HomeMy WebLinkAboutA9298 - INTENT DIGITAL CONTRACT ABSTRACT
Contract
Company Name:
Company Contact:
Summary of Services:
Contract Price:
Funding Source:
Contract Term:
Intent Digital
Todd Sharp
VoteLynx XLG-GSS Platinum Support
$4,300
1001025-40105
9/1/2022 - 8/31/2023
Contract Administration
Lead Department:
Contract Administrator:
Information Technology
Larry Klingaman
Contract Approvals
Council Approval:
Agenda Item No./ Resolution No.:
Agreement Number:
N/A
N/A
A9298
Contract Compliance
Exhibits:
Signatures:
Insurance:
Bonds:
N/A
Attached
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Contract Prepared By: Information Technology
Submitted on: 11/3/2022 By: Valerie Rodriguez
DocuSign Envelope ID: 7AB4280A-BF07-415E-B8B3-281581538C0C
Intent Digital, LLC
VoteLynx Software Support Agreement
The VoteLynx “XLG” Software System/Technical Support Agreement, (the “Agreement”) is made by and
between Intent Digital, LLC an Arizona business entity, (hereinafter referred to as “I/D”), and the
purchaser of this Agreement, City of Palm Springs, CA (hereinafter referred to as “Customer”). The
annual fee of $4,300.00 must be paid to “I/D” before coverage is enacted. The term of this agreement is
for one year and will automatically be renewed, if the “Customer” utilizes the “I/D” VoteLynx system.
1. SOFTWARE ENHANCEMENT AND UPGRADES:
“I/D” will periodically release software patches, improvements, enhancements, and upgrades for the
VoteLynx XLG System. These releases may cover the VoteLynx Meeting Management Application
software, VoteLynx XLG Controller software, Request to Speak Display software, Video Display Unit
software, Vote Panel software, and/or Speaker Kiosk software. The releases may pertain to the
voting/meeting management operation or the AV Control System operation of the system.
“I/D” will make available these software patches, improvements, enhancements, and upgrades to the
Client system during the term of this Agreement using remote connection via “TechInline” or any other
client preferred service.
2. TECHNICAL SUPPORT:
VoteLynx Support includes the following services:
System technical support by email, telephone, or Internet remote access.
On-line web-based training for the VoteLynx system.
Remote login for support, maintenance, and troubleshooting.
Discount pricing on replacement VoteLynx equipment.
3. ACCESS TO “I/D” SUPPORT STAFF:
“I/D” technical support is available, Monday through Friday, except major holidays; via e-mail
(support@intentdigital.com), to provide assistance and advice on the installation, configuration,
troubleshooting and use of the Maintained Software, or to receive discrepancy reports. Every effort
shall be made to respond to e-mail requests within 24 hours. “I/D” support staff is also available via
telephone (602) 404-0100 ext. 25 during normal business hours at our Phoenix office listed herein,
although occasionally the support staff may not be available immediately via telephone if they are
servicing other customers. Most technical issues are resolved by phone or through Internet remote
access of the system.
4. CUSTOMER’S RESPONSIBILITIES:
Customer agrees to report all suspected discrepancies to the “I/D” support staff, and to use reasonable
efforts to assist “I/D” in its efforts to find corrections to confirmed discrepancies. Customer further
agrees to install and used the newest release of the Maintained Software upon receipt.
DocuSign Envelope ID: 7AB4280A-BF07-415E-B8B3-281581538C0C
5.TERM OF AGREEMENT:
The term of this agreement will be one for one year starting at receipt of payment. This agreement
supersedes prior agreements.
6.SIGNATURES OF ACCEPTANCE:
Customer: City of Palm Springs Intent Digital, LLC:
By: ____________________________________ By: Todd Sharp________
Title:___________________________________ Title: _Financial Partner________
Date: __________________________________ Date: _10/11/22____________
DocuSign Envelope ID: 7AB4280A-BF07-415E-B8B3-281581538C0C
11/15/2022
IT Director
Intent Digital LLC INVOICE
3104 E. Camelback Rd
Suite # 445 Date INVOICE #
Phoenix, AZ 85016 9/1/2022 1134
(602) 404-0100 ext 24 Terms:
Net 30
City of Palm Springs
Brenda Pree (CC)brenda.pree@palmspringsca.gov
Todd Butts (IT)Todd.butts@palmspringsca.gov
(760)323-8206
Date Item Description Hours Fee Mat'l Qty Mat'l Amt Total
9/1/2022 1 VoteLynx XLG-GSS Platinum support 4,300.00$
for 9/1/22 through 8/31/23.
Thank You for choosing Intent Digital.Total 4,300.00$
Sales Tax 8.6%-$
Balance Due 4,300.00$
DocuSign Envelope ID: 7AB4280A-BF07-415E-B8B3-281581538C0C
3104 E. Camelback Road, Suite 445 Phoenix, AZ 85016 602-404-0100
www.intentdigital.com
October 12, 2022
Larry Klingaman IT Director
City of Palm Springs, CA
Dear Mr. Klingaman:
Thank you and the City of Palm Springs team for utilizing the VoteLynx system, a proprietary meeting
management and control system that was designed specifically for city councils and legislatures.
At Intent Digital, we are unique in our approach to audio/visual/control/voting system design and
implementation. We provide end to end audio/control/video/voting/lighting system and facility design services;
acoustics planning; detailed collaboration with architects/engineers; digital hardware and software product and
technology development; customized electronic enclosure and millwork design; system integration; system
commissioning; documentation; and training. This comprehensive approach allows us to fully understand the
comprehensive aspects of building construction, electronic equipment & components, agenda system software,
and staff workflow related to any meeting facility.
We developed the customized “Energize” A/V control system that is currently in use at the City of Palm Springs.
Energize is an easy-to-implement, configuration-based control system that delivers the powerful capabilities of
other, more costly and complicated programming-based systems. Energize has proven to be a flexible,
affordable, highly customizable, and reliable control solution for our clients, including the City of Palm Springs.
The architecture enables your city to expand the system’s capabilities to match your evolving and increasingly
complex A/V requirements.
Intent Digital is the only company with a Meeting Management and Voting solution that includes the Energize
control technology, which directly interfaces with specific third-party agenda and streaming solutions. The
VoteLynx solution provides pre-document/workflow agenda creation; voting tabulation; meeting minutes;
request-to-speak; A/V control; legislative camera control; speaker kiosk; and streaming. This powerful, end-to-
end feature set provides a complete solution for seamless workflow before, during, and after public meetings.
VoteLynx also includes unique touch panels/screens for meeting participants that are configurable, allowing you
to solve problems which may be unique to your meeting rooms. The units offer choices in microphone style &
length; LED light ring; analog/digital speaker headphone connection options; and configurable motion, vote,
request-to-speak, microphone, and video selection. In addition, a unique visual privacy option is available. These
panels are compatible with the Energize and VoteLynx systems and they provide the microphone, control and
localized audio monitoring features that overcome most acoustical challenges.
Lastly, please know that we offer our proprietary yearly VoteLynx Platinum software support for software upgrades,
fixes, and technical support. I am happy to share more information on that program, as well as any other needs
you may have related to your VoteLynx/Energize system. We appreciate your continued loyalty. If you have any
questions, please do not hesitate to contact me.
Respectfully,
Todd Sharp, Financial Partner
Intent Digital, LLC
(602)404-0100 ext. 24
DocuSign Envelope ID: 7AB4280A-BF07-415E-B8B3-281581538C0C