduce the noncompliance. If OCLC is unable to correct the noncompliance, Institution may terminate the Schedule for the relevant Product or Hosted Service in accordance with Section 6.2(c) and, as its sole remedy, will be entitled to a refund of an equitable portion of fees paid for the relevant Product or Hosted Service after such noncompliance was reported. OCLC and Institution each warrant that its entry into this Agreement does not violate any other agreement to which it is a party, and that its performance under this Agreement will be in conformance with all applicable laws and government rules and regulations. Institution warrants that it possesses all rights necessary to enter into this Agreement and grants the rights described in this Agreement such that OCLC will not infringe upon or otherwise violate any intellectual property rights or other rights of a third party or violate any laws by exercising the rights and licenses granted under this Agreement. To the extent permitted by law, Institution hereby indemnifies OCLC from any such claims in this respect. Section 13 G eneral 13.1 OCLC Membership. As a subscriber to OCLC’s Services and Products as described in this Agreement, Institution – and each library owned or operated by Institution – may be eligible for membership in the OCLC cooperative. Membership qualifications for the OCLC cooperative can be found at https://www.oclc.org/content/dam/oclc/membership/Membership-Criteria-FY21.pdf. If Institution’s subscription qualifies it as a member, Institution permits OCLC Member Relations to contact its library staff directly in separate communications, to provide new member information regarding voting and updates, Member groups, councils, and events, for OCLC Global and Regional Councils specific to Institution’s region. As a member, Institution agrees to abide by the requirements and policies applicable to OCLC members. 13.2 No Assignment. Institution may not assign, without the prior written consent of OCLC, any rights, duties, or obligations under this Agreement to any person or entity, in whole or in part. 13.3 Independent Contractors. The relationship of the parties is that of independent contractors, and no agency, employment, partnership, joint venture, or any other relationship is created by this Agreement. 13.4 Force Majeure. Neither party shall be responsible for losses or damages to the other occasioned by delays in the performance or the non-performance of any of said party's obligations (other than the obligation to make payments when due) when caused by acts of God, acts of the other party or any other cause beyond the control of said party and without its fault or negligence. 13.5 Non-Waiver. A failure or delay in enforcing an obligation under this Agreement does not prevent enforcement of the provision at a later date. A waiver of a breach of one obligation does not amount to a waiver of any other obligation, and it will not prevent a party from subsequently requiring compliance with that obligation. 13.6 Severability. If any provisions of this Agreement shall be found by any court of competent jurisdiction to be invalid or unenforceable, the invalidity or unenforceability of such provision shall not affect the other provisions of this Agreement. DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 8 of 10 OCLC Framework Agreement 13.7 Entire Agreement. This Agreement and any Schedules constitute the complete agreement between the parties and supersedes and replaces all prior agreements, oral and written, between the parties relating to the subject matter of this Agreement. If Institution’s accounting representatives require the use of a purchase order to facilitate payment for Products and Services contemplated in this Agreement, Institution agrees any and all terms and conditions contained in such purchase order are null and void, and do not apply to this Agreement. OCLC will provide invoices in response to purchase orders solely to facilitate payment and for the convenience of Institution; in no case, however, will OCLC’s issuance of an invoice constitute an acceptance of terms contained in a purchase order. OCLC provides Services and Products to Institution solely pursuant to this Agreement; OCLC shall never provide Services or Products pursuant to, or as a result of, a purchase order. Except as otherwise provided herein, this Agreement may not be amended or supplemented except in a writing duly executed by both parties. 13.8 Notice. Except as stated elsewhere in the Agreement all notices shall be in writing or by such other means as has been agreed by the parties in writing. 13.9 Counterparts and Signatures. This Agreement may be executed in counterparts and/or via facsimile transmission or electronic copy, any one or form of which will be deemed to constitute an original, but all of which will constitute one instrument. Any signature (including any electronic signature, symbol or process attached to, or associated with, a contract or other record and adopted by a Person with the intent to sign, authenticate or accept such contract or record) hereto or to any other contract, record, certificate, or other document related to this Agreement, and any contract formation or record- keeping through electronic means shall have the same legal validity and enforceability as a manually executed signature or use of a paper-based recordkeeping system. 13.10 Venue. This Agreement shall be interpreted in accordance with and subject to the laws of the State of California, with Venue located in Riverside County, California. Section 14 Special Terms for Group Orders Only Where a lead institution in a consortium (the “Group Administrator”) is ordering on behalf of itself and other consortium members, this Section applies: 14.1 Ordering. Group Administrator may order the Service on behalf of consortium members by completing the relevant portions of the agreed upon pricing or order document and agreeing to this Agreement. Group Administrator also orders and allocates authorizations and passwords for the Service on behalf of consortium members listed on the agreed upon pricing or order document. Group Administrator is not a buyer of the Service for resale. Any material change in group membership or group participation may result in commensurate changes in the fees for the applicable Service. 14.2 Consortium Member's Agreement. Group Administrator warrants, as the consortium agent, that it is authorized to and hereby binds consortium members to this Agreement and shall indemnify OCLC from all loss, expense and damage arising from a breach of such warranty. Group Administrator shall provide each consortium member with a copy of this Agreement prior to Product and Service activation. Each order for consortium members shall constitute a binding contract between OCLC and the consortium member. 14.3 Payment by Group Administrator. Group Administrator shall be liable for paying to OCLC all charges and applicable taxes for consortium members for the Products and Services in accordance with the terms of this Agreement. 14.4 Non-exclusivity. Nothing herein shall limit OCLC's right to distribute any Products or Services independent of Group Administrator. DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 9 of 10 OCLC Framework Agreement SCHEDULE 2 WorldShare® Metadata/OCLC Cataloging Section 1 Description OCLC's cataloging and metadata services give Institution the tools needed to effectively manage the metadata for Institution’s collection. Section 2 Definitions 2.1 “Guidelines” means the “Guidelines for Contributions to WorldCat” as modified from time to time. A current copy of the Guidelines is available at: http://www.oclc.org/worldcat/community/guidelines.en.html 2.2 “Policy” means the “WorldCat Rights and Responsibilities for the OCLC Cooperative” as modified from time to time as a result of the policy review process described therein. A current copy of the Policy is available at: http://www.oclc.org/en/worldcat/cooperative-quality/policy.html. 2.3 “Principles” means the WorldCat Principles of Cooperation as modified from time to time. A current copy of the Principles is available at: http://www.oclc.org/worldcat/community/principles.en.html 2.4 “WorldCat® Data” is defined as set forth in the Policy. 2.5 All capitalized terms not defined herein shall have the same meaning ascribed to them in the Master Services Agreement. SECTION 3 Responsibilities of Institution 3.1 Institution shall create bibliographic records and related data for entering information into WorldCat consistent with the Guidelines maintained by OCLC and its advisory groups. 3.2 Institution using the Systems for cataloging agrees to abide by the Principles and the Guidelines. 3.3 Institution agrees that the use and transfer by the Institution of WorldCat Data is subject to the Policy. 3.4 If, during the term hereof, an Institution informs OCLC that bibliographic records it furnishes to OCLC for addition to WorldCat will be subject to usage or transfer restrictions beyond or in addition to those applicable under this Schedule, and if OCLC nevertheless elects to accept such records for addition to WorldCat, OCLC will so notify Institution, after which Institution’s rights to access, use and transfer such records will be subject to said usage and transfer restrictions. DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Loc-US,EN-US, August 2022 Page 10 of 10 OCLC Framework Agreement SCHEDULE 10 WorldShare® Interlibrary Loan Services (ILL) Section 1 Description WorldShare Interlibrary Loan is a resource sharing network to lend and borrow resources which allows users to quickly obtain global library content located in Institution’s collections and the collections of other ILL libraries around the world. WorldShare Interlibrary Loan simplifies tasks such as sharing of e-resources, automating request and entry processes, managing ILL fees, analyzing borrowing and lending patterns, and delivering documents easily and securely through Article Exchange. Section 2 Definitions All capitalized terms not defined herein shall have the same meaning ascribed to them in the Framework Agreement. Section 3 Terms of Use Subject to this Schedule and the FA, OCLC shall provide Institution with the Products and Services as specified in the agreed upon pricing document. Section 4 Service Level Agreement 4.1 Scope. This Service Level Agreement sets forth the service level and performance objectives of OCLC in providing the Hosted Services (as listed in Section 2 of this SLA) to Institution (the “Systems”). OCLC will use commercially reasonable efforts to meet the following service level and performance objectives to support the operation of the Systems. 4.2 Uptime Commitment. a) Availability. OCLC will use commercially reasonable efforts to ensure that the Systems are available 99.5% of the time (the "Uptime Commitment"). Availability will be measured as follows: (1) Availability = (T-D)/(T) * 100%; where (2) T = the total number of minutes in the respective month, and (3) D = the total number of minutes of downtime in the month excluding planned outages for scheduled maintenance, telecommunications or power disruptions caused by third parties, any other causes beyond OCLC’s reasonable control, and excluding other times described herein. b) Notice Required. OCLC will notify Institution promptly of any factor, occurrence, or event coming to its attention likely to affect OCLC's ability to meet the Uptime Commitment, or that is likely to cause any material interruption or disruption in the Systems. c) Scheduled Maintenance. Scheduled maintenance may occur any Sunday during a 4-hour window and may occasionally be extended. Notice of scheduled maintenance shall occur 3 days prior to scheduled downtime. In the event planned emergency maintenance is required, OCLC will make commercially reasonable efforts to notify Institution in advance. 4.3 Systems Management a) Monitoring. OCLC will monitor and maintain the Systems in working order each day (24 x 7). OCLC will proactively manage and monitor all application server hardware devices and software to ensure optimal performance and reliability as well as to detect abnormal events or exceeded utilization or performance thresholds. b) Maintenance. OCLC will operate, monitor, and administer all servers, applications, and networks supporting the Systems. In order to provide such coverage, OCLC may utilize a mixture of on-site and on-call support staff, automated server monitoring, and automated paging technology. c) Change Control. OCLC will install new equipment, software, releases, upgrades, fixes, patches, and other items necessary to maintain the Systems to industry standards. OCLC will proactively gather information from appropriate server, peripheral, operating system, or database vendors regarding upgrades, defect patches, or fixes. DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Proposal OCLC Symbol CPG Currency USD Quote # 1000043279 Customer ID 37464 Expires 7/08/2023 4/26/2023 1of1 OCLC • 6565 Kilgour Pl Dublin OH 43017-3315 United States  •  +1-800-848-5878 ● +1-614-764-6000    www.oclc.org Palm Springs Public Library Jeannie Kays Library Director 300 S Sunrise Way Palm Springs CA 92262 United States Item Code Item Amount 3000030 Cataloging and Metadata Subscription $28,697.90 3000065 WorldShare ILL $703.10 Total $29,401.00 Notes The pricing listed above is FY24 pricing. For FY25-FY26, the guaranteed price increases are as follows: FY25 Cataloging and Metadata 7/1/2024 renewal: $29,774.08 FY26 Cataloging and Metadata 7/1/2025 renewal: $30,890.60 FY27 Cataloging and Metadata 7/1/2026 renewal: $32,435.13 FY28 Cataloging and Metadata 7/1/2027 renewal: $34,056.89 FY25 WorldShare ILL 7/1/2024 renewal: $729.47 FY26 WorldShare ILL 7/1/2025 renewal: $756.82 FY27 WorldShare ILL 7/1/2026 renewal: $794.67 FY28 WorldShare ILL 7/1/2027 renewal: $834.40 This pricing is only valid if the Library commits to the full five-year subscription period, pursuant to Section 6.1 of the Framework Agreement. For avoidance of doubt, by accepting this proposal, the Library will not have the ability to terminate for convenience prior to the end of the full five-year subscription period, and may only terminate pursuant to Section 6.2 of the Framework Agreement. ____________________________________________ Signature    ____________________________________________ Printed Name    _______________________ Date For questions, please contact OCLC representative: Carol Schlatter at schlattc@oclc.org.   This transaction is subject to the relevant OCLC Framework Agreement (“FA”) and the Schedules related to each product listed on this notice, found at: http://oc.lc/service-agreements, unless a signed agreement governing the transaction has been entered into by the parties. Exhibit ADocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Via e-mail: Jeannie.Kays@palmspringsca.gov Kendall.Bradley@palmspringsca.gov June 16, 2023 Jeannie Kays, MLIS Director of Library Services Palm Springs Public Library 300 S. Sunrise Way Palm Springs, CA 92262 RE: Sole Source Request Dear Ms. Kays: Thank you for your recent inquiry concerning the availability of the following OCLC, Inc., (“OCLC”) services: Cataloging & Metadata Services and WorldShare Interlibrary Loan (collectively the “OCLC Services”). OCLC is the only source from which Palm Springs Public Library may obtain these OCLC Services. OCLC looks forward to being of continued service to the Palm Springs Public Library. Please let me know if you need any additional information. Sincerely, OCLC, INC. By: ______________________________ Bruce A. Crocco, Vice President Approved by Legal PB DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 MEMORANDUM DATE: July 10, 2023 SUBJECT: OCLC SOLE SOURCE SERVICE FOR LIBRARY TO: Larry Klingaman, Information Technology Director FROM: Jeannie Kays, Director of Library Services Palm Springs Public Library has utilized the services of OCLC since 1980 when the Library migrated their typed paper card catalog to a computerized system. OCLC was founded in 1967 as Ohio College Library Center, then became Online Computer Library Center as it expanded. In 2017, the name was formally changed to OCLC, Inc. OCLC owns the trademarks and copyrights associated with the Dewey Decimal Classification System, the basis of our library organizational system. There are many facets to the services provided by this vendor, but they are the only vendor providing access to these cataloging records. No other vendor can access OCLC’s cataloging records. They are proprietary for members only. OCLC’s cataloging records are the foundation upon which the Palm Springs Public Library organizes its collection , as do many public libraries in the country. Library cataloging records are structured and orderly and have a distinct organizational system to them with custom-coded subject headings, down to the most minute detail. If the books are not organized in this way, patrons and staff cannot easily find the materials they seek. The Palm Springs Public Library owns over 100,000 physical items, each with its own unique cataloging record. The Library adds thousands of new items to the collection each year. The majority of our cataloging records come from OCLC. The few cataloging records that we create on our own are then shared with OCLC for other member libraries to use. OCLC provides members access to uniform catalog records for millions of items. As we add new items, members share the same catalog record for an item so that each library in the world is not required to create a unique record for the same it em. It is through this resource sharing that we gain benefit from membership in OCLC. It is also what makes this a unique, sole source vendor. There is no other vendor in the world that provides this caliber of cataloging records and this service of sharing resources. Our Librarians and Library Assistants could create cataloging records, but it is not possible for us to do this as skillfully as professional catalogers. We do not have full-time catalogers on our staff, and if we did, they would not be able to keep up with the annual demand, nor would they be able to create the robust and technically specific cataloging records we receive from OCLC. It would be a waste of city resources. DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5 Library-OCLC Sole Source July 10, 2023 Memorandum—Page 2 Finally, OCLC offers worldwide Interlibrary Loan (ILL) service. No one else offers this service with millions of items available to share. Our library patrons benefit from this service as we can borrow items we do not own from the worldwide network, WorldCat. Only member libraries have access to this ILL service and only member library’s holdings are listed and searchable in this worldwide catalog system. DocuSign Envelope ID: 1166F4FE-DB15-4C39-B54E-B9348CE67DD5